CheckedSLATook50CallsBobHansonOver 5tasks inan HourIntroducedyourself to afellow teammember whomyou've neverspoken to!Broke aSameDay ApptCallerMentionsthe Springweather!Scheduledan appt ayear outProvided aPositiveMessage inRandomChat!Confirmeda futureappt."RealHousewife"SituationScheduled2 pt's inone callPersuaded asame daycancelationto rescheduleinsteadReceived aComplimentfrom a CallerProperlyScheduleda MedicaidptUpdatedEP infoShared aPhoto ofFamilyMemberScheduledan EP at analternativeofficeShare aPicture of aPet inRandomChatGave aCallerDirections tothe office.Caller calls toget their childin duringSpring Break!Createda New Ptaccount"Is this theCallCenter?"over 5 timesDe-escalateda stressfulsituationCheckedSLATook50CallsBobHansonOver 5tasks inan HourIntroducedyourself to afellow teammember whomyou've neverspoken to!Broke aSameDay ApptCallerMentionsthe Springweather!Scheduledan appt ayear outProvided aPositiveMessage inRandomChat!Confirmeda futureappt."RealHousewife"SituationScheduled2 pt's inone callPersuaded asame daycancelationto rescheduleinsteadReceived aComplimentfrom a CallerProperlyScheduleda MedicaidptUpdatedEP infoShared aPhoto ofFamilyMemberScheduledan EP at analternativeofficeShare aPicture of aPet inRandomChatGave aCallerDirections tothe office.Caller calls toget their childin duringSpring Break!Createda New Ptaccount"Is this theCallCenter?"over 5 timesDe-escalateda stressfulsituation

SpringO! (Spring Bingo) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Checked SLA
  2. Took 50 Calls
  3. Bob Hanson
  4. Over 5 tasks in an Hour
  5. Introduced yourself to a fellow team member whom you've never spoken to!
  6. Broke a Same Day Appt
  7. Caller Mentions the Spring weather!
  8. Scheduled an appt a year out
  9. Provided a Positive Message in Random Chat!
  10. Confirmed a future appt.
  11. "Real Housewife" Situation
  12. Scheduled 2 pt's in one call
  13. Persuaded a same day cancelation to reschedule instead
  14. Received a Compliment from a Caller
  15. Properly Scheduled a Medicaid pt
  16. Updated EP info
  17. Shared a Photo of Family Member
  18. Scheduled an EP at an alternative office
  19. Share a Picture of a Pet in Random Chat
  20. Gave a Caller Directions to the office.
  21. Caller calls to get their child in during Spring Break!
  22. Created a New Pt account
  23. "Is this the Call Center?" over 5 times
  24. De-escalated a stressful situation