UseLinkd ona call " Howareyou?"Enrolla cm indpCm paysin full with/withoutcbbSlowed cmdown andtook controlof callCommenton theweatherEmpathisewith a cmChangeofaddressComplimenta cmUse Cmname 3xin a callPortrayedenergy andprofessionalismListenedand askedprobingquestions"How canI happilyassist youtoday?"Use Teammember as aresource forquestionDe-escalatedcall/ endedon positivenoteTakefeedback/complainton a callThank cm for# of yearsbeing with usReceive acomplimenton a callTake apaymentover$1500Make acustomerlaughHave aFantasticDay!Get CM touse yourname"Mypleasure"Verify cminfo on acallUseLinkd ona call" Howareyou?"Enrolla cm indpCm paysin full with/withoutcbbSlowed cmdown andtook controlof callCommenton theweatherEmpathisewith a cmChangeofaddressComplimenta cmUse Cmname 3xin a callPortrayedenergy andprofessionalismListenedand askedprobingquestions"How canI happilyassist youtoday?"Use Teammember as aresource forquestionDe-escalatedcall/ endedon positivenoteTakefeedback/complainton a callThank cm for# of yearsbeing with usReceive acomplimenton a callTake apaymentover$1500Make acustomerlaughHave aFantasticDay!Get CM touse yourname"Mypleasure"Verify cminfo on acall

DISCOVER Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
O
3
I
4
N
5
N
6
B
7
G
8
N
9
I
10
G
11
B
12
B
13
O
14
G
15
N
16
I
17
O
18
G
19
B
20
I
21
B
22
I
23
O
24
O
  1. G-Use Linkd on a call
  2. O-" How are you?"
  3. I-Enroll a cm in dp
  4. N-Cm pays in full with/ without cbb
  5. N-Slowed cm down and took control of call
  6. B-Comment on the weather
  7. G-Empathise with a cm
  8. N-Change of address
  9. I-Compliment a cm
  10. G-Use Cm name 3x in a call
  11. B-Portrayed energy and professionalism
  12. B-Listened and asked probing questions
  13. O-"How can I happily assist you today?"
  14. G-Use Team member as a resource for question
  15. N-De-escalated call/ ended on positive note
  16. I-Take feedback/ complaint on a call
  17. O-Thank cm for # of years being with us
  18. G-Receive a compliment on a call
  19. B-Take a payment over $1500
  20. I-Make a customer laugh
  21. B-Have a Fantastic Day!
  22. I-Get CM to use your name
  23. O-"My pleasure"
  24. O-Verify cm info on a call