Asks for thebusiness asecond timeSellsUrgencyRepeatstheobjectionProvides phonenumber to thedepartmentcustomer isbeingtransferred tooCompletedhookupbookproperlyVerifiedrecommendedhoursProvidedreservationnumberKindToneReadschedulingadvisoryverbatimOffersfuturebusinessSchedulesa hitchreservationReadtraileradvisoryAsks forthe cellphonenumberConfirmspick upAND dropof timeAsked if thecustomer wastowing avehicle to trailerfor OWreservationConfirmscitystatezipcodeAsked howmany miles foraBE or BP(if over 4 hours)Advisedthe chargefor theextensionAsks for thebusiness inthe form of aquestionReadthe endscriptingTeam memberfollowed the callprocess whencalling forsomething besidesa reservationOffersSafeStorMakes thereservation!ConfirmsemailaddressAsks for thebusiness asecond timeSellsUrgencyRepeatstheobjectionProvides phonenumber to thedepartmentcustomer isbeingtransferred tooCompletedhookupbookproperlyVerifiedrecommendedhoursProvidedreservationnumberKindToneReadschedulingadvisoryverbatimOffersfuturebusinessSchedulesa hitchreservationReadtraileradvisoryAsks forthe cellphonenumberConfirmspick upAND dropof timeAsked if thecustomer wastowing avehicle to trailerfor OWreservationConfirmscitystatezipcodeAsked howmany miles foraBE or BP(if over 4 hours)Advisedthe chargefor theextensionAsks for thebusiness inthe form of aquestionReadthe endscriptingTeam memberfollowed the callprocess whencalling forsomething besidesa reservationOffersSafeStorMakes thereservation!Confirmsemailaddress

U-Haul Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asks for the business a second time
  2. Sells Urgency
  3. Repeats the objection
  4. Provides phone number to the department customer is being transferred too
  5. Completed hookup book properly
  6. Verified recommended hours
  7. Provided reservation number
  8. Kind Tone
  9. Read scheduling advisory verbatim
  10. Offers future business
  11. Schedules a hitch reservation
  12. Read trailer advisory
  13. Asks for the cell phone number
  14. Confirms pick up AND drop of time
  15. Asked if the customer was towing a vehicle to trailer for OW reservation
  16. Confirms city state zipcode
  17. Asked how many miles for a BE or BP (if over 4 hours)
  18. Advised the charge for the extension
  19. Asks for the business in the form of a question
  20. Read the end scripting
  21. Team member followed the call process when calling for something besides a reservation
  22. Offers SafeStor
  23. Makes the reservation!
  24. Confirms email address