" I need to speak with your manager" Acct Bal UNDER $1.00 Dogs barking in background Receive a CARE card Calling for Fruita Wrong number Talk with customer about benefits of OB Call a customer by name 3 times Customer needing to Transfer Declined charge due to Exp. Date Mismatch LOANS compliment 2 coworkers Mystery Shop Enroll in E- statements Hot Card- REORDER R.F! Name you cannot pronounce Customer born after 2007 Calling for Montrose Acct Bal over $100,000 Charged off account compliment 3 customers "I have an account with you guys" Spanish Speaker " I need to speak with your manager" Acct Bal UNDER $1.00 Dogs barking in background Receive a CARE card Calling for Fruita Wrong number Talk with customer about benefits of OB Call a customer by name 3 times Customer needing to Transfer Declined charge due to Exp. Date Mismatch LOANS compliment 2 coworkers Mystery Shop Enroll in E- statements Hot Card- REORDER R.F! Name you cannot pronounce Customer born after 2007 Calling for Montrose Acct Bal over $100,000 Charged off account compliment 3 customers "I have an account with you guys" Spanish Speaker
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
N-" I need to speak with your manager"
O-Acct Bal UNDER $1.00
N-Dogs barking in background
B-Receive a CARE card
I-Calling for Fruita
G-Wrong number
O-Talk with customer about benefits of OB
B-Call a customer by name 3 times
G-Customer needing to Transfer
B-Declined charge due to Exp. Date Mismatch
I-LOANS
I-compliment 2 coworkers
I-Mystery Shop
G-Enroll in E-statements
I-Hot Card- REORDER
G-R.F!
O-Name you cannot pronounce
O-Customer born after 2007
O-Calling for Montrose
B-Acct Bal over $100,000
N-Charged off account
G-compliment 3 customers
N-"I have an account with you guys"
B-Spanish Speaker