(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Do what they say they are going to do
Blue shirt
How you act
Coworkers are customers too
Resident and family dignity
Customer satisfaction
Excellent service=satisfied customers
Develop customer friendly communication
White sweater
How you look
Empowerment
When you do more than what is required
Anticipate needs of your customers
7% what you say
38% tone of voice
55% body language
