Run KA 455 Have the user log into OWA WS1/Boxer Problem! The call disconnects Do an Appsense User has MSSP questions setup Reconnect Webex Phone Services User references closed ticket number Trim No account registered :( Enable an Outlook add-in Protected Passphrase used Self healing event Adobe Acrobat sign in Reconnect a U or I drive Run a TRIM get global Warm transfer to Corp. Helpline Perform a flight mode restart Spam email ticket User asks for an escalation Bitlocker Recovery Key Help recover a file They ask to speak with manager or specific agent Need to jump in Ask a TL First time login user! Run KA 455 Have the user log into OWA WS1/Boxer Problem! The call disconnects Do an Appsense User has MSSP questions setup Reconnect Webex Phone Services User references closed ticket number Trim No account registered :( Enable an Outlook add-in Protected Passphrase used Self healing event Adobe Acrobat sign in Reconnect a U or I drive Run a TRIM get global Warm transfer to Corp. Helpline Perform a flight mode restart Spam email ticket User asks for an escalation Bitlocker Recovery Key Help recover a file They ask to speak with manager or specific agent Need to jump in Ask a TL First time login user!
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Run KA 455
Have the user log into OWA
WS1/Boxer Problem!
The call disconnects
Do an Appsense
User has MSSP questions setup
Reconnect Webex Phone Services
User references closed ticket number
Trim
No account registered :(
Enable an Outlook add-in
Protected Passphrase used
Self healing event
Adobe Acrobat sign in
Reconnect a U or I drive
Run a TRIM get global
Warm transfer to Corp. Helpline
Perform a flight mode restart
Spam email ticket
User asks for an escalation
Bitlocker Recovery Key
Help recover a file
They ask to speak with manager or specific agent
Need to jump in Ask a TL
First time login user!