Unavailablewith nonoticeablecommunicationon returnDid notacknowledgearrivalIgnoredVeryknowledgeableNegativebodylanguageMade to feel Iwas aninconvenienceOfferedpropertytourOfferedalternativesinstead ofsaying no.CloseddoorCould nothelp orofferalternativesImpatientFriendlygreetingAsked greatquestions toassist mebetterGreatactivelistenerNoformalgreetingUnprofessionalattireUnknowledgeableWorenametagAsked toschedule anappointmentIntroducedstaff/ teammemberspresentSpokenegatively ofcompany/coworkersFollow upreturned(email/phone)AnsweredPhonewithin 3ringsMaintainedpositiveattitudeUnavailablewith nonoticeablecommunicationon returnDid notacknowledgearrivalIgnoredVeryknowledgeableNegativebodylanguageMade to feel Iwas aninconvenienceOfferedpropertytourOfferedalternativesinstead ofsaying no.CloseddoorCould nothelp orofferalternativesImpatientFriendlygreetingAsked greatquestions toassist mebetterGreatactivelistenerNoformalgreetingUnprofessionalattireUnknowledgeableWorenametagAsked toschedule anappointmentIntroducedstaff/ teammemberspresentSpokenegatively ofcompany/coworkersFollow upreturned(email/phone)AnsweredPhonewithin 3ringsMaintainedpositiveattitude

Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Unavailable with no noticeable communication on return
  2. Did not acknowledge arrival
  3. Ignored
  4. Very knowledgeable
  5. Negative body language
  6. Made to feel I was an inconvenience
  7. Offered property tour
  8. Offered alternatives instead of saying no.
  9. Closed door
  10. Could not help or offer alternatives
  11. Impatient
  12. Friendly greeting
  13. Asked great questions to assist me better
  14. Great active listener
  15. No formal greeting
  16. Unprofessional attire
  17. Unknowledgeable
  18. Wore name tag
  19. Asked to schedule an appointment
  20. Introduced staff/ team members present
  21. Spoke negatively of company/ coworkers
  22. Follow up returned (email/phone)
  23. Answered Phone within 3 rings
  24. Maintained positive attitude