TTID Talk Off Delete DW asked open- ended questions Requested TTID Frd Report >$75 Removed sc51 Assisted customer with care issues Added sc51 Approved APP Declined App Failed Innovis Executed FDWC Identified ATO Pass Innovis Dual consent Passed KIQ asked additional verification questions Reviewed Accurint Requested FDWC case unlock Took Fraud <$75 Update US Patriot Act Called Case/Email AP bilingual Sent AUD De- Escalated a caller TTID Talk Off Delete DW asked open- ended questions Requested TTID Frd Report >$75 Removed sc51 Assisted customer with care issues Added sc51 Approved APP Declined App Failed Innovis Executed FDWC Identified ATO Pass Innovis Dual consent Passed KIQ asked additional verification questions Reviewed Accurint Requested FDWC case unlock Took Fraud <$75 Update US Patriot Act Called Case/Email AP bilingual Sent AUD De- Escalated a caller
Bread - Call List
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
B-TTID Talk Off
B-Delete DW
G-asked open-ended questions
I-Requested TTID
I-Frd Report >$75
O-Removed sc51
B-Assisted customer with care issues
O-Added sc51
O-Approved APP
B-Declined App
N-Failed Innovis
O-Executed FDWC
I-Identified ATO
N-Pass Innovis
G-Dual consent
B-Passed KIQ
O-asked additional verification questions
I-Reviewed Accurint
N-Requested FDWC case unlock
G-Took Fraud <$75
G-Update US Patriot Act
N-Called Case/Email AP bilingual
G-Sent AUD
I-De-Escalated a caller