Introduceyourself tosomeonenewThankfamilymembersfor supportThank adifferentdepartmentExplainmy roleTalk to apatientabout whatthey needTell apatient/customer“You’re in goodhands”Identify otherworker doinggood AIDETThoroughand clearhandoffWhat elsecan do foryou? I havethe timeManageupYourself!Knock on thedoor and askif you canenterManageup aCoworkerThankcoworkersforassistanceManage upa differentdepartmentThanksomeonefor sharingconcernsExplaindurationof aprocedureSmileand sayHello!Give arealistictimeestimateHelpsomeonewho is lostfind theirway10/5RuleManageup aPhysicianAnswerphonecorrectlyAcknowledge5 people inthe hallwayThank the ptfor letting uscare forthemIntroduceyourself tosomeonenewThankfamilymembersfor supportThank adifferentdepartmentExplainmy roleTalk to apatientabout whatthey needTell apatient/customer“You’re in goodhands”Identify otherworker doinggood AIDETThoroughand clearhandoffWhat elsecan do foryou? I havethe timeManageupYourself!Knock on thedoor and askif you canenterManageup aCoworkerThankcoworkersforassistanceManage upa differentdepartmentThanksomeonefor sharingconcernsExplaindurationof aprocedureSmileand sayHello!Give arealistictimeestimateHelpsomeonewho is lostfind theirway10/5RuleManageup aPhysicianAnswerphonecorrectlyAcknowledge5 people inthe hallwayThank the ptfor letting uscare forthem

AIDET Bingo - Gritman Medical Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Introduce yourself to someone new
  2. Thank family members for support
  3. Thank a different department
  4. Explain my role
  5. Talk to a patient about what they need
  6. Tell a patient/customer “You’re in good hands”
  7. Identify other worker doing good AIDET
  8. Thorough and clear handoff
  9. What else can do for you? I have the time
  10. Manage up Yourself!
  11. Knock on the door and ask if you can enter
  12. Manage up a Coworker
  13. Thank coworkers for assistance
  14. Manage up a different department
  15. Thank someone for sharing concerns
  16. Explain duration of a procedure
  17. Smile and say Hello!
  18. Give a realistic time estimate
  19. Help someone who is lost find their way
  20. 10/5 Rule
  21. Manage up a Physician
  22. Answer phone correctly
  23. Acknowledge 5 people in the hallway
  24. Thank the pt for letting us care for them