(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Someone hangs up on you on the phone
Client upset about wait time
Emergency walk-in isn't an emergency
Cat loose, no carrier
Had to call for deposit
Porcupine Quill dog
Client picked up meds
Referral records were not sent for appointment
A dog came behind the desk to be pet
Canceled appointment
Extra pet brought for appointment
Client is checks in 1/2 hour or more before appointment
Animal loose outside
Client comes in to buy food
Client doesn't answer their phone
On the phone for 10+ minutes with client
New patient, late to appointment, no records
All lines lit up and all CSRs on the phone
Someone curses at you on the phone/ in person
The "just needs to talk to doctor for 5 min" client
