(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer calls at 4:00PM on the dot
"what is the ETA on ___"
What's happening with my warranty
(phone)
Where is my order?
(phone)
Customer swears
(phone)
"Can you refund the shipping?"
"Can you give me a discount?"
"I don't want to send it back, i want a refund now"
One of us get stuck on the phone to a drainer
"My order failed and you took the money"
Customer not listening and ignoring our instructions
"Why can't you help me over the phone"
"I paid for express __"
Jason goes on break after 3:30PM
Where is my order?
(email)
"Can you check to see if this is compatible?"
"Can you price match?"
ACCC
Threat or
Complaint
"Why has it not shipped?"
(backorder)
What's happening with my warranty
(email)
"I need a quote for a full system"
"I want to speak to the manager"
At least a 4 full paragraph email
"I've been dealing with ____ company and they've been awful"
