Createda New Ptaccount"RealHousewife"SituationCheckedSLAProperlyScheduleda MedicaidptCallerMentionsthe Springweather!Over 5tasks inan HourPersuaded asame daycancelationto rescheduleinsteadBroke aSameDay ApptBobHansonScheduled2 pt's inone callCaller calls toget their childin duringSpring Break!"Is this theCallCenter?"over 5 timesScheduledan appt ayear outScheduledan EP at analternativeofficeGave aCallerDirections tothe office.Received aComplimentfrom a CallerShare aPicture of aPet inRandomChatProvided aPositiveMessage inRandomChat!Took50CallsConfirmeda futureappt.Introducedyourself to afellow teammember whomyou've neverspoken to!De-escalateda stressfulsituationUpdatedEP infoShared aPhoto ofFamilyMemberCreateda New Ptaccount"RealHousewife"SituationCheckedSLAProperlyScheduleda MedicaidptCallerMentionsthe Springweather!Over 5tasks inan HourPersuaded asame daycancelationto rescheduleinsteadBroke aSameDay ApptBobHansonScheduled2 pt's inone callCaller calls toget their childin duringSpring Break!"Is this theCallCenter?"over 5 timesScheduledan appt ayear outScheduledan EP at analternativeofficeGave aCallerDirections tothe office.Received aComplimentfrom a CallerShare aPicture of aPet inRandomChatProvided aPositiveMessage inRandomChat!Took50CallsConfirmeda futureappt.Introducedyourself to afellow teammember whomyou've neverspoken to!De-escalateda stressfulsituationUpdatedEP infoShared aPhoto ofFamilyMember

SpringO! (Spring Bingo) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Created a New Pt account
  2. "Real Housewife" Situation
  3. Checked SLA
  4. Properly Scheduled a Medicaid pt
  5. Caller Mentions the Spring weather!
  6. Over 5 tasks in an Hour
  7. Persuaded a same day cancelation to reschedule instead
  8. Broke a Same Day Appt
  9. Bob Hanson
  10. Scheduled 2 pt's in one call
  11. Caller calls to get their child in during Spring Break!
  12. "Is this the Call Center?" over 5 times
  13. Scheduled an appt a year out
  14. Scheduled an EP at an alternative office
  15. Gave a Caller Directions to the office.
  16. Received a Compliment from a Caller
  17. Share a Picture of a Pet in Random Chat
  18. Provided a Positive Message in Random Chat!
  19. Took 50 Calls
  20. Confirmed a future appt.
  21. Introduced yourself to a fellow team member whom you've never spoken to!
  22. De-escalated a stressful situation
  23. Updated EP info
  24. Shared a Photo of Family Member