(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Random unidentifiable noise in the background
Your phone starts to disconnect / break up
Agent in bathroom
Agent wants to stay on the line while something gets done
Assistant calling on behalf of agent
"I have a quick question"
"I rely on commissions"
Agent wants to submit a dispute for something indisputable
Dog barking or baby crying in background
Transfer to CX has 25+ calls waiting
Agent wants you to do tech support
Agent doesn't know QAIRs don't need signatures
Agent doesn't understand Decision Engine
WFG agent is completely lost
Agent mentions getting coverage at another company
Agent denies prescription belongs to client
Agent mentions the weather
App currently in licensing
Agent in restaurant or drive-thru
Agent is driving
Phone interview is needed
Agent says they're with a client
Agent messes up dates on app
Checking status of policy submitted within 24 hours
Agent wants to clarify decision engine prescriptions
Agent calling on a policy approved earlier today
"Client is healthy"
Agent doesn't understand why we requested something
"I'm not sure if this is the right department"
Risk assessment request
Agent can't find something that's in order supply
Agent calling for their downline
Agent doesn't understand e-checks
Agent asks you to hold on while they find something
"What was your name again?"
Transferred from CX for something CX handles
Agent asks for fax number
"I'm a new agent"
Agent loudly coughs or sneezes
Agent needs UL quoting explained
You can't understand the agent
"What's the difference between..."
Agent says they sent something we can't find
Agent doesn't understand FE ROP
Withdraw app minutes after submitted
Call disconnects before you click answer
Agent checking on app that's closed as incomplete
Agent says they got an email from us
Agent can't log in
Agent asks if they need to do anything
Agent hangs up abruptly
Client call
Agent is way too loud or quiet
Terminated agent
Agent says client is nice, honest, etc.
You can hear yourself on a delay
Agent is especially nice and/or appreciative
Symmetry agent first application not working
Agent starts number with 000
Agent wants to add comments on app they just submitted
Smoke detector in background
Agent is 75 or older
We're still waiting on APS
Agent asks to be transferred first thing
Agent wants to know reason for decline
Agent wants to speak to underwriter
Supervisor request
Agent has to call back or puts you on hold
WFG agent doesn't add 5 in front
Refer agent to their IMO
Agent talks about how they've been in industry a long time
"Last question" or "One more thing"
Agent calling about unsuccessful bank draft
"Why did you take out the payment?"
"Can you run a quote for me?"
Talk to same agent twice in one day
"Client only has High Blood Pressure"
Agent wants confidential information
"Client has allergies/asthma and not COPD"
Agent gives app number instead of policy
Agent needs help working signatures
Agent starts with policy number or client name
Agent asks about a plan they can't write
Agent has technical issues we can't resolve
NorthStar/SLS rep
Agent asks why review is taking so long
Agent starts talking about a policy without giving client name or number
Agent swears
Agent doesn't understand endorsement procedure
Agent calls wrong company
Juvenile App withdrawn for parent coverage
Agent wants an application or product tutorial
App withdrawn for 3rd Party Payor
Agent doesn't know their number
Agent calls client
Person calls wanting to buy insurance
"Can you email me the document?"
Agent realizes they need something right before call ends
