ClientrequestscurbsideserviceAnimallooseoutsideSomeonecurses atyou on thephone or inpersonStaffmemberhas mentalbreakdownSomeonehangs upon you onthe phoneClientupsetabout waittimeClientcomplainsabout thepriceClient knockingon/trying toopen doorbefore openingClientdoesn'tanswer theirphoneEmergencywork-inisn't anemergencyCORNERSTONEDOWN.Anotherclinic issending yousomethingUh oh,someoneis being aKarenCatloose, nocarrierExtra petbrought forappointmentSomeonecalls forsame dayappointmentClientparks inemployeeparking lot.Clientcomes into buyfoodYou areasked,"Have y'allbeen busy?"The "justneeds to talkto doctor for5 min" clientA pet leavesa surprise onthe floor thatyou have toclean upPhonesnotworking.New patient,late toappointment,no recordsYou gotthe TMIclientClientrequestscurbsideserviceAnimallooseoutsideSomeonecurses atyou on thephone or inpersonStaffmemberhas mentalbreakdownSomeonehangs upon you onthe phoneClientupsetabout waittimeClientcomplainsabout thepriceClient knockingon/trying toopen doorbefore openingClientdoesn'tanswer theirphoneEmergencywork-inisn't anemergencyCORNERSTONEDOWN.Anotherclinic issending yousomethingUh oh,someoneis being aKarenCatloose, nocarrierExtra petbrought forappointmentSomeonecalls forsame dayappointmentClientparks inemployeeparking lot.Clientcomes into buyfoodYou areasked,"Have y'allbeen busy?"The "justneeds to talkto doctor for5 min" clientA pet leavesa surprise onthe floor thatyou have toclean upPhonesnotworking.New patient,late toappointment,no recordsYou gotthe TMIclient

Veterinary Receptionist Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client requests curbside service
  2. Animal loose outside
  3. Someone curses at you on the phone or in person
  4. Staff member has mental breakdown
  5. Someone hangs up on you on the phone
  6. Client upset about wait time
  7. Client complains about the price
  8. Client knocking on/trying to open door before opening
  9. Client doesn't answer their phone
  10. Emergency work-in isn't an emergency
  11. CORNERSTONE DOWN.
  12. Another clinic is sending you something
  13. Uh oh, someone is being a Karen
  14. Cat loose, no carrier
  15. Extra pet brought for appointment
  16. Someone calls for same day appointment
  17. Client parks in employee parking lot.
  18. Client comes in to buy food
  19. You are asked, "Have y'all been busy?"
  20. The "just needs to talk to doctor for 5 min" client
  21. A pet leaves a surprise on the floor that you have to clean up
  22. Phones not working.
  23. New patient, late to appointment, no records
  24. You got the TMI client