Asks forthe cellphonenumberProvidedreservationnumberSellsUrgencyVerifiedrecommendedhoursKindToneAsks for thebusiness inthe form of aquestionAsks for thebusiness asecond timeAsked if thecustomer wastowing avehicle to trailerfor OWreservationReadthe endscriptingConfirmscitystatezipcodeOffersfuturebusinessTeam memberfollowed the callprocess whencalling forsomething besidesa reservationConfirmsemailaddressRepeatstheobjectionConfirmspick upAND dropof timeAdvisedthe chargefor theextensionAsked howmany miles foraBE or BP(if over 4 hours)ReadtraileradvisoryCompletedhookupbookproperlyReadschedulingadvisoryverbatimMakes thereservation!Schedulesa hitchreservationOffersSafeStorProvides phonenumber to thedepartmentcustomer isbeingtransferred tooAsks forthe cellphonenumberProvidedreservationnumberSellsUrgencyVerifiedrecommendedhoursKindToneAsks for thebusiness inthe form of aquestionAsks for thebusiness asecond timeAsked if thecustomer wastowing avehicle to trailerfor OWreservationReadthe endscriptingConfirmscitystatezipcodeOffersfuturebusinessTeam memberfollowed the callprocess whencalling forsomething besidesa reservationConfirmsemailaddressRepeatstheobjectionConfirmspick upAND dropof timeAdvisedthe chargefor theextensionAsked howmany miles foraBE or BP(if over 4 hours)ReadtraileradvisoryCompletedhookupbookproperlyReadschedulingadvisoryverbatimMakes thereservation!Schedulesa hitchreservationOffersSafeStorProvides phonenumber to thedepartmentcustomer isbeingtransferred too

U-Haul Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asks for the cell phone number
  2. Provided reservation number
  3. Sells Urgency
  4. Verified recommended hours
  5. Kind Tone
  6. Asks for the business in the form of a question
  7. Asks for the business a second time
  8. Asked if the customer was towing a vehicle to trailer for OW reservation
  9. Read the end scripting
  10. Confirms city state zipcode
  11. Offers future business
  12. Team member followed the call process when calling for something besides a reservation
  13. Confirms email address
  14. Repeats the objection
  15. Confirms pick up AND drop of time
  16. Advised the charge for the extension
  17. Asked how many miles for a BE or BP (if over 4 hours)
  18. Read trailer advisory
  19. Completed hookup book properly
  20. Read scheduling advisory verbatim
  21. Makes the reservation!
  22. Schedules a hitch reservation
  23. Offers SafeStor
  24. Provides phone number to the department customer is being transferred too