Drop offcustomerdoesn'trespond/acknowledgeyouCustomer onphoneintroducesthemselvesfor no reasonOnly onelabel formultipleboxes*Startsreturn atregister*Sets itemdown with nolabel or code"Idk whatyou need""I made itjust in time!"1 minutebefore closeStarts givingphonenumberbefore youask for itYells at youforprice/Amazonissue?WholeFoods /Kohl's / UPSPickup*Knocks ondoor / jigglesdoorknobafter close*"The label isright here"*PostageRequired*Does ittell youwhat itemthat's for?*On thephone* "Hangon I'm atAmazon/USPS/FedEx"I just hadthe codeand it wentawayThisarrivedbroken!CMS /CAMS /POSOfflineIs that thecheapestoption?Label tapedonto itemwith nopackagingOh actuallythat lastcode was forTHIS itemAmazonsaid Ididn't needanythingTypesemailwrongCan't youjust scanthis?*AmazonRMA code**Doesn'tknow howto changebrightness*label tooblurry /stretched /small to scanCustomercomplainsaboutpriceDescription:gifts /presentsLeaveschild towanderstoreI used towork forUPS,USPS, etc.MattmentionOld personstruggleswith cardreaderIt's notloading"snailmail""slowboat"mangledbox*Waits atdoor 5minutesbefore open*Wow! Youguys are soslow / busy /mentions aline*Checksreceipt tomake sureeverything ison there*Runsovercurb"Just acoupleamazonreturns"Customertells Darianher hairmatches hershirtUnwrappedrugAmazonalways makesit so easy / It'salways socomplicated"it's nevergottenlost/damagedbefore""on thescale" *putsit on thecounter**Approachesregisterbeforecalled**mentionsbagels*Waits in line,still hasnothingready atcounterLabel iscomicallylarge"Do youhave a box /do you guyssell boxes?"Why doyou needmyaddress?I'm just doingthis for mywife/boss/friendCustomerwalksbehindcounterDo youguys takeFedEx?"Set it on thescale" *setsit on thecounter**Amazon sentit to us andwe didn't likeit because*blah* *blah*Can you upthebrightness?*Customerzooms in*Doesn'tsay byeon thephoneBabyscreamcrying"And it justneeds to besealed" "canI borrowsome tape?"Wants topay usinga UPSAccount*hits print ont&c butdoesn't wantthem**Takes thereturn out ofthe bag youneed to put itin*Tries to haveus scan thelabel fromtheir phone50 DropoffpackagesI left mywallet/phonein the car"I'd like toship this"(it's a dropoff)*Customerskips line todrop mail,pickup pkg,etc*Drop offcustomerdoesn'trespond/acknowledgeyouCustomer onphoneintroducesthemselvesfor no reasonOnly onelabel formultipleboxes*Startsreturn atregister*Sets itemdown with nolabel or code"Idk whatyou need""I made itjust in time!"1 minutebefore closeStarts givingphonenumberbefore youask for itYells at youforprice/Amazonissue?WholeFoods /Kohl's / UPSPickup*Knocks ondoor / jigglesdoorknobafter close*"The label isright here"*PostageRequired*Does ittell youwhat itemthat's for?*On thephone* "Hangon I'm atAmazon/USPS/FedEx"I just hadthe codeand it wentawayThisarrivedbroken!CMS /CAMS /POSOfflineIs that thecheapestoption?Label tapedonto itemwith nopackagingOh actuallythat lastcode was forTHIS itemAmazonsaid Ididn't needanythingTypesemailwrongCan't youjust scanthis?*AmazonRMA code**Doesn'tknow howto changebrightness*label tooblurry /stretched /small to scanCustomercomplainsaboutpriceDescription:gifts /presentsLeaveschild towanderstoreI used towork forUPS,USPS, etc.MattmentionOld personstruggleswith cardreaderIt's notloading"snailmail""slowboat"mangledbox*Waits atdoor 5minutesbefore open*Wow! Youguys are soslow / busy /mentions aline*Checksreceipt tomake sureeverything ison there*Runsovercurb"Just acoupleamazonreturns"Customertells Darianher hairmatches hershirtUnwrappedrugAmazonalways makesit so easy / It'salways socomplicated"it's nevergottenlost/damagedbefore""on thescale" *putsit on thecounter**Approachesregisterbeforecalled**mentionsbagels*Waits in line,still hasnothingready atcounterLabel iscomicallylarge"Do youhave a box /do you guyssell boxes?"Why doyou needmyaddress?I'm just doingthis for mywife/boss/friendCustomerwalksbehindcounterDo youguys takeFedEx?"Set it on thescale" *setsit on thecounter**Amazon sentit to us andwe didn't likeit because*blah* *blah*Can you upthebrightness?