Callcomes inthe wrongDNIS"Howdoes thecardwork?"MedicarePart DpatientMail OrderQuestionCallPatientwith Gate-keepingissueSomeonein our teamgets an Aon QMFCaller fromArizona/Nevada/Colorado/CaliforniaI can't get thecard frommysymbicort.comPatient doesnot know whatmedication theyare activatingtheir card forReachesvoicemailwhilecontactingPSKWPatientwouldlike PIPatientmispronouncesbrand nameAngry/UpsetcallerAZRep/MedicalQuestionSomeonein the teamgets a realFit2Me callPatient was toldFarxiga wouldbe free but theydo not havecommercialinsuranceHold time inexcess of 3minutes forAZ&MeSticker isstill on thesavingscardAE withinfirstminute ofcallPharmacist isrequesting asavings cardfor a patientCaregivercallerAnyonegetsDalirespcallSpanishcall forBydureonPatientsays yesto CSATCallcomes inthe wrongDNIS"Howdoes thecardwork?"MedicarePart DpatientMail OrderQuestionCallPatientwith Gate-keepingissueSomeonein our teamgets an Aon QMFCaller fromArizona/Nevada/Colorado/CaliforniaI can't get thecard frommysymbicort.comPatient doesnot know whatmedication theyare activatingtheir card forReachesvoicemailwhilecontactingPSKWPatientwouldlike PIPatientmispronouncesbrand nameAngry/UpsetcallerAZRep/MedicalQuestionSomeonein the teamgets a realFit2Me callPatient was toldFarxiga wouldbe free but theydo not havecommercialinsuranceHold time inexcess of 3minutes forAZ&MeSticker isstill on thesavingscardAE withinfirstminute ofcallPharmacist isrequesting asavings cardfor a patientCaregivercallerAnyonegetsDalirespcallSpanishcall forBydureonPatientsays yesto CSAT

I got a call... - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call comes in the wrong DNIS
  2. "How does the card work?"
  3. Medicare Part D patient
  4. Mail Order Question Call
  5. Patient with Gate-keeping issue
  6. Someone in our team gets an A on QMF
  7. Caller from Arizona/Nevada/Colorado/ California
  8. I can't get the card from mysymbicort.com
  9. Patient does not know what medication they are activating their card for
  10. Reaches voicemail while contacting PSKW
  11. Patient would like PI
  12. Patient mispronounces brand name
  13. Angry/Upset caller
  14. AZ Rep/Medical Question
  15. Someone in the team gets a real Fit2Me call
  16. Patient was told Farxiga would be free but they do not have commercial insurance
  17. Hold time in excess of 3 minutes for AZ&Me
  18. Sticker is still on the savings card
  19. AE within first minute of call
  20. Pharmacist is requesting a savings card for a patient
  21. Caregiver caller
  22. Anyone gets Daliresp call
  23. Spanish call for Bydureon
  24. Patient says yes to CSAT