(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Secured an agreement w/ a trans cust (NorthStar, Reliant, NRG, etc)
Helped getting a cust into their acct after setting up 2FA
Got a Kudos
Was able to de-escalate a cust who asked for a sup
Actually resolve a camera issue w/out having to sched VSC
Used cust name throughout call
Walked a customer thru setting up notif/recording rules in Control
Overcome cust obj on offering
I am happy to be part of Alison's All Stars Act team