(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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NorthStar/SLS rep
Agent is driving
Agent has to call back or puts you on hold
Your phone starts to disconnect / break up
Smoke detector in background
Agent wants to add comments on app they just submitted
Symmetry agent first application not working
App currently in licensing
Agent calling for their downline
Agent asks if they need to do anything
Risk assessment request
Agent needs UL quoting explained
Agent can't find something that's in order supply
Client call
"Can you run a quote for me?"
Agent mentions getting coverage at another company
Call disconnects before you click answer
Agent asks about a plan they can't write
Agent doesn't understand Decision Engine
Talk to same agent twice in one day
Agent wants to submit a dispute for something indisputable
WFG agent is completely lost
Agent asks to be transferred first thing
Agent said they called earlier
Agent wants you to do tech support
Agent wants an application or product tutorial
"What's the difference between..."
Agent messes up dates on app
Agent doesn't understand why we requested something
Agent doesn't know their number
Agent is especially nice and/or appreciative
Agent is way too loud or quiet
Agent can't log in
"Client is healthy"
Agent gives app number instead of policy
"I'm a new agent"
Agent loudly coughs or sneezes
"What was your name again?"
You can hear yourself on a delay
Agent wants to know reason for decline
WFG agent doesn't add 5 in front
Agent asks for fax number
Agent talks about how they've been in industry a long time
Withdraw app minutes after submitted
Terminated agent
Agent asks why review is taking so long
"Last question" or "One more thing"
Agent doesn't understand e-checks
Agent swears
"I'm not sure if this is the right department"
App withdrawn for 3rd Party Payor
Checking status of policy submitted within 24 hours
Agent starts number with 000
Agent doesn't know QAIRs don't need signatures
"I have a quick question"
Agent denies prescription belongs to client
Agent calling about unsuccessful bank draft
Refer agent to their IMO
Agent calls client
Agent is 75 or older
Agent doesn't understand FE ROP
Supervisor request
Agent starts talking about a policy without giving client name or number
Agent says they're with a client
"I rely on commissions"
Transferred from CX for something CX handles
"Can you email me the document?"
Agent wants confidential information
Agent wants to speak to underwriter
"Why did you take out the payment?"
Agent realizes they need something right before call ends
Agent starts with policy number or client name
Random unidentifiable noise in the background
Agent doesn't understand endorsement procedure
"Client only has High Blood Pressure"
Agent needs help working signatures
Assistant calling on behalf of agent
Agent has technical issues we can't resolve
"Client has allergies/asthma and not COPD"
Agent calls wrong company
Dog barking or baby crying in background
Phone interview is needed
Transfer to CX has 25+ calls waiting
Agent wants to stay on the line while something gets done
Juvenile App withdrawn for parent coverage
Agent says client is nice, honest, etc.
Agent says they sent something we can't find
You can't understand the agent
Agent in restaurant or drive-thru
Agent asks you to hold on while they find something
Agent hangs up abruptly
Agent mentions the weather
Agent in bathroom
Agent wants to clarify decision engine prescriptions
