Asked greatquestions toassist mebetterImpatientUnknowledgeableCloseddoorNegativebodylanguageIntroducedstaff/ teammemberspresentFriendlygreetingWorenametagUnprofessionalattireGreatactivelistenerMaintainedpositiveattitudeOfferedalternativesinstead ofsaying no.Spokenegatively ofcompany/coworkersDid notacknowledgearrivalNoformalgreetingUnavailablewith nonoticeablecommunicationon returnVeryknowledgeableMade to feel Iwas aninconvenienceAnsweredPhonewithin 3ringsFollow upreturned(email/phone)OfferedpropertytourIgnoredCould nothelp orofferalternativesAsked toschedule anappointmentAsked greatquestions toassist mebetterImpatientUnknowledgeableCloseddoorNegativebodylanguageIntroducedstaff/ teammemberspresentFriendlygreetingWorenametagUnprofessionalattireGreatactivelistenerMaintainedpositiveattitudeOfferedalternativesinstead ofsaying no.Spokenegatively ofcompany/coworkersDid notacknowledgearrivalNoformalgreetingUnavailablewith nonoticeablecommunicationon returnVeryknowledgeableMade to feel Iwas aninconvenienceAnsweredPhonewithin 3ringsFollow upreturned(email/phone)OfferedpropertytourIgnoredCould nothelp orofferalternativesAsked toschedule anappointment

Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asked great questions to assist me better
  2. Impatient
  3. Unknowledgeable
  4. Closed door
  5. Negative body language
  6. Introduced staff/ team members present
  7. Friendly greeting
  8. Wore name tag
  9. Unprofessional attire
  10. Great active listener
  11. Maintained positive attitude
  12. Offered alternatives instead of saying no.
  13. Spoke negatively of company/ coworkers
  14. Did not acknowledge arrival
  15. No formal greeting
  16. Unavailable with no noticeable communication on return
  17. Very knowledgeable
  18. Made to feel I was an inconvenience
  19. Answered Phone within 3 rings
  20. Follow up returned (email/phone)
  21. Offered property tour
  22. Ignored
  23. Could not help or offer alternatives
  24. Asked to schedule an appointment