"How canI happilyassist youtoday?"Take apaymentover$1500Thank cm for# of yearsbeing with usPortrayedenergy andprofessionalism" Howareyou?"Slowed cmdown andtook controlof callComplimenta cm Commenton theweatherDe-escalatedcall/ endedon positivenoteGet CM touse yournameReceive acomplimenton a callListenedand askedprobingquestionsCm paysin full with/withoutcbbUse Teammember as aresource forquestion"Mypleasure"ChangeofaddressEnrolla cm indpUse Cmname 3xin a callMake acustomerlaughUseLinkd ona callEmpathisewith a cmTakefeedback/complainton a callVerify cminfo on acallHave aFantasticDay!"How canI happilyassist youtoday?"Take apaymentover$1500Thank cm for# of yearsbeing with usPortrayedenergy andprofessionalism" Howareyou?"Slowed cmdown andtook controlof callComplimenta cmCommenton theweatherDe-escalatedcall/ endedon positivenoteGet CM touse yournameReceive acomplimenton a callListenedand askedprobingquestionsCm paysin full with/withoutcbbUse Teammember as aresource forquestion"Mypleasure"ChangeofaddressEnrolla cm indpUse Cmname 3xin a callMake acustomerlaughUseLinkd ona callEmpathisewith a cmTakefeedback/complainton a callVerify cminfo on acallHave aFantasticDay!

DISCOVER Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
B
3
O
4
B
5
O
6
N
7
I
8
B
9
N
10
I
11
G
12
B
13
N
14
G
15
O
16
N
17
I
18
G
19
I
20
G
21
G
22
I
23
O
24
B
  1. O-"How can I happily assist you today?"
  2. B-Take a payment over $1500
  3. O-Thank cm for # of years being with us
  4. B-Portrayed energy and professionalism
  5. O-" How are you?"
  6. N-Slowed cm down and took control of call
  7. I-Compliment a cm
  8. B-Comment on the weather
  9. N-De-escalated call/ ended on positive note
  10. I-Get CM to use your name
  11. G-Receive a compliment on a call
  12. B-Listened and asked probing questions
  13. N-Cm pays in full with/ without cbb
  14. G-Use Team member as a resource for question
  15. O-"My pleasure"
  16. N-Change of address
  17. I-Enroll a cm in dp
  18. G-Use Cm name 3x in a call
  19. I-Make a customer laugh
  20. G-Use Linkd on a call
  21. G-Empathise with a cm
  22. I-Take feedback/ complaint on a call
  23. O-Verify cm info on a call
  24. B-Have a Fantastic Day!