"Can youpricematch?"Customerswears(phone)"Can yourefund theshipping?""Why can'tyou helpme overthe phone"Where ismy order?(email)"My orderfailed andyou took themoney""I paid forexpress__""I've beendealing with____ companyand they'vebeen awful"ACCCThreat orComplaintWhere ismy order?(phone)What'shappeningwith mywarranty(phone)"what isthe ETAon ___""Can yougive me adiscount?"What'shappeningwith mywarranty(email)At least a4 fullparagraphemail"Why has itnotshipped?"(backorder)"I don't wantto send itback, i wanta refundnow"One of usget stuck onthe phone toa drainerCustomernot listeningand ignoringourinstructionsCustomercalls at4:00PMon the dot"Can youcheck to seeif this iscompatible?""I want tospeak tothemanager""I need aquote fora fullsystem"Jasongoes onbreak after3:30PM"Can youpricematch?"Customerswears(phone)"Can yourefund theshipping?""Why can'tyou helpme overthe phone"Where ismy order?(email)"My orderfailed andyou took themoney""I paid forexpress__""I've beendealing with____ companyand they'vebeen awful"ACCCThreat orComplaintWhere ismy order?(phone)What'shappeningwith mywarranty(phone)"what isthe ETAon ___""Can yougive me adiscount?"What'shappeningwith mywarranty(email)At least a4 fullparagraphemail"Why has itnotshipped?"(backorder)"I don't wantto send itback, i wanta refundnow"One of usget stuck onthe phone toa drainerCustomernot listeningand ignoringourinstructionsCustomercalls at4:00PMon the dot"Can youcheck to seeif this iscompatible?""I want tospeak tothemanager""I need aquote fora fullsystem"Jasongoes onbreak after3:30PM

PCCG CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. "Can you price match?"
  2. Customer swears (phone)
  3. "Can you refund the shipping?"
  4. "Why can't you help me over the phone"
  5. Where is my order? (email)
  6. "My order failed and you took the money"
  7. "I paid for express __"
  8. "I've been dealing with ____ company and they've been awful"
  9. ACCC Threat or Complaint
  10. Where is my order? (phone)
  11. What's happening with my warranty (phone)
  12. "what is the ETA on ___"
  13. "Can you give me a discount?"
  14. What's happening with my warranty (email)
  15. At least a 4 full paragraph email
  16. "Why has it not shipped?" (backorder)
  17. "I don't want to send it back, i want a refund now"
  18. One of us get stuck on the phone to a drainer
  19. Customer not listening and ignoring our instructions
  20. Customer calls at 4:00PM on the dot
  21. "Can you check to see if this is compatible?"
  22. "I want to speak to the manager"
  23. "I need a quote for a full system"
  24. Jason goes on break after 3:30PM