(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
N-Customer conrtacted in right at the end of my shift.
O-Is it 6 o'clock yet?
O-Customer asks for a personal imformation
G-My job is the reason I drink.
B-Customer asks about us being bought out.
G-Calabrio schedule updated 3+ times a day
N-I needed more than one caffeinated beverage.
G-Customer complains of waiting time
O-Customer told me how to do my job.
B-Customer kept interrupting me.
B-Customer called me by the wrong name.
O-2 chats at the same time
N-Listening to music/watch smth during the shift
I-Just smile and nod :)
O-Eat while on chat.
N-Couldn't understand customer.
I-Customer forgot their website address.
I-Customer told a funny story or joke.
G-Customer asked for a manager
B-Customer complained about prices/fees.
G-Answers bugged...again
B-Send a funny customer service meme to the group.
I-Used my best customer service skills t ocalm down the user
