(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Confirms email address
Provided reservation number
Read the end scripting
Confirms pick up AND drop of time
Read trailer advisory
Kind Tone
Completed
hookup book
properly
Asks for the cell phone number
Advised the charge
for the extension
Offers future business
Schedules a hitch reservation
Makes the reservation!
Team member followed the call process when calling for something besides a reservation
Read scheduling advisory verbatim
Asked if the customer was towing a vehicle to trailer for OW reservation
Offers SafeStor
Confirms
city
state
zipcode
Repeats the objection
Sells Urgency
Asked how many miles for a
BE or BP
(if over 4 hours)
Provides phone number to the department customer is being transferred too
