They ask to speak with manager or specific agent User has MSSP questions setup Help recover a file Adobe Acrobat sign in Run KA 455 Warm transfer to Corp. Helpline User asks for an escalation Do an Appsense Self healing event WS1/Boxer Problem! Bitlocker Recovery Key Reconnect Webex Phone Services User references closed ticket number Run a TRIM get global The call disconnects Perform a flight mode restart Reconnect a U or I drive Enable an Outlook add-in Protected Passphrase used Trim No account registered :( Need to jump in Ask a TL Spam email ticket Have the user log into OWA First time login user! They ask to speak with manager or specific agent User has MSSP questions setup Help recover a file Adobe Acrobat sign in Run KA 455 Warm transfer to Corp. Helpline User asks for an escalation Do an Appsense Self healing event WS1/Boxer Problem! Bitlocker Recovery Key Reconnect Webex Phone Services User references closed ticket number Run a TRIM get global The call disconnects Perform a flight mode restart Reconnect a U or I drive Enable an Outlook add-in Protected Passphrase used Trim No account registered :( Need to jump in Ask a TL Spam email ticket Have the user log into OWA First time login user!
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-They ask to speak with manager or specific agent
B-User has MSSP questions setup
I-Help recover a file
O-Adobe Acrobat sign in
B-Run KA 455
B-Warm transfer to Corp. Helpline
B-User asks for an escalation
N-Do an Appsense
N-Self healing event
N-WS1/Boxer Problem!
G-Bitlocker Recovery Key
I-Reconnect Webex Phone Services
N-User references closed ticket number
O-Run a TRIM get global
G-The call disconnects
G-Perform a flight mode restart
G-Reconnect a U or I drive
I-Enable an Outlook add-in
O-Protected Passphrase used
G-Trim
No account registered :(
I-Need to jump in Ask a TL
I-Spam email ticket
B-Have the user log into OWA
O-First time login user!