(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"Is this the Call Center?" over 5 times
De-escalated a stressful situation
Shared a Photo of Family Member
Scheduled an EP at an alternative office
Gave a Caller Directions to the office.
Share a Picture of a Pet in Random Chat
Provided a Positive Message in Random Chat!
Over 5 tasks in an Hour
Scheduled an appt a year out
Scheduled 2 pt's in one call
Updated EP info
Caller calls to get their child in during Spring Break!
Caller Mentions the Spring weather!
Broke a Same Day Appt
Took 50 Calls
Properly Scheduled a Medicaid pt
Confirmed a future appt.
"Real Housewife" Situation
Bob Hanson
Persuaded a same day cancelation to reschedule instead
Received a Compliment from a Caller
Created a New Pt account
Introduced yourself to a fellow team member whom you've never spoken to!
