(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"I rely on commissions"
Agent wants to clarify decision engine prescriptions
Agent needs UL quoting explained
Agent doesn't understand e-checks
Agent asks if they need to do anything
WFG agent doesn't add 5 in front
Agent calling on a policy approved earlier today
"Client only has High Blood Pressure"
Agent asks about a plan they can't write
Agent talks about how they've been in industry a long time
Checking status of policy submitted within 24 hours
"What was your name again?"
Your phone starts to disconnect / break up
Client call
Refer agent to their IMO
Juvenile App withdrawn for parent coverage
We're still waiting on APS
"Why did you take out the payment?"
Agent wants you to do tech support
Smoke detector in background
Agent says they got an email from us
"I have a quick question"
Agent asks you to hold on while they find something
Agent says they sent something we can't find
Agent doesn't understand FE ROP
Agent mentions getting coverage at another company
Agent has technical issues we can't resolve
Agent is 75 or older
"I'm a new agent"
Agent can't log in
Transfer to CX has 25+ calls waiting
Person calls wanting to buy insurance
Agent starts talking about a policy without giving client name or number
Agent wants to speak to underwriter
Agent wants confidential information
Agent calls client
Risk assessment request
Agent messes up dates on app
Agent doesn't know their number
"Can you run a quote for me?"
"Last question" or "One more thing"
Random unidentifiable noise in the background
Supervisor request
Agent hangs up abruptly
Talk to same agent twice in one day
You can't understand the agent
Agent is driving
"I'm not sure if this is the right department"
Agent starts with policy number or client name
Agent wants to know reason for decline
"Client is healthy"
NorthStar/SLS rep
Agent gives app number instead of policy
App withdrawn for 3rd Party Payor
Agent doesn't understand why we requested something
Agent wants to stay on the line while something gets done
Transferred from CX for something CX handles
Symmetry agent first application not working
Agent denies prescription belongs to client
You can hear yourself on a delay
Agent doesn't understand endorsement procedure
Agent wants to add comments on app they just submitted
Agent doesn't know QAIRs don't need signatures
Agent calling about unsuccessful bank draft
Agent realizes they need something right before call ends
Agent wants an application or product tutorial
Agent in restaurant or drive-thru
Assistant calling on behalf of agent
Agent is way too loud or quiet
"Client has allergies/asthma and not COPD"
Agent starts number with 000
WFG agent is completely lost
Agent checking on app that's closed as incomplete
Agent mentions the weather
Agent doesn't understand Decision Engine
Agent is especially nice and/or appreciative
Agent calls wrong company
Agent asks why review is taking so long
Agent needs help working signatures
Agent swears
"Can you email me the document?"
Agent asks for fax number
Agent has to call back or puts you on hold
Agent loudly coughs or sneezes
Phone interview is needed
Agent in bathroom
Agent says client is nice, honest, etc.
Dog barking or baby crying in background
App currently in licensing
"What's the difference between..."
Agent said they called earlier
Agent calling for their downline
Agent asks to be transferred first thing
Agent says they're with a client
Call disconnects before you click answer
Withdraw app minutes after submitted
Agent wants to submit a dispute for something indisputable
