(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
Read order notes
Offer additional assist
Engage
Ask relevant probing questions
Positively position
Provide best solution
Pitch the survey
Take the customer along the journey
Make notes of main reason for the call
Remain confident
Maintain a pleasant tone
Acknowledge the impact the solution may have on the customer