(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Sells Urgency
Read the end scripting
Team member followed the call process when calling for something besides a reservation
Offers future business
Advised the charge
for the extension
Asks for the business a second time
Confirms
city
state
zipcode
Verified recommended hours
Provides phone number to the department customer is being transferred too
Completed
hookup book
properly
Provided reservation number
Read scheduling advisory verbatim
Offers SafeStor
Asks for the business in the form of a question
Read trailer advisory
Kind Tone
Asked how many miles for a
BE or BP
(if over 4 hours)
Asks for the cell phone number
Repeats the objection
Asked if the customer was towing a vehicle to trailer for OW reservation
