Introducedyourself to afellow teammember whomyou've neverspoken to!Createda New PtaccountShare aPicture of aPet inRandomChatBobHansonGave aCallerDirections tothe office.Broke aSameDay ApptTook50Calls"RealHousewife"SituationOver 5tasks inan HourCallerMentionsthe Springweather!Confirmeda futureappt.Received aComplimentfrom a CallerScheduled2 pt's inone callProperlyScheduleda MedicaidptProvided aPositiveMessage inRandomChat!De-escalateda stressfulsituation"Is this theCallCenter?"over 5 timesCaller calls toget their childin duringSpring Break!CheckedSLAPersuaded asame daycancelationto rescheduleinsteadScheduledan EP at analternativeofficeUpdatedEP infoScheduledan appt ayear outShared aPhoto ofFamilyMemberIntroducedyourself to afellow teammember whomyou've neverspoken to!Createda New PtaccountShare aPicture of aPet inRandomChatBobHansonGave aCallerDirections tothe office.Broke aSameDay ApptTook50Calls"RealHousewife"SituationOver 5tasks inan HourCallerMentionsthe Springweather!Confirmeda futureappt.Received aComplimentfrom a CallerScheduled2 pt's inone callProperlyScheduleda MedicaidptProvided aPositiveMessage inRandomChat!De-escalateda stressfulsituation"Is this theCallCenter?"over 5 timesCaller calls toget their childin duringSpring Break!CheckedSLAPersuaded asame daycancelationto rescheduleinsteadScheduledan EP at analternativeofficeUpdatedEP infoScheduledan appt ayear outShared aPhoto ofFamilyMember

SpringO! (Spring Bingo) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Introduced yourself to a fellow team member whom you've never spoken to!
  2. Created a New Pt account
  3. Share a Picture of a Pet in Random Chat
  4. Bob Hanson
  5. Gave a Caller Directions to the office.
  6. Broke a Same Day Appt
  7. Took 50 Calls
  8. "Real Housewife" Situation
  9. Over 5 tasks in an Hour
  10. Caller Mentions the Spring weather!
  11. Confirmed a future appt.
  12. Received a Compliment from a Caller
  13. Scheduled 2 pt's in one call
  14. Properly Scheduled a Medicaid pt
  15. Provided a Positive Message in Random Chat!
  16. De-escalated a stressful situation
  17. "Is this the Call Center?" over 5 times
  18. Caller calls to get their child in during Spring Break!
  19. Checked SLA
  20. Persuaded a same day cancelation to reschedule instead
  21. Scheduled an EP at an alternative office
  22. Updated EP info
  23. Scheduled an appt a year out
  24. Shared a Photo of Family Member