(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
Transferred from CX for something CX handles
Agent is especially nice and/or appreciative
Agent wants to clarify decision engine prescriptions
Symmetry agent first application not working
Client call
Agent denies prescription belongs to client
Agent asks if they need to do anything
Random unidentifiable noise in the background
WFG agent is completely lost
"Last question" or "One more thing"
Agent is way too loud or quiet
Agent wants to speak to underwriter
Agent wants to submit a dispute for something indisputable
Agent asks for fax number
Agent doesn't understand endorsement procedure
Agent hangs up abruptly
"Can you run a quote for me?"
App withdrawn for 3rd Party Payor
Agent can't find something that's in order supply
NorthStar/SLS rep
Agent checking on app that's closed as incomplete
Agent calls client
We're still waiting on APS
Smoke detector in background
Agent says they're with a client
"What's the difference between..."
You can hear yourself on a delay
Agent asks about a plan they can't write
"I'm a new agent"
Agent has to call back or puts you on hold
Terminated agent
WFG agent doesn't add 5 in front
Talk to same agent twice in one day
Agent says client is nice, honest, etc.
Agent swears
Agent is driving
Agent calling on a policy approved earlier today
Agent needs UL quoting explained
Your phone starts to disconnect / break up
"Client has allergies/asthma and not COPD"
Agent mentions the weather
Agent asks why review is taking so long
Agent calls wrong company
Agent says they got an email from us
Agent wants to stay on the line while something gets done
Agent wants confidential information
Transfer to CX has 25+ calls waiting
Agent messes up dates on app
Agent wants you to do tech support
App currently in licensing
"I'm not sure if this is the right department"
Agent is 75 or older
Agent realizes they need something right before call ends
Agent says they sent something we can't find
Phone interview is needed
Call disconnects before you click answer
Supervisor request
Agent asks you to hold on while they find something
Agent starts number with 000
"Can you email me the document?"
Agent wants to add comments on app they just submitted
Refer agent to their IMO
Agent calling about unsuccessful bank draft
Agent talks about how they've been in industry a long time
"Client only has High Blood Pressure"
Agent starts with policy number or client name
"What was your name again?"
Agent doesn't understand FE ROP
Agent in bathroom
Agent doesn't know QAIRs don't need signatures
"Client is healthy"
Agent wants an application or product tutorial
Agent doesn't know their number
Agent loudly coughs or sneezes
Agent has technical issues we can't resolve
Juvenile App withdrawn for parent coverage
Agent doesn't understand why we requested something
Agent in restaurant or drive-thru
Agent said they called earlier
Agent starts talking about a policy without giving client name or number
Checking status of policy submitted within 24 hours
"I have a quick question"
Dog barking or baby crying in background
Assistant calling on behalf of agent
Agent can't log in
Agent doesn't understand Decision Engine
Withdraw app minutes after submitted
Risk assessment request
Agent calling for their downline
"Why did you take out the payment?"
"I rely on commissions"
You can't understand the agent
Person calls wanting to buy insurance
Agent gives app number instead of policy
Agent mentions getting coverage at another company
