TLChallenge:This space isup to yourTL #2TLChallenge:This space isup to yourTL #1Submita High-FiveLeadan 8amTLChallenge:This space isup to yourTL #3Respond toaTroubleshootChat inTeamsHelpTroubleshoota Jira TicketwithProductionClose 3 JiraTickets /Receive 3 QATicketApprovals in aweekEmailCount <10(at time ofbingo)Hit 2 Weeksof MetricsConsecutivelyTake on aDelegation#2Host aShadowHelpResolve anEscalationwithin theTeamRespond toaTroubleshootchat inTeams #1IntroduceYourselfto a NewHireParticipate inanEngagementCommitteeActivityGrade aCalabrioCallTake on aDelegation#1Receive anExternalShout Out(Client orCarrier)ReceiveanInternalShout OutHit 1Week ofMetricsWatch aTeammatesEmailsPost or Respondto an IceBreakerQuestion in theWater CoolerChatNo LearningPast Due (attime ofbingo)TLChallenge:This space isup to yourTL #2TLChallenge:This space isup to yourTL #1Submita High-FiveLeadan 8amTLChallenge:This space isup to yourTL #3Respond toaTroubleshootChat inTeamsHelpTroubleshoota Jira TicketwithProductionClose 3 JiraTickets /Receive 3 QATicketApprovals in aweekEmailCount <10(at time ofbingo)Hit 2 Weeksof MetricsConsecutivelyTake on aDelegation#2Host aShadowHelpResolve anEscalationwithin theTeamRespond toaTroubleshootchat inTeams #1IntroduceYourselfto a NewHireParticipate inanEngagementCommitteeActivityGrade aCalabrioCallTake on aDelegation#1Receive anExternalShout Out(Client orCarrier)ReceiveanInternalShout OutHit 1Week ofMetricsWatch aTeammatesEmailsPost or Respondto an IceBreakerQuestion in theWater CoolerChatNo LearningPast Due (attime ofbingo)

B2C BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. TL Challenge: This space is up to your TL #2
  2. TL Challenge: This space is up to your TL #1
  3. Submit a High-Five
  4. Lead an 8am
  5. TL Challenge: This space is up to your TL #3
  6. Respond to a Troubleshoot Chat in Teams
  7. Help Troubleshoot a Jira Ticket with Production
  8. Close 3 Jira Tickets / Receive 3 QA Ticket Approvals in a week
  9. Email Count <10 (at time of bingo)
  10. Hit 2 Weeks of Metrics Consecutively
  11. Take on a Delegation #2
  12. Host a Shadow
  13. Help Resolve an Escalation within the Team
  14. Respond to a Troubleshoot chat in Teams #1
  15. Introduce Yourself to a New Hire
  16. Participate in an Engagement Committee Activity
  17. Grade a Calabrio Call
  18. Take on a Delegation #1
  19. Receive an External Shout Out (Client or Carrier)
  20. Receive an Internal Shout Out
  21. Hit 1 Week of Metrics
  22. Watch a Teammates Emails
  23. Post or Respond to an Ice Breaker Question in the Water Cooler Chat
  24. No Learning Past Due (at time of bingo)