Calling for Montrose Acct Bal over $100,000 Customer born after 2007 LOANS Call a customer by name 3 times Declined charge due to Exp. Date Mismatch compliment 2 coworkers Receive a CARE card Charged off account Talk with customer about benefits of OB compliment 3 customers "I have an account with you guys" Mystery Shop Calling for Fruita Spanish Speaker R.F! Hot Card- REORDER Name you cannot pronounce Dogs barking in background Wrong number Enroll in E- statements Acct Bal UNDER $1.00 " I need to speak with your manager" Customer needing to Transfer Calling for Montrose Acct Bal over $100,000 Customer born after 2007 LOANS Call a customer by name 3 times Declined charge due to Exp. Date Mismatch compliment 2 coworkers Receive a CARE card Charged off account Talk with customer about benefits of OB compliment 3 customers "I have an account with you guys" Mystery Shop Calling for Fruita Spanish Speaker R.F! Hot Card- REORDER Name you cannot pronounce Dogs barking in background Wrong number Enroll in E- statements Acct Bal UNDER $1.00 " I need to speak with your manager" Customer needing to Transfer
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-Calling for Montrose
B-Acct Bal over $100,000
O-Customer born after 2007
I-LOANS
B-Call a customer by name 3 times
B-Declined charge due to Exp. Date Mismatch
I-compliment 2 coworkers
B-Receive a CARE card
N-Charged off account
O-Talk with customer about benefits of OB
G-compliment 3 customers
N-"I have an account with you guys"
I-Mystery Shop
I-Calling for Fruita
B-Spanish Speaker
G-R.F!
I-Hot Card- REORDER
O-Name you cannot pronounce
N-Dogs barking in background
G-Wrong number
G-Enroll in E-statements
O-Acct Bal UNDER $1.00
N-" I need to speak with your manager"
G-Customer needing to Transfer