LearnedsomethingnewReceived100% on2 callmonitoringCompleteComplianceTrainingWhat areGBTValuesWorked thereconfirmationqueueTook 10 ormore callsin a dayShared abestpracticetipGot atravelerupgradedLogged 5Waivers &FavorsRead 2newclientsbiosCalmed adisgruntledcallerComplete adevelopmentPlanWasTaskMasterHandled &resolvedanescalationReceiveda thankyou for atravelerCompleteApollo orUKtrainingUsed aTSAcertificateWorked aprojectassignedby a leaderWorkedExpertCarePNRsReceiveda thankyou froma colleageCompletean ApolloExchangeReceiveda C.A.R.EAwardRead andsharedsomethingon UConnectHelped 5colleagesLearnedsomethingnewReceived100% on2 callmonitoringCompleteComplianceTrainingWhat areGBTValuesWorked thereconfirmationqueueTook 10 ormore callsin a dayShared abestpracticetipGot atravelerupgradedLogged 5Waivers &FavorsRead 2newclientsbiosCalmed adisgruntledcallerComplete adevelopmentPlanWasTaskMasterHandled &resolvedanescalationReceiveda thankyou for atravelerCompleteApollo orUKtrainingUsed aTSAcertificateWorked aprojectassignedby a leaderWorkedExpertCarePNRsReceiveda thankyou froma colleageCompletean ApolloExchangeReceiveda C.A.R.EAwardRead andsharedsomethingon UConnectHelped 5colleages

FIRST Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Learned something new
  2. Received 100% on 2 call monitoring
  3. Complete Compliance Training
  4. What are GBT Values
  5. Worked the reconfirmation queue
  6. Took 10 or more calls in a day
  7. Shared a best practice tip
  8. Got a traveler upgraded
  9. Logged 5 Waivers & Favors
  10. Read 2 new clients bios
  11. Calmed a disgruntled caller
  12. Complete a development Plan
  13. Was Task Master
  14. Handled & resolved an escalation
  15. Received a thank you for a traveler
  16. Complete Apollo or UK training
  17. Used a TSA certificate
  18. Worked a project assigned by a leader
  19. Worked Expert Care PNRs
  20. Received a thank you from a colleage
  21. Complete an Apollo Exchange
  22. Received a C.A.R.E Award
  23. Read and shared something on U Connect
  24. Helped 5 colleages