Process a security closure Xfer to Spanish Laugh Customer gives appreciation Customer asks you to repeat your name Update contact ph# Use customer's name Suggest Acct Online access Interest rate inquiry Use Empathy Apologize Provide rewards balance Process a late fee Take a payment Call/xfer to CRT Customer Disconnects Xfer to Fraud Send a replacement card Use Wow word 3x Customer wishes a Happy New Year Process travel suppression Updated email Use Language Line Customer discusses the weather Process a security closure Xfer to Spanish Laugh Customer gives appreciation Customer asks you to repeat your name Update contact ph# Use customer's name Suggest Acct Online access Interest rate inquiry Use Empathy Apologize Provide rewards balance Process a late fee Take a payment Call/xfer to CRT Customer Disconnects Xfer to Fraud Send a replacement card Use Wow word 3x Customer wishes a Happy New Year Process travel suppression Updated email Use Language Line Customer discusses the weather
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Process
a security
closure
Xfer
to
Spanish
Laugh
Customer
gives
appreciation
Customer
asks you to repeat your name
Update
contact
ph#
Use
customer's
name
Suggest
Acct
Online
access
Interest
rate
inquiry
Use
Empathy
Apologize
Provide
rewards
balance
Process a
late
fee
Take a
payment
Call/xfer
to
CRT
Customer
Disconnects
Xfer
to
Fraud
Send a
replacement
card
Use
Wow word
3x
Customer
wishes a
Happy
New Year
Process
travel
suppression
Updated
email
Use
Language
Line
Customer
discusses the weather