Customersurveywith nameDay OneTLTemplateCompletedHandledMD TotalLoss14 daytotal loss>30%< 4 hoursAvg.Total Time toReturn VM(MTD)subroreferral forKia orHyundaiSentSales TaxLetterzeroronasSIUInvestigationCompletedwith denial TellCustomerYou Are“Hereto Help” < 5 TotalLosses inInventory>80%0-24Contacts(MTD)Assisted aCoworkeronETB RORsentoutAttendan ERGoffering40 availcallstaken in amonthSettled an IVTotal Losswithin 7DaysJoinedanERGSlueth ofthe monthwinnerSet AdminTaskinIntelliRouterCustomer spellsyour namewrong incorrespondenceObtained 0-24within 2 hoursofClaim beingfiled Availablehour above24 hours fora monthUnder 30inInventoryCustomersurveywith nameDay OneTLTemplateCompletedHandledMD TotalLoss14 daytotal loss>30%< 4 hoursAvg.Total Time toReturn VM(MTD)subroreferral forKia orHyundaiSentSales TaxLetterzeroronasSIUInvestigationCompletedwith denial TellCustomerYou Are“Hereto Help” < 5 TotalLosses inInventory>80%0-24Contacts(MTD)Assisted aCoworkeronETB RORsentoutAttendan ERGoffering40 availcallstaken in amonthSettled an IVTotal Losswithin 7DaysJoinedanERGSlueth ofthe monthwinnerSet AdminTaskinIntelliRouterCustomer spellsyour namewrong incorrespondenceObtained 0-24within 2 hoursofClaim beingfiled Availablehour above24 hours fora monthUnder 30inInventory

FIRE & THEFT BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer survey with name
  2. Day One TL Template Completed
  3. Handled MD Total Loss
  4. 14 day total loss >30%
  5. < 4 hours Avg. Total Time to Return VM (MTD)
  6. subro referral for Kia or Hyundai
  7. Sent Sales Tax Letter
  8. zero ronas
  9. SIU Investigation Completed with denial
  10. Tell Customer You Are “Here to Help”
  11. < 5 Total Losses in Inventory
  12. >80% 0-24 Contacts (MTD)
  13. Assisted a Coworker on ETB
  14. ROR sent out
  15. Attend an ERG offering
  16. 40 avail calls taken in a month
  17. Settled an IV Total Loss within 7 Days
  18. Joined an ERG
  19. Slueth of the month winner
  20. Set Admin Task in IntelliRouter
  21. Customer spells your name wrong in correspondence
  22. Obtained 0-24 within 2 hours of Claim being filed
  23. Available hour above 24 hours for a month
  24. Under 30 in Inventory