LearnedsomethingnewReceived100% on2 callmonitoringCalmed adisgruntledcallerWhat areGBTValuesShared abestpracticetipComplete adevelopmentPlanRead andsharedsomethingon UConnectCompleteComplianceTrainingReceiveda C.A.R.EAwardWorked thereconfirmationqueueWasTaskMasterGot atravelerupgradedWorked aprojectassignedby a leaderReceiveda thankyou froma colleageWorkedExpertCarePNRsHandled &resolvedanescalationUsed aTSAcertificateCompletean ApolloExchangeRead 2newclientsbiosReceiveda thankyou for atravelerHelped 5colleagesCompleteApollo orUKtrainingLogged 5Waivers &FavorsTook 10 ormore callsin a dayLearnedsomethingnewReceived100% on2 callmonitoringCalmed adisgruntledcallerWhat areGBTValuesShared abestpracticetipComplete adevelopmentPlanRead andsharedsomethingon UConnectCompleteComplianceTrainingReceiveda C.A.R.EAwardWorked thereconfirmationqueueWasTaskMasterGot atravelerupgradedWorked aprojectassignedby a leaderReceiveda thankyou froma colleageWorkedExpertCarePNRsHandled &resolvedanescalationUsed aTSAcertificateCompletean ApolloExchangeRead 2newclientsbiosReceiveda thankyou for atravelerHelped 5colleagesCompleteApollo orUKtrainingLogged 5Waivers &FavorsTook 10 ormore callsin a day

FIRST Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Learned something new
  2. Received 100% on 2 call monitoring
  3. Calmed a disgruntled caller
  4. What are GBT Values
  5. Shared a best practice tip
  6. Complete a development Plan
  7. Read and shared something on U Connect
  8. Complete Compliance Training
  9. Received a C.A.R.E Award
  10. Worked the reconfirmation queue
  11. Was Task Master
  12. Got a traveler upgraded
  13. Worked a project assigned by a leader
  14. Received a thank you from a colleage
  15. Worked Expert Care PNRs
  16. Handled & resolved an escalation
  17. Used a TSA certificate
  18. Complete an Apollo Exchange
  19. Read 2 new clients bios
  20. Received a thank you for a traveler
  21. Helped 5 colleages
  22. Complete Apollo or UK training
  23. Logged 5 Waivers & Favors
  24. Took 10 or more calls in a day