On the phone for 10+ minutes with client No money The "just needs to talk to doctor for 5 min" client Someone curses at you on the phone/ in person A dog came behind the desk to be pet Client is checks in 1/2 hour or more before appointment Someone hangs up on you on the phone Porcupine Quill dog You are asked, "Have y'all been busy?" No show Client pays with cash Canceled appointment Another clinic is sending you something Client is10 minutes or more late Complaint about the price Client upset about wait time Referral records were not sent for appointment Dog sitting on waiting room chair New patient, late to appointment, no records All lines lit up and all CSRs on the phone Emergency walk-in isn't an emergency Extra pet brought for appointment Someone calls for same day appointment Client doesn't answer their phone Animal loose outside Had to call for deposit Client comes in to buy food Cat loose, no carrier Sent client to Doctor's voicemail Client picked up meds On the phone for 10+ minutes with client No money The "just needs to talk to doctor for 5 min" client Someone curses at you on the phone/ in person A dog came behind the desk to be pet Client is checks in 1/2 hour or more before appointment Someone hangs up on you on the phone Porcupine Quill dog You are asked, "Have y'all been busy?" No show Client pays with cash Canceled appointment Another clinic is sending you something Client is10 minutes or more late Complaint about the price Client upset about wait time Referral records were not sent for appointment Dog sitting on waiting room chair New patient, late to appointment, no records All lines lit up and all CSRs on the phone Emergency walk-in isn't an emergency Extra pet brought for appointment Someone calls for same day appointment Client doesn't answer their phone Animal loose outside Had to call for deposit Client comes in to buy food Cat loose, no carrier Sent client to Doctor's voicemail Client picked up meds
(Print)
On the phone for 10+ minutes with client
No money
The "just needs to talk to doctor for 5 min" client
Someone curses at you on the phone/ in person
A dog came behind the desk to be pet
Client is checks in 1/2 hour or more before appointment
Someone hangs up on you on the phone
Porcupine Quill dog
You are asked, "Have y'all been busy?"
No show
Client pays with cash
Canceled appointment
Another clinic is sending you something
Client is10 minutes or more late
Complaint about the price
Client upset about wait time
Referral records were not sent for appointment
Dog sitting on waiting room chair
New patient, late to appointment, no records
All lines lit up and all CSRs on the phone
Emergency walk-in isn't an emergency
Extra pet brought for appointment
Someone calls for same day appointment
Client doesn't answer their phone
Animal loose outside
Had to call for deposit
Client comes in to buy food
Cat loose, no carrier
Sent client to Doctor's voicemail
Client picked up meds
