Proper greeting Adding a payee demo Take ownership Log a complaint Demo: Enroll in Zelle Demo: Enrolling in online banking Demo: Enrolling in mobile banking Express empathy Enhance authenticate Demo: Schedule bank to bank transfer Use customer last name Express gratitude Demo: Passcode Reset Make a referral Step-up authenticate Demo: Enroll in two-way alerts Paying a bill demo Offer additional assistance M&T bank branding Demo: Enroll in autopay for mortgage Demo: Mobile check deposit Proper hold etiquette Demo: Making internal transfers Demo: Making one- time mortgage payment Proper greeting Adding a payee demo Take ownership Log a complaint Demo: Enroll in Zelle Demo: Enrolling in online banking Demo: Enrolling in mobile banking Express empathy Enhance authenticate Demo: Schedule bank to bank transfer Use customer last name Express gratitude Demo: Passcode Reset Make a referral Step-up authenticate Demo: Enroll in two-way alerts Paying a bill demo Offer additional assistance M&T bank branding Demo: Enroll in autopay for mortgage Demo: Mobile check deposit Proper hold etiquette Demo: Making internal transfers Demo: Making one- time mortgage payment
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Proper greeting
Adding a payee demo
Take ownership
Log a complaint
Demo: Enroll in Zelle
Demo: Enrolling in online banking
Demo: Enrolling in mobile banking
Express empathy
Enhance authenticate
Demo: Schedule bank to bank transfer
Use customer last name
Express gratitude
Demo: Passcode Reset
Make a referral
Step-up authenticate
Demo: Enroll in two-way alerts
Paying a bill demo
Offer additional assistance
M&T bank branding
Demo: Enroll in autopay for mortgage
Demo: Mobile check deposit
Proper hold etiquette
Demo: Making internal transfers
Demo: Making one-time mortgage payment