ComplainingaboutpaperworkComplainingabout theircopayWon't putcreditcard onfileLATE"I'll callback toschedule.""My therapistknows I'mhere, right?"Forgotabout theirappointmentAsks you topersonallycall them ifthere's acancelation.Calls andasks tospeak totheirtherapistForgottheir FSAcardParkingissuesTells youtheir lifestoryComplaining aboutnot havingappointments,won't takeappointment timesofferedWon'treturnphonecallsTakes forevertyping everyappointmentinto theirphoneDoesn'tdo theirexercisesIncompleteFunctionVibe"You don'thaveanythingsooner?"Won't hand youtheir MRI/ScriptHands it to thePT instead."I'mstuck intraffic."SmellypatientCallsmultipletimes withinthe hourDoesn'tdo theportalVoicemailBox FullComplainingaboutpaperworkComplainingabout theircopayWon't putcreditcard onfileLATE"I'll callback toschedule.""My therapistknows I'mhere, right?"Forgotabout theirappointmentAsks you topersonallycall them ifthere's acancelation.Calls andasks tospeak totheirtherapistForgottheir FSAcardParkingissuesTells youtheir lifestoryComplaining aboutnot havingappointments,won't takeappointment timesofferedWon'treturnphonecallsTakes forevertyping everyappointmentinto theirphoneDoesn'tdo theirexercisesIncompleteFunctionVibe"You don'thaveanythingsooner?"Won't hand youtheir MRI/ScriptHands it to thePT instead."I'mstuck intraffic."SmellypatientCallsmultipletimes withinthe hourDoesn'tdo theportalVoicemailBox Full

Patient Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complaining about paperwork
  2. Complaining about their copay
  3. Won't put credit card on file
  4. LATE
  5. "I'll call back to schedule."
  6. "My therapist knows I'm here, right?"
  7. Forgot about their appointment
  8. Asks you to personally call them if there's a cancelation.
  9. Calls and asks to speak to their therapist
  10. Forgot their FSA card
  11. Parking issues
  12. Tells you their life story
  13. Complaining about not having appointments, won't take appointment times offered
  14. Won't return phone calls
  15. Takes forever typing every appointment into their phone
  16. Doesn't do their exercises
  17. Incomplete Function Vibe
  18. "You don't have anything sooner?"
  19. Won't hand you their MRI/Script Hands it to the PT instead.
  20. "I'm stuck in traffic."
  21. Smelly patient
  22. Calls multiple times within the hour
  23. Doesn't do the portal
  24. Voicemail Box Full