Hit 1Week ofMetricsLeadan 8amTLChallenge:This space isup to yourTL #1No LearningPast Due (attime ofbingo)TLChallenge:This space isup to yourTL #3Participate inanEngagementCommitteeActivityHost aShadowRespond toaTroubleshootChat inTeamsReceiveanInternalShout OutHelpResolve anEscalationwithin theTeamPost or Respondto an IceBreakerQuestion in theWater CoolerChatTLChallenge:This space isup to yourTL #2Hit 2 Weeksof MetricsConsecutivelyEmailCount <10(at time ofbingo)HelpTroubleshoota Jira TicketwithProductionWatch aTeammatesEmailsClose 3 JiraTickets /Receive 3 QATicketApprovals in aweekIntroduceYourselfto a NewHireTake on aDelegation#2Respond toaTroubleshootchat inTeams #1Grade aCalabrioCallSubmita High-FiveTake on aDelegation#1Receive anExternalShout Out(Client orCarrier)Hit 1Week ofMetricsLeadan 8amTLChallenge:This space isup to yourTL #1No LearningPast Due (attime ofbingo)TLChallenge:This space isup to yourTL #3Participate inanEngagementCommitteeActivityHost aShadowRespond toaTroubleshootChat inTeamsReceiveanInternalShout OutHelpResolve anEscalationwithin theTeamPost or Respondto an IceBreakerQuestion in theWater CoolerChatTLChallenge:This space isup to yourTL #2Hit 2 Weeksof MetricsConsecutivelyEmailCount <10(at time ofbingo)HelpTroubleshoota Jira TicketwithProductionWatch aTeammatesEmailsClose 3 JiraTickets /Receive 3 QATicketApprovals in aweekIntroduceYourselfto a NewHireTake on aDelegation#2Respond toaTroubleshootchat inTeams #1Grade aCalabrioCallSubmita High-FiveTake on aDelegation#1Receive anExternalShout Out(Client orCarrier)

B2C BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Hit 1 Week of Metrics
  2. Lead an 8am
  3. TL Challenge: This space is up to your TL #1
  4. No Learning Past Due (at time of bingo)
  5. TL Challenge: This space is up to your TL #3
  6. Participate in an Engagement Committee Activity
  7. Host a Shadow
  8. Respond to a Troubleshoot Chat in Teams
  9. Receive an Internal Shout Out
  10. Help Resolve an Escalation within the Team
  11. Post or Respond to an Ice Breaker Question in the Water Cooler Chat
  12. TL Challenge: This space is up to your TL #2
  13. Hit 2 Weeks of Metrics Consecutively
  14. Email Count <10 (at time of bingo)
  15. Help Troubleshoot a Jira Ticket with Production
  16. Watch a Teammates Emails
  17. Close 3 Jira Tickets / Receive 3 QA Ticket Approvals in a week
  18. Introduce Yourself to a New Hire
  19. Take on a Delegation #2
  20. Respond to a Troubleshoot chat in Teams #1
  21. Grade a Calabrio Call
  22. Submit a High-Five
  23. Take on a Delegation #1
  24. Receive an External Shout Out (Client or Carrier)