Grade aCalabrioCallParticipate inanEngagementCommitteeActivityLeadan 8amReceiveanInternalShout OutClose 3 JiraTickets /Receive 3 QATicketApprovals in aweekRespond toaTroubleshootChat inTeamsPost or Respondto an IceBreakerQuestion in theWater CoolerChatWatch aTeammatesEmailsHelpTroubleshoota Jira TicketwithProductionHit 1Week ofMetricsTake on aDelegation#2HelpResolve anEscalationwithin theTeamTLChallenge:This space isup to yourTL #1TLChallenge:This space isup to yourTL #2IntroduceYourselfto a NewHireTake on aDelegation#1Host aShadowSubmita High-FiveHit 2 Weeksof MetricsConsecutivelyEmailCount <10(at time ofbingo)Respond toaTroubleshootchat inTeams #1Receive anExternalShout Out(Client orCarrier)TLChallenge:This space isup to yourTL #3No LearningPast Due (attime ofbingo)Grade aCalabrioCallParticipate inanEngagementCommitteeActivityLeadan 8amReceiveanInternalShout OutClose 3 JiraTickets /Receive 3 QATicketApprovals in aweekRespond toaTroubleshootChat inTeamsPost or Respondto an IceBreakerQuestion in theWater CoolerChatWatch aTeammatesEmailsHelpTroubleshoota Jira TicketwithProductionHit 1Week ofMetricsTake on aDelegation#2HelpResolve anEscalationwithin theTeamTLChallenge:This space isup to yourTL #1TLChallenge:This space isup to yourTL #2IntroduceYourselfto a NewHireTake on aDelegation#1Host aShadowSubmita High-FiveHit 2 Weeksof MetricsConsecutivelyEmailCount <10(at time ofbingo)Respond toaTroubleshootchat inTeams #1Receive anExternalShout Out(Client orCarrier)TLChallenge:This space isup to yourTL #3No LearningPast Due (attime ofbingo)

B2C BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Grade a Calabrio Call
  2. Participate in an Engagement Committee Activity
  3. Lead an 8am
  4. Receive an Internal Shout Out
  5. Close 3 Jira Tickets / Receive 3 QA Ticket Approvals in a week
  6. Respond to a Troubleshoot Chat in Teams
  7. Post or Respond to an Ice Breaker Question in the Water Cooler Chat
  8. Watch a Teammates Emails
  9. Help Troubleshoot a Jira Ticket with Production
  10. Hit 1 Week of Metrics
  11. Take on a Delegation #2
  12. Help Resolve an Escalation within the Team
  13. TL Challenge: This space is up to your TL #1
  14. TL Challenge: This space is up to your TL #2
  15. Introduce Yourself to a New Hire
  16. Take on a Delegation #1
  17. Host a Shadow
  18. Submit a High-Five
  19. Hit 2 Weeks of Metrics Consecutively
  20. Email Count <10 (at time of bingo)
  21. Respond to a Troubleshoot chat in Teams #1
  22. Receive an External Shout Out (Client or Carrier)
  23. TL Challenge: This space is up to your TL #3
  24. No Learning Past Due (at time of bingo)