*Customerzooms in*Doesn'tsay byeon thephoneBabyscreamcrying"And it justneeds to besealed" "canI borrowsome tape?"Wants topay usinga UPSAccount*hits print ont&c butdoesn't wantthem**Takes thereturn out ofthe bag youneed to put itin*Tries to haveus scan thelabel fromtheir phone50 DropoffpackagesI left mywallet/phonein the car"I'd like toship this"(it's a dropoff)*Customerskips line todrop mail,pickup pkg,etc*

UPS Store Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Drop off customer doesn't respond/ acknowledge you
  2. Customer on phone introduces themselves for no reason
  3. Only one label for multiple boxes
  4. *Starts return at register*
  5. Sets item down with no label or code "Idk what you need"
  6. "I made it just in time!" 1 minute before close
  7. Starts giving phone number before you ask for it
  8. Yells at you for price/Amazon issue?
  9. Whole Foods / Kohl's / UPS Pickup
  10. *Knocks on door / jiggles doorknob after close*
  11. "The label is right here" *Postage Required*
  12. Does it tell you what item that's for?
  13. *On the phone* "Hang on I'm at Amazon/ USPS/FedEx"
  14. I just had the code and it went away
  15. This arrived broken!
  16. CMS / CAMS / POS Offline
  17. Is that the cheapest option?
  18. Label taped onto item with no packaging
  19. Oh actually that last code was for THIS item
  20. Amazon said I didn't need anything
  21. Types email wrong
  22. Can't you just scan this? *Amazon RMA code*
  23. *Doesn't know how to change brightness*
  24. label too blurry / stretched / small to scan
  25. Customer complains about price
  26. Description: gifts / presents
  27. Leaves child to wander store
  28. I used to work for UPS, USPS, etc.
  29. Matt mention
  30. Old person struggles with card reader
  31. It's not loading
  32. "snail mail" "slow boat"
  33. mangled box
  34. *Waits at door 5 minutes before open*
  35. Wow! You guys are so slow / busy / mentions a line
  36. *Checks receipt to make sure everything is on there*
  37. Runs over curb
  38. "Just a couple amazon returns"
  39. Customer tells Darian her hair matches her shirt
  40. Unwrapped rug
  41. Amazon always makes it so easy / It's always so complicated
  42. "it's never gotten lost/damaged before"
  43. "on the scale" *puts it on the counter*
  44. *Approaches register before called*
  45. *mentions bagels*
  46. Waits in line, still has nothing ready at counter
  47. Label is comically large
  48. "Do you have a box / do you guys sell boxes?"
  49. Why do you need my address?
  50. I'm just doing this for my wife/boss/friend
  51. Customer walks behind counter
  52. Do you guys take FedEx?
  53. "Set it on the scale" *sets it on the counter*
  54. *Amazon sent it to us and we didn't like it because *blah* *blah*
  55. Can you up the brightness? *Customer zooms in*
  56. Doesn't say bye on the phone
  57. Baby scream crying
  58. "And it just needs to be sealed" "can I borrow some tape?"
  59. Wants to pay using a UPS Account
  60. *hits print on t&c but doesn't want them*
  61. *Takes the return out of the bag you need to put it in*
  62. Tries to have us scan the label from their phone
  63. 50 Drop off packages
  64. I left my wallet/phone in the car
  65. "I'd like to ship this" (it's a drop off)
  66. *Customer skips line to drop mail, pickup pkg, etc*