UsedInternalChatUsed theEDGEModelHelpedsomeonein the chatSent aSendWordAsked forfeedbackfrom a callfrom a peerReadKC/HuddleNews Beforethe huddleListenedto anOSAT callGave arecapstatementGot aperfectsurveyPlaced aPERMCSG noteUsedPositiveLanguageAskeddiscoveryquestionsLoggedinto thephone ontimeAdherenceday above93%CheckedKC beforeConsultHad 50or lessWrap dayTransferday below15%Usedthe GiftToolFollowedyourGADSHad AHT575 orless dayConsultday below15%Gave anappreciationstatementWatcheda "Take 5Video"Workedin theofficeUsedInternalChatUsed theEDGEModelHelpedsomeonein the chatSent aSendWordAsked forfeedbackfrom a callfrom a peerReadKC/HuddleNews Beforethe huddleListenedto anOSAT callGave arecapstatementGot aperfectsurveyPlaced aPERMCSG noteUsedPositiveLanguageAskeddiscoveryquestionsLoggedinto thephone ontimeAdherenceday above93%CheckedKC beforeConsultHad 50or lessWrap dayTransferday below15%Usedthe GiftToolFollowedyourGADSHad AHT575 orless dayConsultday below15%Gave anappreciationstatementWatcheda "Take 5Video"Workedin theoffice

CS&S Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
B
3
I
4
G
5
O
6
B
7
O
8
N
9
G
10
N
11
I
12
O
13
N
14
B
15
G
16
B
17
I
18
I
19
B
20
I
21
N
22
G
23
G
24
O
  1. O-Used Internal Chat
  2. B-Used the EDGE Model
  3. I-Helped someone in the chat
  4. G-Sent a SendWord
  5. O-Asked for feedback from a call from a peer
  6. B-Read KC/Huddle News Before the huddle
  7. O-Listened to an OSAT call
  8. N-Gave a recap statement
  9. G-Got a perfect survey
  10. N-Placed a PERM CSG note
  11. I-Used Positive Language
  12. O-Asked discovery questions
  13. N-Logged into the phone on time
  14. B-Adherence day above 93%
  15. G-Checked KC before Consult
  16. B-Had 50 or less Wrap day
  17. I-Transfer day below 15%
  18. I-Used the Gift Tool
  19. B-Followed your GADS
  20. I-Had AHT 575 or less day
  21. N-Consult day below 15%
  22. G-Gave an appreciation statement
  23. G-Watched a "Take 5 Video"
  24. O-Worked in the office