Worked thereconfirmationqueueReceived100% on2 callmonitoringCompleteComplianceTrainingReceiveda thankyou for atravelerReceiveda C.A.R.EAwardLogged 5Waivers &FavorsLearnedsomethingnewComplete adevelopmentPlanWhat areGBTValuesShared abestpracticetipRead andsharedsomethingon UConnectHandled &resolvedanescalationHelped 5colleagesUsed aTSAcertificateWorked aprojectassignedby a leaderWasTaskMasterTook 10 ormore callsin a dayCalmed adisgruntledcallerCompletean ApolloExchangeRead 2newclientsbiosReceiveda thankyou froma colleageWorkedExpertCarePNRsGot atravelerupgradedCompleteApollo orUKtrainingWorked thereconfirmationqueueReceived100% on2 callmonitoringCompleteComplianceTrainingReceiveda thankyou for atravelerReceiveda C.A.R.EAwardLogged 5Waivers &FavorsLearnedsomethingnewComplete adevelopmentPlanWhat areGBTValuesShared abestpracticetipRead andsharedsomethingon UConnectHandled &resolvedanescalationHelped 5colleagesUsed aTSAcertificateWorked aprojectassignedby a leaderWasTaskMasterTook 10 ormore callsin a dayCalmed adisgruntledcallerCompletean ApolloExchangeRead 2newclientsbiosReceiveda thankyou froma colleageWorkedExpertCarePNRsGot atravelerupgradedCompleteApollo orUKtraining

FIRST Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Worked the reconfirmation queue
  2. Received 100% on 2 call monitoring
  3. Complete Compliance Training
  4. Received a thank you for a traveler
  5. Received a C.A.R.E Award
  6. Logged 5 Waivers & Favors
  7. Learned something new
  8. Complete a development Plan
  9. What are GBT Values
  10. Shared a best practice tip
  11. Read and shared something on U Connect
  12. Handled & resolved an escalation
  13. Helped 5 colleages
  14. Used a TSA certificate
  15. Worked a project assigned by a leader
  16. Was Task Master
  17. Took 10 or more calls in a day
  18. Calmed a disgruntled caller
  19. Complete an Apollo Exchange
  20. Read 2 new clients bios
  21. Received a thank you from a colleage
  22. Worked Expert Care PNRs
  23. Got a traveler upgraded
  24. Complete Apollo or UK training