(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
Smoke detector in background
Agent loudly coughs or sneezes
Supervisor request
Transferred from CX for something CX handles
Agent says client is nice, honest, etc.
Agent doesn't know QAIRs don't need signatures
Agent needs help working signatures
"Client is healthy"
Agent calling on a policy approved earlier today
Refer agent to their IMO
Transfer to CX has 25+ calls waiting
Agent wants to know reason for decline
"Client has allergies/asthma and not COPD"
Phone interview is needed
Agent hangs up abruptly
Agent doesn't understand why we requested something
Agent is way too loud or quiet
Agent mentions getting coverage at another company
You can't understand the agent
WFG agent is completely lost
"What's the difference between..."
NorthStar/SLS rep
"I'm a new agent"
Agent asks to be transferred first thing
Agent talks about how they've been in industry a long time
Agent in bathroom
Agent messes up dates on app
Agent said they called earlier
"Last question" or "One more thing"
Checking status of policy submitted within 24 hours
Agent asks about a plan they can't write
Agent wants an application or product tutorial
Random unidentifiable noise in the background
Call disconnects before you click answer
You can hear yourself on a delay
Agent wants to submit a dispute for something indisputable
Agent can't log in
Agent needs UL quoting explained
Agent asks you to hold on while they find something
Agent is especially nice and/or appreciative
Agent doesn't understand endorsement procedure
Agent has technical issues we can't resolve
Agent denies prescription belongs to client
Agent checking on app that's closed as incomplete
Agent says they sent something we can't find
Agent is 75 or older
Agent wants to stay on the line while something gets done
App withdrawn for 3rd Party Payor
Agent doesn't understand e-checks
Symmetry agent first application not working
"What was your name again?"
"Client only has High Blood Pressure"
Withdraw app minutes after submitted
Risk assessment request
App currently in licensing
Assistant calling on behalf of agent
Agent calls client
Agent in restaurant or drive-thru
"Why did you take out the payment?"
Agent starts talking about a policy without giving client name or number
Agent is driving
Agent doesn't understand Decision Engine
Agent can't find something that's in order supply
Your phone starts to disconnect / break up
Agent swears
"I rely on commissions"
Agent doesn't understand FE ROP
Agent says they got an email from us
Agent has to call back or puts you on hold
Agent starts number with 000
Client call
Agent wants to speak to underwriter
Agent calling about unsuccessful bank draft
Agent mentions the weather
Agent asks if they need to do anything
Person calls wanting to buy insurance
WFG agent doesn't add 5 in front
Agent calls wrong company
Agent wants to clarify decision engine prescriptions
Juvenile App withdrawn for parent coverage
Agent gives app number instead of policy
Agent wants you to do tech support
Agent asks for fax number
Agent asks why review is taking so long
Agent doesn't know their number
Agent starts with policy number or client name
Agent wants confidential information
"I have a quick question"
"Can you run a quote for me?"
Terminated agent
Agent says they're with a client
We're still waiting on APS
Dog barking or baby crying in background
Agent calling for their downline
Agent wants to add comments on app they just submitted
Talk to same agent twice in one day
"Can you email me the document?"
"I'm not sure if this is the right department"
Agent realizes they need something right before call ends
