Provides phonenumber to thedepartmentcustomer isbeingtransferred tooAsks for thebusiness inthe form of aquestionRepeatstheobjectionSchedulesa hitchreservationKindToneReadschedulingadvisoryverbatimSellsUrgencyConfirmscitystatezipcodeConfirmsemailaddressAsks forthe cellphonenumberReadtraileradvisoryTeam memberfollowed the callprocess whencalling forsomething besidesa reservationMakes thereservation!Asks for thebusiness asecond timeReadthe endscriptingProvidedreservationnumberConfirmspick upAND dropof timeAdvisedthe chargefor theextensionAsked if thecustomer wastowing avehicle to trailerfor OWreservationVerifiedrecommendedhoursOffersfuturebusinessAsked howmany miles foraBE or BP(if over 4 hours)CompletedhookupbookproperlyOffersSafeStorProvides phonenumber to thedepartmentcustomer isbeingtransferred tooAsks for thebusiness inthe form of aquestionRepeatstheobjectionSchedulesa hitchreservationKindToneReadschedulingadvisoryverbatimSellsUrgencyConfirmscitystatezipcodeConfirmsemailaddressAsks forthe cellphonenumberReadtraileradvisoryTeam memberfollowed the callprocess whencalling forsomething besidesa reservationMakes thereservation!Asks for thebusiness asecond timeReadthe endscriptingProvidedreservationnumberConfirmspick upAND dropof timeAdvisedthe chargefor theextensionAsked if thecustomer wastowing avehicle to trailerfor OWreservationVerifiedrecommendedhoursOffersfuturebusinessAsked howmany miles foraBE or BP(if over 4 hours)CompletedhookupbookproperlyOffersSafeStor

U-Haul Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Provides phone number to the department customer is being transferred too
  2. Asks for the business in the form of a question
  3. Repeats the objection
  4. Schedules a hitch reservation
  5. Kind Tone
  6. Read scheduling advisory verbatim
  7. Sells Urgency
  8. Confirms city state zipcode
  9. Confirms email address
  10. Asks for the cell phone number
  11. Read trailer advisory
  12. Team member followed the call process when calling for something besides a reservation
  13. Makes the reservation!
  14. Asks for the business a second time
  15. Read the end scripting
  16. Provided reservation number
  17. Confirms pick up AND drop of time
  18. Advised the charge for the extension
  19. Asked if the customer was towing a vehicle to trailer for OW reservation
  20. Verified recommended hours
  21. Offers future business
  22. Asked how many miles for a BE or BP (if over 4 hours)
  23. Completed hookup book properly
  24. Offers SafeStor