UseLinkd ona callGet CM touse yournameChangeofaddress Make acustomerlaugh"Mypleasure"De-escalatedcall/ endedon positivenoteUse Cmname 3xin a callCommenton theweatherReceive acomplimenton a callVerify cminfo on acallUse Teammember as aresource forquestionEmpathisewith a cmListenedand askedprobingquestionsThank cm for# of yearsbeing with us"How canI happilyassist youtoday?"" Howareyou?"Take apaymentover$1500Takefeedback/complainton a callComplimenta cmHave aFantasticDay!Slowed cmdown andtook controlof callPortrayedenergy andprofessionalismEnrolla cm indpCm paysin full with/withoutcbbUseLinkd ona callGet CM touse yournameChangeofaddressMake acustomerlaugh"Mypleasure"De-escalatedcall/ endedon positivenoteUse Cmname 3xin a callCommenton theweatherReceive acomplimenton a callVerify cminfo on acallUse Teammember as aresource forquestionEmpathisewith a cmListenedand askedprobingquestionsThank cm for# of yearsbeing with us"How canI happilyassist youtoday?"" Howareyou?"Take apaymentover$1500Takefeedback/complainton a callComplimenta cmHave aFantasticDay!Slowed cmdown andtook controlof callPortrayedenergy andprofessionalismEnrolla cm indpCm paysin full with/withoutcbb

DISCOVER Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
I
3
N
4
I
5
O
6
N
7
G
8
B
9
G
10
O
11
G
12
G
13
B
14
O
15
O
16
O
17
B
18
I
19
I
20
B
21
N
22
B
23
I
24
N
  1. G-Use Linkd on a call
  2. I-Get CM to use your name
  3. N-Change of address
  4. I-Make a customer laugh
  5. O-"My pleasure"
  6. N-De-escalated call/ ended on positive note
  7. G-Use Cm name 3x in a call
  8. B-Comment on the weather
  9. G-Receive a compliment on a call
  10. O-Verify cm info on a call
  11. G-Use Team member as a resource for question
  12. G-Empathise with a cm
  13. B-Listened and asked probing questions
  14. O-Thank cm for # of years being with us
  15. O-"How can I happily assist you today?"
  16. O-" How are you?"
  17. B-Take a payment over $1500
  18. I-Take feedback/ complaint on a call
  19. I-Compliment a cm
  20. B-Have a Fantastic Day!
  21. N-Slowed cm down and took control of call
  22. B-Portrayed energy and professionalism
  23. I-Enroll a cm in dp
  24. N-Cm pays in full with/ without cbb