(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Client comes without calling ahead to p/u med or food
Someone hangs up on you on the phone
Emergency walk in
A pet leaves a surprise on the floor that you have to clean up
Client ask to use the restroom
Someone curses at you on the phone or in person
Client complains about the price
clients credit card gets declined
you have 3 line on hold
Dr get upset with you.
Someone calls for same day appointment
Cat loose, no carrier
New patient, late to appointment, no records
you get no post-its from Ev all week
Tech is unable to help when calling back
Uh oh, someone is being a Karen
Extra pet brought for appointment
Client doesn't answer their phone
Client upset about wait time
The "just needs to talk to doctor for 5 min" client