(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"Real Housewife" Situation
Introduced yourself to a fellow team member whom you've never spoken to!
Bob Hanson
Share a Picture of a Pet in Random Chat
De-escalated a stressful situation
Over 5 tasks in an Hour
Caller calls to get their child in during Spring Break!
Checked SLA
Confirmed a future appt.
Scheduled an EP at an alternative office
Provided a Positive Message in Random Chat!
Caller Mentions the Spring weather!
Scheduled 2 pt's in one call
Shared a Photo of Family Member
Broke a Same Day Appt
Gave a Caller Directions to the office.
Created a New Pt account
Persuaded a same day cancelation to reschedule instead
