TLChallenge:This space isup to yourTL #1TLChallenge:This space isup to yourTL #2Grade aCalabrioCallRespond toaTroubleshootchat inTeams #1TLChallenge:This space isup to yourTL #3HelpResolve anEscalationwithin theTeamPost or Respondto an IceBreakerQuestion in theWater CoolerChatParticipate inanEngagementCommitteeActivityHit 1Week ofMetricsReceiveanInternalShout OutEmailCount <10(at time ofbingo)Host aShadowTake on aDelegation#2HelpTroubleshoota Jira TicketwithProductionSubmita High-FiveClose 3 JiraTickets /Receive 3 QATicketApprovals in aweekLeadan 8amWatch aTeammatesEmailsRespond toaTroubleshootChat inTeamsIntroduceYourselfto a NewHireHit 2 Weeksof MetricsConsecutivelyReceive anExternalShout Out(Client orCarrier)Take on aDelegation#1No LearningPast Due (attime ofbingo)TLChallenge:This space isup to yourTL #1TLChallenge:This space isup to yourTL #2Grade aCalabrioCallRespond toaTroubleshootchat inTeams #1TLChallenge:This space isup to yourTL #3HelpResolve anEscalationwithin theTeamPost or Respondto an IceBreakerQuestion in theWater CoolerChatParticipate inanEngagementCommitteeActivityHit 1Week ofMetricsReceiveanInternalShout OutEmailCount <10(at time ofbingo)Host aShadowTake on aDelegation#2HelpTroubleshoota Jira TicketwithProductionSubmita High-FiveClose 3 JiraTickets /Receive 3 QATicketApprovals in aweekLeadan 8amWatch aTeammatesEmailsRespond toaTroubleshootChat inTeamsIntroduceYourselfto a NewHireHit 2 Weeksof MetricsConsecutivelyReceive anExternalShout Out(Client orCarrier)Take on aDelegation#1No LearningPast Due (attime ofbingo)

B2C BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. TL Challenge: This space is up to your TL #1
  2. TL Challenge: This space is up to your TL #2
  3. Grade a Calabrio Call
  4. Respond to a Troubleshoot chat in Teams #1
  5. TL Challenge: This space is up to your TL #3
  6. Help Resolve an Escalation within the Team
  7. Post or Respond to an Ice Breaker Question in the Water Cooler Chat
  8. Participate in an Engagement Committee Activity
  9. Hit 1 Week of Metrics
  10. Receive an Internal Shout Out
  11. Email Count <10 (at time of bingo)
  12. Host a Shadow
  13. Take on a Delegation #2
  14. Help Troubleshoot a Jira Ticket with Production
  15. Submit a High-Five
  16. Close 3 Jira Tickets / Receive 3 QA Ticket Approvals in a week
  17. Lead an 8am
  18. Watch a Teammates Emails
  19. Respond to a Troubleshoot Chat in Teams
  20. Introduce Yourself to a New Hire
  21. Hit 2 Weeks of Metrics Consecutively
  22. Receive an External Shout Out (Client or Carrier)
  23. Take on a Delegation #1
  24. No Learning Past Due (at time of bingo)