Complimenta cm" Howareyou?" Takefeedback/complainton a callCommenton theweatherUse Cmname 3xin a callReceive acomplimenton a callGet CM touse yournameVerify cminfo on acall"Mypleasure"Empathisewith a cmUseLinkd ona callTake apaymentover$1500Thank cm for# of yearsbeing with us"How canI happilyassist youtoday?"Have aFantasticDay!Listenedand askedprobingquestionsCm paysin full with/withoutcbbChangeofaddressMake acustomerlaughSlowed cmdown andtook controlof callPortrayedenergy andprofessionalismEnrolla cm indpUse Teammember as aresource forquestionDe-escalatedcall/ endedon positivenoteComplimenta cm" Howareyou?"Takefeedback/complainton a callCommenton theweatherUse Cmname 3xin a callReceive acomplimenton a callGet CM touse yournameVerify cminfo on acall"Mypleasure"Empathisewith a cmUseLinkd ona callTake apaymentover$1500Thank cm for# of yearsbeing with us"How canI happilyassist youtoday?"Have aFantasticDay!Listenedand askedprobingquestionsCm paysin full with/withoutcbbChangeofaddressMake acustomerlaughSlowed cmdown andtook controlof callPortrayedenergy andprofessionalismEnrolla cm indpUse Teammember as aresource forquestionDe-escalatedcall/ endedon positivenote

DISCOVER Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
O
3
I
4
B
5
G
6
G
7
I
8
O
9
O
10
G
11
G
12
B
13
O
14
O
15
B
16
B
17
N
18
N
19
I
20
N
21
B
22
I
23
G
24
N
  1. I-Compliment a cm
  2. O-" How are you?"
  3. I-Take feedback/ complaint on a call
  4. B-Comment on the weather
  5. G-Use Cm name 3x in a call
  6. G-Receive a compliment on a call
  7. I-Get CM to use your name
  8. O-Verify cm info on a call
  9. O-"My pleasure"
  10. G-Empathise with a cm
  11. G-Use Linkd on a call
  12. B-Take a payment over $1500
  13. O-Thank cm for # of years being with us
  14. O-"How can I happily assist you today?"
  15. B-Have a Fantastic Day!
  16. B-Listened and asked probing questions
  17. N-Cm pays in full with/ without cbb
  18. N-Change of address
  19. I-Make a customer laugh
  20. N-Slowed cm down and took control of call
  21. B-Portrayed energy and professionalism
  22. I-Enroll a cm in dp
  23. G-Use Team member as a resource for question
  24. N-De-escalated call/ ended on positive note