(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"Real Housewife" Situation
Shared a Photo of Family Member
Share a Picture of a Pet in Random Chat
Scheduled 2 pt's in one call
Properly Scheduled a Medicaid pt
Scheduled an appt a year out
Confirmed a future appt.
Gave a Caller Directions to the office.
Caller calls to get their child in during Spring Break!
Provided a Positive Message in Random Chat!
Introduced yourself to a fellow team member whom you've never spoken to!
Updated EP info
Took 50 Calls
Broke a Same Day Appt
Bob Hanson
"Is this the Call Center?" over 5 times
Caller Mentions the Spring weather!
Over 5 tasks in an Hour
Created a New Pt account
Checked SLA
De-escalated a stressful situation
Received a Compliment from a Caller
Scheduled an EP at an alternative office
Persuaded a same day cancelation to reschedule instead
