(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Advised customer of self serve options in MyAccount
Offered to call carrier for customer
Customer thanked you
Used "I want to make sure that I provide you the best options to resolve your issue" in interaction
Recapped what you did for customer in your interaction
Provided HDPP contact
Advised Customer of the benefits of having a MyAccount
Referred Customer to ProReferral
Provided HDCC contact
Let customer know how to file claim with carrier
Asked customer if they have further questions
Used “What we can do is..” in interaction
Used “Let’s get this taken care of for you” in the interaction
Used "Is this something that you would be comfortable with?" in interaction
Asked Customer how they are today
Advised of Solution Booster Options
Used emoji in greeting
Offered to call store for customer
Provided customer with carrier tracking link
Used emojis throughout interaction
Provided the link to the Delivery Tracker for their Order
