Guide someone toChoice Dollars orAction TeamsApplication onlineCan hear ananimal in thebackground (dog, cat, birds,babies crying?)DohouseworkduringbreakUpdate asharedemailaddressProvidercallPost somethingin your teamchat (joke, worktip, fun fact)Validatedemail oraddressGivepasswordrulesGets calledthe wrongname by theclientTalk aboutthe mobileapp with acallerLook up adocumentinDocViewerSubmitincidentreportUpdatea cellphoneGive callcenterhoursSendServiceNowticketClientpronouncesThrivent –triviant,trident, etcWish acallerhappybirthdayVendorcallCaller is99+years oldAssistwith E-deliveryset-upConnectto ActionTeamsClientasksabout theweatherGiveThrivent 800# or faxnumber to acallerClient tellsyou a jokeor randomfactGiveusernameGo for awalk/exerciseon breakFP needingassistancewithtechnologyClientasks youto emailthemProvide acaller withwait timeConnectto MFGiveusernamerulesPOA/ AIFwantingonlineaccessUpdatepreferencesSendduplicatetax formby mailGiveusernameSend acomplimentto a teammemberConnecttoFraternalAssistwithpasswordchangeChangeaddressRecognizea teammember inPathfindersGuide someone toChoice Dollars orAction TeamsApplication onlineCan hear ananimal in thebackground (dog, cat, birds,babies crying?)DohouseworkduringbreakUpdate asharedemailaddressProvidercallPost somethingin your teamchat (joke, worktip, fun fact)Validatedemail oraddressGivepasswordrulesGets calledthe wrongname by theclientTalk aboutthe mobileapp with acallerLook up adocumentinDocViewerSubmitincidentreportUpdatea cellphoneGive callcenterhoursSendServiceNowticketClientpronouncesThrivent –triviant,trident, etcWish acallerhappybirthdayVendorcallCaller is99+years oldAssistwith E-deliveryset-upConnectto ActionTeamsClientasksabout theweatherGiveThrivent 800# or faxnumber to acallerClient tellsyou a jokeor randomfactGiveusernameGo for awalk/exerciseon breakFP needingassistancewithtechnologyClientasks youto emailthemProvide acaller withwait timeConnectto MFGiveusernamerulesPOA/ AIFwantingonlineaccessUpdatepreferencesSendduplicatetax formby mailGiveusernameSend acomplimentto a teammemberConnecttoFraternalAssistwithpasswordchangeChangeaddressRecognizea teammember inPathfinders

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Guide someone to Choice Dollars or Action Teams Application online
  2. Can hear an animal in the background ( dog, cat, birds, babies crying?)
  3. Do housework during break
  4. Update a shared email address
  5. Provider call
  6. Post something in your team chat (joke, work tip, fun fact)
  7. Validated email or address
  8. Give password rules
  9. Gets called the wrong name by the client
  10. Talk about the mobile app with a caller
  11. Look up a document in DocViewer
  12. Submit incident report
  13. Update a cell phone
  14. Give call center hours
  15. Send ServiceNow ticket
  16. Client pronounces Thrivent – triviant, trident, etc
  17. Wish a caller happy birthday
  18. Vendor call
  19. Caller is 99+ years old
  20. Assist with E-delivery set-up
  21. Connect to Action Teams
  22. Client asks about the weather
  23. Give Thrivent 800 # or fax number to a caller
  24. Client tells you a joke or random fact
  25. Give username
  26. Go for a walk/exercise on break
  27. FP needing assistance with technology
  28. Client asks you to email them
  29. Provide a caller with wait time
  30. Connect to MF
  31. Give username rules
  32. POA/ AIF wanting online access
  33. Update preferences
  34. Send duplicate tax form by mail
  35. Give username
  36. Send a compliment to a team member
  37. Connect to Fraternal
  38. Assist with password change
  39. Change address
  40. Recognize a team member in Pathfinders