(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Tells you their life story
Incomplete Function Vibe
Forgot their FSA card
Forgot about their appointment
"I'll call back to schedule."
LATE
"I'm stuck in traffic."
Calls multiple times within the hour
Won't return phone calls
Won't hand you their MRI/Script
Hands it to the PT instead.
Complaining about their copay
Voicemail Box Full
Calls and asks to speak to their therapist
Asks you to personally call them if there's a cancelation.
Smelly patient
Doesn't do the portal
Complaining about not having appointments, won't take appointment times offered
Takes forever typing every appointment into their phone