Clientcomes into buyfoodSentclient toDoctor'svoicemailComplaintabout thepriceClient is10minutes ormore lateNoshowOn thephone for10+ minuteswith clientClientpickedup medsAnimallooseoutsideDog sittingon waitingroom chairPorcupineQuill dogNew patient,late toappointment,no recordsA dog camebehind thedesk to bepetSomeonehangs upon you onthe phoneCanceledappointmentReferralrecords werenot sent forappointmentExtra petbrought forappointmentCatloose, nocarrierNomoneyThe "justneeds to talkto doctor for5 min" clientSomeonecurses atyou on thephone/ inpersonClientdoesn'tanswer theirphoneAll lines litup and allCSRs onthe phoneAnotherclinic issending yousomethingSomeonecalls forsame dayappointmentClientupsetabout waittimeEmergencywalk-in isn'tanemergencyClientpays withcashClient ischecks in 1/2hour or morebeforeappointmentHad tocall fordepositYou areasked,"Have y'allbeen busy?"Clientcomes into buyfoodSentclient toDoctor'svoicemailComplaintabout thepriceClient is10minutes ormore lateNoshowOn thephone for10+ minuteswith clientClientpickedup medsAnimallooseoutsideDog sittingon waitingroom chairPorcupineQuill dogNew patient,late toappointment,no recordsA dog camebehind thedesk to bepetSomeonehangs upon you onthe phoneCanceledappointmentReferralrecords werenot sent forappointmentExtra petbrought forappointmentCatloose, nocarrierNomoneyThe "justneeds to talkto doctor for5 min" clientSomeonecurses atyou on thephone/ inpersonClientdoesn'tanswer theirphoneAll lines litup and allCSRs onthe phoneAnotherclinic issending yousomethingSomeonecalls forsame dayappointmentClientupsetabout waittimeEmergencywalk-in isn'tanemergencyClientpays withcashClient ischecks in 1/2hour or morebeforeappointmentHad tocall fordepositYou areasked,"Have y'allbeen busy?"

Friday Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client comes in to buy food
  2. Sent client to Doctor's voicemail
  3. Complaint about the price
  4. Client is10 minutes or more late
  5. No show
  6. On the phone for 10+ minutes with client
  7. Client picked up meds
  8. Animal loose outside
  9. Dog sitting on waiting room chair
  10. Porcupine Quill dog
  11. New patient, late to appointment, no records
  12. A dog came behind the desk to be pet
  13. Someone hangs up on you on the phone
  14. Canceled appointment
  15. Referral records were not sent for appointment
  16. Extra pet brought for appointment
  17. Cat loose, no carrier
  18. No money
  19. The "just needs to talk to doctor for 5 min" client
  20. Someone curses at you on the phone/ in person
  21. Client doesn't answer their phone
  22. All lines lit up and all CSRs on the phone
  23. Another clinic is sending you something
  24. Someone calls for same day appointment
  25. Client upset about wait time
  26. Emergency walk-in isn't an emergency
  27. Client pays with cash
  28. Client is checks in 1/2 hour or more before appointment
  29. Had to call for deposit
  30. You are asked, "Have y'all been busy?"