ProperlyScheduleda Medicaidpt"RealHousewife"SituationIntroducedyourself to afellow teammember whomyou've neverspoken to!Took50CallsScheduledan EP at analternativeofficeCallerMentionsthe Springweather!"Is this theCallCenter?"over 5 timesCheckedSLAScheduled2 pt's inone callPersuaded asame daycancelationto rescheduleinsteadConfirmeda futureappt.Scheduledan appt ayear outBroke aSameDay ApptReceived aComplimentfrom a CallerGave aCallerDirections tothe office.BobHansonDe-escalateda stressfulsituationShare aPicture of aPet inRandomChatProvided aPositiveMessage inRandomChat!UpdatedEP infoCreateda New PtaccountShared aPhoto ofFamilyMemberOver 5tasks inan HourCaller calls toget their childin duringSpring Break!ProperlyScheduleda Medicaidpt"RealHousewife"SituationIntroducedyourself to afellow teammember whomyou've neverspoken to!Took50CallsScheduledan EP at analternativeofficeCallerMentionsthe Springweather!"Is this theCallCenter?"over 5 timesCheckedSLAScheduled2 pt's inone callPersuaded asame daycancelationto rescheduleinsteadConfirmeda futureappt.Scheduledan appt ayear outBroke aSameDay ApptReceived aComplimentfrom a CallerGave aCallerDirections tothe office.BobHansonDe-escalateda stressfulsituationShare aPicture of aPet inRandomChatProvided aPositiveMessage inRandomChat!UpdatedEP infoCreateda New PtaccountShared aPhoto ofFamilyMemberOver 5tasks inan HourCaller calls toget their childin duringSpring Break!

SpringO! (Spring Bingo) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Properly Scheduled a Medicaid pt
  2. "Real Housewife" Situation
  3. Introduced yourself to a fellow team member whom you've never spoken to!
  4. Took 50 Calls
  5. Scheduled an EP at an alternative office
  6. Caller Mentions the Spring weather!
  7. "Is this the Call Center?" over 5 times
  8. Checked SLA
  9. Scheduled 2 pt's in one call
  10. Persuaded a same day cancelation to reschedule instead
  11. Confirmed a future appt.
  12. Scheduled an appt a year out
  13. Broke a Same Day Appt
  14. Received a Compliment from a Caller
  15. Gave a Caller Directions to the office.
  16. Bob Hanson
  17. De-escalated a stressful situation
  18. Share a Picture of a Pet in Random Chat
  19. Provided a Positive Message in Random Chat!
  20. Updated EP info
  21. Created a New Pt account
  22. Shared a Photo of Family Member
  23. Over 5 tasks in an Hour
  24. Caller calls to get their child in during Spring Break!