ReadtraileradvisoryCompletedhookupbookproperlyAsks forthe cellphonenumberOffersSafeStorProvidedreservationnumberSellsUrgencyKindToneMakes thereservation!ConfirmscitystatezipcodeVerifiedrecommendedhoursTeam memberfollowed the callprocess whencalling forsomething besidesa reservationAsked if thecustomer wastowing avehicle to trailerfor OWreservationConfirmspick upAND dropof timeAsked howmany miles foraBE or BP(if over 4 hours)OffersfuturebusinessReadschedulingadvisoryverbatimConfirmsemailaddressAdvisedthe chargefor theextensionReadthe endscriptingSchedulesa hitchreservationProvides phonenumber to thedepartmentcustomer isbeingtransferred tooAsks for thebusiness inthe form of aquestionRepeatstheobjectionAsks for thebusiness asecond timeReadtraileradvisoryCompletedhookupbookproperlyAsks forthe cellphonenumberOffersSafeStorProvidedreservationnumberSellsUrgencyKindToneMakes thereservation!ConfirmscitystatezipcodeVerifiedrecommendedhoursTeam memberfollowed the callprocess whencalling forsomething besidesa reservationAsked if thecustomer wastowing avehicle to trailerfor OWreservationConfirmspick upAND dropof timeAsked howmany miles foraBE or BP(if over 4 hours)OffersfuturebusinessReadschedulingadvisoryverbatimConfirmsemailaddressAdvisedthe chargefor theextensionReadthe endscriptingSchedulesa hitchreservationProvides phonenumber to thedepartmentcustomer isbeingtransferred tooAsks for thebusiness inthe form of aquestionRepeatstheobjectionAsks for thebusiness asecond time

U-Haul Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Read trailer advisory
  2. Completed hookup book properly
  3. Asks for the cell phone number
  4. Offers SafeStor
  5. Provided reservation number
  6. Sells Urgency
  7. Kind Tone
  8. Makes the reservation!
  9. Confirms city state zipcode
  10. Verified recommended hours
  11. Team member followed the call process when calling for something besides a reservation
  12. Asked if the customer was towing a vehicle to trailer for OW reservation
  13. Confirms pick up AND drop of time
  14. Asked how many miles for a BE or BP (if over 4 hours)
  15. Offers future business
  16. Read scheduling advisory verbatim
  17. Confirms email address
  18. Advised the charge for the extension
  19. Read the end scripting
  20. Schedules a hitch reservation
  21. Provides phone number to the department customer is being transferred too
  22. Asks for the business in the form of a question
  23. Repeats the objection
  24. Asks for the business a second time