Read andsharedsomethingon UConnectHelped 5colleagesReceived100% on2 callmonitoringGot atravelerupgradedReceiveda C.A.R.EAwardTook 10 ormore callsin a dayWhat areGBTValuesLogged 5Waivers &FavorsShared abestpracticetipRead 2newclientsbiosWorked thereconfirmationqueueComplete adevelopmentPlanCalmed adisgruntledcallerHandled &resolvedanescalationCompletean ApolloExchangeReceiveda thankyou froma colleageCompleteComplianceTrainingWorked aprojectassignedby a leaderLearnedsomethingnewWasTaskMasterCompleteApollo orUKtrainingUsed aTSAcertificateReceiveda thankyou for atravelerWorkedExpertCarePNRsRead andsharedsomethingon UConnectHelped 5colleagesReceived100% on2 callmonitoringGot atravelerupgradedReceiveda C.A.R.EAwardTook 10 ormore callsin a dayWhat areGBTValuesLogged 5Waivers &FavorsShared abestpracticetipRead 2newclientsbiosWorked thereconfirmationqueueComplete adevelopmentPlanCalmed adisgruntledcallerHandled &resolvedanescalationCompletean ApolloExchangeReceiveda thankyou froma colleageCompleteComplianceTrainingWorked aprojectassignedby a leaderLearnedsomethingnewWasTaskMasterCompleteApollo orUKtrainingUsed aTSAcertificateReceiveda thankyou for atravelerWorkedExpertCarePNRs

FIRST Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Read and shared something on U Connect
  2. Helped 5 colleages
  3. Received 100% on 2 call monitoring
  4. Got a traveler upgraded
  5. Received a C.A.R.E Award
  6. Took 10 or more calls in a day
  7. What are GBT Values
  8. Logged 5 Waivers & Favors
  9. Shared a best practice tip
  10. Read 2 new clients bios
  11. Worked the reconfirmation queue
  12. Complete a development Plan
  13. Calmed a disgruntled caller
  14. Handled & resolved an escalation
  15. Complete an Apollo Exchange
  16. Received a thank you from a colleage
  17. Complete Compliance Training
  18. Worked a project assigned by a leader
  19. Learned something new
  20. Was Task Master
  21. Complete Apollo or UK training
  22. Used a TSA certificate
  23. Received a thank you for a traveler
  24. Worked Expert Care PNRs