Listenedand askedprobingquestions "How canI happilyassist youtoday?"Complimenta cmTake apaymentover$1500De-escalatedcall/ endedon positivenoteCm paysin full with/withoutcbb"Mypleasure"Commenton theweatherEmpathisewith a cmTakefeedback/complainton a callReceive acomplimenton a callUseLinkd ona callGet CM touse yournameMake acustomerlaughVerify cminfo on acallHave aFantasticDay!Portrayedenergy andprofessionalismEnrolla cm indpUse Cmname 3xin a callChangeofaddressSlowed cmdown andtook controlof callUse Teammember as aresource forquestion" Howareyou?"Thank cm for# of yearsbeing with usListenedand askedprobingquestions"How canI happilyassist youtoday?"Complimenta cmTake apaymentover$1500De-escalatedcall/ endedon positivenoteCm paysin full with/withoutcbb"Mypleasure"Commenton theweatherEmpathisewith a cmTakefeedback/complainton a callReceive acomplimenton a callUseLinkd ona callGet CM touse yournameMake acustomerlaughVerify cminfo on acallHave aFantasticDay!Portrayedenergy andprofessionalismEnrolla cm indpUse Cmname 3xin a callChangeofaddressSlowed cmdown andtook controlof callUse Teammember as aresource forquestion" Howareyou?"Thank cm for# of yearsbeing with us

DISCOVER Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
O
3
I
4
B
5
N
6
N
7
O
8
B
9
G
10
I
11
G
12
G
13
I
14
I
15
O
16
B
17
B
18
I
19
G
20
N
21
N
22
G
23
O
24
O
  1. B-Listened and asked probing questions
  2. O-"How can I happily assist you today?"
  3. I-Compliment a cm
  4. B-Take a payment over $1500
  5. N-De-escalated call/ ended on positive note
  6. N-Cm pays in full with/ without cbb
  7. O-"My pleasure"
  8. B-Comment on the weather
  9. G-Empathise with a cm
  10. I-Take feedback/ complaint on a call
  11. G-Receive a compliment on a call
  12. G-Use Linkd on a call
  13. I-Get CM to use your name
  14. I-Make a customer laugh
  15. O-Verify cm info on a call
  16. B-Have a Fantastic Day!
  17. B-Portrayed energy and professionalism
  18. I-Enroll a cm in dp
  19. G-Use Cm name 3x in a call
  20. N-Change of address
  21. N-Slowed cm down and took control of call
  22. G-Use Team member as a resource for question
  23. O-" How are you?"
  24. O-Thank cm for # of years being with us