(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Provided a Positive Message in Random Chat!
Caller Mentions the Spring weather!
Confirmed a future appt.
Broke a Same Day Appt
Received a Compliment from a Caller
Created a New Pt account
Persuaded a same day cancelation to reschedule instead
Bob Hanson
Took 50 Calls
Scheduled an appt a year out
Scheduled an EP at an alternative office
Shared a Photo of Family Member
Share a Picture of a Pet in Random Chat
"Real Housewife" Situation
Updated EP info
"Is this the Call Center?" over 5 times
Properly Scheduled a Medicaid pt
De-escalated a stressful situation
Introduced yourself to a fellow team member whom you've never spoken to!
Checked SLA
Gave a Caller Directions to the office.
Scheduled 2 pt's in one call
Caller calls to get their child in during Spring Break!