(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Agent mentions getting coverage at another company
Agent can't find something that's in order supply
Agent calling on a policy approved earlier today
Agent starts talking about a policy without giving client name or number
"I rely on commissions"
Agent wants to speak to underwriter
Juvenile App withdrawn for parent coverage
Agent in restaurant or drive-thru
Agent starts with policy number or client name
Agent calls client
Agent needs help working signatures
Dog barking or baby crying in background
"Can you run a quote for me?"
Agent asks about a plan they can't write
Agent says they got an email from us
Agent gives app number instead of policy
Agent asks to be transferred first thing
Agent is 75 or older
Random unidentifiable noise in the background
Agent calling about unsuccessful bank draft
Agent loudly coughs or sneezes
Agent mentions the weather
WFG agent doesn't add 5 in front
Agent calls wrong company
Transfer to CX has 25+ calls waiting
Transferred from CX for something CX handles
Agent wants confidential information
You can hear yourself on a delay
Agent doesn't understand endorsement procedure
Client call
WFG agent is completely lost
Agent wants to clarify decision engine prescriptions
Agent wants to submit a dispute for something indisputable
We're still waiting on APS
Withdraw app minutes after submitted
Agent doesn't understand FE ROP
Agent asks why review is taking so long
NorthStar/SLS rep
Agent checking on app that's closed as incomplete
Agent is driving
Symmetry agent first application not working
Agent is way too loud or quiet
"Last question" or "One more thing"
Agent says client is nice, honest, etc.
"What's the difference between..."
Agent can't log in
Agent wants to stay on the line while something gets done
Agent wants an application or product tutorial
Agent realizes they need something right before call ends
Smoke detector in background
"What was your name again?"
Agent in bathroom
"I'm not sure if this is the right department"
"I'm a new agent"
You can't understand the agent
Agent wants to know reason for decline
Agent talks about how they've been in industry a long time
Assistant calling on behalf of agent
Agent wants you to do tech support
Agent is especially nice and/or appreciative
"Why did you take out the payment?"
Agent says they're with a client
Agent says they sent something we can't find
Agent asks if they need to do anything
Agent doesn't know their number
Agent doesn't know QAIRs don't need signatures
Agent calling for their downline
Agent denies prescription belongs to client
Talk to same agent twice in one day
Risk assessment request
"Client is healthy"
App currently in licensing
Agent doesn't understand Decision Engine
Agent needs UL quoting explained
Agent has to call back or puts you on hold
App withdrawn for 3rd Party Payor
Agent starts number with 000
Agent doesn't understand e-checks
Agent wants to add comments on app they just submitted
"Can you email me the document?"
Your phone starts to disconnect / break up
Phone interview is needed
Agent swears
Terminated agent
"I have a quick question"
Agent asks you to hold on while they find something
Agent has technical issues we can't resolve
Agent hangs up abruptly
"Client only has High Blood Pressure"
Call disconnects before you click answer
Agent doesn't understand why we requested something
Supervisor request
"Client has allergies/asthma and not COPD"
Agent messes up dates on app
Person calls wanting to buy insurance
Checking status of policy submitted within 24 hours
