Explaindurationof aprocedureManageup aCoworkerIdentify otherworker doinggood AIDETExplainmy roleAcknowledge5 people inthe hallwayAnswerphonecorrectlyGive arealistictimeestimateSmileand sayHello!Manage upa differentdepartmentHelpsomeonewho is lostfind theirwayTalk to apatientabout whatthey needTell apatient/customer“You’re in goodhands”Thank the ptfor letting uscare forthemThankfamilymembersfor supportThanksomeonefor sharingconcernsWhat elsecan do foryou? I havethe timeThank adifferentdepartmentManageupYourself!Introduceyourself tosomeonenew10/5RuleThankcoworkersforassistanceKnock on thedoor and askif you canenterThoroughand clearhandoffManageup aPhysicianExplaindurationof aprocedureManageup aCoworkerIdentify otherworker doinggood AIDETExplainmy roleAcknowledge5 people inthe hallwayAnswerphonecorrectlyGive arealistictimeestimateSmileand sayHello!Manage upa differentdepartmentHelpsomeonewho is lostfind theirwayTalk to apatientabout whatthey needTell apatient/customer“You’re in goodhands”Thank the ptfor letting uscare forthemThankfamilymembersfor supportThanksomeonefor sharingconcernsWhat elsecan do foryou? I havethe timeThank adifferentdepartmentManageupYourself!Introduceyourself tosomeonenew10/5RuleThankcoworkersforassistanceKnock on thedoor and askif you canenterThoroughand clearhandoffManageup aPhysician

AIDET Bingo - Gritman Medical Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Explain duration of a procedure
  2. Manage up a Coworker
  3. Identify other worker doing good AIDET
  4. Explain my role
  5. Acknowledge 5 people in the hallway
  6. Answer phone correctly
  7. Give a realistic time estimate
  8. Smile and say Hello!
  9. Manage up a different department
  10. Help someone who is lost find their way
  11. Talk to a patient about what they need
  12. Tell a patient/customer “You’re in good hands”
  13. Thank the pt for letting us care for them
  14. Thank family members for support
  15. Thank someone for sharing concerns
  16. What else can do for you? I have the time
  17. Thank a different department
  18. Manage up Yourself!
  19. Introduce yourself to someone new
  20. 10/5 Rule
  21. Thank coworkers for assistance
  22. Knock on the door and ask if you can enter
  23. Thorough and clear handoff
  24. Manage up a Physician