File 'I wascharged thewrongamount'disputeUpholdCNAFile 'What Ireceivedwasn't what Iexpected'disputeCaller hasbeen with ussince before2010CH wantsto canceldispute inprogressCardholderasks whythey wererebilledAsk thecaller howthey'redoingUse theDisputeReasonDecision Guide(Oracle)Disputehotel orairlinechargeTell the CHwhat they mayneed to sendafter merchantrespondsCardholder'sname startswith RAsk ClarifyingQuestions fromthe DisputeInformationGuideCH forgotthey signedup for asubscriptionSubmit amerchantblockLeave#PFDMCFnoteFile 'I waschargedmore thanonce' disputeFile'CancelledRecurring'disputeFile 'I neverreceivedwhat I paidfor' disputeFile 'I'm stillbeing chargedfor something Icancelled orreturned' disputeSend asecure docupload linkRecommendMerchantContactFile 'Ialready paidfor thisanother way'disputeBJ'saccountAsk thecaller howthey'redoingFile 'I wascharged thewrongamount'disputeUpholdCNAFile 'What Ireceivedwasn't what Iexpected'disputeCaller hasbeen with ussince before2010CH wantsto canceldispute inprogressCardholderasks whythey wererebilledAsk thecaller howthey'redoingUse theDisputeReasonDecision Guide(Oracle)Disputehotel orairlinechargeTell the CHwhat they mayneed to sendafter merchantrespondsCardholder'sname startswith RAsk ClarifyingQuestions fromthe DisputeInformationGuideCH forgotthey signedup for asubscriptionSubmit amerchantblockLeave#PFDMCFnoteFile 'I waschargedmore thanonce' disputeFile'CancelledRecurring'disputeFile 'I neverreceivedwhat I paidfor' disputeFile 'I'm stillbeing chargedfor something Icancelled orreturned' disputeSend asecure docupload linkRecommendMerchantContactFile 'Ialready paidfor thisanother way'disputeBJ'saccountAsk thecaller howthey'redoing

Disputes Nesting Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. File 'I was charged the wrong amount' dispute
  2. Uphold CNA
  3. File 'What I received wasn't what I expected' dispute
  4. Caller has been with us since before 2010
  5. CH wants to cancel dispute in progress
  6. Cardholder asks why they were rebilled
  7. Ask the caller how they're doing
  8. Use the Dispute Reason Decision Guide (Oracle)
  9. Dispute hotel or airline charge
  10. Tell the CH what they may need to send after merchant responds
  11. Cardholder's name starts with R
  12. Ask Clarifying Questions from the Dispute Information Guide
  13. CH forgot they signed up for a subscription
  14. Submit a merchant block
  15. Leave #PFDMCF note
  16. File 'I was charged more than once' dispute
  17. File 'Cancelled Recurring' dispute
  18. File 'I never received what I paid for' dispute
  19. File 'I'm still being charged for something I cancelled or returned' dispute
  20. Send a secure doc upload link
  21. Recommend Merchant Contact
  22. File 'I already paid for this another way' dispute
  23. BJ's account
  24. Ask the caller how they're doing