Manageup aPhysicianManage upa differentdepartmentThank the ptfor letting uscare forthemWhat elsecan do foryou? I havethe timeExplaindurationof aprocedure10/5RuleThankfamilymembersfor supportAnswerphonecorrectlyIntroduceyourself tosomeonenewManageupYourself!Explainmy roleKnock on thedoor and askif you canenterThoroughand clearhandoffIdentify otherworker doinggood AIDETTalk to apatientabout whatthey needAcknowledge5 people inthe hallwaySmileand sayHello!Manageup aCoworkerTell apatient/customer“You’re in goodhands”ThankcoworkersforassistanceThanksomeonefor sharingconcernsGive arealistictimeestimateThank adifferentdepartmentHelpsomeonewho is lostfind theirwayManageup aPhysicianManage upa differentdepartmentThank the ptfor letting uscare forthemWhat elsecan do foryou? I havethe timeExplaindurationof aprocedure10/5RuleThankfamilymembersfor supportAnswerphonecorrectlyIntroduceyourself tosomeonenewManageupYourself!Explainmy roleKnock on thedoor and askif you canenterThoroughand clearhandoffIdentify otherworker doinggood AIDETTalk to apatientabout whatthey needAcknowledge5 people inthe hallwaySmileand sayHello!Manageup aCoworkerTell apatient/customer“You’re in goodhands”ThankcoworkersforassistanceThanksomeonefor sharingconcernsGive arealistictimeestimateThank adifferentdepartmentHelpsomeonewho is lostfind theirway

AIDET Bingo - Gritman Medical Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Manage up a Physician
  2. Manage up a different department
  3. Thank the pt for letting us care for them
  4. What else can do for you? I have the time
  5. Explain duration of a procedure
  6. 10/5 Rule
  7. Thank family members for support
  8. Answer phone correctly
  9. Introduce yourself to someone new
  10. Manage up Yourself!
  11. Explain my role
  12. Knock on the door and ask if you can enter
  13. Thorough and clear handoff
  14. Identify other worker doing good AIDET
  15. Talk to a patient about what they need
  16. Acknowledge 5 people in the hallway
  17. Smile and say Hello!
  18. Manage up a Coworker
  19. Tell a patient/customer “You’re in good hands”
  20. Thank coworkers for assistance
  21. Thank someone for sharing concerns
  22. Give a realistic time estimate
  23. Thank a different department
  24. Help someone who is lost find their way