Couldn'tunderstandcustomer.Listening tomusic/watchsmth duringthe shiftI neededmore thanonecaffeinatedbeverage.Eat whileon chat.2 chats atthe sametimeJustsmile andnod :)Customergives youtheir politicalopinion.Customerconrtacted inright at theend of myshift.Customerforgot theirwebsiteaddress.Used my bestcustomerservice skillst ocalm downthe userCustomerasks for apersonalimformationCustomerasked foramanagerSend a funnycustomerservicememe to thegroup.Customertold afunny storyor joke.Answersbugged...againCalabrioscheduleupdated 3+times a dayCustomercomplainedaboutprices/fees.Customercalled me bythe wrongname.Customerkeptinterruptingme.Customerasks aboutus beingbought out.Is it 6o'clockyet?Customercomplainsof waitingtimeMy job isthereason Idrink.Customertold mehow to domy job.Couldn'tunderstandcustomer.Listening tomusic/watchsmth duringthe shiftI neededmore thanonecaffeinatedbeverage.Eat whileon chat.2 chats atthe sametimeJustsmile andnod :)Customergives youtheir politicalopinion.Customerconrtacted inright at theend of myshift.Customerforgot theirwebsiteaddress.Used my bestcustomerservice skillst ocalm downthe userCustomerasks for apersonalimformationCustomerasked foramanagerSend a funnycustomerservicememe to thegroup.Customertold afunny storyor joke.Answersbugged...againCalabrioscheduleupdated 3+times a dayCustomercomplainedaboutprices/fees.Customercalled me bythe wrongname.Customerkeptinterruptingme.Customerasks aboutus beingbought out.Is it 6o'clockyet?Customercomplainsof waitingtimeMy job isthereason Idrink.Customertold mehow to domy job.

CUSTOMER SERVICE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
N
3
N
4
O
5
O
6
I
7
I
8
N
9
I
10
I
11
O
12
G
13
B
14
I
15
G
16
G
17
B
18
B
19
B
20
B
21
O
22
G
23
G
24
O
  1. N-Couldn't understand customer.
  2. N-Listening to music/watch smth during the shift
  3. N-I needed more than one caffeinated beverage.
  4. O-Eat while on chat.
  5. O-2 chats at the same time
  6. I-Just smile and nod :)
  7. I-Customer gives you their political opinion.
  8. N-Customer conrtacted in right at the end of my shift.
  9. I-Customer forgot their website address.
  10. I-Used my best customer service skills t ocalm down the user
  11. O-Customer asks for a personal imformation
  12. G-Customer asked for a manager
  13. B-Send a funny customer service meme to the group.
  14. I-Customer told a funny story or joke.
  15. G-Answers bugged...again
  16. G-Calabrio schedule updated 3+ times a day
  17. B-Customer complained about prices/fees.
  18. B-Customer called me by the wrong name.
  19. B-Customer kept interrupting me.
  20. B-Customer asks about us being bought out.
  21. O-Is it 6 o'clock yet?
  22. G-Customer complains of waiting time
  23. G-My job is the reason I drink.
  24. O-Customer told me how to do my job.