(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Client upset about wait time
Client complains about the price
client call to cxl appt
Uh oh, someone is being a Karen
Tech is unable to help when calling back
you get no post-its from Ev all week
you have 3 line on hold
Someone hangs up on you on the phone
Someone calls for same day appointment
Client ask to use the restroom
clients credit card gets declined
A pet leaves a surprise on the floor that you have to clean up
You got the TMI client
Dr get upset with you.
The "just needs to talk to doctor for 5 min" client
Someone curses at you on the phone or in person
Cat loose, no carrier
client pays with cash
Emergency walk in
Client doesn't answer their phone
Client comes without calling ahead to p/u med or food
