The "justneeds to talkto doctor for5 min" clientReferralrecords werenot sent forappointmentClientupsetabout waittimeA dog camebehind thedesk to bepetNew patient,late toappointment,no recordsHad tocall fordepositClientdoesn'tanswer theirphoneAll lines litup and allCSRs onthe phoneNomoneyClientpickedup medsOn thephone for10+ minuteswith clientSentclient toDoctor'svoicemailAnimallooseoutsideClientcomes into buyfoodClient ischecks in 1/2hour or morebeforeappointmentComplaintabout thepriceSomeonecurses atyou on thephone/ inpersonPorcupineQuill dogClient is10minutes ormore lateClientpays withcashDog sittingon waitingroom chairCatloose, nocarrierSomeonecalls forsame dayappointmentSomeonehangs upon you onthe phoneYou areasked,"Have y'allbeen busy?"NoshowEmergencywalk-in isn'tanemergencyAnotherclinic issending yousomethingExtra petbrought forappointmentCanceledappointmentThe "justneeds to talkto doctor for5 min" clientReferralrecords werenot sent forappointmentClientupsetabout waittimeA dog camebehind thedesk to bepetNew patient,late toappointment,no recordsHad tocall fordepositClientdoesn'tanswer theirphoneAll lines litup and allCSRs onthe phoneNomoneyClientpickedup medsOn thephone for10+ minuteswith clientSentclient toDoctor'svoicemailAnimallooseoutsideClientcomes into buyfoodClient ischecks in 1/2hour or morebeforeappointmentComplaintabout thepriceSomeonecurses atyou on thephone/ inpersonPorcupineQuill dogClient is10minutes ormore lateClientpays withcashDog sittingon waitingroom chairCatloose, nocarrierSomeonecalls forsame dayappointmentSomeonehangs upon you onthe phoneYou areasked,"Have y'allbeen busy?"NoshowEmergencywalk-in isn'tanemergencyAnotherclinic issending yousomethingExtra petbrought forappointmentCanceledappointment

Friday Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. The "just needs to talk to doctor for 5 min" client
  2. Referral records were not sent for appointment
  3. Client upset about wait time
  4. A dog came behind the desk to be pet
  5. New patient, late to appointment, no records
  6. Had to call for deposit
  7. Client doesn't answer their phone
  8. All lines lit up and all CSRs on the phone
  9. No money
  10. Client picked up meds
  11. On the phone for 10+ minutes with client
  12. Sent client to Doctor's voicemail
  13. Animal loose outside
  14. Client comes in to buy food
  15. Client is checks in 1/2 hour or more before appointment
  16. Complaint about the price
  17. Someone curses at you on the phone/ in person
  18. Porcupine Quill dog
  19. Client is10 minutes or more late
  20. Client pays with cash
  21. Dog sitting on waiting room chair
  22. Cat loose, no carrier
  23. Someone calls for same day appointment
  24. Someone hangs up on you on the phone
  25. You are asked, "Have y'all been busy?"
  26. No show
  27. Emergency walk-in isn't an emergency
  28. Another clinic is sending you something
  29. Extra pet brought for appointment
  30. Canceled appointment