Read 2newclientsbiosRead andsharedsomethingon UConnectCalmed adisgruntledcallerCompleteComplianceTrainingWorked thereconfirmationqueueWasTaskMasterShared abestpracticetipHandled &resolvedanescalationComplete adevelopmentPlanReceiveda C.A.R.EAwardReceiveda thankyou froma colleageWhat areGBTValuesWorkedExpertCarePNRsCompletean ApolloExchangeTook 10 ormore callsin a dayReceiveda thankyou for atravelerGot atravelerupgradedHelped 5colleagesUsed aTSAcertificateReceived100% on2 callmonitoringWorked aprojectassignedby a leaderLearnedsomethingnewCompleteApollo orUKtrainingLogged 5Waivers &FavorsRead 2newclientsbiosRead andsharedsomethingon UConnectCalmed adisgruntledcallerCompleteComplianceTrainingWorked thereconfirmationqueueWasTaskMasterShared abestpracticetipHandled &resolvedanescalationComplete adevelopmentPlanReceiveda C.A.R.EAwardReceiveda thankyou froma colleageWhat areGBTValuesWorkedExpertCarePNRsCompletean ApolloExchangeTook 10 ormore callsin a dayReceiveda thankyou for atravelerGot atravelerupgradedHelped 5colleagesUsed aTSAcertificateReceived100% on2 callmonitoringWorked aprojectassignedby a leaderLearnedsomethingnewCompleteApollo orUKtrainingLogged 5Waivers &Favors

FIRST Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Read 2 new clients bios
  2. Read and shared something on U Connect
  3. Calmed a disgruntled caller
  4. Complete Compliance Training
  5. Worked the reconfirmation queue
  6. Was Task Master
  7. Shared a best practice tip
  8. Handled & resolved an escalation
  9. Complete a development Plan
  10. Received a C.A.R.E Award
  11. Received a thank you from a colleage
  12. What are GBT Values
  13. Worked Expert Care PNRs
  14. Complete an Apollo Exchange
  15. Took 10 or more calls in a day
  16. Received a thank you for a traveler
  17. Got a traveler upgraded
  18. Helped 5 colleages
  19. Used a TSA certificate
  20. Received 100% on 2 call monitoring
  21. Worked a project assigned by a leader
  22. Learned something new
  23. Complete Apollo or UK training
  24. Logged 5 Waivers & Favors