"RealHousewife"SituationReceived aComplimentfrom a CallerShared aPhoto ofFamilyMemberBobHansonScheduledan appt ayear outCaller calls toget their childin duringSpring Break!Confirmeda futureappt.ProperlyScheduleda Medicaidpt"Is this theCallCenter?"over 5 timesProvided aPositiveMessage inRandomChat!Over 5tasks inan HourGave aCallerDirections tothe office.Share aPicture of aPet inRandomChatTook50CallsCheckedSLABroke aSameDay ApptCallerMentionsthe Springweather!Introducedyourself to afellow teammember whomyou've neverspoken to!Persuaded asame daycancelationto rescheduleinsteadScheduled2 pt's inone callUpdatedEP infoDe-escalateda stressfulsituationScheduledan EP at analternativeofficeCreateda New Ptaccount"RealHousewife"SituationReceived aComplimentfrom a CallerShared aPhoto ofFamilyMemberBobHansonScheduledan appt ayear outCaller calls toget their childin duringSpring Break!Confirmeda futureappt.ProperlyScheduleda Medicaidpt"Is this theCallCenter?"over 5 timesProvided aPositiveMessage inRandomChat!Over 5tasks inan HourGave aCallerDirections tothe office.Share aPicture of aPet inRandomChatTook50CallsCheckedSLABroke aSameDay ApptCallerMentionsthe Springweather!Introducedyourself to afellow teammember whomyou've neverspoken to!Persuaded asame daycancelationto rescheduleinsteadScheduled2 pt's inone callUpdatedEP infoDe-escalateda stressfulsituationScheduledan EP at analternativeofficeCreateda New Ptaccount

SpringO! (Spring Bingo) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Real Housewife" Situation
  2. Received a Compliment from a Caller
  3. Shared a Photo of Family Member
  4. Bob Hanson
  5. Scheduled an appt a year out
  6. Caller calls to get their child in during Spring Break!
  7. Confirmed a future appt.
  8. Properly Scheduled a Medicaid pt
  9. "Is this the Call Center?" over 5 times
  10. Provided a Positive Message in Random Chat!
  11. Over 5 tasks in an Hour
  12. Gave a Caller Directions to the office.
  13. Share a Picture of a Pet in Random Chat
  14. Took 50 Calls
  15. Checked SLA
  16. Broke a Same Day Appt
  17. Caller Mentions the Spring weather!
  18. Introduced yourself to a fellow team member whom you've never spoken to!
  19. Persuaded a same day cancelation to reschedule instead
  20. Scheduled 2 pt's in one call
  21. Updated EP info
  22. De-escalated a stressful situation
  23. Scheduled an EP at an alternative office
  24. Created a New Pt account