BOOK 3 OUTBOUND CALLS VACUUM OFFICE UPGRADE RESERVATION FOR HIGHER ROOM RENT 5 MINUTE OVERALL AVERAGE HANDLE TIME BOOK 2 SAME DAY RESERVATIONS VISIT HARBORWALK VENDOR AND HAVE MANAGER SIGN OFF GIVE TWO TAILORED REC OFFER SPA REC BOOK A WEEKDAY RESRVATION SUN-THURS FOLLOW UP WITH HOT LEAD CLEAN OUT MICROWAVE OFFER TIME TO FOLLOW UP WITH A GUEST CALL BACK NON BOOKED LEAD AND BOOK IT SAY GUEST NAMES ATLEAST 3 TIMES INFORM OF BREACH ACCESS ASK FOR THE SALE RIDE BOAT SHUTTLE THAK THE CALLER AND BRAND CALL CALL BACK ABANDON CALLER ASK OPEN ENDED QUESTION ON 5 CALLS ASK ALL LEADS FOR EMAILS COMPLETE ALL NON COMPLIANT LEAD FORMS OFFER EXTEND YOUR STAY FOR EXISTING GUEST WELCOME BACK REPEAT GUEST BOOK 3 OUTBOUND CALLS VACUUM OFFICE UPGRADE RESERVATION FOR HIGHER ROOM RENT 5 MINUTE OVERALL AVERAGE HANDLE TIME BOOK 2 SAME DAY RESERVATIONS VISIT HARBORWALK VENDOR AND HAVE MANAGER SIGN OFF GIVE TWO TAILORED REC OFFER SPA REC BOOK A WEEKDAY RESRVATION SUN-THURS FOLLOW UP WITH HOT LEAD CLEAN OUT MICROWAVE OFFER TIME TO FOLLOW UP WITH A GUEST CALL BACK NON BOOKED LEAD AND BOOK IT SAY GUEST NAMES ATLEAST 3 TIMES INFORM OF BREACH ACCESS ASK FOR THE SALE RIDE BOAT SHUTTLE THAK THE CALLER AND BRAND CALL CALL BACK ABANDON CALLER ASK OPEN ENDED QUESTION ON 5 CALLS ASK ALL LEADS FOR EMAILS COMPLETE ALL NON COMPLIANT LEAD FORMS OFFER EXTEND YOUR STAY FOR EXISTING GUEST WELCOME BACK REPEAT GUEST
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
B-BOOK 3 OUTBOUND CALLS
G-VACUUM OFFICE
I-UPGRADE RESERVATION FOR HIGHER ROOM RENT
O-5 MINUTE OVERALL AVERAGE HANDLE TIME
N-BOOK 2 SAME DAY RESERVATIONS
G-VISIT HARBORWALK VENDOR AND HAVE MANAGER SIGN OFF
G-GIVE TWO TAILORED REC
N-OFFER SPA REC
I-BOOK A WEEKDAY RESRVATION SUN-THURS
B-FOLLOW UP WITH HOT LEAD
I-CLEAN OUT MICROWAVE
G-OFFER TIME TO FOLLOW UP WITH A GUEST
O-CALL BACK NON BOOKED LEAD AND BOOK IT
B-SAY GUEST NAMES ATLEAST 3 TIMES
B-INFORM OF BREACH ACCESS
O-ASK FOR THE SALE
O-RIDE BOAT SHUTTLE
O-THAK THE CALLER AND BRAND CALL
B-CALL BACK ABANDON CALLER
I-ASK OPEN ENDED QUESTION ON 5 CALLS
N-ASK ALL LEADS FOR EMAILS
N-COMPLETE ALL NON COMPLIANT LEAD FORMS
G-OFFER EXTEND YOUR STAY FOR EXISTING GUEST
I-WELCOME BACK REPEAT GUEST