OfferedpropertytourUnprofessionalattireVeryknowledgeableDid notacknowledgearrivalFollow upreturned(email/phone)FriendlygreetingCloseddoorImpatientCould nothelp orofferalternativesMaintainedpositiveattitudeOfferedalternativesinstead ofsaying no.UnknowledgeableSpokenegatively ofcompany/coworkersNoformalgreetingAsked toschedule anappointmentGreatactivelistenerIgnoredWorenametagAnsweredPhonewithin 3ringsMade to feel Iwas aninconvenienceIntroducedstaff/ teammemberspresentNegativebodylanguageAsked greatquestions toassist mebetterUnavailablewith nonoticeablecommunicationon returnOfferedpropertytourUnprofessionalattireVeryknowledgeableDid notacknowledgearrivalFollow upreturned(email/phone)FriendlygreetingCloseddoorImpatientCould nothelp orofferalternativesMaintainedpositiveattitudeOfferedalternativesinstead ofsaying no.UnknowledgeableSpokenegatively ofcompany/coworkersNoformalgreetingAsked toschedule anappointmentGreatactivelistenerIgnoredWorenametagAnsweredPhonewithin 3ringsMade to feel Iwas aninconvenienceIntroducedstaff/ teammemberspresentNegativebodylanguageAsked greatquestions toassist mebetterUnavailablewith nonoticeablecommunicationon return

Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Offered property tour
  2. Unprofessional attire
  3. Very knowledgeable
  4. Did not acknowledge arrival
  5. Follow up returned (email/phone)
  6. Friendly greeting
  7. Closed door
  8. Impatient
  9. Could not help or offer alternatives
  10. Maintained positive attitude
  11. Offered alternatives instead of saying no.
  12. Unknowledgeable
  13. Spoke negatively of company/ coworkers
  14. No formal greeting
  15. Asked to schedule an appointment
  16. Great active listener
  17. Ignored
  18. Wore name tag
  19. Answered Phone within 3 rings
  20. Made to feel I was an inconvenience
  21. Introduced staff/ team members present
  22. Negative body language
  23. Asked great questions to assist me better
  24. Unavailable with no noticeable communication on return