What areGBTValuesWorkedExpertCarePNRsLearnedsomethingnewLogged 5Waivers &FavorsWorked thereconfirmationqueueReceiveda thankyou froma colleageRead 2newclientsbiosHandled &resolvedanescalationComplete adevelopmentPlanCompleteApollo orUKtrainingReceived100% on2 callmonitoringGot atravelerupgradedCompletean ApolloExchangeUsed aTSAcertificateReceiveda thankyou for atravelerHelped 5colleagesShared abestpracticetipRead andsharedsomethingon UConnectCalmed adisgruntledcallerCompleteComplianceTrainingTook 10 ormore callsin a dayWasTaskMasterReceiveda C.A.R.EAwardWorked aprojectassignedby a leaderWhat areGBTValuesWorkedExpertCarePNRsLearnedsomethingnewLogged 5Waivers &FavorsWorked thereconfirmationqueueReceiveda thankyou froma colleageRead 2newclientsbiosHandled &resolvedanescalationComplete adevelopmentPlanCompleteApollo orUKtrainingReceived100% on2 callmonitoringGot atravelerupgradedCompletean ApolloExchangeUsed aTSAcertificateReceiveda thankyou for atravelerHelped 5colleagesShared abestpracticetipRead andsharedsomethingon UConnectCalmed adisgruntledcallerCompleteComplianceTrainingTook 10 ormore callsin a dayWasTaskMasterReceiveda C.A.R.EAwardWorked aprojectassignedby a leader

FIRST Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. What are GBT Values
  2. Worked Expert Care PNRs
  3. Learned something new
  4. Logged 5 Waivers & Favors
  5. Worked the reconfirmation queue
  6. Received a thank you from a colleage
  7. Read 2 new clients bios
  8. Handled & resolved an escalation
  9. Complete a development Plan
  10. Complete Apollo or UK training
  11. Received 100% on 2 call monitoring
  12. Got a traveler upgraded
  13. Complete an Apollo Exchange
  14. Used a TSA certificate
  15. Received a thank you for a traveler
  16. Helped 5 colleages
  17. Shared a best practice tip
  18. Read and shared something on U Connect
  19. Calmed a disgruntled caller
  20. Complete Compliance Training
  21. Took 10 or more calls in a day
  22. Was Task Master
  23. Received a C.A.R.E Award
  24. Worked a project assigned by a leader