Patientsays yesto CSATCallcomes inthe wrongDNISMedicarePart DpatientPharmacist isrequesting asavings cardfor a patientSpanishcall forBydureonPatientwouldlike PIAngry/UpsetcallerPatient doesnot know whatmedication theyare activatingtheir card forSticker isstill on thesavingscardPatientwith Gate-keepingissuePatientmispronouncesbrand name"Howdoes thecardwork?"Mail OrderQuestionCallPatient was toldFarxiga wouldbe free but theydo not havecommercialinsuranceAnyonegetsDalirespcallI can't get thecard frommysymbicort.comSomeonein the teamgets a realFit2Me callHold time inexcess of 3minutes forAZ&MeReachesvoicemailwhilecontactingPSKWAE withinfirstminute ofcallCaregivercallerAZRep/MedicalQuestionCaller fromArizona/Nevada/Colorado/CaliforniaSomeonein our teamgets an Aon QMFPatientsays yesto CSATCallcomes inthe wrongDNISMedicarePart DpatientPharmacist isrequesting asavings cardfor a patientSpanishcall forBydureonPatientwouldlike PIAngry/UpsetcallerPatient doesnot know whatmedication theyare activatingtheir card forSticker isstill on thesavingscardPatientwith Gate-keepingissuePatientmispronouncesbrand name"Howdoes thecardwork?"Mail OrderQuestionCallPatient was toldFarxiga wouldbe free but theydo not havecommercialinsuranceAnyonegetsDalirespcallI can't get thecard frommysymbicort.comSomeonein the teamgets a realFit2Me callHold time inexcess of 3minutes forAZ&MeReachesvoicemailwhilecontactingPSKWAE withinfirstminute ofcallCaregivercallerAZRep/MedicalQuestionCaller fromArizona/Nevada/Colorado/CaliforniaSomeonein our teamgets an Aon QMF

I got a call... - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient says yes to CSAT
  2. Call comes in the wrong DNIS
  3. Medicare Part D patient
  4. Pharmacist is requesting a savings card for a patient
  5. Spanish call for Bydureon
  6. Patient would like PI
  7. Angry/Upset caller
  8. Patient does not know what medication they are activating their card for
  9. Sticker is still on the savings card
  10. Patient with Gate-keeping issue
  11. Patient mispronounces brand name
  12. "How does the card work?"
  13. Mail Order Question Call
  14. Patient was told Farxiga would be free but they do not have commercial insurance
  15. Anyone gets Daliresp call
  16. I can't get the card from mysymbicort.com
  17. Someone in the team gets a real Fit2Me call
  18. Hold time in excess of 3 minutes for AZ&Me
  19. Reaches voicemail while contacting PSKW
  20. AE within first minute of call
  21. Caregiver caller
  22. AZ Rep/Medical Question
  23. Caller from Arizona/Nevada/Colorado/ California
  24. Someone in our team gets an A on QMF