Worked thereconfirmationqueueHelped 5colleagesReceiveda C.A.R.EAwardComplete adevelopmentPlanRead 2newclientsbiosGot atravelerupgradedShared abestpracticetipCompleteComplianceTrainingCompleteApollo orUKtrainingLearnedsomethingnewCompletean ApolloExchangeWhat areGBTValuesLogged 5Waivers &FavorsReceiveda thankyou for atravelerUsed aTSAcertificateTook 10 ormore callsin a dayRead andsharedsomethingon UConnectReceived100% on2 callmonitoringWorkedExpertCarePNRsWasTaskMasterReceiveda thankyou froma colleageCalmed adisgruntledcallerHandled &resolvedanescalationWorked aprojectassignedby a leaderWorked thereconfirmationqueueHelped 5colleagesReceiveda C.A.R.EAwardComplete adevelopmentPlanRead 2newclientsbiosGot atravelerupgradedShared abestpracticetipCompleteComplianceTrainingCompleteApollo orUKtrainingLearnedsomethingnewCompletean ApolloExchangeWhat areGBTValuesLogged 5Waivers &FavorsReceiveda thankyou for atravelerUsed aTSAcertificateTook 10 ormore callsin a dayRead andsharedsomethingon UConnectReceived100% on2 callmonitoringWorkedExpertCarePNRsWasTaskMasterReceiveda thankyou froma colleageCalmed adisgruntledcallerHandled &resolvedanescalationWorked aprojectassignedby a leader

FIRST Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Worked the reconfirmation queue
  2. Helped 5 colleages
  3. Received a C.A.R.E Award
  4. Complete a development Plan
  5. Read 2 new clients bios
  6. Got a traveler upgraded
  7. Shared a best practice tip
  8. Complete Compliance Training
  9. Complete Apollo or UK training
  10. Learned something new
  11. Complete an Apollo Exchange
  12. What are GBT Values
  13. Logged 5 Waivers & Favors
  14. Received a thank you for a traveler
  15. Used a TSA certificate
  16. Took 10 or more calls in a day
  17. Read and shared something on U Connect
  18. Received 100% on 2 call monitoring
  19. Worked Expert Care PNRs
  20. Was Task Master
  21. Received a thank you from a colleage
  22. Calmed a disgruntled caller
  23. Handled & resolved an escalation
  24. Worked a project assigned by a leader