(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Agent asks for fax number
"I have a quick question"
Agent loudly coughs or sneezes
Agent gives app number instead of policy
Symmetry agent first application not working
Agent mentions getting coverage at another company
"I rely on commissions"
Agent starts with policy number or client name
Risk assessment request
Agent starts number with 000
Agent talks about how they've been in industry a long time
Agent doesn't know QAIRs don't need signatures
Agent wants to speak to underwriter
Agent denies prescription belongs to client
"Can you email me the document?"
Person calls wanting to buy insurance
"Client has allergies/asthma and not COPD"
Agent asks about a plan they can't write
Supervisor request
Agent needs help working signatures
Agent can't find something that's in order supply
Agent starts talking about a policy without giving client name or number
Agent is driving
"What was your name again?"
Agent is especially nice and/or appreciative
Agent calling on a policy approved earlier today
Talk to same agent twice in one day
App withdrawn for 3rd Party Payor
Agent doesn't know their number
"What's the difference between..."
Agent doesn't understand Decision Engine
Agent is way too loud or quiet
Agent in bathroom
Withdraw app minutes after submitted
Agent in restaurant or drive-thru
"Can you run a quote for me?"
Agent asks if they need to do anything
Agent says they got an email from us
Agent says client is nice, honest, etc.
Agent can't log in
Agent doesn't understand e-checks
Agent realizes they need something right before call ends
Agent wants to add comments on app they just submitted
"Last question" or "One more thing"
Agent doesn't understand why we requested something
Agent wants you to do tech support
Call disconnects before you click answer
Agent wants to know reason for decline
Agent says they sent something we can't find
Phone interview is needed
Agent swears
"Why did you take out the payment?"
Agent wants to stay on the line while something gets done
Terminated agent
Agent asks why review is taking so long
Agent calling about unsuccessful bank draft
Your phone starts to disconnect / break up
Agent doesn't understand endorsement procedure
Agent has to call back or puts you on hold
Refer agent to their IMO
Agent doesn't understand FE ROP
Agent needs UL quoting explained
Agent messes up dates on app
Agent mentions the weather
We're still waiting on APS
Client call
Smoke detector in background
Assistant calling on behalf of agent
Juvenile App withdrawn for parent coverage
Agent wants confidential information
You can hear yourself on a delay
"I'm a new agent"
App currently in licensing
NorthStar/SLS rep
Checking status of policy submitted within 24 hours
Agent hangs up abruptly
"Client only has High Blood Pressure"
Agent is 75 or older
Transfer to CX has 25+ calls waiting
Agent calling for their downline
Random unidentifiable noise in the background
Agent said they called earlier
Agent wants to clarify decision engine prescriptions
WFG agent is completely lost
Agent has technical issues we can't resolve
Agent wants an application or product tutorial
WFG agent doesn't add 5 in front
Agent wants to submit a dispute for something indisputable
"Client is healthy"
Agent checking on app that's closed as incomplete
Agent asks you to hold on while they find something
