CanceledappointmentComplaintabout thepriceClientcomes into buyfoodClientupsetabout waittimeReferralrecords werenot sent forappointmentNoshowThe "justneeds to talkto doctor for5 min" clientA dog camebehind thedesk to bepetSentclient toDoctor'svoicemailHad tocall fordepositExtra petbrought forappointmentDog sittingon waitingroom chairNew patient,late toappointment,no recordsEmergencywalk-in isn'tanemergencyClientdoesn'tanswer theirphoneSomeonehangs upon you onthe phoneClient ischecks in 1/2hour or morebeforeappointmentYou areasked,"Have y'allbeen busy?"AnimallooseoutsideOn thephone for10+ minuteswith clientClientpickedup medsCatloose, nocarrierSomeonecalls forsame dayappointmentAll lines litup and allCSRs onthe phoneNomoneySomeonecurses atyou on thephone/ inpersonAnotherclinic issending yousomethingClientpays withcashPorcupineQuill dogClient is10minutes ormore lateCanceledappointmentComplaintabout thepriceClientcomes into buyfoodClientupsetabout waittimeReferralrecords werenot sent forappointmentNoshowThe "justneeds to talkto doctor for5 min" clientA dog camebehind thedesk to bepetSentclient toDoctor'svoicemailHad tocall fordepositExtra petbrought forappointmentDog sittingon waitingroom chairNew patient,late toappointment,no recordsEmergencywalk-in isn'tanemergencyClientdoesn'tanswer theirphoneSomeonehangs upon you onthe phoneClient ischecks in 1/2hour or morebeforeappointmentYou areasked,"Have y'allbeen busy?"AnimallooseoutsideOn thephone for10+ minuteswith clientClientpickedup medsCatloose, nocarrierSomeonecalls forsame dayappointmentAll lines litup and allCSRs onthe phoneNomoneySomeonecurses atyou on thephone/ inpersonAnotherclinic issending yousomethingClientpays withcashPorcupineQuill dogClient is10minutes ormore late

Friday Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Canceled appointment
  2. Complaint about the price
  3. Client comes in to buy food
  4. Client upset about wait time
  5. Referral records were not sent for appointment
  6. No show
  7. The "just needs to talk to doctor for 5 min" client
  8. A dog came behind the desk to be pet
  9. Sent client to Doctor's voicemail
  10. Had to call for deposit
  11. Extra pet brought for appointment
  12. Dog sitting on waiting room chair
  13. New patient, late to appointment, no records
  14. Emergency walk-in isn't an emergency
  15. Client doesn't answer their phone
  16. Someone hangs up on you on the phone
  17. Client is checks in 1/2 hour or more before appointment
  18. You are asked, "Have y'all been busy?"
  19. Animal loose outside
  20. On the phone for 10+ minutes with client
  21. Client picked up meds
  22. Cat loose, no carrier
  23. Someone calls for same day appointment
  24. All lines lit up and all CSRs on the phone
  25. No money
  26. Someone curses at you on the phone/ in person
  27. Another clinic is sending you something
  28. Client pays with cash
  29. Porcupine Quill dog
  30. Client is10 minutes or more late