Confirmspick upAND dropof timeAsks for thebusiness asecond timeOffersSafeStorKindToneAsked howmany miles foraBE or BP(if over 4 hours)Asked if thecustomer wastowing avehicle to trailerfor OWreservationReadthe endscriptingConfirmsemailaddressSchedulesa hitchreservationRepeatstheobjectionReadschedulingadvisoryverbatimVerifiedrecommendedhoursTeam memberfollowed the callprocess whencalling forsomething besidesa reservationAsks for thebusiness inthe form of aquestionProvides phonenumber to thedepartmentcustomer isbeingtransferred tooMakes thereservation!OffersfuturebusinessConfirmscitystatezipcodeCompletedhookupbookproperlyProvidedreservationnumberAdvisedthe chargefor theextensionReadtraileradvisorySellsUrgencyAsks forthe cellphonenumberConfirmspick upAND dropof timeAsks for thebusiness asecond timeOffersSafeStorKindToneAsked howmany miles foraBE or BP(if over 4 hours)Asked if thecustomer wastowing avehicle to trailerfor OWreservationReadthe endscriptingConfirmsemailaddressSchedulesa hitchreservationRepeatstheobjectionReadschedulingadvisoryverbatimVerifiedrecommendedhoursTeam memberfollowed the callprocess whencalling forsomething besidesa reservationAsks for thebusiness inthe form of aquestionProvides phonenumber to thedepartmentcustomer isbeingtransferred tooMakes thereservation!OffersfuturebusinessConfirmscitystatezipcodeCompletedhookupbookproperlyProvidedreservationnumberAdvisedthe chargefor theextensionReadtraileradvisorySellsUrgencyAsks forthe cellphonenumber

U-Haul Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Confirms pick up AND drop of time
  2. Asks for the business a second time
  3. Offers SafeStor
  4. Kind Tone
  5. Asked how many miles for a BE or BP (if over 4 hours)
  6. Asked if the customer was towing a vehicle to trailer for OW reservation
  7. Read the end scripting
  8. Confirms email address
  9. Schedules a hitch reservation
  10. Repeats the objection
  11. Read scheduling advisory verbatim
  12. Verified recommended hours
  13. Team member followed the call process when calling for something besides a reservation
  14. Asks for the business in the form of a question
  15. Provides phone number to the department customer is being transferred too
  16. Makes the reservation!
  17. Offers future business
  18. Confirms city state zipcode
  19. Completed hookup book properly
  20. Provided reservation number
  21. Advised the charge for the extension
  22. Read trailer advisory
  23. Sells Urgency
  24. Asks for the cell phone number