Veterinary Receptionist Appreciation Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Client asks how much longer the wait is
2. Client does not have email address
3. Owner upset about cost
4. Can't find Client within building
5. Client says they are a human nurse/physician
6. Internet issues
7. Owner leaves and decides to monitor pet at home
8. Dog not on a leash in the lobby
9. Got yelled at by Client
10. Client makes comment about the sun coming in the building
11. Client gives life story on phone
12. Client calls several times for patient update
13. Owner cancels 5 min before appointment
14. Client No Show
15. Cat is not in carrier
16. Client "insists" on speaking with doctor
17. Client asks about discounts
18. Client asks where the restroom is
19. Client doesn't answer phone
20. Owner needs meds filled immediately
21. Client would like to return meds for refund
22. Client claims emergency- it's not.
23. Client late for appointment
24. Client allows pet on furniture