(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Assistant calling on behalf of agent
Agent has to call back or puts you on hold
Agent asks about a plan they can't write
Agent wants to clarify decision engine prescriptions
Agent wants to submit a dispute for something indisputable
Agent wants to know reason for decline
"Why did you take out the payment?"
App withdrawn for 3rd Party Payor
Agent is especially nice and/or appreciative
You can't understand the agent
"I'm not sure if this is the right department"
"I'm a new agent"
Refer agent to their IMO
Agent asks if they need to do anything
Agent can't log in
"I have a quick question"
Agent doesn't understand FE ROP
You can hear yourself on a delay
Agent has technical issues we can't resolve
Agent asks for fax number
Checking status of policy submitted within 24 hours
Agent calls wrong company
Supervisor request
Agent needs UL quoting explained
Agent calling about unsuccessful bank draft
Agent says they sent something we can't find
Agent says client is nice, honest, etc.
Dog barking or baby crying in background
Terminated agent
Agent is way too loud or quiet
Juvenile App withdrawn for parent coverage
Agent wants you to do tech support
Agent can't find something that's in order supply
WFG agent is completely lost
Agent asks why review is taking so long
Agent swears
WFG agent doesn't add 5 in front
Agent asks you to hold on while they find something
Agent wants to stay on the line while something gets done
Symmetry agent first application not working
Agent starts with policy number or client name
Agent wants confidential information
Agent starts talking about a policy without giving client name or number
Agent says they got an email from us
Agent in restaurant or drive-thru
App currently in licensing
"Last question" or "One more thing"
"Client only has High Blood Pressure"
Agent says they're with a client
Agent is 75 or older
Agent in bathroom
Agent starts number with 000
Agent doesn't know their number
Agent is driving
Agent doesn't understand e-checks
"Can you run a quote for me?"
Agent wants an application or product tutorial
We're still waiting on APS
Risk assessment request
Call disconnects before you click answer
Agent realizes they need something right before call ends
Agent doesn't understand endorsement procedure
Agent doesn't understand Decision Engine
Agent wants to speak to underwriter
Agent mentions the weather
Agent needs help working signatures
"What's the difference between..."
Transfer to CX has 25+ calls waiting
Agent loudly coughs or sneezes
Transferred from CX for something CX handles
Client call
Your phone starts to disconnect / break up
Agent hangs up abruptly
NorthStar/SLS rep
Agent calling for their downline
Smoke detector in background
Phone interview is needed
Agent said they called earlier
"Can you email me the document?"
Agent messes up dates on app
Agent calling on a policy approved earlier today
Person calls wanting to buy insurance
Agent mentions getting coverage at another company
Withdraw app minutes after submitted
Agent doesn't know QAIRs don't need signatures
Talk to same agent twice in one day
"What was your name again?"
Agent doesn't understand why we requested something
Agent asks to be transferred first thing
Agent wants to add comments on app they just submitted
Agent checking on app that's closed as incomplete
Agent calls client
"Client has allergies/asthma and not COPD"
"I rely on commissions"
"Client is healthy"
Agent denies prescription belongs to client
Random unidentifiable noise in the background
Agent talks about how they've been in industry a long time
