(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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The Customer Experience
He/she was fine.
Asks a previously answered question
Leaves hand up indefinitely
Walks/faces away from computer
Long meandering anecdote
Authentication
Kubrick stare
Connection issues
Oh okay
I transferred to a broker
Repeats what the previous person said
"Did I miss something?"
Devil Advocate
Irrelevant question
Jargons
Senior Citizen
Interrupts
Blatantly staring at phone
Talks to himself
Guy Fieri mode engaged
Comes off mute to laugh at 100dB
Is it break/lunch time?
Casual misogyny
Mouth hanging open for 3 or more seconds
Unfavorably describes another rep doing a Melvin Behavior