Warm transfer to Corp. Helpline Reconnect a U or I drive Run KA 455 They ask to speak with manager or specific agent Trim No account registered :( Perform a flight mode restart User asks for an escalation Reconnect Webex Phone Services Help recover a file WS1/Boxer Problem! User has MSSP questions setup Do an Appsense Have the user log into OWA Self healing event The call disconnects Enable an Outlook add-in Bitlocker Recovery Key Spam email ticket Need to jump in Ask a TL Protected Passphrase used User references closed ticket number Run a TRIM get global Adobe Acrobat sign in First time login user! Warm transfer to Corp. Helpline Reconnect a U or I drive Run KA 455 They ask to speak with manager or specific agent Trim No account registered :( Perform a flight mode restart User asks for an escalation Reconnect Webex Phone Services Help recover a file WS1/Boxer Problem! User has MSSP questions setup Do an Appsense Have the user log into OWA Self healing event The call disconnects Enable an Outlook add-in Bitlocker Recovery Key Spam email ticket Need to jump in Ask a TL Protected Passphrase used User references closed ticket number Run a TRIM get global Adobe Acrobat sign in First time login user!
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
B-Warm transfer to Corp. Helpline
G-Reconnect a U or I drive
B-Run KA 455
O-They ask to speak with manager or specific agent
G-Trim
No account registered :(
G-Perform a flight mode restart
B-User asks for an escalation
I-Reconnect Webex Phone Services
I-Help recover a file
N-WS1/Boxer Problem!
B-User has MSSP questions setup
N-Do an Appsense
B-Have the user log into OWA
N-Self healing event
G-The call disconnects
I-Enable an Outlook add-in
G-Bitlocker Recovery Key
I-Spam email ticket
I-Need to jump in Ask a TL
O-Protected Passphrase used
N-User references closed ticket number
O-Run a TRIM get global
O-Adobe Acrobat sign in
O-First time login user!