Had tocall fordepositClientdoesn'tanswer theirphoneClientpickedup medsClientcomes into buyfoodClientupsetabout waittimeYou areasked,"Have y'allbeen busy?"Sentclient toDoctor'svoicemailCatloose, nocarrierA dog camebehind thedesk to bepetReferralrecords werenot sent forappointmentSomeonecurses atyou on thephone/ inpersonNomoneyOn thephone for10+ minuteswith clientThe "justneeds to talkto doctor for5 min" clientDog sittingon waitingroom chairAnimallooseoutsideEmergencywalk-in isn'tanemergencyComplaintabout thepricePorcupineQuill dogNew patient,late toappointment,no recordsCanceledappointmentExtra petbrought forappointmentClient ischecks in 1/2hour or morebeforeappointmentClientpays withcashAnotherclinic issending yousomethingAll lines litup and allCSRs onthe phoneNoshowSomeonecalls forsame dayappointmentClient is10minutes ormore lateSomeonehangs upon you onthe phoneHad tocall fordepositClientdoesn'tanswer theirphoneClientpickedup medsClientcomes into buyfoodClientupsetabout waittimeYou areasked,"Have y'allbeen busy?"Sentclient toDoctor'svoicemailCatloose, nocarrierA dog camebehind thedesk to bepetReferralrecords werenot sent forappointmentSomeonecurses atyou on thephone/ inpersonNomoneyOn thephone for10+ minuteswith clientThe "justneeds to talkto doctor for5 min" clientDog sittingon waitingroom chairAnimallooseoutsideEmergencywalk-in isn'tanemergencyComplaintabout thepricePorcupineQuill dogNew patient,late toappointment,no recordsCanceledappointmentExtra petbrought forappointmentClient ischecks in 1/2hour or morebeforeappointmentClientpays withcashAnotherclinic issending yousomethingAll lines litup and allCSRs onthe phoneNoshowSomeonecalls forsame dayappointmentClient is10minutes ormore lateSomeonehangs upon you onthe phone

Friday Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had to call for deposit
  2. Client doesn't answer their phone
  3. Client picked up meds
  4. Client comes in to buy food
  5. Client upset about wait time
  6. You are asked, "Have y'all been busy?"
  7. Sent client to Doctor's voicemail
  8. Cat loose, no carrier
  9. A dog came behind the desk to be pet
  10. Referral records were not sent for appointment
  11. Someone curses at you on the phone/ in person
  12. No money
  13. On the phone for 10+ minutes with client
  14. The "just needs to talk to doctor for 5 min" client
  15. Dog sitting on waiting room chair
  16. Animal loose outside
  17. Emergency walk-in isn't an emergency
  18. Complaint about the price
  19. Porcupine Quill dog
  20. New patient, late to appointment, no records
  21. Canceled appointment
  22. Extra pet brought for appointment
  23. Client is checks in 1/2 hour or more before appointment
  24. Client pays with cash
  25. Another clinic is sending you something
  26. All lines lit up and all CSRs on the phone
  27. No show
  28. Someone calls for same day appointment
  29. Client is10 minutes or more late
  30. Someone hangs up on you on the phone