Hold time inexcess of 3minutes forAZ&MeCallcomes inthe wrongDNISPatient was toldFarxiga wouldbe free but theydo not havecommercialinsuranceCaregivercallerPharmacist isrequesting asavings cardfor a patientSpanishcall forBydureonSomeonein the teamgets a realFit2Me callCaller fromArizona/Nevada/Colorado/CaliforniaSomeonein our teamgets an Aon QMFMail OrderQuestionCallPatientwith Gate-keepingissue"Howdoes thecardwork?"Patientsays yesto CSATReachesvoicemailwhilecontactingPSKWAngry/UpsetcallerAE withinfirstminute ofcallAZRep/MedicalQuestionPatient doesnot know whatmedication theyare activatingtheir card forMedicarePart DpatientPatientwouldlike PISticker isstill on thesavingscardI can't get thecard frommysymbicort.comPatientmispronouncesbrand nameAnyonegetsDalirespcallHold time inexcess of 3minutes forAZ&MeCallcomes inthe wrongDNISPatient was toldFarxiga wouldbe free but theydo not havecommercialinsuranceCaregivercallerPharmacist isrequesting asavings cardfor a patientSpanishcall forBydureonSomeonein the teamgets a realFit2Me callCaller fromArizona/Nevada/Colorado/CaliforniaSomeonein our teamgets an Aon QMFMail OrderQuestionCallPatientwith Gate-keepingissue"Howdoes thecardwork?"Patientsays yesto CSATReachesvoicemailwhilecontactingPSKWAngry/UpsetcallerAE withinfirstminute ofcallAZRep/MedicalQuestionPatient doesnot know whatmedication theyare activatingtheir card forMedicarePart DpatientPatientwouldlike PISticker isstill on thesavingscardI can't get thecard frommysymbicort.comPatientmispronouncesbrand nameAnyonegetsDalirespcall

I got a call... - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Hold time in excess of 3 minutes for AZ&Me
  2. Call comes in the wrong DNIS
  3. Patient was told Farxiga would be free but they do not have commercial insurance
  4. Caregiver caller
  5. Pharmacist is requesting a savings card for a patient
  6. Spanish call for Bydureon
  7. Someone in the team gets a real Fit2Me call
  8. Caller from Arizona/Nevada/Colorado/ California
  9. Someone in our team gets an A on QMF
  10. Mail Order Question Call
  11. Patient with Gate-keeping issue
  12. "How does the card work?"
  13. Patient says yes to CSAT
  14. Reaches voicemail while contacting PSKW
  15. Angry/Upset caller
  16. AE within first minute of call
  17. AZ Rep/Medical Question
  18. Patient does not know what medication they are activating their card for
  19. Medicare Part D patient
  20. Patient would like PI
  21. Sticker is still on the savings card
  22. I can't get the card from mysymbicort.com
  23. Patient mispronounces brand name
  24. Anyone gets Daliresp call