(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Read trailer advisory
Team member followed the call process when calling for something besides a reservation
Offers future business
Asked how many miles for a
BE or BP
(if over 4 hours)
Asked if the customer was towing a vehicle to trailer for OW reservation
Repeats the objection
Read scheduling advisory verbatim
Provided reservation number
Sells Urgency
Read the end scripting
Confirms pick up AND drop of time
Confirms email address
Asks for the business a second time
Asks for the cell phone number
Confirms
city
state
zipcode
Advised the charge
for the extension
Completed
hookup book
properly
Makes the reservation!
Kind Tone
Offers SafeStor
Verified recommended hours
Provides phone number to the department customer is being transferred too
