Calmed adisgruntledcallerRead 2newclientsbiosCompleteApollo orUKtrainingReceived100% on2 callmonitoringLogged 5Waivers &FavorsGot atravelerupgradedLearnedsomethingnewHandled &resolvedanescalationUsed aTSAcertificateRead andsharedsomethingon UConnectWasTaskMasterWorkedExpertCarePNRsReceiveda thankyou for atravelerComplete adevelopmentPlanTook 10 ormore callsin a dayWorked thereconfirmationqueueCompleteComplianceTrainingReceiveda C.A.R.EAwardWhat areGBTValuesCompletean ApolloExchangeShared abestpracticetipHelped 5colleagesReceiveda thankyou froma colleageWorked aprojectassignedby a leaderCalmed adisgruntledcallerRead 2newclientsbiosCompleteApollo orUKtrainingReceived100% on2 callmonitoringLogged 5Waivers &FavorsGot atravelerupgradedLearnedsomethingnewHandled &resolvedanescalationUsed aTSAcertificateRead andsharedsomethingon UConnectWasTaskMasterWorkedExpertCarePNRsReceiveda thankyou for atravelerComplete adevelopmentPlanTook 10 ormore callsin a dayWorked thereconfirmationqueueCompleteComplianceTrainingReceiveda C.A.R.EAwardWhat areGBTValuesCompletean ApolloExchangeShared abestpracticetipHelped 5colleagesReceiveda thankyou froma colleageWorked aprojectassignedby a leader

FIRST Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Calmed a disgruntled caller
  2. Read 2 new clients bios
  3. Complete Apollo or UK training
  4. Received 100% on 2 call monitoring
  5. Logged 5 Waivers & Favors
  6. Got a traveler upgraded
  7. Learned something new
  8. Handled & resolved an escalation
  9. Used a TSA certificate
  10. Read and shared something on U Connect
  11. Was Task Master
  12. Worked Expert Care PNRs
  13. Received a thank you for a traveler
  14. Complete a development Plan
  15. Took 10 or more calls in a day
  16. Worked the reconfirmation queue
  17. Complete Compliance Training
  18. Received a C.A.R.E Award
  19. What are GBT Values
  20. Complete an Apollo Exchange
  21. Shared a best practice tip
  22. Helped 5 colleages
  23. Received a thank you from a colleage
  24. Worked a project assigned by a leader