On thephone for10+ minuteswith clientClientpickedup medsDog sittingon waitingroom chairCatloose, nocarrierAll lines litup and allCSRs onthe phoneYou areasked,"Have y'allbeen busy?"Extra petbrought forappointmentAnimallooseoutsidePorcupineQuill dogClientcomes into buyfoodNew patient,late toappointment,no recordsSomeonehangs upon you onthe phoneSentclient toDoctor'svoicemailClientpays withcashCanceledappointmentClient is10minutes ormore lateClient ischecks in 1/2hour or morebeforeappointmentEmergencywalk-in isn'tanemergencySomeonecalls forsame dayappointmentSomeonecurses atyou on thephone/ inpersonA dog camebehind thedesk to bepetReferralrecords werenot sent forappointmentClientdoesn'tanswer theirphoneNomoneyThe "justneeds to talkto doctor for5 min" clientClientupsetabout waittimeComplaintabout thepriceNoshowAnotherclinic issending yousomethingHad tocall fordepositOn thephone for10+ minuteswith clientClientpickedup medsDog sittingon waitingroom chairCatloose, nocarrierAll lines litup and allCSRs onthe phoneYou areasked,"Have y'allbeen busy?"Extra petbrought forappointmentAnimallooseoutsidePorcupineQuill dogClientcomes into buyfoodNew patient,late toappointment,no recordsSomeonehangs upon you onthe phoneSentclient toDoctor'svoicemailClientpays withcashCanceledappointmentClient is10minutes ormore lateClient ischecks in 1/2hour or morebeforeappointmentEmergencywalk-in isn'tanemergencySomeonecalls forsame dayappointmentSomeonecurses atyou on thephone/ inpersonA dog camebehind thedesk to bepetReferralrecords werenot sent forappointmentClientdoesn'tanswer theirphoneNomoneyThe "justneeds to talkto doctor for5 min" clientClientupsetabout waittimeComplaintabout thepriceNoshowAnotherclinic issending yousomethingHad tocall fordeposit

Friday Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. On the phone for 10+ minutes with client
  2. Client picked up meds
  3. Dog sitting on waiting room chair
  4. Cat loose, no carrier
  5. All lines lit up and all CSRs on the phone
  6. You are asked, "Have y'all been busy?"
  7. Extra pet brought for appointment
  8. Animal loose outside
  9. Porcupine Quill dog
  10. Client comes in to buy food
  11. New patient, late to appointment, no records
  12. Someone hangs up on you on the phone
  13. Sent client to Doctor's voicemail
  14. Client pays with cash
  15. Canceled appointment
  16. Client is10 minutes or more late
  17. Client is checks in 1/2 hour or more before appointment
  18. Emergency walk-in isn't an emergency
  19. Someone calls for same day appointment
  20. Someone curses at you on the phone/ in person
  21. A dog came behind the desk to be pet
  22. Referral records were not sent for appointment
  23. Client doesn't answer their phone
  24. No money
  25. The "just needs to talk to doctor for 5 min" client
  26. Client upset about wait time
  27. Complaint about the price
  28. No show
  29. Another clinic is sending you something
  30. Had to call for deposit