Onedimension ofeach serviceinteractionThe ability toprovide promptservice andcreativesolutionsOnedimension ofeach serviceinteractionThe ability toprovide promptservice andcreativesolutionsThe ability toprovide whatwas promised,dependably andaccuratelyFirst call resolutionwith complete andaccurate informationprovided by adisengaged agentcould be consideredwhat type of definingmoment?Onedimension ofeach serviceinteractionWhat did thedrummername his/hertwindaughters?OSC beingdown would beconsideredwhichdimension ofservice?The ability tomanage servicefactors that areinvisible to thecustomerThe ability toprovide caringand individualattention tocustomersThe totalnumber ofdimensionsof serviceOnedimension ofeach serviceinteractionThe ability toprovide caringand individualattention tocustomersFirst call resolutionwith complete andaccurate informationcould be consideredwhat type of definingmoment?Onedimension ofeach serviceinteractionThe ability toprovide promptservice andcreativesolutionsOnedimension ofeach serviceinteractionThe ability toprovide promptservice andcreativesolutionsThe ability toprovide whatwas promised,dependably andaccuratelyFirst call resolutionwith complete andaccurate informationprovided by adisengaged agentcould be consideredwhat type of definingmoment?Onedimension ofeach serviceinteractionWhat did thedrummername his/hertwindaughters?OSC beingdown would beconsideredwhichdimension ofservice?The ability tomanage servicefactors that areinvisible to thecustomerThe ability toprovide caringand individualattention tocustomersThe totalnumber ofdimensionsof serviceOnedimension ofeach serviceinteractionThe ability toprovide caringand individualattention tocustomersFirst call resolutionwith complete andaccurate informationcould be consideredwhat type of definingmoment?

Day 1 Review - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. One dimension of each service interaction
  2. The ability to provide prompt service and creative solutions
  3. One dimension of each service interaction
  4. The ability to provide prompt service and creative solutions
  5. The ability to provide what was promised, dependably and accurately
  6. First call resolution with complete and accurate information provided by a disengaged agent could be considered what type of defining moment?
  7. One dimension of each service interaction
  8. What did the drummer name his/her twin daughters?
  9. OSC being down would be considered which dimension of service?
  10. The ability to manage service factors that are invisible to the customer
  11. The ability to provide caring and individual attention to customers
  12. The total number of dimensions of service
  13. One dimension of each service interaction
  14. The ability to provide caring and individual attention to customers
  15. First call resolution with complete and accurate information could be considered what type of defining moment?