Emergencywork-inisn't anemergencyNew patient,late toappointment,no recordsClientupsetabout waittimeClientcomplainsabout thepriceAnotherclinic issending yousomethingYou areasked,"Have y'allbeen busy?"Phonesnotworking.Clientparks inemployeeparking lot.You gotthe TMIclientClient knockingon/trying toopen doorbefore openingClientcomes into buyfoodCatloose, nocarrierSomeonecalls forsame dayappointmentSomeonecurses atyou on thephone or inpersonAnimallooseoutsideStaffmemberhas mentalbreakdownA pet leavesa surprise onthe floor thatyou have toclean upUh oh,someoneis being aKarenSomeonehangs upon you onthe phoneExtra petbrought forappointmentClientdoesn'tanswer theirphoneCORNERSTONEDOWN.The "justneeds to talkto doctor for5 min" clientClientrequestscurbsideserviceEmergencywork-inisn't anemergencyNew patient,late toappointment,no recordsClientupsetabout waittimeClientcomplainsabout thepriceAnotherclinic issending yousomethingYou areasked,"Have y'allbeen busy?"Phonesnotworking.Clientparks inemployeeparking lot.You gotthe TMIclientClient knockingon/trying toopen doorbefore openingClientcomes into buyfoodCatloose, nocarrierSomeonecalls forsame dayappointmentSomeonecurses atyou on thephone or inpersonAnimallooseoutsideStaffmemberhas mentalbreakdownA pet leavesa surprise onthe floor thatyou have toclean upUh oh,someoneis being aKarenSomeonehangs upon you onthe phoneExtra petbrought forappointmentClientdoesn'tanswer theirphoneCORNERSTONEDOWN.The "justneeds to talkto doctor for5 min" clientClientrequestscurbsideservice

Veterinary Receptionist Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Emergency work-in isn't an emergency
  2. New patient, late to appointment, no records
  3. Client upset about wait time
  4. Client complains about the price
  5. Another clinic is sending you something
  6. You are asked, "Have y'all been busy?"
  7. Phones not working.
  8. Client parks in employee parking lot.
  9. You got the TMI client
  10. Client knocking on/trying to open door before opening
  11. Client comes in to buy food
  12. Cat loose, no carrier
  13. Someone calls for same day appointment
  14. Someone curses at you on the phone or in person
  15. Animal loose outside
  16. Staff member has mental breakdown
  17. A pet leaves a surprise on the floor that you have to clean up
  18. Uh oh, someone is being a Karen
  19. Someone hangs up on you on the phone
  20. Extra pet brought for appointment
  21. Client doesn't answer their phone
  22. CORNERSTONE DOWN.
  23. The "just needs to talk to doctor for 5 min" client
  24. Client requests curbside service