(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Agent doesn't know QAIRs don't need signatures
Agent doesn't understand why we requested something
"What was your name again?"
Assistant calling on behalf of agent
"Client has allergies/asthma and not COPD"
"I'm not sure if this is the right department"
App currently in licensing
"Last question" or "One more thing"
Phone interview is needed
Your phone starts to disconnect / break up
Refer agent to their IMO
"Client only has High Blood Pressure"
Supervisor request
"Can you run a quote for me?"
Agent calling about unsuccessful bank draft
Agent calls client
Agent asks you to hold on while they find something
Agent hangs up abruptly
Agent denies prescription belongs to client
Agent realizes they need something right before call ends
Agent said they called earlier
Random unidentifiable noise in the background
Agent checking on app that's closed as incomplete
Agent says they sent something we can't find
Agent has to call back or puts you on hold
Agent mentions getting coverage at another company
Agent in restaurant or drive-thru
Agent starts talking about a policy without giving client name or number
Agent wants to add comments on app they just submitted
Smoke detector in background
WFG agent doesn't add 5 in front
Agent mentions the weather
Agent loudly coughs or sneezes
Agent is way too loud or quiet
Terminated agent
Call disconnects before you click answer
"I rely on commissions"
Agent is 75 or older
Agent asks why review is taking so long
Agent asks for fax number
Agent gives app number instead of policy
Agent calls wrong company
Agent needs help working signatures
Agent is driving
Agent says they're with a client
Agent doesn't understand Decision Engine
Agent doesn't understand endorsement procedure
Agent wants to clarify decision engine prescriptions
Agent wants to speak to underwriter
Talk to same agent twice in one day
Agent talks about how they've been in industry a long time
Symmetry agent first application not working
"What's the difference between..."
Agent starts with policy number or client name
Agent says client is nice, honest, etc.
Checking status of policy submitted within 24 hours
Agent can't find something that's in order supply
Agent wants to submit a dispute for something indisputable
Agent can't log in
Agent doesn't understand e-checks
Agent doesn't understand FE ROP
You can't understand the agent
Agent swears
Agent calling on a policy approved earlier today
Agent calling for their downline
Agent asks about a plan they can't write
"Can you email me the document?"
NorthStar/SLS rep
"Client is healthy"
Agent is especially nice and/or appreciative
Agent wants you to do tech support
"I'm a new agent"
Agent messes up dates on app
Risk assessment request
Agent wants an application or product tutorial
You can hear yourself on a delay
Agent asks if they need to do anything
Agent starts number with 000
Withdraw app minutes after submitted
App withdrawn for 3rd Party Payor
Person calls wanting to buy insurance
"Why did you take out the payment?"
Agent wants to stay on the line while something gets done
