Gave aCallerDirections tothe office."RealHousewife"SituationOver 5tasks inan Hour"Is this theCallCenter?"over 5 timesCheckedSLAShared aPhoto ofFamilyMemberScheduled2 pt's inone callConfirmeda futureappt.Scheduledan EP at analternativeofficePersuaded asame daycancelationto rescheduleinsteadIntroducedyourself to afellow teammember whomyou've neverspoken to!UpdatedEP infoDe-escalateda stressfulsituationCaller calls toget their childin duringSpring Break!Took50CallsReceived aComplimentfrom a CallerBroke aSameDay ApptProperlyScheduleda MedicaidptCallerMentionsthe Springweather!BobHansonScheduledan appt ayear outCreateda New PtaccountShare aPicture of aPet inRandomChatProvided aPositiveMessage inRandomChat!Gave aCallerDirections tothe office."RealHousewife"SituationOver 5tasks inan Hour"Is this theCallCenter?"over 5 timesCheckedSLAShared aPhoto ofFamilyMemberScheduled2 pt's inone callConfirmeda futureappt.Scheduledan EP at analternativeofficePersuaded asame daycancelationto rescheduleinsteadIntroducedyourself to afellow teammember whomyou've neverspoken to!UpdatedEP infoDe-escalateda stressfulsituationCaller calls toget their childin duringSpring Break!Took50CallsReceived aComplimentfrom a CallerBroke aSameDay ApptProperlyScheduleda MedicaidptCallerMentionsthe Springweather!BobHansonScheduledan appt ayear outCreateda New PtaccountShare aPicture of aPet inRandomChatProvided aPositiveMessage inRandomChat!

SpringO! (Spring Bingo) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Gave a Caller Directions to the office.
  2. "Real Housewife" Situation
  3. Over 5 tasks in an Hour
  4. "Is this the Call Center?" over 5 times
  5. Checked SLA
  6. Shared a Photo of Family Member
  7. Scheduled 2 pt's in one call
  8. Confirmed a future appt.
  9. Scheduled an EP at an alternative office
  10. Persuaded a same day cancelation to reschedule instead
  11. Introduced yourself to a fellow team member whom you've never spoken to!
  12. Updated EP info
  13. De-escalated a stressful situation
  14. Caller calls to get their child in during Spring Break!
  15. Took 50 Calls
  16. Received a Compliment from a Caller
  17. Broke a Same Day Appt
  18. Properly Scheduled a Medicaid pt
  19. Caller Mentions the Spring weather!
  20. Bob Hanson
  21. Scheduled an appt a year out
  22. Created a New Pt account
  23. Share a Picture of a Pet in Random Chat
  24. Provided a Positive Message in Random Chat!