Cardholder'sname startswith RCH forgotthey signedup for asubscriptionFile 'I'm stillbeing chargedfor something Icancelled orreturned' disputeFile 'I wascharged thewrongamount'disputeDisputehotel orairlinechargeUpholdCNAAsk ClarifyingQuestions fromthe DisputeInformationGuideFile 'I neverreceivedwhat I paidfor' disputeAsk thecaller howthey'redoingCH wantsto canceldispute inprogressAsk thecaller howthey'redoingFile'CancelledRecurring'disputeCardholderasks whythey wererebilledBJ'saccountFile 'Ialready paidfor thisanother way'disputeTell the CHwhat they mayneed to sendafter merchantrespondsSend asecure docupload linkUse theDisputeReasonDecision Guide(Oracle)Submit amerchantblockFile 'What Ireceivedwasn't what Iexpected'disputeFile 'I waschargedmore thanonce' disputeLeave#PFDMCFnoteRecommendMerchantContactCaller hasbeen with ussince before2010Cardholder'sname startswith RCH forgotthey signedup for asubscriptionFile 'I'm stillbeing chargedfor something Icancelled orreturned' disputeFile 'I wascharged thewrongamount'disputeDisputehotel orairlinechargeUpholdCNAAsk ClarifyingQuestions fromthe DisputeInformationGuideFile 'I neverreceivedwhat I paidfor' disputeAsk thecaller howthey'redoingCH wantsto canceldispute inprogressAsk thecaller howthey'redoingFile'CancelledRecurring'disputeCardholderasks whythey wererebilledBJ'saccountFile 'Ialready paidfor thisanother way'disputeTell the CHwhat they mayneed to sendafter merchantrespondsSend asecure docupload linkUse theDisputeReasonDecision Guide(Oracle)Submit amerchantblockFile 'What Ireceivedwasn't what Iexpected'disputeFile 'I waschargedmore thanonce' disputeLeave#PFDMCFnoteRecommendMerchantContactCaller hasbeen with ussince before2010

Disputes Nesting Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Cardholder's name starts with R
  2. CH forgot they signed up for a subscription
  3. File 'I'm still being charged for something I cancelled or returned' dispute
  4. File 'I was charged the wrong amount' dispute
  5. Dispute hotel or airline charge
  6. Uphold CNA
  7. Ask Clarifying Questions from the Dispute Information Guide
  8. File 'I never received what I paid for' dispute
  9. Ask the caller how they're doing
  10. CH wants to cancel dispute in progress
  11. Ask the caller how they're doing
  12. File 'Cancelled Recurring' dispute
  13. Cardholder asks why they were rebilled
  14. BJ's account
  15. File 'I already paid for this another way' dispute
  16. Tell the CH what they may need to send after merchant responds
  17. Send a secure doc upload link
  18. Use the Dispute Reason Decision Guide (Oracle)
  19. Submit a merchant block
  20. File 'What I received wasn't what I expected' dispute
  21. File 'I was charged more than once' dispute
  22. Leave #PFDMCF note
  23. Recommend Merchant Contact
  24. Caller has been with us since before 2010