(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Updated EP info
Persuaded a same day cancelation to reschedule instead
"Real Housewife" Situation
Bob Hanson
Took 50 Calls
Scheduled an appt a year out
Created a New Pt account
Properly Scheduled a Medicaid pt
Checked SLA
Received a Compliment from a Caller
Shared a Photo of Family Member
"Is this the Call Center?" over 5 times
Provided a Positive Message in Random Chat!
Caller calls to get their child in during Spring Break!
Scheduled an EP at an alternative office
Share a Picture of a Pet in Random Chat
Confirmed a future appt.
Scheduled 2 pt's in one call
Gave a Caller Directions to the office.
Broke a Same Day Appt
De-escalated a stressful situation
Introduced yourself to a fellow team member whom you've never spoken to!
