(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Answer a question in vpp-gs-ps-escalations during a Slack segment
Ask your customer how their day is going
Recalled non-issue related fact during transition
Risk decline talk off, user left in a good mood
Say hi to a teammate you don't normally talk to
What did you have for lunch? Post a pic!
Used unique acknowledgment statements on 3 contacts
Post a fun fact
Share a best practice from a high KDI contact
Sent follow up email for ongoing support
Disposition a phone call with 0 seconds of ACW
Share a recent Customer Love in NA Eskies Channel
Provided courtesy credit
Share a best practice you use to stay positive through escalations
Help a teammate with activating for MDES
Angry user left happy though we took no action on the account
Include a wiki link in your Slack consult
Answer a question in the NA eskies Channel
Used empowerment to resolve a customer's issue
Send a Bravo
Had wake up juice
Share an item you keep in your workspace that makes you smile on a tough day