Have theuser loginto OWAReconnectWebexPhoneServicesWarmtransfer toCorp.HelplineBitlockerRecoveryKeyProtectedPassphraseusedNeed tojump inAsk a TLThey ask tospeak withmanager orspecificagentThe calldisconnectsUser hasMSSPquestionssetupTrimNo accountregistered :(SelfhealingeventRun aTRIM getglobalEnable anOutlookadd-inDo anAppsenseRunKA 455Helprecovera fileUser asksfor anescalationReconnecta U or IdrivePerform aflightmoderestartSpamemailticketWS1/BoxerProblem!First timeloginuser!AdobeAcrobatsign inUserreferencesclosed ticketnumberHave theuser loginto OWAReconnectWebexPhoneServicesWarmtransfer toCorp.HelplineBitlockerRecoveryKeyProtectedPassphraseusedNeed tojump inAsk a TLThey ask tospeak withmanager orspecificagentThe calldisconnectsUser hasMSSPquestionssetupTrimNo accountregistered :(SelfhealingeventRun aTRIM getglobalEnable anOutlookadd-inDo anAppsenseRunKA 455Helprecovera fileUser asksfor anescalationReconnecta U or IdrivePerform aflightmoderestartSpamemailticketWS1/BoxerProblem!First timeloginuser!AdobeAcrobatsign inUserreferencesclosed ticketnumber

Buddy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have the user log into OWA
  2. Reconnect Webex Phone Services
  3. Warm transfer to Corp. Helpline
  4. Bitlocker Recovery Key
  5. Protected Passphrase used
  6. Need to jump in Ask a TL
  7. They ask to speak with manager or specific agent
  8. The call disconnects
  9. User has MSSP questions setup
  10. Trim No account registered :(
  11. Self healing event
  12. Run a TRIM get global
  13. Enable an Outlook add-in
  14. Do an Appsense
  15. Run KA 455
  16. Help recover a file
  17. User asks for an escalation
  18. Reconnect a U or I drive
  19. Perform a flight mode restart
  20. Spam email ticket
  21. WS1/Boxer Problem!
  22. First time login user!
  23. Adobe Acrobat sign in
  24. User references closed ticket number