patientstatesthey willcall backYou hearsomeonegivingdirections tothe hospitalCatchsomeonetalking tothemselvesYour onhold formore than5 minutesGets MassEmail fromHR orManagementSandra ishere past5:30 pmFernandois Hypertalks toangrypatientcall toverifyinsurancecall anoffice foranorder/authSomeonein theoffice getsscaredsomeoneis late toworksomeonesneezesSomeonesaysbless youHeavensays itscoldleave anote onsomeone'sdeskget a callfrom theleadershipAlertpops upon screenJanicecomesinto theofficeAuth arependingon 3huddleSomeonecomplainsabout beinghungryyou placesomeoneon holdSomeonetalks abouthowsomethingsmellsYou getput onholdpatientstatesthey willcall backYou hearsomeonegivingdirections tothe hospitalCatchsomeonetalking tothemselvesYour onhold formore than5 minutesGets MassEmail fromHR orManagementSandra ishere past5:30 pmFernandois Hypertalks toangrypatientcall toverifyinsurancecall anoffice foranorder/authSomeonein theoffice getsscaredsomeoneis late toworksomeonesneezesSomeonesaysbless youHeavensays itscoldleave anote onsomeone'sdeskget a callfrom theleadershipAlertpops upon screenJanicecomesinto theofficeAuth arependingon 3huddleSomeonecomplainsabout beinghungryyou placesomeoneon holdSomeonetalks abouthowsomethingsmellsYou getput onhold

PATIENT ACCESS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. patient states they will call back
  2. You hear someone giving directions to the hospital
  3. Catch someone talking to themselves
  4. Your on hold for more than 5 minutes
  5. Gets Mass Email from HR or Management
  6. Sandra is here past 5:30 pm
  7. Fernando is Hyper
  8. talks to angry patient
  9. call to verify insurance
  10. call an office for an order/auth
  11. Someone in the office gets scared
  12. someone is late to work
  13. someone sneezes
  14. Someone says bless you
  15. Heaven says its cold
  16. leave a note on someone's desk
  17. get a call from the leadership
  18. Alert pops up on screen
  19. Janice comes into the office
  20. Auth are pending on 3 huddle
  21. Someone complains about being hungry
  22. you place someone on hold
  23. Someone talks about how something smells
  24. You get put on hold