Proper hold etiquette Demo: Enroll in two-way alerts Express gratitude Demo: Schedule bank to bank transfer Adding a payee demo Proper greeting Demo: Enroll in Zelle Demo: Enroll in autopay for mortgage Demo: Making internal transfers Demo: Enrolling in online banking Take ownership Paying a bill demo Log a complaint Step-up authenticate Demo: Making one- time mortgage payment Demo: Enrolling in mobile banking M&T bank branding Enhance authenticate Use customer last name Express empathy Make a referral Demo: Mobile check deposit Offer additional assistance Demo: Passcode Reset Proper hold etiquette Demo: Enroll in two-way alerts Express gratitude Demo: Schedule bank to bank transfer Adding a payee demo Proper greeting Demo: Enroll in Zelle Demo: Enroll in autopay for mortgage Demo: Making internal transfers Demo: Enrolling in online banking Take ownership Paying a bill demo Log a complaint Step-up authenticate Demo: Making one- time mortgage payment Demo: Enrolling in mobile banking M&T bank branding Enhance authenticate Use customer last name Express empathy Make a referral Demo: Mobile check deposit Offer additional assistance Demo: Passcode Reset
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Proper hold etiquette
Demo: Enroll in two-way alerts
Express gratitude
Demo: Schedule bank to bank transfer
Adding a payee demo
Proper greeting
Demo: Enroll in Zelle
Demo: Enroll in autopay for mortgage
Demo: Making internal transfers
Demo: Enrolling in online banking
Take ownership
Paying a bill demo
Log a complaint
Step-up authenticate
Demo: Making one-time mortgage payment
Demo: Enrolling in mobile banking
M&T bank branding
Enhance authenticate
Use customer last name
Express empathy
Make a referral
Demo: Mobile check deposit
Offer additional assistance
Demo: Passcode Reset