M&T bank branding Proper hold etiquette Offer additional assistance Demo: Schedule bank to bank transfer Express empathy Enhance authenticate Demo: Passcode Reset Paying a bill demo Demo: Making one- time mortgage payment Make a referral Express gratitude Log a complaint Demo: Mobile check deposit Adding a payee demo Proper greeting Use customer last name Demo: Enroll in two-way alerts Demo: Enroll in autopay for mortgage Take ownership Demo: Enroll in Zelle Demo: Enrolling in online banking Demo: Making internal transfers Demo: Enrolling in mobile banking Step-up authenticate M&T bank branding Proper hold etiquette Offer additional assistance Demo: Schedule bank to bank transfer Express empathy Enhance authenticate Demo: Passcode Reset Paying a bill demo Demo: Making one- time mortgage payment Make a referral Express gratitude Log a complaint Demo: Mobile check deposit Adding a payee demo Proper greeting Use customer last name Demo: Enroll in two-way alerts Demo: Enroll in autopay for mortgage Take ownership Demo: Enroll in Zelle Demo: Enrolling in online banking Demo: Making internal transfers Demo: Enrolling in mobile banking Step-up authenticate
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
M&T bank branding
Proper hold etiquette
Offer additional assistance
Demo: Schedule bank to bank transfer
Express empathy
Enhance authenticate
Demo: Passcode Reset
Paying a bill demo
Demo: Making one-time mortgage payment
Make a referral
Express gratitude
Log a complaint
Demo: Mobile check deposit
Adding a payee demo
Proper greeting
Use customer last name
Demo: Enroll in two-way alerts
Demo: Enroll in autopay for mortgage
Take ownership
Demo: Enroll in Zelle
Demo: Enrolling in online banking
Demo: Making internal transfers
Demo: Enrolling in mobile banking
Step-up authenticate