Thank coworkers for assistance Manage up a different department Manage up Yourself! Thank a different department What else can do for you? I have the time Thorough and clear handoff Introduce yourself to someone new Help someone who is lost find their way Answer phone correctly Manage up a Physician Tell a patient/customer “You’re in good hands” Thank the pt for letting us care for them Knock on the door and ask if you can enter Identify other worker doing good AIDET Thank family members for support Explain duration of a procedure Manage up a Coworker Acknowledge 5 people in the hallway Talk to a patient about what they need Thank someone for sharing concerns Explain my role 10/5 Rule Smile and say Hello! Give a realistic time estimate Thank coworkers for assistance Manage up a different department Manage up Yourself! Thank a different department What else can do for you? I have the time Thorough and clear handoff Introduce yourself to someone new Help someone who is lost find their way Answer phone correctly Manage up a Physician Tell a patient/customer “You’re in good hands” Thank the pt for letting us care for them Knock on the door and ask if you can enter Identify other worker doing good AIDET Thank family members for support Explain duration of a procedure Manage up a Coworker Acknowledge 5 people in the hallway Talk to a patient about what they need Thank someone for sharing concerns Explain my role 10/5 Rule Smile and say Hello! Give a realistic time estimate
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Thank coworkers for assistance
Manage up a different department
Manage up Yourself!
Thank a different department
What else can do for you? I have the time
Thorough and clear handoff
Introduce yourself to someone new
Help someone who is lost find their way
Answer phone correctly
Manage up a Physician
Tell a patient/customer “You’re in good hands”
Thank the pt for letting us care for them
Knock on the door and ask if you can enter
Identify other worker doing good AIDET
Thank family members for support
Explain duration of a procedure
Manage up a Coworker
Acknowledge 5 people in the hallway
Talk to a patient about what they need
Thank someone for sharing concerns
Explain my role
10/5 Rule
Smile and say Hello!
Give a realistic time estimate