Team memberfollowed the callprocess whencalling forsomething besidesa reservationConfirmspick upAND dropof timeSchedulesa hitchreservationProvidedreservationnumberAdvisedthe chargefor theextensionOffersfuturebusinessCompletedhookupbookproperlyConfirmscitystatezipcodeRepeatstheobjectionAsks forthe cellphonenumberAsked howmany miles foraBE or BP(if over 4 hours)Asks for thebusiness asecond timeProvides phonenumber to thedepartmentcustomer isbeingtransferred tooKindToneReadthe endscriptingVerifiedrecommendedhoursReadtraileradvisoryOffersSafeStorMakes thereservation!ConfirmsemailaddressReadschedulingadvisoryverbatimAsks for thebusiness inthe form of aquestionSellsUrgencyAsked if thecustomer wastowing avehicle to trailerfor OWreservationTeam memberfollowed the callprocess whencalling forsomething besidesa reservationConfirmspick upAND dropof timeSchedulesa hitchreservationProvidedreservationnumberAdvisedthe chargefor theextensionOffersfuturebusinessCompletedhookupbookproperlyConfirmscitystatezipcodeRepeatstheobjectionAsks forthe cellphonenumberAsked howmany miles foraBE or BP(if over 4 hours)Asks for thebusiness asecond timeProvides phonenumber to thedepartmentcustomer isbeingtransferred tooKindToneReadthe endscriptingVerifiedrecommendedhoursReadtraileradvisoryOffersSafeStorMakes thereservation!ConfirmsemailaddressReadschedulingadvisoryverbatimAsks for thebusiness inthe form of aquestionSellsUrgencyAsked if thecustomer wastowing avehicle to trailerfor OWreservation

U-Haul Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Team member followed the call process when calling for something besides a reservation
  2. Confirms pick up AND drop of time
  3. Schedules a hitch reservation
  4. Provided reservation number
  5. Advised the charge for the extension
  6. Offers future business
  7. Completed hookup book properly
  8. Confirms city state zipcode
  9. Repeats the objection
  10. Asks for the cell phone number
  11. Asked how many miles for a BE or BP (if over 4 hours)
  12. Asks for the business a second time
  13. Provides phone number to the department customer is being transferred too
  14. Kind Tone
  15. Read the end scripting
  16. Verified recommended hours
  17. Read trailer advisory
  18. Offers SafeStor
  19. Makes the reservation!
  20. Confirms email address
  21. Read scheduling advisory verbatim
  22. Asks for the business in the form of a question
  23. Sells Urgency
  24. Asked if the customer was towing a vehicle to trailer for OW reservation