(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Kind Tone
Confirms
city
state
zipcode
Read scheduling advisory verbatim
Advised the charge
for the extension
Asked if the customer was towing a vehicle to trailer for OW reservation
Confirms email address
Asks for the business a second time
Asks for the cell phone number
Makes the reservation!
Completed
hookup book
properly
Repeats the objection
Confirms pick up AND drop of time
Asks for the business in the form of a question
Asked how many miles for a
BE or BP
(if over 4 hours)
Offers future business
Team member followed the call process when calling for something besides a reservation
Read the end scripting
Schedules a hitch reservation
Read trailer advisory
Sells Urgency
Provided reservation number
Provides phone number to the department customer is being transferred too
