(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"what is the ETA on ___"
"Why can't you help me over the phone"
Where is my order?
(email)
"My order failed and you took the money"
What's happening with my warranty
(phone)
Customer swears
(phone)
"I don't want to send it back, i want a refund now"
"Can you give me a discount?"
What's happening with my warranty
(email)
"Can you price match?"
"I want to speak to the manager"
At least a 4 full paragraph email
Jason goes on break after 3:30PM
"I paid for express __"
ACCC
Threat or
Complaint
Where is my order?
(phone)
"Can you refund the shipping?"
Customer not listening and ignoring our instructions
One of us get stuck on the phone to a drainer
"I need a quote for a full system"
Customer calls at 4:00PM on the dot
"Why has it not shipped?"
(backorder)
"Can you check to see if this is compatible?"
"I've been dealing with ____ company and they've been awful"