(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Asked Customer how they are today
Customer thanked you
Offered Survey
Used "I want to make sure that I provide you the best options to resolve your issue" in interaction
Provided HDCC contact
Used emojis throughout interaction
Offered to call store for customer
Thanked Customer for their Loyalty
Asked customer if they have further questions
Used "Is this something that you would be comfortable with?" in interaction
Advised customer of self serve options in MyAccount
Used emoji in greeting
Advised of Solution Booster Options
Offered to call carrier for customer
Provided the link to the Delivery Tracker for their Order
Used “Let’s get this taken care of for you” in the interaction
Used “What we can do is..” in interaction
Let customer know how to file claim with carrier
Advised Customer of the benefits of having a MyAccount
Provided customer with carrier tracking link
Provided HDPP contact
Make customer laugh (haha, lol, or emojis count!)
Referred Customer to ProReferral
Recapped what you did for customer in your interaction
