(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer calls at 4:00PM on the dot
Jason goes on break after 3:30PM
Customer not listening and ignoring our instructions
"Why has it not shipped?"
(backorder)
Customer swears
(phone)
"Can you price match?"
"I want to speak to the manager"
ACCC
Threat or
Complaint
"Can you give me a discount?"
"I paid for express __"
"Can you check to see if this is compatible?"
What's happening with my warranty
(email)
"My order failed and you took the money"
What's happening with my warranty
(phone)
"I need a quote for a full system"
"what is the ETA on ___"
"I've been dealing with ____ company and they've been awful"
"Can you refund the shipping?"
One of us get stuck on the phone to a drainer
Where is my order?
(phone)
"I don't want to send it back, i want a refund now"
