AnswerphonecorrectlyTalk to apatientabout whatthey needIdentify otherworker doinggood AIDETWhat elsecan do foryou? I havethe timeThank the ptfor letting uscare forthemKnock on thedoor and askif you canenterManageupYourself!Explaindurationof aprocedureManage upa differentdepartmentHelpsomeonewho is lostfind theirwaySmileand sayHello!Tell apatient/customer“You’re in goodhands”Thank adifferentdepartmentGive arealistictimeestimateIntroduceyourself tosomeonenewThankcoworkersforassistance10/5RuleManageup aPhysicianThankfamilymembersfor supportThoroughand clearhandoffAcknowledge5 people inthe hallwayExplainmy roleThanksomeonefor sharingconcernsManageup aCoworkerAnswerphonecorrectlyTalk to apatientabout whatthey needIdentify otherworker doinggood AIDETWhat elsecan do foryou? I havethe timeThank the ptfor letting uscare forthemKnock on thedoor and askif you canenterManageupYourself!Explaindurationof aprocedureManage upa differentdepartmentHelpsomeonewho is lostfind theirwaySmileand sayHello!Tell apatient/customer“You’re in goodhands”Thank adifferentdepartmentGive arealistictimeestimateIntroduceyourself tosomeonenewThankcoworkersforassistance10/5RuleManageup aPhysicianThankfamilymembersfor supportThoroughand clearhandoffAcknowledge5 people inthe hallwayExplainmy roleThanksomeonefor sharingconcernsManageup aCoworker

AIDET Bingo - Gritman Medical Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Answer phone correctly
  2. Talk to a patient about what they need
  3. Identify other worker doing good AIDET
  4. What else can do for you? I have the time
  5. Thank the pt for letting us care for them
  6. Knock on the door and ask if you can enter
  7. Manage up Yourself!
  8. Explain duration of a procedure
  9. Manage up a different department
  10. Help someone who is lost find their way
  11. Smile and say Hello!
  12. Tell a patient/customer “You’re in good hands”
  13. Thank a different department
  14. Give a realistic time estimate
  15. Introduce yourself to someone new
  16. Thank coworkers for assistance
  17. 10/5 Rule
  18. Manage up a Physician
  19. Thank family members for support
  20. Thorough and clear handoff
  21. Acknowledge 5 people in the hallway
  22. Explain my role
  23. Thank someone for sharing concerns
  24. Manage up a Coworker