Used a TSA certificate Worked a project assigned by a leader Received a thank you for a traveler What are GBT Values Received a thank you from a colleage Complete a development Plan Shared a best practice tip Took 10 or more calls in a day Complete Compliance Training Received 100% on 2 call monitoring Read 2 new clients bios Read and shared something on U Connect Complete an Apollo Exchange Logged 5 Waivers & Favors Handled & resolved an escalation Learned something new Worked the reconfirmation queue Got a traveler upgraded Received a C.A.R.E Award Calmed a disgruntled caller Complete Apollo or UK training Worked Expert Care PNRs Was Task Master Helped 5 colleages Used a TSA certificate Worked a project assigned by a leader Received a thank you for a traveler What are GBT Values Received a thank you from a colleage Complete a development Plan Shared a best practice tip Took 10 or more calls in a day Complete Compliance Training Received 100% on 2 call monitoring Read 2 new clients bios Read and shared something on U Connect Complete an Apollo Exchange Logged 5 Waivers & Favors Handled & resolved an escalation Learned something new Worked the reconfirmation queue Got a traveler upgraded Received a C.A.R.E Award Calmed a disgruntled caller Complete Apollo or UK training Worked Expert Care PNRs Was Task Master Helped 5 colleages
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Used a TSA certificate
Worked a project assigned by a leader
Received a thank you for a traveler
What are GBT Values
Received a thank you from a colleage
Complete a development Plan
Shared a best practice tip
Took 10 or more calls in a day
Complete
Compliance
Training
Received 100% on 2 call monitoring
Read 2 new clients bios
Read and shared something on U Connect
Complete an Apollo Exchange
Logged 5 Waivers & Favors
Handled & resolved an escalation
Learned something new
Worked the reconfirmation queue
Got a traveler upgraded
Received a C.A.R.E Award
Calmed a disgruntled caller
Complete Apollo or UK training
Worked Expert Care PNRs
Was Task Master
Helped 5 colleages