Customercomplainedaboutprices/fees.Customerasks aboutus beingbought out.Customercalled me bythe wrongname.Answersbugged...againCustomergives youtheir politicalopinion.Send a funnycustomerservicememe to thegroup.Customercomplainsof waitingtimeCustomerasks for apersonalimformationCustomertold mehow to domy job.My job isthereason Idrink.Customerforgot theirwebsiteaddress.Couldn'tunderstandcustomer.Customertold afunny storyor joke.Justsmile andnod :)Is it 6o'clockyet?Used my bestcustomerservice skillst ocalm downthe userI neededmore thanonecaffeinatedbeverage.Customerasked foramanagerCustomerconrtacted inright at theend of myshift.Customerkeptinterruptingme.2 chats atthe sametimeCalabrioscheduleupdated 3+times a dayListening tomusic/watchsmth duringthe shiftEat whileon chat.Customercomplainedaboutprices/fees.Customerasks aboutus beingbought out.Customercalled me bythe wrongname.Answersbugged...againCustomergives youtheir politicalopinion.Send a funnycustomerservicememe to thegroup.Customercomplainsof waitingtimeCustomerasks for apersonalimformationCustomertold mehow to domy job.My job isthereason Idrink.Customerforgot theirwebsiteaddress.Couldn'tunderstandcustomer.Customertold afunny storyor joke.Justsmile andnod :)Is it 6o'clockyet?Used my bestcustomerservice skillst ocalm downthe userI neededmore thanonecaffeinatedbeverage.Customerasked foramanagerCustomerconrtacted inright at theend of myshift.Customerkeptinterruptingme.2 chats atthe sametimeCalabrioscheduleupdated 3+times a dayListening tomusic/watchsmth duringthe shiftEat whileon chat.

CUSTOMER SERVICE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
B
3
B
4
G
5
I
6
B
7
G
8
O
9
O
10
G
11
I
12
N
13
I
14
I
15
O
16
I
17
N
18
G
19
N
20
B
21
O
22
G
23
N
24
O
  1. B-Customer complained about prices/fees.
  2. B-Customer asks about us being bought out.
  3. B-Customer called me by the wrong name.
  4. G-Answers bugged...again
  5. I-Customer gives you their political opinion.
  6. B-Send a funny customer service meme to the group.
  7. G-Customer complains of waiting time
  8. O-Customer asks for a personal imformation
  9. O-Customer told me how to do my job.
  10. G-My job is the reason I drink.
  11. I-Customer forgot their website address.
  12. N-Couldn't understand customer.
  13. I-Customer told a funny story or joke.
  14. I-Just smile and nod :)
  15. O-Is it 6 o'clock yet?
  16. I-Used my best customer service skills t ocalm down the user
  17. N-I needed more than one caffeinated beverage.
  18. G-Customer asked for a manager
  19. N-Customer conrtacted in right at the end of my shift.
  20. B-Customer kept interrupting me.
  21. O-2 chats at the same time
  22. G-Calabrio schedule updated 3+ times a day
  23. N-Listening to music/watch smth during the shift
  24. O-Eat while on chat.