Had tocall fordepositCanceledappointmentA dog camebehind thedesk to bepetSomeonehangs upon you onthe phoneEmergencywalk-in isn'tanemergencyYou areasked,"Have y'allbeen busy?"Complaintabout thepriceNoshowCatloose, nocarrierClientupsetabout waittimeAll lines litup and allCSRs onthe phoneAnotherclinic issending yousomethingNomoneyClientpays withcashClientdoesn'tanswer theirphoneAnimallooseoutsideNew patient,late toappointment,no recordsExtra petbrought forappointmentPorcupineQuill dogReferralrecords werenot sent forappointmentDog sittingon waitingroom chairClientpickedup medsClientcomes into buyfoodSomeonecurses atyou on thephone/ inpersonSentclient toDoctor'svoicemailOn thephone for10+ minuteswith clientClient ischecks in 1/2hour or morebeforeappointmentSomeonecalls forsame dayappointmentThe "justneeds to talkto doctor for5 min" clientClient is10minutes ormore lateHad tocall fordepositCanceledappointmentA dog camebehind thedesk to bepetSomeonehangs upon you onthe phoneEmergencywalk-in isn'tanemergencyYou areasked,"Have y'allbeen busy?"Complaintabout thepriceNoshowCatloose, nocarrierClientupsetabout waittimeAll lines litup and allCSRs onthe phoneAnotherclinic issending yousomethingNomoneyClientpays withcashClientdoesn'tanswer theirphoneAnimallooseoutsideNew patient,late toappointment,no recordsExtra petbrought forappointmentPorcupineQuill dogReferralrecords werenot sent forappointmentDog sittingon waitingroom chairClientpickedup medsClientcomes into buyfoodSomeonecurses atyou on thephone/ inpersonSentclient toDoctor'svoicemailOn thephone for10+ minuteswith clientClient ischecks in 1/2hour or morebeforeappointmentSomeonecalls forsame dayappointmentThe "justneeds to talkto doctor for5 min" clientClient is10minutes ormore late

Friday Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had to call for deposit
  2. Canceled appointment
  3. A dog came behind the desk to be pet
  4. Someone hangs up on you on the phone
  5. Emergency walk-in isn't an emergency
  6. You are asked, "Have y'all been busy?"
  7. Complaint about the price
  8. No show
  9. Cat loose, no carrier
  10. Client upset about wait time
  11. All lines lit up and all CSRs on the phone
  12. Another clinic is sending you something
  13. No money
  14. Client pays with cash
  15. Client doesn't answer their phone
  16. Animal loose outside
  17. New patient, late to appointment, no records
  18. Extra pet brought for appointment
  19. Porcupine Quill dog
  20. Referral records were not sent for appointment
  21. Dog sitting on waiting room chair
  22. Client picked up meds
  23. Client comes in to buy food
  24. Someone curses at you on the phone/ in person
  25. Sent client to Doctor's voicemail
  26. On the phone for 10+ minutes with client
  27. Client is checks in 1/2 hour or more before appointment
  28. Someone calls for same day appointment
  29. The "just needs to talk to doctor for 5 min" client
  30. Client is10 minutes or more late