(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Confirms email address
Confirms
city
state
zipcode
Makes the reservation!
Asks for the business in the form of a question
Asks for the business a second time
Offers SafeStor
Provided reservation number
Asked how many miles for a
BE or BP
(if over 4 hours)
Kind Tone
Verified recommended hours
Offers future business
Asks for the cell phone number
Asked if the customer was towing a vehicle to trailer for OW reservation
Team member followed the call process when calling for something besides a reservation
Read scheduling advisory verbatim
Read the end scripting
Repeats the objection
Advised the charge
for the extension
Confirms pick up AND drop of time
Sells Urgency
Read trailer advisory
Provides phone number to the department customer is being transferred too
