Staffmemberhas mentalbreakdownThe "justneeds to talkto doctor for5 min" clientClientupsetabout waittimeClientparks inemployeeparking lot.Anotherclinic issending yousomethingYou areasked,"Have y'allbeen busy?"Clientdoesn'tanswer theirphoneEmergencywork-inisn't anemergencyPhonesnotworking.Extra petbrought forappointmentClient knockingon/trying toopen doorbefore openingSomeonecurses atyou on thephone or inpersonCORNERSTONEDOWN.AnimallooseoutsideYou gotthe TMIclientCatloose, nocarrierA pet leavesa surprise onthe floor thatyou have toclean upClientcomes into buyfoodUh oh,someoneis being aKarenSomeonehangs upon you onthe phoneSomeonecalls forsame dayappointmentClientcomplainsabout thepriceNew patient,late toappointment,no recordsClientrequestscurbsideserviceStaffmemberhas mentalbreakdownThe "justneeds to talkto doctor for5 min" clientClientupsetabout waittimeClientparks inemployeeparking lot.Anotherclinic issending yousomethingYou areasked,"Have y'allbeen busy?"Clientdoesn'tanswer theirphoneEmergencywork-inisn't anemergencyPhonesnotworking.Extra petbrought forappointmentClient knockingon/trying toopen doorbefore openingSomeonecurses atyou on thephone or inpersonCORNERSTONEDOWN.AnimallooseoutsideYou gotthe TMIclientCatloose, nocarrierA pet leavesa surprise onthe floor thatyou have toclean upClientcomes into buyfoodUh oh,someoneis being aKarenSomeonehangs upon you onthe phoneSomeonecalls forsame dayappointmentClientcomplainsabout thepriceNew patient,late toappointment,no recordsClientrequestscurbsideservice

Veterinary Receptionist Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Staff member has mental breakdown
  2. The "just needs to talk to doctor for 5 min" client
  3. Client upset about wait time
  4. Client parks in employee parking lot.
  5. Another clinic is sending you something
  6. You are asked, "Have y'all been busy?"
  7. Client doesn't answer their phone
  8. Emergency work-in isn't an emergency
  9. Phones not working.
  10. Extra pet brought for appointment
  11. Client knocking on/trying to open door before opening
  12. Someone curses at you on the phone or in person
  13. CORNERSTONE DOWN.
  14. Animal loose outside
  15. You got the TMI client
  16. Cat loose, no carrier
  17. A pet leaves a surprise on the floor that you have to clean up
  18. Client comes in to buy food
  19. Uh oh, someone is being a Karen
  20. Someone hangs up on you on the phone
  21. Someone calls for same day appointment
  22. Client complains about the price
  23. New patient, late to appointment, no records
  24. Client requests curbside service