Warm transfer to Corp. Helpline WS1/Boxer Problem! Protected Passphrase used Perform a flight mode restart Do an Appsense Have the user log into OWA Need to jump in Ask a TL Enable an Outlook add-in Reconnect a U or I drive Adobe Acrobat sign in They ask to speak with manager or specific agent Trim No account registered :( Reconnect Webex Phone Services Self healing event User has MSSP questions setup Run a TRIM get global User asks for an escalation Help recover a file Run KA 455 Spam email ticket Bitlocker Recovery Key The call disconnects User references closed ticket number First time login user! Warm transfer to Corp. Helpline WS1/Boxer Problem! Protected Passphrase used Perform a flight mode restart Do an Appsense Have the user log into OWA Need to jump in Ask a TL Enable an Outlook add-in Reconnect a U or I drive Adobe Acrobat sign in They ask to speak with manager or specific agent Trim No account registered :( Reconnect Webex Phone Services Self healing event User has MSSP questions setup Run a TRIM get global User asks for an escalation Help recover a file Run KA 455 Spam email ticket Bitlocker Recovery Key The call disconnects User references closed ticket number First time login user!
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Warm transfer to Corp. Helpline
WS1/Boxer Problem!
Protected Passphrase used
Perform a flight mode restart
Do an Appsense
Have the user log into OWA
Need to jump in Ask a TL
Enable an Outlook add-in
Reconnect a U or I drive
Adobe Acrobat sign in
They ask to speak with manager or specific agent
Trim
No account registered :(
Reconnect Webex Phone Services
Self healing event
User has MSSP questions setup
Run a TRIM get global
User asks for an escalation
Help recover a file
Run KA 455
Spam email ticket
Bitlocker Recovery Key
The call disconnects
User references closed ticket number
First time login user!