Step-up authenticate Proper greeting Make a referral Demo: Enroll in Zelle Demo: Enroll in autopay for mortgage Demo: Making internal transfers Offer additional assistance Adding a payee demo Enhance authenticate Use customer last name Log a complaint Demo: Enrolling in mobile banking Demo: Making one- time mortgage payment Paying a bill demo Demo: Mobile check deposit Express empathy Demo: Enrolling in online banking Take ownership Demo: Passcode Reset M&T bank branding Demo: Schedule bank to bank transfer Express gratitude Demo: Enroll in two-way alerts Proper hold etiquette Step-up authenticate Proper greeting Make a referral Demo: Enroll in Zelle Demo: Enroll in autopay for mortgage Demo: Making internal transfers Offer additional assistance Adding a payee demo Enhance authenticate Use customer last name Log a complaint Demo: Enrolling in mobile banking Demo: Making one- time mortgage payment Paying a bill demo Demo: Mobile check deposit Express empathy Demo: Enrolling in online banking Take ownership Demo: Passcode Reset M&T bank branding Demo: Schedule bank to bank transfer Express gratitude Demo: Enroll in two-way alerts Proper hold etiquette
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Step-up authenticate
Proper greeting
Make a referral
Demo: Enroll in Zelle
Demo: Enroll in autopay for mortgage
Demo: Making internal transfers
Offer additional assistance
Adding a payee demo
Enhance authenticate
Use customer last name
Log a complaint
Demo: Enrolling in mobile banking
Demo: Making one-time mortgage payment
Paying a bill demo
Demo: Mobile check deposit
Express empathy
Demo: Enrolling in online banking
Take ownership
Demo: Passcode Reset
M&T bank branding
Demo: Schedule bank to bank transfer
Express gratitude
Demo: Enroll in two-way alerts
Proper hold etiquette