NoshowClient is10minutes ormore lateDog sittingon waitingroom chairClientupsetabout waittimeEmergencywalk-in isn'tanemergencyOn thephone for10+ minuteswith clientComplaintabout thepriceClientpickedup medsAnimallooseoutsideClient ischecks in 1/2hour or morebeforeappointmentClientcomes into buyfoodNomoneyCatloose, nocarrierNew patient,late toappointment,no recordsPorcupineQuill dogAnotherclinic issending yousomethingYou areasked,"Have y'allbeen busy?"Someonehangs upon you onthe phoneThe "justneeds to talkto doctor for5 min" clientClientpays withcashCanceledappointmentA dog camebehind thedesk to bepetHad tocall fordepositExtra petbrought forappointmentReferralrecords werenot sent forappointmentSomeonecurses atyou on thephone/ inpersonSomeonecalls forsame dayappointmentClientdoesn'tanswer theirphoneAll lines litup and allCSRs onthe phoneSentclient toDoctor'svoicemailNoshowClient is10minutes ormore lateDog sittingon waitingroom chairClientupsetabout waittimeEmergencywalk-in isn'tanemergencyOn thephone for10+ minuteswith clientComplaintabout thepriceClientpickedup medsAnimallooseoutsideClient ischecks in 1/2hour or morebeforeappointmentClientcomes into buyfoodNomoneyCatloose, nocarrierNew patient,late toappointment,no recordsPorcupineQuill dogAnotherclinic issending yousomethingYou areasked,"Have y'allbeen busy?"Someonehangs upon you onthe phoneThe "justneeds to talkto doctor for5 min" clientClientpays withcashCanceledappointmentA dog camebehind thedesk to bepetHad tocall fordepositExtra petbrought forappointmentReferralrecords werenot sent forappointmentSomeonecurses atyou on thephone/ inpersonSomeonecalls forsame dayappointmentClientdoesn'tanswer theirphoneAll lines litup and allCSRs onthe phoneSentclient toDoctor'svoicemail

Friday Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No show
  2. Client is10 minutes or more late
  3. Dog sitting on waiting room chair
  4. Client upset about wait time
  5. Emergency walk-in isn't an emergency
  6. On the phone for 10+ minutes with client
  7. Complaint about the price
  8. Client picked up meds
  9. Animal loose outside
  10. Client is checks in 1/2 hour or more before appointment
  11. Client comes in to buy food
  12. No money
  13. Cat loose, no carrier
  14. New patient, late to appointment, no records
  15. Porcupine Quill dog
  16. Another clinic is sending you something
  17. You are asked, "Have y'all been busy?"
  18. Someone hangs up on you on the phone
  19. The "just needs to talk to doctor for 5 min" client
  20. Client pays with cash
  21. Canceled appointment
  22. A dog came behind the desk to be pet
  23. Had to call for deposit
  24. Extra pet brought for appointment
  25. Referral records were not sent for appointment
  26. Someone curses at you on the phone/ in person
  27. Someone calls for same day appointment
  28. Client doesn't answer their phone
  29. All lines lit up and all CSRs on the phone
  30. Sent client to Doctor's voicemail