(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Provided customer with carrier tracking link
Provided HDPP contact
Thanked Customer for their Loyalty
Used emoji in greeting
Used "Is this something that you would be comfortable with?" in interaction
Used emojis throughout interaction
Provided HDCC contact
Offered Survey
Asked customer if they have further questions
Used “What we can do is..” in interaction
Referred Customer to ProReferral
Used "I want to make sure that I provide you the best options to resolve your issue" in interaction
Used “Let’s get this taken care of for you” in the interaction
Recapped what you did for customer in your interaction
Advised Customer of the benefits of having a MyAccount
Provided the link to the Delivery Tracker for their Order
Make customer laugh (haha, lol, or emojis count!)
Offered to call carrier for customer
Offered to call store for customer
Advised of Solution Booster Options
Let customer know how to file claim with carrier
Asked Customer how they are today
Advised customer of self serve options in MyAccount
