Angry/Upsetcaller"Howdoes thecardwork?"Patientwouldlike PIReachesvoicemailwhilecontactingPSKWAE withinfirstminute ofcallPatient was toldFarxiga wouldbe free but theydo not havecommercialinsuranceCallcomes inthe wrongDNISMedicarePart DpatientPatientsays yesto CSATSpanishcall forBydureonSticker isstill on thesavingscardPharmacist isrequesting asavings cardfor a patientPatientwith Gate-keepingissueHold time inexcess of 3minutes forAZ&MeCaller fromArizona/Nevada/Colorado/CaliforniaAZRep/MedicalQuestionCaregivercallerPatientmispronouncesbrand nameSomeonein the teamgets a realFit2Me callMail OrderQuestionCallPatient doesnot know whatmedication theyare activatingtheir card forAnyonegetsDalirespcallSomeonein our teamgets an Aon QMFI can't get thecard frommysymbicort.comAngry/Upsetcaller"Howdoes thecardwork?"Patientwouldlike PIReachesvoicemailwhilecontactingPSKWAE withinfirstminute ofcallPatient was toldFarxiga wouldbe free but theydo not havecommercialinsuranceCallcomes inthe wrongDNISMedicarePart DpatientPatientsays yesto CSATSpanishcall forBydureonSticker isstill on thesavingscardPharmacist isrequesting asavings cardfor a patientPatientwith Gate-keepingissueHold time inexcess of 3minutes forAZ&MeCaller fromArizona/Nevada/Colorado/CaliforniaAZRep/MedicalQuestionCaregivercallerPatientmispronouncesbrand nameSomeonein the teamgets a realFit2Me callMail OrderQuestionCallPatient doesnot know whatmedication theyare activatingtheir card forAnyonegetsDalirespcallSomeonein our teamgets an Aon QMFI can't get thecard frommysymbicort.com

I got a call... - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Angry/Upset caller
  2. "How does the card work?"
  3. Patient would like PI
  4. Reaches voicemail while contacting PSKW
  5. AE within first minute of call
  6. Patient was told Farxiga would be free but they do not have commercial insurance
  7. Call comes in the wrong DNIS
  8. Medicare Part D patient
  9. Patient says yes to CSAT
  10. Spanish call for Bydureon
  11. Sticker is still on the savings card
  12. Pharmacist is requesting a savings card for a patient
  13. Patient with Gate-keeping issue
  14. Hold time in excess of 3 minutes for AZ&Me
  15. Caller from Arizona/Nevada/Colorado/ California
  16. AZ Rep/Medical Question
  17. Caregiver caller
  18. Patient mispronounces brand name
  19. Someone in the team gets a real Fit2Me call
  20. Mail Order Question Call
  21. Patient does not know what medication they are activating their card for
  22. Anyone gets Daliresp call
  23. Someone in our team gets an A on QMF
  24. I can't get the card from mysymbicort.com