ConfirmsemailaddressMakes thereservation!ReadschedulingadvisoryverbatimProvidedreservationnumberOffersSafeStorRepeatstheobjectionVerifiedrecommendedhoursKindToneSellsUrgencyReadthe endscriptingReadtraileradvisoryAdvisedthe chargefor theextensionAsks for thebusiness inthe form of aquestionConfirmscitystatezipcodeAsks for thebusiness asecond timeAsks forthe cellphonenumberProvides phonenumber to thedepartmentcustomer isbeingtransferred tooConfirmspick upAND dropof timeCompletedhookupbookproperlyTeam memberfollowed the callprocess whencalling forsomething besidesa reservationOffersfuturebusinessAsked if thecustomer wastowing avehicle to trailerfor OWreservationAsked howmany miles foraBE or BP(if over 4 hours)Schedulesa hitchreservationConfirmsemailaddressMakes thereservation!ReadschedulingadvisoryverbatimProvidedreservationnumberOffersSafeStorRepeatstheobjectionVerifiedrecommendedhoursKindToneSellsUrgencyReadthe endscriptingReadtraileradvisoryAdvisedthe chargefor theextensionAsks for thebusiness inthe form of aquestionConfirmscitystatezipcodeAsks for thebusiness asecond timeAsks forthe cellphonenumberProvides phonenumber to thedepartmentcustomer isbeingtransferred tooConfirmspick upAND dropof timeCompletedhookupbookproperlyTeam memberfollowed the callprocess whencalling forsomething besidesa reservationOffersfuturebusinessAsked if thecustomer wastowing avehicle to trailerfor OWreservationAsked howmany miles foraBE or BP(if over 4 hours)Schedulesa hitchreservation

U-Haul Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Confirms email address
  2. Makes the reservation!
  3. Read scheduling advisory verbatim
  4. Provided reservation number
  5. Offers SafeStor
  6. Repeats the objection
  7. Verified recommended hours
  8. Kind Tone
  9. Sells Urgency
  10. Read the end scripting
  11. Read trailer advisory
  12. Advised the charge for the extension
  13. Asks for the business in the form of a question
  14. Confirms city state zipcode
  15. Asks for the business a second time
  16. Asks for the cell phone number
  17. Provides phone number to the department customer is being transferred too
  18. Confirms pick up AND drop of time
  19. Completed hookup book properly
  20. Team member followed the call process when calling for something besides a reservation
  21. Offers future business
  22. Asked if the customer was towing a vehicle to trailer for OW reservation
  23. Asked how many miles for a BE or BP (if over 4 hours)
  24. Schedules a hitch reservation