Is it 6o'clockyet?Customerconrtacted inright at theend of myshift.Customerasked foramanagerMy job isthereason Idrink.Customercalled me bythe wrongname.Customerkeptinterruptingme.Customertold afunny storyor joke.Eat whileon chat.Customergives youtheir politicalopinion.Couldn'tunderstandcustomer.Justsmile andnod :)Customertold mehow to domy job.Customerasks aboutus beingbought out.Used my bestcustomerservice skillst ocalm downthe userAnswersbugged...againCustomercomplainsof waitingtimeSend a funnycustomerservicememe to thegroup.I neededmore thanonecaffeinatedbeverage.Customercomplainedaboutprices/fees.Listening tomusic/watchsmth duringthe shift2 chats atthe sametimeCustomerforgot theirwebsiteaddress.Customerasks for apersonalimformationCalabrioscheduleupdated 3+times a dayIs it 6o'clockyet?Customerconrtacted inright at theend of myshift.Customerasked foramanagerMy job isthereason Idrink.Customercalled me bythe wrongname.Customerkeptinterruptingme.Customertold afunny storyor joke.Eat whileon chat.Customergives youtheir politicalopinion.Couldn'tunderstandcustomer.Justsmile andnod :)Customertold mehow to domy job.Customerasks aboutus beingbought out.Used my bestcustomerservice skillst ocalm downthe userAnswersbugged...againCustomercomplainsof waitingtimeSend a funnycustomerservicememe to thegroup.I neededmore thanonecaffeinatedbeverage.Customercomplainedaboutprices/fees.Listening tomusic/watchsmth duringthe shift2 chats atthe sametimeCustomerforgot theirwebsiteaddress.Customerasks for apersonalimformationCalabrioscheduleupdated 3+times a day

CUSTOMER SERVICE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
N
3
G
4
G
5
B
6
B
7
I
8
O
9
I
10
N
11
I
12
O
13
B
14
I
15
G
16
G
17
B
18
N
19
B
20
N
21
O
22
I
23
O
24
G
  1. O-Is it 6 o'clock yet?
  2. N-Customer conrtacted in right at the end of my shift.
  3. G-Customer asked for a manager
  4. G-My job is the reason I drink.
  5. B-Customer called me by the wrong name.
  6. B-Customer kept interrupting me.
  7. I-Customer told a funny story or joke.
  8. O-Eat while on chat.
  9. I-Customer gives you their political opinion.
  10. N-Couldn't understand customer.
  11. I-Just smile and nod :)
  12. O-Customer told me how to do my job.
  13. B-Customer asks about us being bought out.
  14. I-Used my best customer service skills t ocalm down the user
  15. G-Answers bugged...again
  16. G-Customer complains of waiting time
  17. B-Send a funny customer service meme to the group.
  18. N-I needed more than one caffeinated beverage.
  19. B-Customer complained about prices/fees.
  20. N-Listening to music/watch smth during the shift
  21. O-2 chats at the same time
  22. I-Customer forgot their website address.
  23. O-Customer asks for a personal imformation
  24. G-Calabrio schedule updated 3+ times a day