(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
File 'I was charged the wrong amount' dispute
Cardholder asks why they were rebilled
Recommend Merchant Contact
Leave #PFDMCF note
Cardholder's name starts with R
File 'I'm still being charged for something I cancelled or returned' dispute
Submit a merchant block
File 'I never received what I paid for' dispute
Send a secure doc upload link
Use the Dispute Reason Decision Guide (Oracle)
CH wants to cancel dispute in progress
File 'What I received wasn't what I expected' dispute
Ask the caller how they're doing
Ask Clarifying Questions from the Dispute Information Guide
Uphold CNA
Dispute hotel or airline charge
Caller has been with us since before 2010
BJ's account
CH forgot they signed up for a subscription
File 'Cancelled Recurring' dispute
Ask the caller how they're doing
File 'I already paid for this another way' dispute
File 'I was charged more than once' dispute
Tell the CH what they may need to send after merchant responds
