Step-up authenticate Demo: Passcode Reset Proper hold etiquette Use customer last name Take ownership Express gratitude Log a complaint Adding a payee demo Make a referral Paying a bill demo Enhance authenticate Demo: Making one- time mortgage payment Demo: Schedule bank to bank transfer Demo: Enroll in Zelle Demo: Enroll in two-way alerts M&T bank branding Express empathy Proper greeting Demo: Enroll in autopay for mortgage Offer additional assistance Demo: Enrolling in online banking Demo: Enrolling in mobile banking Demo: Making internal transfers Demo: Mobile check deposit Step-up authenticate Demo: Passcode Reset Proper hold etiquette Use customer last name Take ownership Express gratitude Log a complaint Adding a payee demo Make a referral Paying a bill demo Enhance authenticate Demo: Making one- time mortgage payment Demo: Schedule bank to bank transfer Demo: Enroll in Zelle Demo: Enroll in two-way alerts M&T bank branding Express empathy Proper greeting Demo: Enroll in autopay for mortgage Offer additional assistance Demo: Enrolling in online banking Demo: Enrolling in mobile banking Demo: Making internal transfers Demo: Mobile check deposit
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Step-up authenticate
Demo: Passcode Reset
Proper hold etiquette
Use customer last name
Take ownership
Express gratitude
Log a complaint
Adding a payee demo
Make a referral
Paying a bill demo
Enhance authenticate
Demo: Making one-time mortgage payment
Demo: Schedule bank to bank transfer
Demo: Enroll in Zelle
Demo: Enroll in two-way alerts
M&T bank branding
Express empathy
Proper greeting
Demo: Enroll in autopay for mortgage
Offer additional assistance
Demo: Enrolling in online banking
Demo: Enrolling in mobile banking
Demo: Making internal transfers
Demo: Mobile check deposit