De-Escalateda callerPassInnovisaskedopen-endedquestionsCalledCase/EmailAPbilingualUpdateUS PatriotActDualconsentRequestedTTIDDeleteDWTookFraud<$75ReviewedAccurintAddedsc51FrdReport>$75askedadditionalverificationquestionsDeclinedAppTTIDTalk OffPassedKIQIdentifiedATOFailedInnovisRequestedFDWCcaseunlockApprovedAPP Removedsc51SentAUDAssistedcustomerwith careissuesExecutedFDWCDe-Escalateda callerPassInnovisaskedopen-endedquestionsCalledCase/EmailAPbilingualUpdateUS PatriotActDualconsentRequestedTTIDDeleteDWTookFraud<$75ReviewedAccurintAddedsc51FrdReport>$75askedadditionalverificationquestionsDeclinedAppTTIDTalk OffPassedKIQIdentifiedATOFailedInnovisRequestedFDWCcaseunlockApprovedAPP Removedsc51SentAUDAssistedcustomerwith careissuesExecutedFDWC

Bread - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
N
3
G
4
N
5
G
6
G
7
I
8
B
9
G
10
I
11
O
12
I
13
O
14
B
15
B
16
B
17
I
18
N
19
N
20
O
21
O
22
G
23
B
24
O
  1. I-De-Escalated a caller
  2. N-Pass Innovis
  3. G-asked open-ended questions
  4. N-Called Case/Email AP bilingual
  5. G-Update US Patriot Act
  6. G-Dual consent
  7. I-Requested TTID
  8. B-Delete DW
  9. G-Took Fraud <$75
  10. I-Reviewed Accurint
  11. O-Added sc51
  12. I-Frd Report >$75
  13. O-asked additional verification questions
  14. B-Declined App
  15. B-TTID Talk Off
  16. B-Passed KIQ
  17. I-Identified ATO
  18. N-Failed Innovis
  19. N-Requested FDWC case unlock
  20. O-Approved APP
  21. O-Removed sc51
  22. G-Sent AUD
  23. B-Assisted customer with care issues
  24. O-Executed FDWC