"RealHousewife"SituationPersuaded asame daycancelationto rescheduleinsteadBobHansonCallerMentionsthe Springweather!Over 5tasks inan HourDe-escalateda stressfulsituationProvided aPositiveMessage inRandomChat!Broke aSameDay ApptIntroducedyourself to afellow teammember whomyou've neverspoken to!"Is this theCallCenter?"over 5 timesShare aPicture of aPet inRandomChatReceived aComplimentfrom a CallerConfirmeda futureappt.CheckedSLATook50CallsProperlyScheduleda MedicaidptUpdatedEP infoCaller calls toget their childin duringSpring Break!Createda New PtaccountGave aCallerDirections tothe office.Shared aPhoto ofFamilyMemberScheduled2 pt's inone callScheduledan EP at analternativeofficeScheduledan appt ayear out"RealHousewife"SituationPersuaded asame daycancelationto rescheduleinsteadBobHansonCallerMentionsthe Springweather!Over 5tasks inan HourDe-escalateda stressfulsituationProvided aPositiveMessage inRandomChat!Broke aSameDay ApptIntroducedyourself to afellow teammember whomyou've neverspoken to!"Is this theCallCenter?"over 5 timesShare aPicture of aPet inRandomChatReceived aComplimentfrom a CallerConfirmeda futureappt.CheckedSLATook50CallsProperlyScheduleda MedicaidptUpdatedEP infoCaller calls toget their childin duringSpring Break!Createda New PtaccountGave aCallerDirections tothe office.Shared aPhoto ofFamilyMemberScheduled2 pt's inone callScheduledan EP at analternativeofficeScheduledan appt ayear out

SpringO! (Spring Bingo) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Real Housewife" Situation
  2. Persuaded a same day cancelation to reschedule instead
  3. Bob Hanson
  4. Caller Mentions the Spring weather!
  5. Over 5 tasks in an Hour
  6. De-escalated a stressful situation
  7. Provided a Positive Message in Random Chat!
  8. Broke a Same Day Appt
  9. Introduced yourself to a fellow team member whom you've never spoken to!
  10. "Is this the Call Center?" over 5 times
  11. Share a Picture of a Pet in Random Chat
  12. Received a Compliment from a Caller
  13. Confirmed a future appt.
  14. Checked SLA
  15. Took 50 Calls
  16. Properly Scheduled a Medicaid pt
  17. Updated EP info
  18. Caller calls to get their child in during Spring Break!
  19. Created a New Pt account
  20. Gave a Caller Directions to the office.
  21. Shared a Photo of Family Member
  22. Scheduled 2 pt's in one call
  23. Scheduled an EP at an alternative office
  24. Scheduled an appt a year out