On thephone for10+ minuteswith clientSomeonecalls forsame dayappointmentA dog camebehind thedesk to bepetExtra petbrought forappointmentPorcupineQuill dogSomeonecurses atyou on thephone/ inpersonThe "justneeds to talkto doctor for5 min" clientClientupsetabout waittimeNew patient,late toappointment,no recordsAll lines litup and allCSRs onthe phoneDog sittingon waitingroom chairYou areasked,"Have y'allbeen busy?"Someonehangs upon you onthe phoneSentclient toDoctor'svoicemailNoshowAnotherclinic issending yousomethingClient is10minutes ormore lateComplaintabout thepriceCatloose, nocarrierClientcomes into buyfoodAnimallooseoutsideClientdoesn'tanswer theirphoneClientpickedup medsCanceledappointmentClient ischecks in 1/2hour or morebeforeappointmentNomoneyClientpays withcashReferralrecords werenot sent forappointmentHad tocall fordepositEmergencywalk-in isn'tanemergencyOn thephone for10+ minuteswith clientSomeonecalls forsame dayappointmentA dog camebehind thedesk to bepetExtra petbrought forappointmentPorcupineQuill dogSomeonecurses atyou on thephone/ inpersonThe "justneeds to talkto doctor for5 min" clientClientupsetabout waittimeNew patient,late toappointment,no recordsAll lines litup and allCSRs onthe phoneDog sittingon waitingroom chairYou areasked,"Have y'allbeen busy?"Someonehangs upon you onthe phoneSentclient toDoctor'svoicemailNoshowAnotherclinic issending yousomethingClient is10minutes ormore lateComplaintabout thepriceCatloose, nocarrierClientcomes into buyfoodAnimallooseoutsideClientdoesn'tanswer theirphoneClientpickedup medsCanceledappointmentClient ischecks in 1/2hour or morebeforeappointmentNomoneyClientpays withcashReferralrecords werenot sent forappointmentHad tocall fordepositEmergencywalk-in isn'tanemergency

Friday Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. On the phone for 10+ minutes with client
  2. Someone calls for same day appointment
  3. A dog came behind the desk to be pet
  4. Extra pet brought for appointment
  5. Porcupine Quill dog
  6. Someone curses at you on the phone/ in person
  7. The "just needs to talk to doctor for 5 min" client
  8. Client upset about wait time
  9. New patient, late to appointment, no records
  10. All lines lit up and all CSRs on the phone
  11. Dog sitting on waiting room chair
  12. You are asked, "Have y'all been busy?"
  13. Someone hangs up on you on the phone
  14. Sent client to Doctor's voicemail
  15. No show
  16. Another clinic is sending you something
  17. Client is10 minutes or more late
  18. Complaint about the price
  19. Cat loose, no carrier
  20. Client comes in to buy food
  21. Animal loose outside
  22. Client doesn't answer their phone
  23. Client picked up meds
  24. Canceled appointment
  25. Client is checks in 1/2 hour or more before appointment
  26. No money
  27. Client pays with cash
  28. Referral records were not sent for appointment
  29. Had to call for deposit
  30. Emergency walk-in isn't an emergency