Hit 1Week ofMetricsRespond toaTroubleshootchat inTeams #1HelpResolve anEscalationwithin theTeamSubmita High-FiveWatch aTeammatesEmailsNo LearningPast Due (attime ofbingo)Receive anExternalShout Out(Client orCarrier)Grade aCalabrioCallReceiveanInternalShout OutTake on aDelegation#1HelpTroubleshoota Jira TicketwithProductionTLChallenge:This space isup to yourTL #3Host aShadowPost or Respondto an IceBreakerQuestion in theWater CoolerChatTake on aDelegation#2Participate inanEngagementCommitteeActivityLeadan 8amRespond toaTroubleshootChat inTeamsEmailCount <10(at time ofbingo)Hit 2 Weeksof MetricsConsecutivelyTLChallenge:This space isup to yourTL #2Close 3 JiraTickets /Receive 3 QATicketApprovals in aweekTLChallenge:This space isup to yourTL #1IntroduceYourselfto a NewHireHit 1Week ofMetricsRespond toaTroubleshootchat inTeams #1HelpResolve anEscalationwithin theTeamSubmita High-FiveWatch aTeammatesEmailsNo LearningPast Due (attime ofbingo)Receive anExternalShout Out(Client orCarrier)Grade aCalabrioCallReceiveanInternalShout OutTake on aDelegation#1HelpTroubleshoota Jira TicketwithProductionTLChallenge:This space isup to yourTL #3Host aShadowPost or Respondto an IceBreakerQuestion in theWater CoolerChatTake on aDelegation#2Participate inanEngagementCommitteeActivityLeadan 8amRespond toaTroubleshootChat inTeamsEmailCount <10(at time ofbingo)Hit 2 Weeksof MetricsConsecutivelyTLChallenge:This space isup to yourTL #2Close 3 JiraTickets /Receive 3 QATicketApprovals in aweekTLChallenge:This space isup to yourTL #1IntroduceYourselfto a NewHire

B2C BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Hit 1 Week of Metrics
  2. Respond to a Troubleshoot chat in Teams #1
  3. Help Resolve an Escalation within the Team
  4. Submit a High-Five
  5. Watch a Teammates Emails
  6. No Learning Past Due (at time of bingo)
  7. Receive an External Shout Out (Client or Carrier)
  8. Grade a Calabrio Call
  9. Receive an Internal Shout Out
  10. Take on a Delegation #1
  11. Help Troubleshoot a Jira Ticket with Production
  12. TL Challenge: This space is up to your TL #3
  13. Host a Shadow
  14. Post or Respond to an Ice Breaker Question in the Water Cooler Chat
  15. Take on a Delegation #2
  16. Participate in an Engagement Committee Activity
  17. Lead an 8am
  18. Respond to a Troubleshoot Chat in Teams
  19. Email Count <10 (at time of bingo)
  20. Hit 2 Weeks of Metrics Consecutively
  21. TL Challenge: This space is up to your TL #2
  22. Close 3 Jira Tickets / Receive 3 QA Ticket Approvals in a week
  23. TL Challenge: This space is up to your TL #1
  24. Introduce Yourself to a New Hire