(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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WFG agent doesn't add 5 in front
Agent mentions the weather
Agent realizes they need something right before call ends
Agent needs help working signatures
"Why did you take out the payment?"
Call disconnects before you click answer
Agent doesn't understand Decision Engine
Agent said they called earlier
Agent wants to speak to underwriter
Agent is way too loud or quiet
We're still waiting on APS
Agent starts with policy number or client name
Agent calling about unsuccessful bank draft
Agent calling on a policy approved earlier today
App currently in licensing
Supervisor request
Agent can't find something that's in order supply
Agent is driving
Agent wants to know reason for decline
Agent hangs up abruptly
Agent says client is nice, honest, etc.
Agent doesn't know QAIRs don't need signatures
"I'm a new agent"
Client call
Agent asks if they need to do anything
Agent wants to submit a dispute for something indisputable
WFG agent is completely lost
Agent has technical issues we can't resolve
"Client is healthy"
Agent talks about how they've been in industry a long time
"Client has allergies/asthma and not COPD"
Agent denies prescription belongs to client
Terminated agent
Agent gives app number instead of policy
Agent wants an application or product tutorial
Risk assessment request
Agent says they're with a client
Agent calls wrong company
"What's the difference between..."
Agent starts talking about a policy without giving client name or number
Dog barking or baby crying in background
Agent asks why review is taking so long
Refer agent to their IMO
Agent calling for their downline
Agent wants you to do tech support
Agent asks for fax number
Agent is 75 or older
Agent asks about a plan they can't write
Person calls wanting to buy insurance
Assistant calling on behalf of agent
You can hear yourself on a delay
Smoke detector in background
Transferred from CX for something CX handles
Agent doesn't understand FE ROP
Agent asks you to hold on while they find something
"Can you email me the document?"
App withdrawn for 3rd Party Payor
Agent wants to add comments on app they just submitted
Agent checking on app that's closed as incomplete
Random unidentifiable noise in the background
Agent messes up dates on app
"What was your name again?"
Symmetry agent first application not working
Agent can't log in
Agent says they got an email from us
Agent calls client
Checking status of policy submitted within 24 hours
Agent in bathroom
Agent starts number with 000
Agent asks to be transferred first thing
Agent mentions getting coverage at another company
Agent doesn't understand e-checks
Agent needs UL quoting explained
NorthStar/SLS rep
Agent swears
"Last question" or "One more thing"
You can't understand the agent
"Client only has High Blood Pressure"
Agent wants to clarify decision engine prescriptions
"I have a quick question"
Agent wants to stay on the line while something gets done
Agent doesn't understand endorsement procedure
Agent wants confidential information
Phone interview is needed
Agent doesn't understand why we requested something
