Helprecovera fileUser asksfor anescalationUser hasMSSPquestionssetupBitlockerRecoveryKeyReconnectWebexPhoneServicesHave theuser loginto OWAReconnecta U or IdriveRun aTRIM getglobalEnable anOutlookadd-inRunKA 455Userreferencesclosed ticketnumberDo anAppsenseSelfhealingeventThe calldisconnectsFirst timeloginuser!They ask tospeak withmanager orspecificagentWarmtransfer toCorp.HelplinePerform aflightmoderestartSpamemailticketProtectedPassphraseusedAdobeAcrobatsign inNeed tojump inAsk a TLTrimNo accountregistered :(WS1/BoxerProblem!Helprecovera fileUser asksfor anescalationUser hasMSSPquestionssetupBitlockerRecoveryKeyReconnectWebexPhoneServicesHave theuser loginto OWAReconnecta U or IdriveRun aTRIM getglobalEnable anOutlookadd-inRunKA 455Userreferencesclosed ticketnumberDo anAppsenseSelfhealingeventThe calldisconnectsFirst timeloginuser!They ask tospeak withmanager orspecificagentWarmtransfer toCorp.HelplinePerform aflightmoderestartSpamemailticketProtectedPassphraseusedAdobeAcrobatsign inNeed tojump inAsk a TLTrimNo accountregistered :(WS1/BoxerProblem!

Buddy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Help recover a file
  2. User asks for an escalation
  3. User has MSSP questions setup
  4. Bitlocker Recovery Key
  5. Reconnect Webex Phone Services
  6. Have the user log into OWA
  7. Reconnect a U or I drive
  8. Run a TRIM get global
  9. Enable an Outlook add-in
  10. Run KA 455
  11. User references closed ticket number
  12. Do an Appsense
  13. Self healing event
  14. The call disconnects
  15. First time login user!
  16. They ask to speak with manager or specific agent
  17. Warm transfer to Corp. Helpline
  18. Perform a flight mode restart
  19. Spam email ticket
  20. Protected Passphrase used
  21. Adobe Acrobat sign in
  22. Need to jump in Ask a TL
  23. Trim No account registered :(
  24. WS1/Boxer Problem!