Read 2newclientsbiosCompleteApollo orUKtrainingLearnedsomethingnewReceiveda C.A.R.EAwardHandled &resolvedanescalationLogged 5Waivers &FavorsUsed aTSAcertificateWorkedExpertCarePNRsReceiveda thankyou froma colleageCompletean ApolloExchangeTook 10 ormore callsin a dayHelped 5colleagesGot atravelerupgradedComplete adevelopmentPlanWorked thereconfirmationqueueShared abestpracticetipReceived100% on2 callmonitoringWhat areGBTValuesWasTaskMasterCalmed adisgruntledcallerReceiveda thankyou for atravelerRead andsharedsomethingon UConnectWorked aprojectassignedby a leaderCompleteComplianceTrainingRead 2newclientsbiosCompleteApollo orUKtrainingLearnedsomethingnewReceiveda C.A.R.EAwardHandled &resolvedanescalationLogged 5Waivers &FavorsUsed aTSAcertificateWorkedExpertCarePNRsReceiveda thankyou froma colleageCompletean ApolloExchangeTook 10 ormore callsin a dayHelped 5colleagesGot atravelerupgradedComplete adevelopmentPlanWorked thereconfirmationqueueShared abestpracticetipReceived100% on2 callmonitoringWhat areGBTValuesWasTaskMasterCalmed adisgruntledcallerReceiveda thankyou for atravelerRead andsharedsomethingon UConnectWorked aprojectassignedby a leaderCompleteComplianceTraining

FIRST Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Read 2 new clients bios
  2. Complete Apollo or UK training
  3. Learned something new
  4. Received a C.A.R.E Award
  5. Handled & resolved an escalation
  6. Logged 5 Waivers & Favors
  7. Used a TSA certificate
  8. Worked Expert Care PNRs
  9. Received a thank you from a colleage
  10. Complete an Apollo Exchange
  11. Took 10 or more calls in a day
  12. Helped 5 colleages
  13. Got a traveler upgraded
  14. Complete a development Plan
  15. Worked the reconfirmation queue
  16. Shared a best practice tip
  17. Received 100% on 2 call monitoring
  18. What are GBT Values
  19. Was Task Master
  20. Calmed a disgruntled caller
  21. Received a thank you for a traveler
  22. Read and shared something on U Connect
  23. Worked a project assigned by a leader
  24. Complete Compliance Training