(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Offered Survey
Referred Customer to ProReferral
Asked Customer how they are today
Used "I want to make sure that I provide you the best options to resolve your issue" in interaction
Thanked Customer for their Loyalty
Provided HDPP contact
Advised of Solution Booster Options
Offered to call store for customer
Recapped what you did for customer in your interaction
Customer thanked you
Let customer know how to file claim with carrier
Provided the link to the Delivery Tracker for their Order
Used “Let’s get this taken care of for you” in the interaction
Used emojis throughout interaction
Make customer laugh (haha, lol, or emojis count!)
Advised Customer of the benefits of having a MyAccount
Provided HDCC contact
Used "Is this something that you would be comfortable with?" in interaction
Advised customer of self serve options in MyAccount
