Sticker isstill on thesavingscardPatientmispronouncesbrand namePharmacist isrequesting asavings cardfor a patientMedicarePart DpatientHold time inexcess of 3minutes forAZ&MePatient doesnot know whatmedication theyare activatingtheir card forAE withinfirstminute ofcallCaller fromArizona/Nevada/Colorado/CaliforniaCallcomes inthe wrongDNISReachesvoicemailwhilecontactingPSKW"Howdoes thecardwork?"Patientwith Gate-keepingissueSomeonein the teamgets a realFit2Me callPatient was toldFarxiga wouldbe free but theydo not havecommercialinsurancePatientsays yesto CSATCaregivercallerAnyonegetsDalirespcallAZRep/MedicalQuestionSpanishcall forBydureonMail OrderQuestionCallAngry/UpsetcallerPatientwouldlike PII can't get thecard frommysymbicort.comSomeonein our teamgets an Aon QMFSticker isstill on thesavingscardPatientmispronouncesbrand namePharmacist isrequesting asavings cardfor a patientMedicarePart DpatientHold time inexcess of 3minutes forAZ&MePatient doesnot know whatmedication theyare activatingtheir card forAE withinfirstminute ofcallCaller fromArizona/Nevada/Colorado/CaliforniaCallcomes inthe wrongDNISReachesvoicemailwhilecontactingPSKW"Howdoes thecardwork?"Patientwith Gate-keepingissueSomeonein the teamgets a realFit2Me callPatient was toldFarxiga wouldbe free but theydo not havecommercialinsurancePatientsays yesto CSATCaregivercallerAnyonegetsDalirespcallAZRep/MedicalQuestionSpanishcall forBydureonMail OrderQuestionCallAngry/UpsetcallerPatientwouldlike PII can't get thecard frommysymbicort.comSomeonein our teamgets an Aon QMF

I got a call... - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sticker is still on the savings card
  2. Patient mispronounces brand name
  3. Pharmacist is requesting a savings card for a patient
  4. Medicare Part D patient
  5. Hold time in excess of 3 minutes for AZ&Me
  6. Patient does not know what medication they are activating their card for
  7. AE within first minute of call
  8. Caller from Arizona/Nevada/Colorado/ California
  9. Call comes in the wrong DNIS
  10. Reaches voicemail while contacting PSKW
  11. "How does the card work?"
  12. Patient with Gate-keeping issue
  13. Someone in the team gets a real Fit2Me call
  14. Patient was told Farxiga would be free but they do not have commercial insurance
  15. Patient says yes to CSAT
  16. Caregiver caller
  17. Anyone gets Daliresp call
  18. AZ Rep/Medical Question
  19. Spanish call for Bydureon
  20. Mail Order Question Call
  21. Angry/Upset caller
  22. Patient would like PI
  23. I can't get the card from mysymbicort.com
  24. Someone in our team gets an A on QMF