Disputes Nesting Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. CH wants to cancel dispute in progress
2. Send a secure doc upload link
3. Tell the CH what they may need to send after merchant responds
4. Caller has been with us since before 2010
5. File 'I'm still being charged for something I cancelled or returned' dispute
6. File 'I was charged more than once' dispute
7. File 'I never received what I paid for' dispute
8. Cardholder's name starts with R
9. Ask the caller how they're doing
10. File 'What I received wasn't what I expected' dispute
11. Leave #PFDMCF note
12. Cardholder asks why they were rebilled
13. Ask Clarifying Questions from the Dispute Information Guide
14. Uphold CNA
15. File 'I already paid for this another way' dispute
16. Dispute hotel or airline charge
17. File 'Cancelled Recurring' dispute
18. Ask the caller how they're doing
19. Recommend Merchant Contact
20. Use the Dispute Reason Decision Guide (Oracle)
21. BJ's account
22. CH forgot they signed up for a subscription
23. File 'I was charged the wrong amount' dispute
24. Submit a merchant block