RunKA 455Have theuser loginto OWAWS1/BoxerProblem!The calldisconnectsDo anAppsenseUser hasMSSPquestionssetupReconnectWebexPhoneServicesUserreferencesclosed ticketnumberTrimNo accountregistered :(Enable anOutlookadd-inProtectedPassphraseusedSelfhealingeventAdobeAcrobatsign inReconnecta U or IdriveRun aTRIM getglobalWarmtransfer toCorp.HelplinePerform aflightmoderestartSpamemailticketUser asksfor anescalationBitlockerRecoveryKeyHelprecovera fileThey ask tospeak withmanager orspecificagentNeed tojump inAsk a TLFirst timeloginuser!RunKA 455Have theuser loginto OWAWS1/BoxerProblem!The calldisconnectsDo anAppsenseUser hasMSSPquestionssetupReconnectWebexPhoneServicesUserreferencesclosed ticketnumberTrimNo accountregistered :(Enable anOutlookadd-inProtectedPassphraseusedSelfhealingeventAdobeAcrobatsign inReconnecta U or IdriveRun aTRIM getglobalWarmtransfer toCorp.HelplinePerform aflightmoderestartSpamemailticketUser asksfor anescalationBitlockerRecoveryKeyHelprecovera fileThey ask tospeak withmanager orspecificagentNeed tojump inAsk a TLFirst timeloginuser!

Buddy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Run KA 455
  2. Have the user log into OWA
  3. WS1/Boxer Problem!
  4. The call disconnects
  5. Do an Appsense
  6. User has MSSP questions setup
  7. Reconnect Webex Phone Services
  8. User references closed ticket number
  9. Trim No account registered :(
  10. Enable an Outlook add-in
  11. Protected Passphrase used
  12. Self healing event
  13. Adobe Acrobat sign in
  14. Reconnect a U or I drive
  15. Run a TRIM get global
  16. Warm transfer to Corp. Helpline
  17. Perform a flight mode restart
  18. Spam email ticket
  19. User asks for an escalation
  20. Bitlocker Recovery Key
  21. Help recover a file
  22. They ask to speak with manager or specific agent
  23. Need to jump in Ask a TL
  24. First time login user!