Manage upa differentdepartmentHelpsomeonewho is lostfind theirwayThankfamilymembersfor supportSmileand sayHello!Explainmy roleThank adifferentdepartmentTalk to apatientabout whatthey needWhat elsecan do foryou? I havethe timeManageup aCoworkerExplaindurationof aprocedureKnock on thedoor and askif you canenterThanksomeonefor sharingconcernsManageup aPhysicianIdentify otherworker doinggood AIDETManageupYourself!AnswerphonecorrectlyIntroduceyourself tosomeonenewGive arealistictimeestimateThank the ptfor letting uscare forthemAcknowledge5 people inthe hallwayThankcoworkersforassistance10/5RuleThoroughand clearhandoffTell apatient/customer“You’re in goodhands”Manage upa differentdepartmentHelpsomeonewho is lostfind theirwayThankfamilymembersfor supportSmileand sayHello!Explainmy roleThank adifferentdepartmentTalk to apatientabout whatthey needWhat elsecan do foryou? I havethe timeManageup aCoworkerExplaindurationof aprocedureKnock on thedoor and askif you canenterThanksomeonefor sharingconcernsManageup aPhysicianIdentify otherworker doinggood AIDETManageupYourself!AnswerphonecorrectlyIntroduceyourself tosomeonenewGive arealistictimeestimateThank the ptfor letting uscare forthemAcknowledge5 people inthe hallwayThankcoworkersforassistance10/5RuleThoroughand clearhandoffTell apatient/customer“You’re in goodhands”

AIDET Bingo - Gritman Medical Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Manage up a different department
  2. Help someone who is lost find their way
  3. Thank family members for support
  4. Smile and say Hello!
  5. Explain my role
  6. Thank a different department
  7. Talk to a patient about what they need
  8. What else can do for you? I have the time
  9. Manage up a Coworker
  10. Explain duration of a procedure
  11. Knock on the door and ask if you can enter
  12. Thank someone for sharing concerns
  13. Manage up a Physician
  14. Identify other worker doing good AIDET
  15. Manage up Yourself!
  16. Answer phone correctly
  17. Introduce yourself to someone new
  18. Give a realistic time estimate
  19. Thank the pt for letting us care for them
  20. Acknowledge 5 people in the hallway
  21. Thank coworkers for assistance
  22. 10/5 Rule
  23. Thorough and clear handoff
  24. Tell a patient/customer “You’re in good hands”