(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Unknowledgeable
No formal greeting
Introduced staff/ team members present
Closed door
Made to feel I was an inconvenience
Impatient
Could not help or offer alternatives
Spoke negatively of company/ coworkers
Asked great questions to assist me better
Friendly greeting
Answered Phone within 3 rings
Maintained positive attitude
Negative body language
Unprofessional attire
Ignored
Great active listener
Asked to schedule an appointment
Wore name tag
Did not acknowledge arrival
Follow up returned (email/phone)
Offered alternatives instead of saying no.
Unavailable with no noticeable communication on return
