User asksfor anescalationThe calldisconnectsRunKA 455Run aTRIM getglobalBitlockerRecoveryKeyWS1/BoxerProblem!Need tojump inAsk a TLReconnectWebexPhoneServicesReconnecta U or IdriveHave theuser loginto OWAEnable anOutlookadd-inTrimNo accountregistered :(AdobeAcrobatsign inWarmtransfer toCorp.HelplineUserreferencesclosed ticketnumberSelfhealingeventUser hasMSSPquestionssetupSpamemailticketDo anAppsenseFirst timeloginuser!ProtectedPassphraseusedHelprecovera filePerform aflightmoderestartThey ask tospeak withmanager orspecificagentUser asksfor anescalationThe calldisconnectsRunKA 455Run aTRIM getglobalBitlockerRecoveryKeyWS1/BoxerProblem!Need tojump inAsk a TLReconnectWebexPhoneServicesReconnecta U or IdriveHave theuser loginto OWAEnable anOutlookadd-inTrimNo accountregistered :(AdobeAcrobatsign inWarmtransfer toCorp.HelplineUserreferencesclosed ticketnumberSelfhealingeventUser hasMSSPquestionssetupSpamemailticketDo anAppsenseFirst timeloginuser!ProtectedPassphraseusedHelprecovera filePerform aflightmoderestartThey ask tospeak withmanager orspecificagent

Buddy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
G
3
B
4
O
5
G
6
N
7
I
8
I
9
G
10
B
11
I
12
G
13
O
14
B
15
N
16
N
17
B
18
I
19
N
20
O
21
O
22
I
23
G
24
O
  1. B-User asks for an escalation
  2. G-The call disconnects
  3. B-Run KA 455
  4. O-Run a TRIM get global
  5. G-Bitlocker Recovery Key
  6. N-WS1/Boxer Problem!
  7. I-Need to jump in Ask a TL
  8. I-Reconnect Webex Phone Services
  9. G-Reconnect a U or I drive
  10. B-Have the user log into OWA
  11. I-Enable an Outlook add-in
  12. G-Trim No account registered :(
  13. O-Adobe Acrobat sign in
  14. B-Warm transfer to Corp. Helpline
  15. N-User references closed ticket number
  16. N-Self healing event
  17. B-User has MSSP questions setup
  18. I-Spam email ticket
  19. N-Do an Appsense
  20. O-First time login user!
  21. O-Protected Passphrase used
  22. I-Help recover a file
  23. G-Perform a flight mode restart
  24. O-They ask to speak with manager or specific agent