Customer Disconnects Interest rate inquiry Use Wow word 3x Use customer's name Update contact ph# Use Language Line Customer asks you to repeat your name Process travel suppression Use Empathy Laugh Xfer to Fraud Customer gives appreciation Customer discusses the weather Customer wishes a Happy New Year Updated email Take a payment Call/xfer to CRT Provide rewards balance Process a late fee Process a security closure Suggest Acct Online access Xfer to Spanish Apologize Send a replacement card Customer Disconnects Interest rate inquiry Use Wow word 3x Use customer's name Update contact ph# Use Language Line Customer asks you to repeat your name Process travel suppression Use Empathy Laugh Xfer to Fraud Customer gives appreciation Customer discusses the weather Customer wishes a Happy New Year Updated email Take a payment Call/xfer to CRT Provide rewards balance Process a late fee Process a security closure Suggest Acct Online access Xfer to Spanish Apologize Send a replacement card
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Customer
Disconnects
Interest
rate
inquiry
Use
Wow word
3x
Use
customer's
name
Update
contact
ph#
Use
Language
Line
Customer
asks you to repeat your name
Process
travel
suppression
Use
Empathy
Laugh
Xfer
to
Fraud
Customer
gives
appreciation
Customer
discusses the weather
Customer
wishes a
Happy
New Year
Updated
email
Take a
payment
Call/xfer
to
CRT
Provide
rewards
balance
Process a
late
fee
Process
a security
closure
Suggest
Acct
Online
access
Xfer
to
Spanish
Apologize
Send a
replacement
card