Thank the ptfor letting uscare forthemKnock on thedoor and askif you canenterGive arealistictimeestimateThankfamilymembersfor supportThankcoworkersforassistanceThank adifferentdepartmentTell apatient/customer“You’re in goodhands”Manageup aPhysicianHelpsomeonewho is lostfind theirwayExplainmy roleIntroduceyourself tosomeonenewSmileand sayHello!Acknowledge5 people inthe hallwayManageup aCoworkerIdentify otherworker doinggood AIDETExplaindurationof aprocedure10/5RuleAnswerphonecorrectlyManage upa differentdepartmentTalk to apatientabout whatthey needWhat elsecan do foryou? I havethe timeThanksomeonefor sharingconcernsManageupYourself!Thoroughand clearhandoffThank the ptfor letting uscare forthemKnock on thedoor and askif you canenterGive arealistictimeestimateThankfamilymembersfor supportThankcoworkersforassistanceThank adifferentdepartmentTell apatient/customer“You’re in goodhands”Manageup aPhysicianHelpsomeonewho is lostfind theirwayExplainmy roleIntroduceyourself tosomeonenewSmileand sayHello!Acknowledge5 people inthe hallwayManageup aCoworkerIdentify otherworker doinggood AIDETExplaindurationof aprocedure10/5RuleAnswerphonecorrectlyManage upa differentdepartmentTalk to apatientabout whatthey needWhat elsecan do foryou? I havethe timeThanksomeonefor sharingconcernsManageupYourself!Thoroughand clearhandoff

AIDET Bingo - Gritman Medical Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank the pt for letting us care for them
  2. Knock on the door and ask if you can enter
  3. Give a realistic time estimate
  4. Thank family members for support
  5. Thank coworkers for assistance
  6. Thank a different department
  7. Tell a patient/customer “You’re in good hands”
  8. Manage up a Physician
  9. Help someone who is lost find their way
  10. Explain my role
  11. Introduce yourself to someone new
  12. Smile and say Hello!
  13. Acknowledge 5 people in the hallway
  14. Manage up a Coworker
  15. Identify other worker doing good AIDET
  16. Explain duration of a procedure
  17. 10/5 Rule
  18. Answer phone correctly
  19. Manage up a different department
  20. Talk to a patient about what they need
  21. What else can do for you? I have the time
  22. Thank someone for sharing concerns
  23. Manage up Yourself!
  24. Thorough and clear handoff