CompletedhookupbookproperlyProvides phonenumber to thedepartmentcustomer isbeingtransferred tooMakes thereservation!ReadschedulingadvisoryverbatimSellsUrgencySchedulesa hitchreservationConfirmsemailaddressVerifiedrecommendedhoursAsked howmany miles foraBE or BP(if over 4 hours)Asks forthe cellphonenumberAsks for thebusiness asecond timeAsked if thecustomer wastowing avehicle to trailerfor OWreservationOffersfuturebusinessReadtraileradvisoryReadthe endscriptingOffersSafeStorAdvisedthe chargefor theextensionConfirmspick upAND dropof timeProvidedreservationnumberRepeatstheobjectionConfirmscitystatezipcodeKindToneAsks for thebusiness inthe form of aquestionTeam memberfollowed the callprocess whencalling forsomething besidesa reservationCompletedhookupbookproperlyProvides phonenumber to thedepartmentcustomer isbeingtransferred tooMakes thereservation!ReadschedulingadvisoryverbatimSellsUrgencySchedulesa hitchreservationConfirmsemailaddressVerifiedrecommendedhoursAsked howmany miles foraBE or BP(if over 4 hours)Asks forthe cellphonenumberAsks for thebusiness asecond timeAsked if thecustomer wastowing avehicle to trailerfor OWreservationOffersfuturebusinessReadtraileradvisoryReadthe endscriptingOffersSafeStorAdvisedthe chargefor theextensionConfirmspick upAND dropof timeProvidedreservationnumberRepeatstheobjectionConfirmscitystatezipcodeKindToneAsks for thebusiness inthe form of aquestionTeam memberfollowed the callprocess whencalling forsomething besidesa reservation

U-Haul Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Completed hookup book properly
  2. Provides phone number to the department customer is being transferred too
  3. Makes the reservation!
  4. Read scheduling advisory verbatim
  5. Sells Urgency
  6. Schedules a hitch reservation
  7. Confirms email address
  8. Verified recommended hours
  9. Asked how many miles for a BE or BP (if over 4 hours)
  10. Asks for the cell phone number
  11. Asks for the business a second time
  12. Asked if the customer was towing a vehicle to trailer for OW reservation
  13. Offers future business
  14. Read trailer advisory
  15. Read the end scripting
  16. Offers SafeStor
  17. Advised the charge for the extension
  18. Confirms pick up AND drop of time
  19. Provided reservation number
  20. Repeats the objection
  21. Confirms city state zipcode
  22. Kind Tone
  23. Asks for the business in the form of a question
  24. Team member followed the call process when calling for something besides a reservation