Broke aSameDay ApptCreateda New PtaccountCheckedSLAShare aPicture of aPet inRandomChatTook50Calls"Is this theCallCenter?"over 5 timesScheduled2 pt's inone callConfirmeda futureappt.Caller calls toget their childin duringSpring Break!Persuaded asame daycancelationto rescheduleinsteadIntroducedyourself to afellow teammember whomyou've neverspoken to!CallerMentionsthe Springweather!Shared aPhoto ofFamilyMemberBobHansonOver 5tasks inan HourProperlyScheduleda MedicaidptDe-escalateda stressfulsituationProvided aPositiveMessage inRandomChat!Received aComplimentfrom a CallerGave aCallerDirections tothe office.UpdatedEP info"RealHousewife"SituationScheduledan appt ayear outScheduledan EP at analternativeofficeBroke aSameDay ApptCreateda New PtaccountCheckedSLAShare aPicture of aPet inRandomChatTook50Calls"Is this theCallCenter?"over 5 timesScheduled2 pt's inone callConfirmeda futureappt.Caller calls toget their childin duringSpring Break!Persuaded asame daycancelationto rescheduleinsteadIntroducedyourself to afellow teammember whomyou've neverspoken to!CallerMentionsthe Springweather!Shared aPhoto ofFamilyMemberBobHansonOver 5tasks inan HourProperlyScheduleda MedicaidptDe-escalateda stressfulsituationProvided aPositiveMessage inRandomChat!Received aComplimentfrom a CallerGave aCallerDirections tothe office.UpdatedEP info"RealHousewife"SituationScheduledan appt ayear outScheduledan EP at analternativeoffice

SpringO! (Spring Bingo) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Broke a Same Day Appt
  2. Created a New Pt account
  3. Checked SLA
  4. Share a Picture of a Pet in Random Chat
  5. Took 50 Calls
  6. "Is this the Call Center?" over 5 times
  7. Scheduled 2 pt's in one call
  8. Confirmed a future appt.
  9. Caller calls to get their child in during Spring Break!
  10. Persuaded a same day cancelation to reschedule instead
  11. Introduced yourself to a fellow team member whom you've never spoken to!
  12. Caller Mentions the Spring weather!
  13. Shared a Photo of Family Member
  14. Bob Hanson
  15. Over 5 tasks in an Hour
  16. Properly Scheduled a Medicaid pt
  17. De-escalated a stressful situation
  18. Provided a Positive Message in Random Chat!
  19. Received a Compliment from a Caller
  20. Gave a Caller Directions to the office.
  21. Updated EP info
  22. "Real Housewife" Situation
  23. Scheduled an appt a year out
  24. Scheduled an EP at an alternative office