GreatactivelistenerFriendlygreetingOfferedpropertytourAsked toschedule anappointmentWorenametagCloseddoorImpatientCould nothelp orofferalternativesMaintainedpositiveattitudeIntroducedstaff/ teammemberspresentAsked greatquestions toassist mebetterNegativebodylanguageDid notacknowledgearrivalNoformalgreetingSpokenegatively ofcompany/coworkersUnknowledgeableOfferedalternativesinstead ofsaying no.AnsweredPhonewithin 3ringsUnavailablewith nonoticeablecommunicationon returnUnprofessionalattireVeryknowledgeableMade to feel Iwas aninconvenienceIgnoredFollow upreturned(email/phone)GreatactivelistenerFriendlygreetingOfferedpropertytourAsked toschedule anappointmentWorenametagCloseddoorImpatientCould nothelp orofferalternativesMaintainedpositiveattitudeIntroducedstaff/ teammemberspresentAsked greatquestions toassist mebetterNegativebodylanguageDid notacknowledgearrivalNoformalgreetingSpokenegatively ofcompany/coworkersUnknowledgeableOfferedalternativesinstead ofsaying no.AnsweredPhonewithin 3ringsUnavailablewith nonoticeablecommunicationon returnUnprofessionalattireVeryknowledgeableMade to feel Iwas aninconvenienceIgnoredFollow upreturned(email/phone)

Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Great active listener
  2. Friendly greeting
  3. Offered property tour
  4. Asked to schedule an appointment
  5. Wore name tag
  6. Closed door
  7. Impatient
  8. Could not help or offer alternatives
  9. Maintained positive attitude
  10. Introduced staff/ team members present
  11. Asked great questions to assist me better
  12. Negative body language
  13. Did not acknowledge arrival
  14. No formal greeting
  15. Spoke negatively of company/ coworkers
  16. Unknowledgeable
  17. Offered alternatives instead of saying no.
  18. Answered Phone within 3 rings
  19. Unavailable with no noticeable communication on return
  20. Unprofessional attire
  21. Very knowledgeable
  22. Made to feel I was an inconvenience
  23. Ignored
  24. Follow up returned (email/phone)