"Can youcheck to seeif this iscompatible?""I don't wantto send itback, i wanta refundnow""I've beendealing with____ companyand they'vebeen awful"ACCCThreat orComplaint"My orderfailed andyou took themoney""Why can'tyou helpme overthe phone"Customercalls at4:00PMon the dotOne of usget stuck onthe phone toa drainer"Why has itnotshipped?"(backorder)Customerswears(phone)At least a4 fullparagraphemail"I want tospeak tothemanager"What'shappeningwith mywarranty(email)What'shappeningwith mywarranty(phone)"Can yougive me adiscount?"Where ismy order?(phone)Jasongoes onbreak after3:30PMWhere ismy order?(email)"I paid forexpress__""what isthe ETAon ___""Can youpricematch?""Can yourefund theshipping?"Customernot listeningand ignoringourinstructions"I need aquote fora fullsystem""Can youcheck to seeif this iscompatible?""I don't wantto send itback, i wanta refundnow""I've beendealing with____ companyand they'vebeen awful"ACCCThreat orComplaint"My orderfailed andyou took themoney""Why can'tyou helpme overthe phone"Customercalls at4:00PMon the dotOne of usget stuck onthe phone toa drainer"Why has itnotshipped?"(backorder)Customerswears(phone)At least a4 fullparagraphemail"I want tospeak tothemanager"What'shappeningwith mywarranty(email)What'shappeningwith mywarranty(phone)"Can yougive me adiscount?"Where ismy order?(phone)Jasongoes onbreak after3:30PMWhere ismy order?(email)"I paid forexpress__""what isthe ETAon ___""Can youpricematch?""Can yourefund theshipping?"Customernot listeningand ignoringourinstructions"I need aquote fora fullsystem"

PCCG CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Can you check to see if this is compatible?"
  2. "I don't want to send it back, i want a refund now"
  3. "I've been dealing with ____ company and they've been awful"
  4. ACCC Threat or Complaint
  5. "My order failed and you took the money"
  6. "Why can't you help me over the phone"
  7. Customer calls at 4:00PM on the dot
  8. One of us get stuck on the phone to a drainer
  9. "Why has it not shipped?" (backorder)
  10. Customer swears (phone)
  11. At least a 4 full paragraph email
  12. "I want to speak to the manager"
  13. What's happening with my warranty (email)
  14. What's happening with my warranty (phone)
  15. "Can you give me a discount?"
  16. Where is my order? (phone)
  17. Jason goes on break after 3:30PM
  18. Where is my order? (email)
  19. "I paid for express __"
  20. "what is the ETA on ___"
  21. "Can you price match?"
  22. "Can you refund the shipping?"
  23. Customer not listening and ignoring our instructions
  24. "I need a quote for a full system"