Caller is 99+ years old Change address Give call center hours Provide a caller with wait time Give Thrivent 800 # or fax number to a caller Update a shared email address FP needing assistance with technology Talk about the mobile app with a caller Provider call Connect to MF Update a cell phone Give password rules Go for a walk/exercise on break Guide someone to Choice Dollars or Action Teams Application online Send a compliment to a team member Client pronounces Thrivent – triviant, trident, etc Post something in your team chat (joke, work tip, fun fact) Vendor call Submit incident report Connect to Fraternal Send duplicate tax form by mail Recognize a team member in Pathfinders POA/ AIF wanting online access Assist with password change Client asks you to email them Gets called the wrong name by the client Give username rules Do housework during break Look up a document in DocViewer Can hear an animal in the background ( dog, cat, birds, babies crying?) Assist with E- delivery set-up Send ServiceNow ticket Give username Give username Update preferences Wish a caller happy birthday Connect to Action Teams Client asks about the weather Client tells you a joke or random fact Validated email or address Caller is 99+ years old Change address Give call center hours Provide a caller with wait time Give Thrivent 800 # or fax number to a caller Update a shared email address FP needing assistance with technology Talk about the mobile app with a caller Provider call Connect to MF Update a cell phone Give password rules Go for a walk/exercise on break Guide someone to Choice Dollars or Action Teams Application online Send a compliment to a team member Client pronounces Thrivent – triviant, trident, etc Post something in your team chat (joke, work tip, fun fact) Vendor call Submit incident report Connect to Fraternal Send duplicate tax form by mail Recognize a team member in Pathfinders POA/ AIF wanting online access Assist with password change Client asks you to email them Gets called the wrong name by the client Give username rules Do housework during break Look up a document in DocViewer Can hear an animal in the background ( dog, cat, birds, babies crying?) Assist with E- delivery set-up Send ServiceNow ticket Give username Give username Update preferences Wish a caller happy birthday Connect to Action Teams Client asks about the weather Client tells you a joke or random fact Validated email or address
(Print)
Caller is 99+ years old
Change address
Give call center hours
Provide a caller with wait time
Give Thrivent 800 # or fax number to a caller
Update a shared email address
FP needing assistance with technology
Talk about the mobile app with a caller
Provider call
Connect to MF
Update a cell phone
Give password rules
Go for a walk/exercise on break
Guide someone to Choice Dollars or Action Teams Application online
Send a compliment to a team member
Client pronounces Thrivent – triviant, trident, etc
Post something in your team chat (joke, work tip, fun fact)
Vendor call
Submit incident report
Connect to Fraternal
Send duplicate tax form by mail
Recognize a team member in Pathfinders
POA/ AIF wanting online access
Assist with password change
Client asks you to email them
Gets called the wrong name by the client
Give username rules
Do housework during break
Look up a document in DocViewer
Can hear an animal in the background ( dog, cat, birds, babies crying?)
Assist with E-delivery set-up
Send ServiceNow ticket
Give username
Give username
Update preferences
Wish a caller happy birthday
Connect to Action Teams
Client asks about the weather
Client tells you a joke or random fact
Validated email or address
