Manageup aPhysician10/5RuleExplainmy roleIdentify otherworker doinggood AIDETWhat elsecan do foryou? I havethe timeThanksomeonefor sharingconcernsThoroughand clearhandoffManage upa differentdepartmentManageup aCoworkerIntroduceyourself tosomeonenewHelpsomeonewho is lostfind theirwayAcknowledge5 people inthe hallwayTalk to apatientabout whatthey needExplaindurationof aprocedureThank the ptfor letting uscare forthemManageupYourself!Smileand sayHello!Thank adifferentdepartmentThankfamilymembersfor supportGive arealistictimeestimateTell apatient/customer“You’re in goodhands”Knock on thedoor and askif you canenterThankcoworkersforassistanceAnswerphonecorrectlyManageup aPhysician10/5RuleExplainmy roleIdentify otherworker doinggood AIDETWhat elsecan do foryou? I havethe timeThanksomeonefor sharingconcernsThoroughand clearhandoffManage upa differentdepartmentManageup aCoworkerIntroduceyourself tosomeonenewHelpsomeonewho is lostfind theirwayAcknowledge5 people inthe hallwayTalk to apatientabout whatthey needExplaindurationof aprocedureThank the ptfor letting uscare forthemManageupYourself!Smileand sayHello!Thank adifferentdepartmentThankfamilymembersfor supportGive arealistictimeestimateTell apatient/customer“You’re in goodhands”Knock on thedoor and askif you canenterThankcoworkersforassistanceAnswerphonecorrectly

AIDET Bingo - Gritman Medical Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Manage up a Physician
  2. 10/5 Rule
  3. Explain my role
  4. Identify other worker doing good AIDET
  5. What else can do for you? I have the time
  6. Thank someone for sharing concerns
  7. Thorough and clear handoff
  8. Manage up a different department
  9. Manage up a Coworker
  10. Introduce yourself to someone new
  11. Help someone who is lost find their way
  12. Acknowledge 5 people in the hallway
  13. Talk to a patient about what they need
  14. Explain duration of a procedure
  15. Thank the pt for letting us care for them
  16. Manage up Yourself!
  17. Smile and say Hello!
  18. Thank a different department
  19. Thank family members for support
  20. Give a realistic time estimate
  21. Tell a patient/customer “You’re in good hands”
  22. Knock on the door and ask if you can enter
  23. Thank coworkers for assistance
  24. Answer phone correctly