File 'Ialready paidfor thisanother way'disputeCaller hasbeen with ussince before2010Ask thecaller howthey'redoingFile 'I waschargedmore thanonce' disputeLeave#PFDMCFnoteRecommendMerchantContactCH forgotthey signedup for asubscriptionSubmit amerchantblockBJ'saccountTell the CHwhat they mayneed to sendafter merchantrespondsCH wantsto canceldispute inprogressFile 'I neverreceivedwhat I paidfor' disputeFile 'What Ireceivedwasn't what Iexpected'disputeAsk ClarifyingQuestions fromthe DisputeInformationGuideFile 'I wascharged thewrongamount'disputeFile'CancelledRecurring'disputeFile 'I'm stillbeing chargedfor something Icancelled orreturned' disputeUpholdCNADisputehotel orairlinechargeSend asecure docupload linkAsk thecaller howthey'redoingUse theDisputeReasonDecision Guide(Oracle)Cardholderasks whythey wererebilledCardholder'sname startswith RFile 'Ialready paidfor thisanother way'disputeCaller hasbeen with ussince before2010Ask thecaller howthey'redoingFile 'I waschargedmore thanonce' disputeLeave#PFDMCFnoteRecommendMerchantContactCH forgotthey signedup for asubscriptionSubmit amerchantblockBJ'saccountTell the CHwhat they mayneed to sendafter merchantrespondsCH wantsto canceldispute inprogressFile 'I neverreceivedwhat I paidfor' disputeFile 'What Ireceivedwasn't what Iexpected'disputeAsk ClarifyingQuestions fromthe DisputeInformationGuideFile 'I wascharged thewrongamount'disputeFile'CancelledRecurring'disputeFile 'I'm stillbeing chargedfor something Icancelled orreturned' disputeUpholdCNADisputehotel orairlinechargeSend asecure docupload linkAsk thecaller howthey'redoingUse theDisputeReasonDecision Guide(Oracle)Cardholderasks whythey wererebilledCardholder'sname startswith R

Disputes Nesting Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. File 'I already paid for this another way' dispute
  2. Caller has been with us since before 2010
  3. Ask the caller how they're doing
  4. File 'I was charged more than once' dispute
  5. Leave #PFDMCF note
  6. Recommend Merchant Contact
  7. CH forgot they signed up for a subscription
  8. Submit a merchant block
  9. BJ's account
  10. Tell the CH what they may need to send after merchant responds
  11. CH wants to cancel dispute in progress
  12. File 'I never received what I paid for' dispute
  13. File 'What I received wasn't what I expected' dispute
  14. Ask Clarifying Questions from the Dispute Information Guide
  15. File 'I was charged the wrong amount' dispute
  16. File 'Cancelled Recurring' dispute
  17. File 'I'm still being charged for something I cancelled or returned' dispute
  18. Uphold CNA
  19. Dispute hotel or airline charge
  20. Send a secure doc upload link
  21. Ask the caller how they're doing
  22. Use the Dispute Reason Decision Guide (Oracle)
  23. Cardholder asks why they were rebilled
  24. Cardholder's name starts with R