Client is10minutes ormore lateThe "justneeds to talkto doctor for5 min" clientClientdoesn'tanswer theirphoneNew patient,late toappointment,no recordsA dog camebehind thedesk to bepetClientupsetabout waittimeComplaintabout thepriceNoshowAnotherclinic issending yousomethingYou areasked,"Have y'allbeen busy?"Someonecalls forsame dayappointmentCatloose, nocarrierAnimallooseoutsideOn thephone for10+ minuteswith clientExtra petbrought forappointmentClient ischecks in 1/2hour or morebeforeappointmentDog sittingon waitingroom chairNomoneyPorcupineQuill dogSomeonecurses atyou on thephone/ inpersonAll lines litup and allCSRs onthe phoneSomeonehangs upon you onthe phoneClientcomes into buyfoodHad tocall fordepositSentclient toDoctor'svoicemailCanceledappointmentEmergencywalk-in isn'tanemergencyClientpays withcashClientpickedup medsReferralrecords werenot sent forappointmentClient is10minutes ormore lateThe "justneeds to talkto doctor for5 min" clientClientdoesn'tanswer theirphoneNew patient,late toappointment,no recordsA dog camebehind thedesk to bepetClientupsetabout waittimeComplaintabout thepriceNoshowAnotherclinic issending yousomethingYou areasked,"Have y'allbeen busy?"Someonecalls forsame dayappointmentCatloose, nocarrierAnimallooseoutsideOn thephone for10+ minuteswith clientExtra petbrought forappointmentClient ischecks in 1/2hour or morebeforeappointmentDog sittingon waitingroom chairNomoneyPorcupineQuill dogSomeonecurses atyou on thephone/ inpersonAll lines litup and allCSRs onthe phoneSomeonehangs upon you onthe phoneClientcomes into buyfoodHad tocall fordepositSentclient toDoctor'svoicemailCanceledappointmentEmergencywalk-in isn'tanemergencyClientpays withcashClientpickedup medsReferralrecords werenot sent forappointment

Friday Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client is10 minutes or more late
  2. The "just needs to talk to doctor for 5 min" client
  3. Client doesn't answer their phone
  4. New patient, late to appointment, no records
  5. A dog came behind the desk to be pet
  6. Client upset about wait time
  7. Complaint about the price
  8. No show
  9. Another clinic is sending you something
  10. You are asked, "Have y'all been busy?"
  11. Someone calls for same day appointment
  12. Cat loose, no carrier
  13. Animal loose outside
  14. On the phone for 10+ minutes with client
  15. Extra pet brought for appointment
  16. Client is checks in 1/2 hour or more before appointment
  17. Dog sitting on waiting room chair
  18. No money
  19. Porcupine Quill dog
  20. Someone curses at you on the phone/ in person
  21. All lines lit up and all CSRs on the phone
  22. Someone hangs up on you on the phone
  23. Client comes in to buy food
  24. Had to call for deposit
  25. Sent client to Doctor's voicemail
  26. Canceled appointment
  27. Emergency walk-in isn't an emergency
  28. Client pays with cash
  29. Client picked up meds
  30. Referral records were not sent for appointment