(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
"Can you run a quote for me?"
Agent doesn't know QAIRs don't need signatures
Agent asks you to hold on while they find something
Agent can't find something that's in order supply
App withdrawn for 3rd Party Payor
Agent swears
We're still waiting on APS
Phone interview is needed
Juvenile App withdrawn for parent coverage
Agent doesn't understand endorsement procedure
NorthStar/SLS rep
Agent needs UL quoting explained
Agent starts talking about a policy without giving client name or number
Agent wants to speak to underwriter
"What was your name again?"
Supervisor request
Agent mentions the weather
Agent asks for fax number
Agent doesn't understand e-checks
Agent calls client
Talk to same agent twice in one day
Agent asks why review is taking so long
Transferred from CX for something CX handles
Agent is 75 or older
Call disconnects before you click answer
App currently in licensing
Agent calls wrong company
"Why did you take out the payment?"
Client call
Agent asks if they need to do anything
Agent wants to clarify decision engine prescriptions
Agent starts with policy number or client name
Agent wants to know reason for decline
Smoke detector in background
Agent wants confidential information
Agent says they're with a client
"Client has allergies/asthma and not COPD"
Dog barking or baby crying in background
Agent wants an application or product tutorial
Agent can't log in
Agent wants you to do tech support
You can't understand the agent
Agent is especially nice and/or appreciative
Agent hangs up abruptly
Transfer to CX has 25+ calls waiting
"Last question" or "One more thing"
"I'm not sure if this is the right department"
Agent says client is nice, honest, etc.
Agent wants to add comments on app they just submitted
Agent in bathroom
Assistant calling on behalf of agent
"Client is healthy"
"What's the difference between..."
Withdraw app minutes after submitted
Agent wants to stay on the line while something gets done
"I'm a new agent"
Agent asks to be transferred first thing
Agent doesn't understand FE ROP
Agent realizes they need something right before call ends
Agent doesn't know their number
Agent loudly coughs or sneezes
Agent gives app number instead of policy
"Can you email me the document?"
You can hear yourself on a delay
WFG agent is completely lost
Agent starts number with 000
Agent denies prescription belongs to client
Agent has to call back or puts you on hold
"I rely on commissions"
Agent said they called earlier
"I have a quick question"
Agent wants to submit a dispute for something indisputable
Refer agent to their IMO
Your phone starts to disconnect / break up
Agent says they sent something we can't find
WFG agent doesn't add 5 in front
Agent calling for their downline
Agent in restaurant or drive-thru
Agent is driving
Agent doesn't understand Decision Engine
Checking status of policy submitted within 24 hours
Agent says they got an email from us
Agent is way too loud or quiet
Agent asks about a plan they can't write
Agent calling about unsuccessful bank draft
Agent calling on a policy approved earlier today
Terminated agent
Agent needs help working signatures
Random unidentifiable noise in the background
Agent messes up dates on app
Agent mentions getting coverage at another company
Agent talks about how they've been in industry a long time
Agent checking on app that's closed as incomplete
Risk assessment request
Person calls wanting to buy insurance
"Client only has High Blood Pressure"
Agent doesn't understand why we requested something
