Patient doesnot know whatmedication theyare activatingtheir card forPatientsays yesto CSAT"Howdoes thecardwork?"MedicarePart DpatientSticker isstill on thesavingscardPatientmispronouncesbrand nameAZRep/MedicalQuestionSomeonein the teamgets a realFit2Me callPatientwouldlike PIAnyonegetsDalirespcallI can't get thecard frommysymbicort.comPatientwith Gate-keepingissueSpanishcall forBydureonCaller fromArizona/Nevada/Colorado/CaliforniaPatient was toldFarxiga wouldbe free but theydo not havecommercialinsurancePharmacist isrequesting asavings cardfor a patientAE withinfirstminute ofcallSomeonein our teamgets an Aon QMFAngry/UpsetcallerCallcomes inthe wrongDNISCaregivercallerMail OrderQuestionCallHold time inexcess of 3minutes forAZ&MeReachesvoicemailwhilecontactingPSKWPatient doesnot know whatmedication theyare activatingtheir card forPatientsays yesto CSAT"Howdoes thecardwork?"MedicarePart DpatientSticker isstill on thesavingscardPatientmispronouncesbrand nameAZRep/MedicalQuestionSomeonein the teamgets a realFit2Me callPatientwouldlike PIAnyonegetsDalirespcallI can't get thecard frommysymbicort.comPatientwith Gate-keepingissueSpanishcall forBydureonCaller fromArizona/Nevada/Colorado/CaliforniaPatient was toldFarxiga wouldbe free but theydo not havecommercialinsurancePharmacist isrequesting asavings cardfor a patientAE withinfirstminute ofcallSomeonein our teamgets an Aon QMFAngry/UpsetcallerCallcomes inthe wrongDNISCaregivercallerMail OrderQuestionCallHold time inexcess of 3minutes forAZ&MeReachesvoicemailwhilecontactingPSKW

I got a call... - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient does not know what medication they are activating their card for
  2. Patient says yes to CSAT
  3. "How does the card work?"
  4. Medicare Part D patient
  5. Sticker is still on the savings card
  6. Patient mispronounces brand name
  7. AZ Rep/Medical Question
  8. Someone in the team gets a real Fit2Me call
  9. Patient would like PI
  10. Anyone gets Daliresp call
  11. I can't get the card from mysymbicort.com
  12. Patient with Gate-keeping issue
  13. Spanish call for Bydureon
  14. Caller from Arizona/Nevada/Colorado/ California
  15. Patient was told Farxiga would be free but they do not have commercial insurance
  16. Pharmacist is requesting a savings card for a patient
  17. AE within first minute of call
  18. Someone in our team gets an A on QMF
  19. Angry/Upset caller
  20. Call comes in the wrong DNIS
  21. Caregiver caller
  22. Mail Order Question Call
  23. Hold time in excess of 3 minutes for AZ&Me
  24. Reaches voicemail while contacting PSKW