Receive anExternalShout Out(Client orCarrier)Take on aDelegation#2Post or Respondto an IceBreakerQuestion in theWater CoolerChatLeadan 8amReceiveanInternalShout OutTake on aDelegation#1TLChallenge:This space isup to yourTL #2Participate inanEngagementCommitteeActivityHost aShadowSubmita High-FiveWatch aTeammatesEmailsHit 2 Weeksof MetricsConsecutivelyEmailCount <10(at time ofbingo)TLChallenge:This space isup to yourTL #3Respond toaTroubleshootchat inTeams #1No LearningPast Due (attime ofbingo)IntroduceYourselfto a NewHireRespond toaTroubleshootChat inTeamsClose 3 JiraTickets /Receive 3 QATicketApprovals in aweekHelpTroubleshoota Jira TicketwithProductionHit 1Week ofMetricsHelpResolve anEscalationwithin theTeamTLChallenge:This space isup to yourTL #1Grade aCalabrioCallReceive anExternalShout Out(Client orCarrier)Take on aDelegation#2Post or Respondto an IceBreakerQuestion in theWater CoolerChatLeadan 8amReceiveanInternalShout OutTake on aDelegation#1TLChallenge:This space isup to yourTL #2Participate inanEngagementCommitteeActivityHost aShadowSubmita High-FiveWatch aTeammatesEmailsHit 2 Weeksof MetricsConsecutivelyEmailCount <10(at time ofbingo)TLChallenge:This space isup to yourTL #3Respond toaTroubleshootchat inTeams #1No LearningPast Due (attime ofbingo)IntroduceYourselfto a NewHireRespond toaTroubleshootChat inTeamsClose 3 JiraTickets /Receive 3 QATicketApprovals in aweekHelpTroubleshoota Jira TicketwithProductionHit 1Week ofMetricsHelpResolve anEscalationwithin theTeamTLChallenge:This space isup to yourTL #1Grade aCalabrioCall

B2C BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Receive an External Shout Out (Client or Carrier)
  2. Take on a Delegation #2
  3. Post or Respond to an Ice Breaker Question in the Water Cooler Chat
  4. Lead an 8am
  5. Receive an Internal Shout Out
  6. Take on a Delegation #1
  7. TL Challenge: This space is up to your TL #2
  8. Participate in an Engagement Committee Activity
  9. Host a Shadow
  10. Submit a High-Five
  11. Watch a Teammates Emails
  12. Hit 2 Weeks of Metrics Consecutively
  13. Email Count <10 (at time of bingo)
  14. TL Challenge: This space is up to your TL #3
  15. Respond to a Troubleshoot chat in Teams #1
  16. No Learning Past Due (at time of bingo)
  17. Introduce Yourself to a New Hire
  18. Respond to a Troubleshoot Chat in Teams
  19. Close 3 Jira Tickets / Receive 3 QA Ticket Approvals in a week
  20. Help Troubleshoot a Jira Ticket with Production
  21. Hit 1 Week of Metrics
  22. Help Resolve an Escalation within the Team
  23. TL Challenge: This space is up to your TL #1
  24. Grade a Calabrio Call