Introducedyourself to afellow teammember whomyou've neverspoken to!Received aComplimentfrom a CallerGave aCallerDirections tothe office.Shared aPhoto ofFamilyMemberDe-escalateda stressfulsituationScheduledan EP at analternativeofficeCheckedSLA"Is this theCallCenter?"over 5 timesTook50CallsProvided aPositiveMessage inRandomChat!BobHansonBroke aSameDay ApptConfirmeda futureappt.UpdatedEP infoScheduledan appt ayear outCreateda New Ptaccount"RealHousewife"SituationCallerMentionsthe Springweather!Share aPicture of aPet inRandomChatScheduled2 pt's inone callProperlyScheduleda MedicaidptCaller calls toget their childin duringSpring Break!Over 5tasks inan HourPersuaded asame daycancelationto rescheduleinsteadIntroducedyourself to afellow teammember whomyou've neverspoken to!Received aComplimentfrom a CallerGave aCallerDirections tothe office.Shared aPhoto ofFamilyMemberDe-escalateda stressfulsituationScheduledan EP at analternativeofficeCheckedSLA"Is this theCallCenter?"over 5 timesTook50CallsProvided aPositiveMessage inRandomChat!BobHansonBroke aSameDay ApptConfirmeda futureappt.UpdatedEP infoScheduledan appt ayear outCreateda New Ptaccount"RealHousewife"SituationCallerMentionsthe Springweather!Share aPicture of aPet inRandomChatScheduled2 pt's inone callProperlyScheduleda MedicaidptCaller calls toget their childin duringSpring Break!Over 5tasks inan HourPersuaded asame daycancelationto rescheduleinstead

SpringO! (Spring Bingo) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Introduced yourself to a fellow team member whom you've never spoken to!
  2. Received a Compliment from a Caller
  3. Gave a Caller Directions to the office.
  4. Shared a Photo of Family Member
  5. De-escalated a stressful situation
  6. Scheduled an EP at an alternative office
  7. Checked SLA
  8. "Is this the Call Center?" over 5 times
  9. Took 50 Calls
  10. Provided a Positive Message in Random Chat!
  11. Bob Hanson
  12. Broke a Same Day Appt
  13. Confirmed a future appt.
  14. Updated EP info
  15. Scheduled an appt a year out
  16. Created a New Pt account
  17. "Real Housewife" Situation
  18. Caller Mentions the Spring weather!
  19. Share a Picture of a Pet in Random Chat
  20. Scheduled 2 pt's in one call
  21. Properly Scheduled a Medicaid pt
  22. Caller calls to get their child in during Spring Break!
  23. Over 5 tasks in an Hour
  24. Persuaded a same day cancelation to reschedule instead