Used aTSAcertificateWorked aprojectassignedby a leaderReceiveda thankyou for atravelerWhat areGBTValuesReceiveda thankyou froma colleageComplete adevelopmentPlanShared abestpracticetipTook 10 ormore callsin a dayCompleteComplianceTrainingReceived100% on2 callmonitoringRead 2newclientsbiosRead andsharedsomethingon UConnectCompletean ApolloExchangeLogged 5Waivers &FavorsHandled &resolvedanescalationLearnedsomethingnewWorked thereconfirmationqueueGot atravelerupgradedReceiveda C.A.R.EAwardCalmed adisgruntledcallerCompleteApollo orUKtrainingWorkedExpertCarePNRsWasTaskMasterHelped 5colleagesUsed aTSAcertificateWorked aprojectassignedby a leaderReceiveda thankyou for atravelerWhat areGBTValuesReceiveda thankyou froma colleageComplete adevelopmentPlanShared abestpracticetipTook 10 ormore callsin a dayCompleteComplianceTrainingReceived100% on2 callmonitoringRead 2newclientsbiosRead andsharedsomethingon UConnectCompletean ApolloExchangeLogged 5Waivers &FavorsHandled &resolvedanescalationLearnedsomethingnewWorked thereconfirmationqueueGot atravelerupgradedReceiveda C.A.R.EAwardCalmed adisgruntledcallerCompleteApollo orUKtrainingWorkedExpertCarePNRsWasTaskMasterHelped 5colleages

FIRST Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used a TSA certificate
  2. Worked a project assigned by a leader
  3. Received a thank you for a traveler
  4. What are GBT Values
  5. Received a thank you from a colleage
  6. Complete a development Plan
  7. Shared a best practice tip
  8. Took 10 or more calls in a day
  9. Complete Compliance Training
  10. Received 100% on 2 call monitoring
  11. Read 2 new clients bios
  12. Read and shared something on U Connect
  13. Complete an Apollo Exchange
  14. Logged 5 Waivers & Favors
  15. Handled & resolved an escalation
  16. Learned something new
  17. Worked the reconfirmation queue
  18. Got a traveler upgraded
  19. Received a C.A.R.E Award
  20. Calmed a disgruntled caller
  21. Complete Apollo or UK training
  22. Worked Expert Care PNRs
  23. Was Task Master
  24. Helped 5 colleages