Leadan 8amEmailCount <10(at time ofbingo)IntroduceYourselfto a NewHireSubmita High-FiveTLChallenge:This space isup to yourTL #2Take on aDelegation#1Post or Respondto an IceBreakerQuestion in theWater CoolerChatTLChallenge:This space isup to yourTL #1Hit 2 Weeksof MetricsConsecutivelyRespond toaTroubleshootChat inTeamsHelpTroubleshoota Jira TicketwithProductionParticipate inanEngagementCommitteeActivityWatch aTeammatesEmailsReceiveanInternalShout OutGrade aCalabrioCallHost aShadowTake on aDelegation#2HelpResolve anEscalationwithin theTeamNo LearningPast Due (attime ofbingo)Close 3 JiraTickets /Receive 3 QATicketApprovals in aweekReceive anExternalShout Out(Client orCarrier)TLChallenge:This space isup to yourTL #3Respond toaTroubleshootchat inTeams #1Hit 1Week ofMetricsLeadan 8amEmailCount <10(at time ofbingo)IntroduceYourselfto a NewHireSubmita High-FiveTLChallenge:This space isup to yourTL #2Take on aDelegation#1Post or Respondto an IceBreakerQuestion in theWater CoolerChatTLChallenge:This space isup to yourTL #1Hit 2 Weeksof MetricsConsecutivelyRespond toaTroubleshootChat inTeamsHelpTroubleshoota Jira TicketwithProductionParticipate inanEngagementCommitteeActivityWatch aTeammatesEmailsReceiveanInternalShout OutGrade aCalabrioCallHost aShadowTake on aDelegation#2HelpResolve anEscalationwithin theTeamNo LearningPast Due (attime ofbingo)Close 3 JiraTickets /Receive 3 QATicketApprovals in aweekReceive anExternalShout Out(Client orCarrier)TLChallenge:This space isup to yourTL #3Respond toaTroubleshootchat inTeams #1Hit 1Week ofMetrics

B2C BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Lead an 8am
  2. Email Count <10 (at time of bingo)
  3. Introduce Yourself to a New Hire
  4. Submit a High-Five
  5. TL Challenge: This space is up to your TL #2
  6. Take on a Delegation #1
  7. Post or Respond to an Ice Breaker Question in the Water Cooler Chat
  8. TL Challenge: This space is up to your TL #1
  9. Hit 2 Weeks of Metrics Consecutively
  10. Respond to a Troubleshoot Chat in Teams
  11. Help Troubleshoot a Jira Ticket with Production
  12. Participate in an Engagement Committee Activity
  13. Watch a Teammates Emails
  14. Receive an Internal Shout Out
  15. Grade a Calabrio Call
  16. Host a Shadow
  17. Take on a Delegation #2
  18. Help Resolve an Escalation within the Team
  19. No Learning Past Due (at time of bingo)
  20. Close 3 Jira Tickets / Receive 3 QA Ticket Approvals in a week
  21. Receive an External Shout Out (Client or Carrier)
  22. TL Challenge: This space is up to your TL #3
  23. Respond to a Troubleshoot chat in Teams #1
  24. Hit 1 Week of Metrics