Commenton theweather Cm paysin full with/withoutcbb"How canI happilyassist youtoday?"Complimenta cm" Howareyou?"Take apaymentover$1500UseLinkd ona callMake acustomerlaughListenedand askedprobingquestionsChangeofaddressPortrayedenergy andprofessionalismUse Teammember as aresource forquestionThank cm for# of yearsbeing with us"Mypleasure"Empathisewith a cmDe-escalatedcall/ endedon positivenoteSlowed cmdown andtook controlof callHave aFantasticDay!Enrolla cm indpUse Cmname 3xin a callReceive acomplimenton a callTakefeedback/complainton a callGet CM touse yournameVerify cminfo on acallCommenton theweatherCm paysin full with/withoutcbb"How canI happilyassist youtoday?"Complimenta cm" Howareyou?"Take apaymentover$1500UseLinkd ona callMake acustomerlaughListenedand askedprobingquestionsChangeofaddressPortrayedenergy andprofessionalismUse Teammember as aresource forquestionThank cm for# of yearsbeing with us"Mypleasure"Empathisewith a cmDe-escalatedcall/ endedon positivenoteSlowed cmdown andtook controlof callHave aFantasticDay!Enrolla cm indpUse Cmname 3xin a callReceive acomplimenton a callTakefeedback/complainton a callGet CM touse yournameVerify cminfo on acall

DISCOVER Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
N
3
O
4
I
5
O
6
B
7
G
8
I
9
B
10
N
11
B
12
G
13
O
14
O
15
G
16
N
17
N
18
B
19
I
20
G
21
G
22
I
23
I
24
O
  1. B-Comment on the weather
  2. N-Cm pays in full with/ without cbb
  3. O-"How can I happily assist you today?"
  4. I-Compliment a cm
  5. O-" How are you?"
  6. B-Take a payment over $1500
  7. G-Use Linkd on a call
  8. I-Make a customer laugh
  9. B-Listened and asked probing questions
  10. N-Change of address
  11. B-Portrayed energy and professionalism
  12. G-Use Team member as a resource for question
  13. O-Thank cm for # of years being with us
  14. O-"My pleasure"
  15. G-Empathise with a cm
  16. N-De-escalated call/ ended on positive note
  17. N-Slowed cm down and took control of call
  18. B-Have a Fantastic Day!
  19. I-Enroll a cm in dp
  20. G-Use Cm name 3x in a call
  21. G-Receive a compliment on a call
  22. I-Take feedback/ complaint on a call
  23. I-Get CM to use your name
  24. O-Verify cm info on a call