(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Client ask to use the restroom
you have 3 line on hold
Client upset about wait time
Someone calls for same day appointment
Emergency walk in
you get no post-its from Ev all week
Staff member orders door dash
Someone hangs up on you on the phone
Client complains about the price
You got the TMI client
New patient, late to appointment, no records
Client doesn't answer their phone
The "just needs to talk to doctor for 5 min" client
Tech is unable to help when calling back
Someone curses at you on the phone or in person
client call to cxl appt
client pays with cash
Cat loose, no carrier
A pet leaves a surprise on the floor that you have to clean up
Uh oh, someone is being a Karen
Extra pet brought for appointment
Dr get upset with you.
clients credit card gets declined
Client comes without calling ahead to p/u med or food