Tell the CHwhat they mayneed to sendafter merchantrespondsCH wantsto canceldispute inprogressFile 'I neverreceivedwhat I paidfor' disputeLeave#PFDMCFnoteCaller hasbeen with ussince before2010File 'What Ireceivedwasn't what Iexpected'disputeFile 'I waschargedmore thanonce' disputeUpholdCNACardholderasks whythey wererebilledFile 'Ialready paidfor thisanother way'disputeRecommendMerchantContactFile 'I wascharged thewrongamount'disputeDisputehotel orairlinechargeCardholder'sname startswith RAsk thecaller howthey'redoingBJ'saccountFile'CancelledRecurring'disputeUse theDisputeReasonDecision Guide(Oracle)CH forgotthey signedup for asubscriptionSend asecure docupload linkAsk ClarifyingQuestions fromthe DisputeInformationGuideFile 'I'm stillbeing chargedfor something Icancelled orreturned' disputeSubmit amerchantblockAsk thecaller howthey'redoingTell the CHwhat they mayneed to sendafter merchantrespondsCH wantsto canceldispute inprogressFile 'I neverreceivedwhat I paidfor' disputeLeave#PFDMCFnoteCaller hasbeen with ussince before2010File 'What Ireceivedwasn't what Iexpected'disputeFile 'I waschargedmore thanonce' disputeUpholdCNACardholderasks whythey wererebilledFile 'Ialready paidfor thisanother way'disputeRecommendMerchantContactFile 'I wascharged thewrongamount'disputeDisputehotel orairlinechargeCardholder'sname startswith RAsk thecaller howthey'redoingBJ'saccountFile'CancelledRecurring'disputeUse theDisputeReasonDecision Guide(Oracle)CH forgotthey signedup for asubscriptionSend asecure docupload linkAsk ClarifyingQuestions fromthe DisputeInformationGuideFile 'I'm stillbeing chargedfor something Icancelled orreturned' disputeSubmit amerchantblockAsk thecaller howthey'redoing

Disputes Nesting Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tell the CH what they may need to send after merchant responds
  2. CH wants to cancel dispute in progress
  3. File 'I never received what I paid for' dispute
  4. Leave #PFDMCF note
  5. Caller has been with us since before 2010
  6. File 'What I received wasn't what I expected' dispute
  7. File 'I was charged more than once' dispute
  8. Uphold CNA
  9. Cardholder asks why they were rebilled
  10. File 'I already paid for this another way' dispute
  11. Recommend Merchant Contact
  12. File 'I was charged the wrong amount' dispute
  13. Dispute hotel or airline charge
  14. Cardholder's name starts with R
  15. Ask the caller how they're doing
  16. BJ's account
  17. File 'Cancelled Recurring' dispute
  18. Use the Dispute Reason Decision Guide (Oracle)
  19. CH forgot they signed up for a subscription
  20. Send a secure doc upload link
  21. Ask Clarifying Questions from the Dispute Information Guide
  22. File 'I'm still being charged for something I cancelled or returned' dispute
  23. Submit a merchant block
  24. Ask the caller how they're doing