HelpTroubleshoota Jira TicketwithProductionParticipate inanEngagementCommitteeActivityHit 2 Weeksof MetricsConsecutivelyReceive anExternalShout Out(Client orCarrier)TLChallenge:This space isup to yourTL #2Leadan 8amTake on aDelegation#2Submita High-FiveWatch aTeammatesEmailsPost or Respondto an IceBreakerQuestion in theWater CoolerChatHit 1Week ofMetricsRespond toaTroubleshootChat inTeamsHelpResolve anEscalationwithin theTeamTake on aDelegation#1TLChallenge:This space isup to yourTL #3No LearningPast Due (attime ofbingo)TLChallenge:This space isup to yourTL #1EmailCount <10(at time ofbingo)Host aShadowRespond toaTroubleshootchat inTeams #1Close 3 JiraTickets /Receive 3 QATicketApprovals in aweekIntroduceYourselfto a NewHireGrade aCalabrioCallReceiveanInternalShout OutHelpTroubleshoota Jira TicketwithProductionParticipate inanEngagementCommitteeActivityHit 2 Weeksof MetricsConsecutivelyReceive anExternalShout Out(Client orCarrier)TLChallenge:This space isup to yourTL #2Leadan 8amTake on aDelegation#2Submita High-FiveWatch aTeammatesEmailsPost or Respondto an IceBreakerQuestion in theWater CoolerChatHit 1Week ofMetricsRespond toaTroubleshootChat inTeamsHelpResolve anEscalationwithin theTeamTake on aDelegation#1TLChallenge:This space isup to yourTL #3No LearningPast Due (attime ofbingo)TLChallenge:This space isup to yourTL #1EmailCount <10(at time ofbingo)Host aShadowRespond toaTroubleshootchat inTeams #1Close 3 JiraTickets /Receive 3 QATicketApprovals in aweekIntroduceYourselfto a NewHireGrade aCalabrioCallReceiveanInternalShout Out

B2C BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Help Troubleshoot a Jira Ticket with Production
  2. Participate in an Engagement Committee Activity
  3. Hit 2 Weeks of Metrics Consecutively
  4. Receive an External Shout Out (Client or Carrier)
  5. TL Challenge: This space is up to your TL #2
  6. Lead an 8am
  7. Take on a Delegation #2
  8. Submit a High-Five
  9. Watch a Teammates Emails
  10. Post or Respond to an Ice Breaker Question in the Water Cooler Chat
  11. Hit 1 Week of Metrics
  12. Respond to a Troubleshoot Chat in Teams
  13. Help Resolve an Escalation within the Team
  14. Take on a Delegation #1
  15. TL Challenge: This space is up to your TL #3
  16. No Learning Past Due (at time of bingo)
  17. TL Challenge: This space is up to your TL #1
  18. Email Count <10 (at time of bingo)
  19. Host a Shadow
  20. Respond to a Troubleshoot chat in Teams #1
  21. Close 3 Jira Tickets / Receive 3 QA Ticket Approvals in a week
  22. Introduce Yourself to a New Hire
  23. Grade a Calabrio Call
  24. Receive an Internal Shout Out