What areGBTValuesRead 2newclientsbiosLogged 5Waivers &FavorsShared abestpracticetipCompletean ApolloExchangeCompleteComplianceTrainingReceiveda thankyou froma colleageReceived100% on2 callmonitoringWasTaskMasterRead andsharedsomethingon UConnectLearnedsomethingnewWorked aprojectassignedby a leaderCompleteApollo orUKtrainingWorkedExpertCarePNRsHandled &resolvedanescalationComplete adevelopmentPlanReceiveda thankyou for atravelerReceiveda C.A.R.EAwardGot atravelerupgradedUsed aTSAcertificateHelped 5colleagesTook 10 ormore callsin a dayCalmed adisgruntledcallerWorked thereconfirmationqueueWhat areGBTValuesRead 2newclientsbiosLogged 5Waivers &FavorsShared abestpracticetipCompletean ApolloExchangeCompleteComplianceTrainingReceiveda thankyou froma colleageReceived100% on2 callmonitoringWasTaskMasterRead andsharedsomethingon UConnectLearnedsomethingnewWorked aprojectassignedby a leaderCompleteApollo orUKtrainingWorkedExpertCarePNRsHandled &resolvedanescalationComplete adevelopmentPlanReceiveda thankyou for atravelerReceiveda C.A.R.EAwardGot atravelerupgradedUsed aTSAcertificateHelped 5colleagesTook 10 ormore callsin a dayCalmed adisgruntledcallerWorked thereconfirmationqueue

FIRST Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. What are GBT Values
  2. Read 2 new clients bios
  3. Logged 5 Waivers & Favors
  4. Shared a best practice tip
  5. Complete an Apollo Exchange
  6. Complete Compliance Training
  7. Received a thank you from a colleage
  8. Received 100% on 2 call monitoring
  9. Was Task Master
  10. Read and shared something on U Connect
  11. Learned something new
  12. Worked a project assigned by a leader
  13. Complete Apollo or UK training
  14. Worked Expert Care PNRs
  15. Handled & resolved an escalation
  16. Complete a development Plan
  17. Received a thank you for a traveler
  18. Received a C.A.R.E Award
  19. Got a traveler upgraded
  20. Used a TSA certificate
  21. Helped 5 colleages
  22. Took 10 or more calls in a day
  23. Calmed a disgruntled caller
  24. Worked the reconfirmation queue