(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Bob Hanson
"Real Housewife" Situation
Updated EP info
Checked SLA
Share a Picture of a Pet in Random Chat
Gave a Caller Directions to the office.
Took 50 Calls
Caller calls to get their child in during Spring Break!
Over 5 tasks in an Hour
Introduced yourself to a fellow team member whom you've never spoken to!
Received a Compliment from a Caller
Confirmed a future appt.
Caller Mentions the Spring weather!
Broke a Same Day Appt
Shared a Photo of Family Member
De-escalated a stressful situation
"Is this the Call Center?" over 5 times
Persuaded a same day cancelation to reschedule instead
