File 'I'm stillbeing chargedfor something Icancelled orreturned' disputeLeave#PFDMCFnoteBJ'saccountUse theDisputeReasonDecision Guide(Oracle)File 'Ialready paidfor thisanother way'disputeFile'CancelledRecurring'disputeCardholderasks whythey wererebilledSubmit amerchantblockFile 'What Ireceivedwasn't what Iexpected'disputeDisputehotel orairlinechargeCardholder'sname startswith RFile 'I neverreceivedwhat I paidfor' disputeCH forgotthey signedup for asubscriptionTell the CHwhat they mayneed to sendafter merchantrespondsRecommendMerchantContactCH wantsto canceldispute inprogressAsk ClarifyingQuestions fromthe DisputeInformationGuideCaller hasbeen with ussince before2010File 'I wascharged thewrongamount'disputeUpholdCNAAsk thecaller howthey'redoingAsk thecaller howthey'redoingSend asecure docupload linkFile 'I waschargedmore thanonce' disputeFile 'I'm stillbeing chargedfor something Icancelled orreturned' disputeLeave#PFDMCFnoteBJ'saccountUse theDisputeReasonDecision Guide(Oracle)File 'Ialready paidfor thisanother way'disputeFile'CancelledRecurring'disputeCardholderasks whythey wererebilledSubmit amerchantblockFile 'What Ireceivedwasn't what Iexpected'disputeDisputehotel orairlinechargeCardholder'sname startswith RFile 'I neverreceivedwhat I paidfor' disputeCH forgotthey signedup for asubscriptionTell the CHwhat they mayneed to sendafter merchantrespondsRecommendMerchantContactCH wantsto canceldispute inprogressAsk ClarifyingQuestions fromthe DisputeInformationGuideCaller hasbeen with ussince before2010File 'I wascharged thewrongamount'disputeUpholdCNAAsk thecaller howthey'redoingAsk thecaller howthey'redoingSend asecure docupload linkFile 'I waschargedmore thanonce' dispute

Disputes Nesting Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. File 'I'm still being charged for something I cancelled or returned' dispute
  2. Leave #PFDMCF note
  3. BJ's account
  4. Use the Dispute Reason Decision Guide (Oracle)
  5. File 'I already paid for this another way' dispute
  6. File 'Cancelled Recurring' dispute
  7. Cardholder asks why they were rebilled
  8. Submit a merchant block
  9. File 'What I received wasn't what I expected' dispute
  10. Dispute hotel or airline charge
  11. Cardholder's name starts with R
  12. File 'I never received what I paid for' dispute
  13. CH forgot they signed up for a subscription
  14. Tell the CH what they may need to send after merchant responds
  15. Recommend Merchant Contact
  16. CH wants to cancel dispute in progress
  17. Ask Clarifying Questions from the Dispute Information Guide
  18. Caller has been with us since before 2010
  19. File 'I was charged the wrong amount' dispute
  20. Uphold CNA
  21. Ask the caller how they're doing
  22. Ask the caller how they're doing
  23. Send a secure doc upload link
  24. File 'I was charged more than once' dispute