Listenedand askedprobingquestionsVerify cminfo on acallReceive acomplimenton a callTakefeedback/complainton a callCommenton theweather Slowed cmdown andtook controlof callGet CM touse yournameUse Cmname 3xin a callCm paysin full with/withoutcbbUseLinkd ona callEmpathisewith a cmChangeofaddress"How canI happilyassist youtoday?"Have aFantasticDay!Use Teammember as aresource forquestionMake acustomerlaughEnrolla cm indp" Howareyou?"Portrayedenergy andprofessionalismThank cm for# of yearsbeing with usTake apaymentover$1500"Mypleasure"De-escalatedcall/ endedon positivenoteComplimenta cmListenedand askedprobingquestionsVerify cminfo on acallReceive acomplimenton a callTakefeedback/complainton a callCommenton theweatherSlowed cmdown andtook controlof callGet CM touse yournameUse Cmname 3xin a callCm paysin full with/withoutcbbUseLinkd ona callEmpathisewith a cmChangeofaddress"How canI happilyassist youtoday?"Have aFantasticDay!Use Teammember as aresource forquestionMake acustomerlaughEnrolla cm indp" Howareyou?"Portrayedenergy andprofessionalismThank cm for# of yearsbeing with usTake apaymentover$1500"Mypleasure"De-escalatedcall/ endedon positivenoteComplimenta cm

DISCOVER Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
O
3
G
4
I
5
B
6
N
7
I
8
G
9
N
10
G
11
G
12
N
13
O
14
B
15
G
16
I
17
I
18
O
19
B
20
O
21
B
22
O
23
N
24
I
  1. B-Listened and asked probing questions
  2. O-Verify cm info on a call
  3. G-Receive a compliment on a call
  4. I-Take feedback/ complaint on a call
  5. B-Comment on the weather
  6. N-Slowed cm down and took control of call
  7. I-Get CM to use your name
  8. G-Use Cm name 3x in a call
  9. N-Cm pays in full with/ without cbb
  10. G-Use Linkd on a call
  11. G-Empathise with a cm
  12. N-Change of address
  13. O-"How can I happily assist you today?"
  14. B-Have a Fantastic Day!
  15. G-Use Team member as a resource for question
  16. I-Make a customer laugh
  17. I-Enroll a cm in dp
  18. O-" How are you?"
  19. B-Portrayed energy and professionalism
  20. O-Thank cm for # of years being with us
  21. B-Take a payment over $1500
  22. O-"My pleasure"
  23. N-De-escalated call/ ended on positive note
  24. I-Compliment a cm