RecommendMerchantContactFile 'I waschargedmore thanonce' disputeCardholder'sname startswith RBJ'saccountFile 'I'm stillbeing chargedfor something Icancelled orreturned' disputeLeave#PFDMCFnoteAsk ClarifyingQuestions fromthe DisputeInformationGuideCardholderasks whythey wererebilledSubmit amerchantblockCaller hasbeen with ussince before2010Ask thecaller howthey'redoingUpholdCNAFile 'I wascharged thewrongamount'disputeTell the CHwhat they mayneed to sendafter merchantrespondsUse theDisputeReasonDecision Guide(Oracle)File 'What Ireceivedwasn't what Iexpected'disputeFile 'I neverreceivedwhat I paidfor' disputeCH wantsto canceldispute inprogressAsk thecaller howthey'redoingSend asecure docupload linkDisputehotel orairlinechargeFile 'Ialready paidfor thisanother way'disputeCH forgotthey signedup for asubscriptionFile'CancelledRecurring'disputeRecommendMerchantContactFile 'I waschargedmore thanonce' disputeCardholder'sname startswith RBJ'saccountFile 'I'm stillbeing chargedfor something Icancelled orreturned' disputeLeave#PFDMCFnoteAsk ClarifyingQuestions fromthe DisputeInformationGuideCardholderasks whythey wererebilledSubmit amerchantblockCaller hasbeen with ussince before2010Ask thecaller howthey'redoingUpholdCNAFile 'I wascharged thewrongamount'disputeTell the CHwhat they mayneed to sendafter merchantrespondsUse theDisputeReasonDecision Guide(Oracle)File 'What Ireceivedwasn't what Iexpected'disputeFile 'I neverreceivedwhat I paidfor' disputeCH wantsto canceldispute inprogressAsk thecaller howthey'redoingSend asecure docupload linkDisputehotel orairlinechargeFile 'Ialready paidfor thisanother way'disputeCH forgotthey signedup for asubscriptionFile'CancelledRecurring'dispute

Disputes Nesting Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Recommend Merchant Contact
  2. File 'I was charged more than once' dispute
  3. Cardholder's name starts with R
  4. BJ's account
  5. File 'I'm still being charged for something I cancelled or returned' dispute
  6. Leave #PFDMCF note
  7. Ask Clarifying Questions from the Dispute Information Guide
  8. Cardholder asks why they were rebilled
  9. Submit a merchant block
  10. Caller has been with us since before 2010
  11. Ask the caller how they're doing
  12. Uphold CNA
  13. File 'I was charged the wrong amount' dispute
  14. Tell the CH what they may need to send after merchant responds
  15. Use the Dispute Reason Decision Guide (Oracle)
  16. File 'What I received wasn't what I expected' dispute
  17. File 'I never received what I paid for' dispute
  18. CH wants to cancel dispute in progress
  19. Ask the caller how they're doing
  20. Send a secure doc upload link
  21. Dispute hotel or airline charge
  22. File 'I already paid for this another way' dispute
  23. CH forgot they signed up for a subscription
  24. File 'Cancelled Recurring' dispute