User asksfor anescalationReconnecta U or IdriveThe calldisconnectsReconnectWebexPhoneServicesEnable anOutlookadd-inRun aTRIM getglobalUser hasMSSPquestionssetupDo anAppsenseHelprecovera fileProtectedPassphraseusedWS1/BoxerProblem!Need tojump inAsk a TLSpamemailticketUserreferencesclosed ticketnumberFirst timeloginuser!SelfhealingeventBitlockerRecoveryKeyThey ask tospeak withmanager orspecificagentTrimNo accountregistered :(Have theuser loginto OWAAdobeAcrobatsign inPerform aflightmoderestartWarmtransfer toCorp.HelplineRunKA 455User asksfor anescalationReconnecta U or IdriveThe calldisconnectsReconnectWebexPhoneServicesEnable anOutlookadd-inRun aTRIM getglobalUser hasMSSPquestionssetupDo anAppsenseHelprecovera fileProtectedPassphraseusedWS1/BoxerProblem!Need tojump inAsk a TLSpamemailticketUserreferencesclosed ticketnumberFirst timeloginuser!SelfhealingeventBitlockerRecoveryKeyThey ask tospeak withmanager orspecificagentTrimNo accountregistered :(Have theuser loginto OWAAdobeAcrobatsign inPerform aflightmoderestartWarmtransfer toCorp.HelplineRunKA 455

Buddy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. User asks for an escalation
  2. Reconnect a U or I drive
  3. The call disconnects
  4. Reconnect Webex Phone Services
  5. Enable an Outlook add-in
  6. Run a TRIM get global
  7. User has MSSP questions setup
  8. Do an Appsense
  9. Help recover a file
  10. Protected Passphrase used
  11. WS1/Boxer Problem!
  12. Need to jump in Ask a TL
  13. Spam email ticket
  14. User references closed ticket number
  15. First time login user!
  16. Self healing event
  17. Bitlocker Recovery Key
  18. They ask to speak with manager or specific agent
  19. Trim No account registered :(
  20. Have the user log into OWA
  21. Adobe Acrobat sign in
  22. Perform a flight mode restart
  23. Warm transfer to Corp. Helpline
  24. Run KA 455