(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Be aware and mindful of cultural differences
9.
Clarify/Summarize
8.
Thank patients for choosing NSH and letting us take care of them
21.
Narrate the care
24.
Introduce yourself to others
22.
Use visuals when needed
6.
Be courteous when listening and speaking
4.
Show kindness through small courtesies ex: turning off lights, getting a warm blanket, care channel
17.
1. Practice Active Listening
Use Interpretation Services to ensure understanding
16.
Choose to smile more often today
19.
Follow up and follow through with your patient / co-worker
12.
Say Please and Thank you
14.
Be attuned to & reflect feelings
7.
Make eye contact with visitors and staff in the hallways
18.
Practice Empathetic Listening
11.
Be attentive
5.
Establish and maintain integrity and trust by doing what you say you would do.
10.
Use professional tone & inflection
3.
Use professional body language
2.
Respond to a difficult situation with Kindness
13.
Acknowledge family members, patients and staff in the hallways
20.
