Ask thecaller howthey'redoingCH forgotthey signedup for asubscriptionFile 'I'm stillbeing chargedfor something Icancelled orreturned' disputeLeave#PFDMCFnoteSubmit amerchantblockBJ'saccountAsk thecaller howthey'redoingCaller hasbeen with ussince before2010Cardholderasks whythey wererebilledFile 'What Ireceivedwasn't what Iexpected'disputeRecommendMerchantContactUse theDisputeReasonDecision Guide(Oracle)File'CancelledRecurring'disputeSend asecure docupload linkFile 'I neverreceivedwhat I paidfor' disputeFile 'I waschargedmore thanonce' disputeCardholder'sname startswith RAsk ClarifyingQuestions fromthe DisputeInformationGuideDisputehotel orairlinechargeTell the CHwhat they mayneed to sendafter merchantrespondsUpholdCNAFile 'Ialready paidfor thisanother way'disputeFile 'I wascharged thewrongamount'disputeCH wantsto canceldispute inprogressAsk thecaller howthey'redoingCH forgotthey signedup for asubscriptionFile 'I'm stillbeing chargedfor something Icancelled orreturned' disputeLeave#PFDMCFnoteSubmit amerchantblockBJ'saccountAsk thecaller howthey'redoingCaller hasbeen with ussince before2010Cardholderasks whythey wererebilledFile 'What Ireceivedwasn't what Iexpected'disputeRecommendMerchantContactUse theDisputeReasonDecision Guide(Oracle)File'CancelledRecurring'disputeSend asecure docupload linkFile 'I neverreceivedwhat I paidfor' disputeFile 'I waschargedmore thanonce' disputeCardholder'sname startswith RAsk ClarifyingQuestions fromthe DisputeInformationGuideDisputehotel orairlinechargeTell the CHwhat they mayneed to sendafter merchantrespondsUpholdCNAFile 'Ialready paidfor thisanother way'disputeFile 'I wascharged thewrongamount'disputeCH wantsto canceldispute inprogress

Disputes Nesting Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask the caller how they're doing
  2. CH forgot they signed up for a subscription
  3. File 'I'm still being charged for something I cancelled or returned' dispute
  4. Leave #PFDMCF note
  5. Submit a merchant block
  6. BJ's account
  7. Ask the caller how they're doing
  8. Caller has been with us since before 2010
  9. Cardholder asks why they were rebilled
  10. File 'What I received wasn't what I expected' dispute
  11. Recommend Merchant Contact
  12. Use the Dispute Reason Decision Guide (Oracle)
  13. File 'Cancelled Recurring' dispute
  14. Send a secure doc upload link
  15. File 'I never received what I paid for' dispute
  16. File 'I was charged more than once' dispute
  17. Cardholder's name starts with R
  18. Ask Clarifying Questions from the Dispute Information Guide
  19. Dispute hotel or airline charge
  20. Tell the CH what they may need to send after merchant responds
  21. Uphold CNA
  22. File 'I already paid for this another way' dispute
  23. File 'I was charged the wrong amount' dispute
  24. CH wants to cancel dispute in progress