(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Dog barking or baby crying in background
"What was your name again?"
App currently in licensing
"Can you email me the document?"
Agent doesn't understand FE ROP
Talk to same agent twice in one day
App withdrawn for 3rd Party Payor
WFG agent doesn't add 5 in front
Risk assessment request
Agent says they got an email from us
Agent asks to be transferred first thing
Terminated agent
Agent wants to stay on the line while something gets done
Client call
Agent calls client
Agent realizes they need something right before call ends
"Client is healthy"
Agent wants you to do tech support
Agent doesn't understand Decision Engine
Agent asks if they need to do anything
We're still waiting on APS
Random unidentifiable noise in the background
Checking status of policy submitted within 24 hours
Agent is 75 or older
Agent starts with policy number or client name
Agent needs help working signatures
Agent denies prescription belongs to client
Agent asks about a plan they can't write
Agent wants an application or product tutorial
Agent is especially nice and/or appreciative
Agent can't log in
Agent has technical issues we can't resolve
Transferred from CX for something CX handles
Agent doesn't understand e-checks
Agent wants to clarify decision engine prescriptions
Agent calling on a policy approved earlier today
Juvenile App withdrawn for parent coverage
Agent asks for fax number
Phone interview is needed
"Client only has High Blood Pressure"
You can't understand the agent
Agent says they're with a client
Agent checking on app that's closed as incomplete
Refer agent to their IMO
Agent doesn't know QAIRs don't need signatures
Agent loudly coughs or sneezes
Withdraw app minutes after submitted
Agent has to call back or puts you on hold
Agent asks you to hold on while they find something
Agent calling for their downline
Your phone starts to disconnect / break up
"Client has allergies/asthma and not COPD"
Agent wants to speak to underwriter
Agent says client is nice, honest, etc.
Agent doesn't understand why we requested something
Agent wants to know reason for decline
Agent messes up dates on app
Agent said they called earlier
Smoke detector in background
Symmetry agent first application not working
Transfer to CX has 25+ calls waiting
Agent gives app number instead of policy
Agent calls wrong company
Call disconnects before you click answer
Agent wants to add comments on app they just submitted
Assistant calling on behalf of agent
Agent mentions the weather
Agent says they sent something we can't find
Agent wants to submit a dispute for something indisputable
Agent is driving
Agent needs UL quoting explained
"I'm not sure if this is the right department"
"I rely on commissions"
Agent can't find something that's in order supply
WFG agent is completely lost
Agent asks why review is taking so long
Supervisor request
Agent mentions getting coverage at another company
Agent doesn't understand endorsement procedure
Agent is way too loud or quiet
Agent starts talking about a policy without giving client name or number
Agent in restaurant or drive-thru
Agent swears
"Why did you take out the payment?"
Agent talks about how they've been in industry a long time
