(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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G-Customer complains of waiting time
N-Couldn't understand customer.
G-My job is the reason I drink.
N-Customer conrtacted in right at the end of my shift.
O-Customer told me how to do my job.
I-Customer forgot their website address.
I-Customer told a funny story or joke.
B-Customer called me by the wrong name.
G-Calabrio schedule updated 3+ times a day
B-Customer complained about prices/fees.
G-Customer asked for a manager
I-Customer gives you their political opinion.
O-Eat while on chat.
I-Just smile and nod :)
O-2 chats at the same time
I-Used my best customer service skills t ocalm down the user
G-Answers bugged...again
N-Listening to music/watch smth during the shift
N-I needed more than one caffeinated beverage.
O-Is it 6 o'clock yet?
O-Customer asks for a personal imformation
B-Send a funny customer service meme to the group.