OffersSafeStorAsks for thebusiness inthe form of aquestionAsked if thecustomer wastowing avehicle to trailerfor OWreservationConfirmspick upAND dropof timeSellsUrgencyVerifiedrecommendedhoursProvidedreservationnumberAdvisedthe chargefor theextensionConfirmscitystatezipcodeKindToneRepeatstheobjectionTeam memberfollowed the callprocess whencalling forsomething besidesa reservationAsks for thebusiness asecond timeAsks forthe cellphonenumberConfirmsemailaddressReadschedulingadvisoryverbatimOffersfuturebusinessAsked howmany miles foraBE or BP(if over 4 hours)Readthe endscriptingReadtraileradvisorySchedulesa hitchreservationCompletedhookupbookproperlyProvides phonenumber to thedepartmentcustomer isbeingtransferred tooMakes thereservation!OffersSafeStorAsks for thebusiness inthe form of aquestionAsked if thecustomer wastowing avehicle to trailerfor OWreservationConfirmspick upAND dropof timeSellsUrgencyVerifiedrecommendedhoursProvidedreservationnumberAdvisedthe chargefor theextensionConfirmscitystatezipcodeKindToneRepeatstheobjectionTeam memberfollowed the callprocess whencalling forsomething besidesa reservationAsks for thebusiness asecond timeAsks forthe cellphonenumberConfirmsemailaddressReadschedulingadvisoryverbatimOffersfuturebusinessAsked howmany miles foraBE or BP(if over 4 hours)Readthe endscriptingReadtraileradvisorySchedulesa hitchreservationCompletedhookupbookproperlyProvides phonenumber to thedepartmentcustomer isbeingtransferred tooMakes thereservation!

U-Haul Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Offers SafeStor
  2. Asks for the business in the form of a question
  3. Asked if the customer was towing a vehicle to trailer for OW reservation
  4. Confirms pick up AND drop of time
  5. Sells Urgency
  6. Verified recommended hours
  7. Provided reservation number
  8. Advised the charge for the extension
  9. Confirms city state zipcode
  10. Kind Tone
  11. Repeats the objection
  12. Team member followed the call process when calling for something besides a reservation
  13. Asks for the business a second time
  14. Asks for the cell phone number
  15. Confirms email address
  16. Read scheduling advisory verbatim
  17. Offers future business
  18. Asked how many miles for a BE or BP (if over 4 hours)
  19. Read the end scripting
  20. Read trailer advisory
  21. Schedules a hitch reservation
  22. Completed hookup book properly
  23. Provides phone number to the department customer is being transferred too
  24. Makes the reservation!