Assist with E- delivery set-up Give username Give username Recognize a team member in Pathfinders Send duplicate tax form by mail Client pronounces Thrivent – triviant, trident, etc POA/ AIF wanting online access Update a shared email address Give call center hours Client asks about the weather FP needing assistance with technology Gets called the wrong name by the client Submit incident report Validated email or address Look up a document in DocViewer Go for a walk/exercise on break Assist with password change Update a cell phone Send ServiceNow ticket Vendor call Client tells you a joke or random fact Send a compliment to a team member Caller is 99+ years old Connect to MF Update preferences Give username rules Provider call Change address Client asks you to email them Connect to Fraternal Connect to Action Teams Give Thrivent 800 # or fax number to a caller Post something in your team chat (joke, work tip, fun fact) Give password rules Provide a caller with wait time Talk about the mobile app with a caller Guide someone to Choice Dollars or Action Teams Application online Wish a caller happy birthday Do housework during break Can hear an animal in the background ( dog, cat, birds, babies crying?) Assist with E- delivery set-up Give username Give username Recognize a team member in Pathfinders Send duplicate tax form by mail Client pronounces Thrivent – triviant, trident, etc POA/ AIF wanting online access Update a shared email address Give call center hours Client asks about the weather FP needing assistance with technology Gets called the wrong name by the client Submit incident report Validated email or address Look up a document in DocViewer Go for a walk/exercise on break Assist with password change Update a cell phone Send ServiceNow ticket Vendor call Client tells you a joke or random fact Send a compliment to a team member Caller is 99+ years old Connect to MF Update preferences Give username rules Provider call Change address Client asks you to email them Connect to Fraternal Connect to Action Teams Give Thrivent 800 # or fax number to a caller Post something in your team chat (joke, work tip, fun fact) Give password rules Provide a caller with wait time Talk about the mobile app with a caller Guide someone to Choice Dollars or Action Teams Application online Wish a caller happy birthday Do housework during break Can hear an animal in the background ( dog, cat, birds, babies crying?)
(Print)
Assist with E-delivery set-up
Give username
Give username
Recognize a team member in Pathfinders
Send duplicate tax form by mail
Client pronounces Thrivent – triviant, trident, etc
POA/ AIF wanting online access
Update a shared email address
Give call center hours
Client asks about the weather
FP needing assistance with technology
Gets called the wrong name by the client
Submit incident report
Validated email or address
Look up a document in DocViewer
Go for a walk/exercise on break
Assist with password change
Update a cell phone
Send ServiceNow ticket
Vendor call
Client tells you a joke or random fact
Send a compliment to a team member
Caller is 99+ years old
Connect to MF
Update preferences
Give username rules
Provider call
Change address
Client asks you to email them
Connect to Fraternal
Connect to Action Teams
Give Thrivent 800 # or fax number to a caller
Post something in your team chat (joke, work tip, fun fact)
Give password rules
Provide a caller with wait time
Talk about the mobile app with a caller
Guide someone to Choice Dollars or Action Teams Application online
Wish a caller happy birthday
Do housework during break
Can hear an animal in the background ( dog, cat, birds, babies crying?)
