(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Fraud
CDMA Upgrade *Home phone*
Broken phone, no DP
"I got this phone from Walmart..."
Kevin analogy
"What do you mean you can't _____"
Bill pay that turns into more problems
"Is there a manager here?"
"Well _____ said..."
Crazy customer
Karen
Customer escalation
No one gets up to greet
"So should I pay the phone off early?"
Customer doesn't want to pay $1 for new home phone