CH wantsto canceldispute inprogressCaller hasbeen with ussince before2010CH forgotthey signedup for asubscriptionCardholder'sname startswith RFile 'Ialready paidfor thisanother way'disputeFile 'I waschargedmore thanonce' disputeUpholdCNASubmit amerchantblockAsk ClarifyingQuestions fromthe DisputeInformationGuideFile 'I neverreceivedwhat I paidfor' disputeLeave#PFDMCFnoteDisputehotel orairlinechargeCardholderasks whythey wererebilledBJ'saccountFile 'I wascharged thewrongamount'disputeAsk thecaller howthey'redoingFile 'I'm stillbeing chargedfor something Icancelled orreturned' disputeUse theDisputeReasonDecision Guide(Oracle)File 'What Ireceivedwasn't what Iexpected'disputeSend asecure docupload linkRecommendMerchantContactFile'CancelledRecurring'disputeTell the CHwhat they mayneed to sendafter merchantrespondsAsk thecaller howthey'redoingCH wantsto canceldispute inprogressCaller hasbeen with ussince before2010CH forgotthey signedup for asubscriptionCardholder'sname startswith RFile 'Ialready paidfor thisanother way'disputeFile 'I waschargedmore thanonce' disputeUpholdCNASubmit amerchantblockAsk ClarifyingQuestions fromthe DisputeInformationGuideFile 'I neverreceivedwhat I paidfor' disputeLeave#PFDMCFnoteDisputehotel orairlinechargeCardholderasks whythey wererebilledBJ'saccountFile 'I wascharged thewrongamount'disputeAsk thecaller howthey'redoingFile 'I'm stillbeing chargedfor something Icancelled orreturned' disputeUse theDisputeReasonDecision Guide(Oracle)File 'What Ireceivedwasn't what Iexpected'disputeSend asecure docupload linkRecommendMerchantContactFile'CancelledRecurring'disputeTell the CHwhat they mayneed to sendafter merchantrespondsAsk thecaller howthey'redoing

Disputes Nesting Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CH wants to cancel dispute in progress
  2. Caller has been with us since before 2010
  3. CH forgot they signed up for a subscription
  4. Cardholder's name starts with R
  5. File 'I already paid for this another way' dispute
  6. File 'I was charged more than once' dispute
  7. Uphold CNA
  8. Submit a merchant block
  9. Ask Clarifying Questions from the Dispute Information Guide
  10. File 'I never received what I paid for' dispute
  11. Leave #PFDMCF note
  12. Dispute hotel or airline charge
  13. Cardholder asks why they were rebilled
  14. BJ's account
  15. File 'I was charged the wrong amount' dispute
  16. Ask the caller how they're doing
  17. File 'I'm still being charged for something I cancelled or returned' dispute
  18. Use the Dispute Reason Decision Guide (Oracle)
  19. File 'What I received wasn't what I expected' dispute
  20. Send a secure doc upload link
  21. Recommend Merchant Contact
  22. File 'Cancelled Recurring' dispute
  23. Tell the CH what they may need to send after merchant responds
  24. Ask the caller how they're doing