Patient doesnot know whatmedication theyare activatingtheir card forAE withinfirstminute ofcallSpanishcall forBydureonCaregivercallerHold time inexcess of 3minutes forAZ&MeSomeonein our teamgets an Aon QMFAngry/UpsetcallerSomeonein the teamgets a realFit2Me callPatient was toldFarxiga wouldbe free but theydo not havecommercialinsuranceAnyonegetsDalirespcallPharmacist isrequesting asavings cardfor a patientPatientwith Gate-keepingissuePatientsays yesto CSATMail OrderQuestionCallI can't get thecard frommysymbicort.comPatientmispronouncesbrand nameMedicarePart DpatientCallcomes inthe wrongDNISAZRep/MedicalQuestionSticker isstill on thesavingscardReachesvoicemailwhilecontactingPSKW"Howdoes thecardwork?"Patientwouldlike PICaller fromArizona/Nevada/Colorado/CaliforniaPatient doesnot know whatmedication theyare activatingtheir card forAE withinfirstminute ofcallSpanishcall forBydureonCaregivercallerHold time inexcess of 3minutes forAZ&MeSomeonein our teamgets an Aon QMFAngry/UpsetcallerSomeonein the teamgets a realFit2Me callPatient was toldFarxiga wouldbe free but theydo not havecommercialinsuranceAnyonegetsDalirespcallPharmacist isrequesting asavings cardfor a patientPatientwith Gate-keepingissuePatientsays yesto CSATMail OrderQuestionCallI can't get thecard frommysymbicort.comPatientmispronouncesbrand nameMedicarePart DpatientCallcomes inthe wrongDNISAZRep/MedicalQuestionSticker isstill on thesavingscardReachesvoicemailwhilecontactingPSKW"Howdoes thecardwork?"Patientwouldlike PICaller fromArizona/Nevada/Colorado/California

I got a call... - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient does not know what medication they are activating their card for
  2. AE within first minute of call
  3. Spanish call for Bydureon
  4. Caregiver caller
  5. Hold time in excess of 3 minutes for AZ&Me
  6. Someone in our team gets an A on QMF
  7. Angry/Upset caller
  8. Someone in the team gets a real Fit2Me call
  9. Patient was told Farxiga would be free but they do not have commercial insurance
  10. Anyone gets Daliresp call
  11. Pharmacist is requesting a savings card for a patient
  12. Patient with Gate-keeping issue
  13. Patient says yes to CSAT
  14. Mail Order Question Call
  15. I can't get the card from mysymbicort.com
  16. Patient mispronounces brand name
  17. Medicare Part D patient
  18. Call comes in the wrong DNIS
  19. AZ Rep/Medical Question
  20. Sticker is still on the savings card
  21. Reaches voicemail while contacting PSKW
  22. "How does the card work?"
  23. Patient would like PI
  24. Caller from Arizona/Nevada/Colorado/ California