Manage upa differentdepartmentManageup aPhysicianExplainmy roleAcknowledge5 people inthe hallwayThanksomeonefor sharingconcernsIdentify otherworker doinggood AIDETWhat elsecan do foryou? I havethe timeKnock on thedoor and askif you canenterThankfamilymembersfor supportThankcoworkersforassistanceManageupYourself!Smileand sayHello!Tell apatient/customer“You’re in goodhands”Thank the ptfor letting uscare forthemHelpsomeonewho is lostfind theirwayGive arealistictimeestimate10/5RuleExplaindurationof aprocedureAnswerphonecorrectlyThank adifferentdepartmentManageup aCoworkerIntroduceyourself tosomeonenewTalk to apatientabout whatthey needThoroughand clearhandoffManage upa differentdepartmentManageup aPhysicianExplainmy roleAcknowledge5 people inthe hallwayThanksomeonefor sharingconcernsIdentify otherworker doinggood AIDETWhat elsecan do foryou? I havethe timeKnock on thedoor and askif you canenterThankfamilymembersfor supportThankcoworkersforassistanceManageupYourself!Smileand sayHello!Tell apatient/customer“You’re in goodhands”Thank the ptfor letting uscare forthemHelpsomeonewho is lostfind theirwayGive arealistictimeestimate10/5RuleExplaindurationof aprocedureAnswerphonecorrectlyThank adifferentdepartmentManageup aCoworkerIntroduceyourself tosomeonenewTalk to apatientabout whatthey needThoroughand clearhandoff

AIDET Bingo - Gritman Medical Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Manage up a different department
  2. Manage up a Physician
  3. Explain my role
  4. Acknowledge 5 people in the hallway
  5. Thank someone for sharing concerns
  6. Identify other worker doing good AIDET
  7. What else can do for you? I have the time
  8. Knock on the door and ask if you can enter
  9. Thank family members for support
  10. Thank coworkers for assistance
  11. Manage up Yourself!
  12. Smile and say Hello!
  13. Tell a patient/customer “You’re in good hands”
  14. Thank the pt for letting us care for them
  15. Help someone who is lost find their way
  16. Give a realistic time estimate
  17. 10/5 Rule
  18. Explain duration of a procedure
  19. Answer phone correctly
  20. Thank a different department
  21. Manage up a Coworker
  22. Introduce yourself to someone new
  23. Talk to a patient about what they need
  24. Thorough and clear handoff