"Is this theCallCenter?"over 5 timesCallerMentionsthe Springweather!Provided aPositiveMessage inRandomChat!Introducedyourself to afellow teammember whomyou've neverspoken to!"RealHousewife"SituationCaller calls toget their childin duringSpring Break!UpdatedEP infoScheduled2 pt's inone callCheckedSLATook50CallsConfirmeda futureappt.Persuaded asame daycancelationto rescheduleinsteadProperlyScheduleda MedicaidptDe-escalateda stressfulsituationOver 5tasks inan HourBroke aSameDay ApptShared aPhoto ofFamilyMemberCreateda New PtaccountScheduledan appt ayear outScheduledan EP at analternativeofficeGave aCallerDirections tothe office.Received aComplimentfrom a CallerBobHansonShare aPicture of aPet inRandomChat"Is this theCallCenter?"over 5 timesCallerMentionsthe Springweather!Provided aPositiveMessage inRandomChat!Introducedyourself to afellow teammember whomyou've neverspoken to!"RealHousewife"SituationCaller calls toget their childin duringSpring Break!UpdatedEP infoScheduled2 pt's inone callCheckedSLATook50CallsConfirmeda futureappt.Persuaded asame daycancelationto rescheduleinsteadProperlyScheduleda MedicaidptDe-escalateda stressfulsituationOver 5tasks inan HourBroke aSameDay ApptShared aPhoto ofFamilyMemberCreateda New PtaccountScheduledan appt ayear outScheduledan EP at analternativeofficeGave aCallerDirections tothe office.Received aComplimentfrom a CallerBobHansonShare aPicture of aPet inRandomChat

SpringO! (Spring Bingo) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Is this the Call Center?" over 5 times
  2. Caller Mentions the Spring weather!
  3. Provided a Positive Message in Random Chat!
  4. Introduced yourself to a fellow team member whom you've never spoken to!
  5. "Real Housewife" Situation
  6. Caller calls to get their child in during Spring Break!
  7. Updated EP info
  8. Scheduled 2 pt's in one call
  9. Checked SLA
  10. Took 50 Calls
  11. Confirmed a future appt.
  12. Persuaded a same day cancelation to reschedule instead
  13. Properly Scheduled a Medicaid pt
  14. De-escalated a stressful situation
  15. Over 5 tasks in an Hour
  16. Broke a Same Day Appt
  17. Shared a Photo of Family Member
  18. Created a New Pt account
  19. Scheduled an appt a year out
  20. Scheduled an EP at an alternative office
  21. Gave a Caller Directions to the office.
  22. Received a Compliment from a Caller
  23. Bob Hanson
  24. Share a Picture of a Pet in Random Chat