Clientdoesn'tanswer theirphoneClient knockingon/trying toopen doorbefore openingClientcomplainsabout thepriceAnotherclinic issending yousomethingNew patient,late toappointment,no recordsSomeonehangs upon you onthe phoneExtra petbrought forappointmentUh oh,someoneis being aKarenCatloose, nocarrierYou areasked,"Have y'allbeen busy?"Someonecalls forsame dayappointmentAnimallooseoutsideYou gotthe TMIclientClientupsetabout waittimeClientcomes into buyfoodEmergencywork-inisn't anemergencyClientrequestscurbsideserviceClientparks inemployeeparking lot.A pet leavesa surprise onthe floor thatyou have toclean upStaffmemberhas mentalbreakdownSomeonecurses atyou on thephone or inpersonPhonesnotworking.CORNERSTONEDOWN.The "justneeds to talkto doctor for5 min" clientClientdoesn'tanswer theirphoneClient knockingon/trying toopen doorbefore openingClientcomplainsabout thepriceAnotherclinic issending yousomethingNew patient,late toappointment,no recordsSomeonehangs upon you onthe phoneExtra petbrought forappointmentUh oh,someoneis being aKarenCatloose, nocarrierYou areasked,"Have y'allbeen busy?"Someonecalls forsame dayappointmentAnimallooseoutsideYou gotthe TMIclientClientupsetabout waittimeClientcomes into buyfoodEmergencywork-inisn't anemergencyClientrequestscurbsideserviceClientparks inemployeeparking lot.A pet leavesa surprise onthe floor thatyou have toclean upStaffmemberhas mentalbreakdownSomeonecurses atyou on thephone or inpersonPhonesnotworking.CORNERSTONEDOWN.The "justneeds to talkto doctor for5 min" client

Veterinary Receptionist Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client doesn't answer their phone
  2. Client knocking on/trying to open door before opening
  3. Client complains about the price
  4. Another clinic is sending you something
  5. New patient, late to appointment, no records
  6. Someone hangs up on you on the phone
  7. Extra pet brought for appointment
  8. Uh oh, someone is being a Karen
  9. Cat loose, no carrier
  10. You are asked, "Have y'all been busy?"
  11. Someone calls for same day appointment
  12. Animal loose outside
  13. You got the TMI client
  14. Client upset about wait time
  15. Client comes in to buy food
  16. Emergency work-in isn't an emergency
  17. Client requests curbside service
  18. Client parks in employee parking lot.
  19. A pet leaves a surprise on the floor that you have to clean up
  20. Staff member has mental breakdown
  21. Someone curses at you on the phone or in person
  22. Phones not working.
  23. CORNERSTONE DOWN.
  24. The "just needs to talk to doctor for 5 min" client