Respond toaTroubleshootChat inTeamsIntroduceYourselfto a NewHireTLChallenge:This space isup to yourTL #1Post or Respondto an IceBreakerQuestion in theWater CoolerChatReceive anExternalShout Out(Client orCarrier)HelpTroubleshoota Jira TicketwithProductionTake on aDelegation#2Submita High-FiveClose 3 JiraTickets /Receive 3 QATicketApprovals in aweekTLChallenge:This space isup to yourTL #3EmailCount <10(at time ofbingo)Grade aCalabrioCallHost aShadowTLChallenge:This space isup to yourTL #2Participate inanEngagementCommitteeActivityLeadan 8amWatch aTeammatesEmailsTake on aDelegation#1ReceiveanInternalShout OutHelpResolve anEscalationwithin theTeamHit 1Week ofMetricsRespond toaTroubleshootchat inTeams #1Hit 2 Weeksof MetricsConsecutivelyNo LearningPast Due (attime ofbingo)Respond toaTroubleshootChat inTeamsIntroduceYourselfto a NewHireTLChallenge:This space isup to yourTL #1Post or Respondto an IceBreakerQuestion in theWater CoolerChatReceive anExternalShout Out(Client orCarrier)HelpTroubleshoota Jira TicketwithProductionTake on aDelegation#2Submita High-FiveClose 3 JiraTickets /Receive 3 QATicketApprovals in aweekTLChallenge:This space isup to yourTL #3EmailCount <10(at time ofbingo)Grade aCalabrioCallHost aShadowTLChallenge:This space isup to yourTL #2Participate inanEngagementCommitteeActivityLeadan 8amWatch aTeammatesEmailsTake on aDelegation#1ReceiveanInternalShout OutHelpResolve anEscalationwithin theTeamHit 1Week ofMetricsRespond toaTroubleshootchat inTeams #1Hit 2 Weeksof MetricsConsecutivelyNo LearningPast Due (attime ofbingo)

B2C BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Respond to a Troubleshoot Chat in Teams
  2. Introduce Yourself to a New Hire
  3. TL Challenge: This space is up to your TL #1
  4. Post or Respond to an Ice Breaker Question in the Water Cooler Chat
  5. Receive an External Shout Out (Client or Carrier)
  6. Help Troubleshoot a Jira Ticket with Production
  7. Take on a Delegation #2
  8. Submit a High-Five
  9. Close 3 Jira Tickets / Receive 3 QA Ticket Approvals in a week
  10. TL Challenge: This space is up to your TL #3
  11. Email Count <10 (at time of bingo)
  12. Grade a Calabrio Call
  13. Host a Shadow
  14. TL Challenge: This space is up to your TL #2
  15. Participate in an Engagement Committee Activity
  16. Lead an 8am
  17. Watch a Teammates Emails
  18. Take on a Delegation #1
  19. Receive an Internal Shout Out
  20. Help Resolve an Escalation within the Team
  21. Hit 1 Week of Metrics
  22. Respond to a Troubleshoot chat in Teams #1
  23. Hit 2 Weeks of Metrics Consecutively
  24. No Learning Past Due (at time of bingo)