OfferadditionalassistanceDemo:PasscodeResetDemo:Enrollingin mobilebankingDemo:Making one-timemortgagepaymentExpressempathyUsecustomerlast nameExpressgratitudeDemo:Enroll intwo-wayalertsDemo:Enrollin ZelleTakeownershipLog acomplaintProperholdetiquetteDemo:MakinginternaltransfersM&TbankbrandingDemo:Enrollingin onlinebankingStep-upauthenticateDemo:MobilecheckdepositPayinga billdemoMake areferralAdding apayeedemoPropergreetingEnhanceauthenticateDemo: Enrollin autopayfor mortgageDemo:Schedulebank to banktransferOfferadditionalassistanceDemo:PasscodeResetDemo:Enrollingin mobilebankingDemo:Making one-timemortgagepaymentExpressempathyUsecustomerlast nameExpressgratitudeDemo:Enroll intwo-wayalertsDemo:Enrollin ZelleTakeownershipLog acomplaintProperholdetiquetteDemo:MakinginternaltransfersM&TbankbrandingDemo:Enrollingin onlinebankingStep-upauthenticateDemo:MobilecheckdepositPayinga billdemoMake areferralAdding apayeedemoPropergreetingEnhanceauthenticateDemo: Enrollin autopayfor mortgageDemo:Schedulebank to banktransfer

weCARE Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Offer additional assistance
  2. Demo: Passcode Reset
  3. Demo: Enrolling in mobile banking
  4. Demo: Making one-time mortgage payment
  5. Express empathy
  6. Use customer last name
  7. Express gratitude
  8. Demo: Enroll in two-way alerts
  9. Demo: Enroll in Zelle
  10. Take ownership
  11. Log a complaint
  12. Proper hold etiquette
  13. Demo: Making internal transfers
  14. M&T bank branding
  15. Demo: Enrolling in online banking
  16. Step-up authenticate
  17. Demo: Mobile check deposit
  18. Paying a bill demo
  19. Make a referral
  20. Adding a payee demo
  21. Proper greeting
  22. Enhance authenticate
  23. Demo: Enroll in autopay for mortgage
  24. Demo: Schedule bank to bank transfer