Disputes Nesting Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. File 'I was charged more than once' dispute
2. Ask the caller how they're doing
3. File 'What I received wasn't what I expected' dispute
4. Ask Clarifying Questions from the Dispute Information Guide
5. Send a secure doc upload link
6. BJ's account
7. File 'I'm still being charged for something I cancelled or returned' dispute
8. Use the Dispute Reason Decision Guide (Oracle)
9. File 'I was charged the wrong amount' dispute
10. File 'I already paid for this another way' dispute
11. Submit a merchant block
12. Leave #PFDMCF note
13. Caller has been with us since before 2010
14. Tell the CH what they may need to send after merchant responds
15. CH wants to cancel dispute in progress
16. File 'Cancelled Recurring' dispute
17. Recommend Merchant Contact
18. Ask the caller how they're doing
19. Cardholder's name starts with R
20. File 'I never received what I paid for' dispute
21. Cardholder asks why they were rebilled
22. Uphold CNA
23. Dispute hotel or airline charge
24. CH forgot they signed up for a subscription