Assisted customer with care issues Sent AUD Identified ATO Reviewed Accurint Executed FDWC Delete DW Called Case/Email AP bilingual Declined App asked open- ended questions Added sc51 Approved APP Passed KIQ De- Escalated a caller Failed Innovis Requested FDWC case unlock Pass Innovis Update US Patriot Act asked additional verification questions TTID Talk Off Frd Report >$75 Requested TTID Dual consent Took Fraud <$75 Removed sc51 Assisted customer with care issues Sent AUD Identified ATO Reviewed Accurint Executed FDWC Delete DW Called Case/Email AP bilingual Declined App asked open- ended questions Added sc51 Approved APP Passed KIQ De- Escalated a caller Failed Innovis Requested FDWC case unlock Pass Innovis Update US Patriot Act asked additional verification questions TTID Talk Off Frd Report >$75 Requested TTID Dual consent Took Fraud <$75 Removed sc51
Bread - Call List
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
B-Assisted customer with care issues
G-Sent AUD
I-Identified ATO
I-Reviewed Accurint
O-Executed FDWC
B-Delete DW
N-Called Case/Email AP bilingual
B-Declined App
G-asked open-ended questions
O-Added sc51
O-Approved APP
B-Passed KIQ
I-De-Escalated a caller
N-Failed Innovis
N-Requested FDWC case unlock
N-Pass Innovis
G-Update US Patriot Act
O-asked additional verification questions
B-TTID Talk Off
I-Frd Report >$75
I-Requested TTID
G-Dual consent
G-Took Fraud <$75
O-Removed sc51