Thanksomeonefor sharingconcernsGive arealistictimeestimateManageup aCoworkerWhat elsecan do foryou? I havethe timeIdentify otherworker doinggood AIDETSmileand sayHello!10/5RuleThoroughand clearhandoffAcknowledge5 people inthe hallwayThank adifferentdepartmentExplainmy roleKnock on thedoor and askif you canenterThankfamilymembersfor supportExplaindurationof aprocedureIntroduceyourself tosomeonenewManageup aPhysicianThankcoworkersforassistanceManageupYourself!Talk to apatientabout whatthey needThank the ptfor letting uscare forthemAnswerphonecorrectlyHelpsomeonewho is lostfind theirwayManage upa differentdepartmentTell apatient/customer“You’re in goodhands”Thanksomeonefor sharingconcernsGive arealistictimeestimateManageup aCoworkerWhat elsecan do foryou? I havethe timeIdentify otherworker doinggood AIDETSmileand sayHello!10/5RuleThoroughand clearhandoffAcknowledge5 people inthe hallwayThank adifferentdepartmentExplainmy roleKnock on thedoor and askif you canenterThankfamilymembersfor supportExplaindurationof aprocedureIntroduceyourself tosomeonenewManageup aPhysicianThankcoworkersforassistanceManageupYourself!Talk to apatientabout whatthey needThank the ptfor letting uscare forthemAnswerphonecorrectlyHelpsomeonewho is lostfind theirwayManage upa differentdepartmentTell apatient/customer“You’re in goodhands”

AIDET Bingo - Gritman Medical Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank someone for sharing concerns
  2. Give a realistic time estimate
  3. Manage up a Coworker
  4. What else can do for you? I have the time
  5. Identify other worker doing good AIDET
  6. Smile and say Hello!
  7. 10/5 Rule
  8. Thorough and clear handoff
  9. Acknowledge 5 people in the hallway
  10. Thank a different department
  11. Explain my role
  12. Knock on the door and ask if you can enter
  13. Thank family members for support
  14. Explain duration of a procedure
  15. Introduce yourself to someone new
  16. Manage up a Physician
  17. Thank coworkers for assistance
  18. Manage up Yourself!
  19. Talk to a patient about what they need
  20. Thank the pt for letting us care for them
  21. Answer phone correctly
  22. Help someone who is lost find their way
  23. Manage up a different department
  24. Tell a patient/customer “You’re in good hands”