(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Completed
hookup book
properly
Read scheduling advisory verbatim
Offers future business
Verified recommended hours
Makes the reservation!
Asks for the cell phone number
Read trailer advisory
Provided reservation number
Read the end scripting
Kind Tone
Confirms
city
state
zipcode
Asks for the business in the form of a question
Sells Urgency
Repeats the objection
Provides phone number to the department customer is being transferred too
Asked how many miles for a
BE or BP
(if over 4 hours)
Schedules a hitch reservation
Asks for the business a second time
Asked if the customer was towing a vehicle to trailer for OW reservation
Confirms pick up AND drop of time
Team member followed the call process when calling for something besides a reservation