OffersSafeStorAsked if thecustomer wastowing avehicle to trailerfor OWreservationRepeatstheobjectionAdvisedthe chargefor theextensionCompletedhookupbookproperlyReadtraileradvisoryAsks for thebusiness asecond timeSchedulesa hitchreservationMakes thereservation!ConfirmscitystatezipcodeTeam memberfollowed the callprocess whencalling forsomething besidesa reservationKindToneProvides phonenumber to thedepartmentcustomer isbeingtransferred tooConfirmsemailaddressReadschedulingadvisoryverbatimReadthe endscriptingConfirmspick upAND dropof timeSellsUrgencyProvidedreservationnumberAsks forthe cellphonenumberAsks for thebusiness inthe form of aquestionOffersfuturebusinessVerifiedrecommendedhoursAsked howmany miles foraBE or BP(if over 4 hours)OffersSafeStorAsked if thecustomer wastowing avehicle to trailerfor OWreservationRepeatstheobjectionAdvisedthe chargefor theextensionCompletedhookupbookproperlyReadtraileradvisoryAsks for thebusiness asecond timeSchedulesa hitchreservationMakes thereservation!ConfirmscitystatezipcodeTeam memberfollowed the callprocess whencalling forsomething besidesa reservationKindToneProvides phonenumber to thedepartmentcustomer isbeingtransferred tooConfirmsemailaddressReadschedulingadvisoryverbatimReadthe endscriptingConfirmspick upAND dropof timeSellsUrgencyProvidedreservationnumberAsks forthe cellphonenumberAsks for thebusiness inthe form of aquestionOffersfuturebusinessVerifiedrecommendedhoursAsked howmany miles foraBE or BP(if over 4 hours)

U-Haul Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Offers SafeStor
  2. Asked if the customer was towing a vehicle to trailer for OW reservation
  3. Repeats the objection
  4. Advised the charge for the extension
  5. Completed hookup book properly
  6. Read trailer advisory
  7. Asks for the business a second time
  8. Schedules a hitch reservation
  9. Makes the reservation!
  10. Confirms city state zipcode
  11. Team member followed the call process when calling for something besides a reservation
  12. Kind Tone
  13. Provides phone number to the department customer is being transferred too
  14. Confirms email address
  15. Read scheduling advisory verbatim
  16. Read the end scripting
  17. Confirms pick up AND drop of time
  18. Sells Urgency
  19. Provided reservation number
  20. Asks for the cell phone number
  21. Asks for the business in the form of a question
  22. Offers future business
  23. Verified recommended hours
  24. Asked how many miles for a BE or BP (if over 4 hours)