Have theuser loginto OWAWarmtransfer toCorp.HelplineRunKA 455Userreferencesclosed ticketnumberWS1/BoxerProblem!The calldisconnectsProtectedPassphraseusedReconnectWebexPhoneServicesUser asksfor anescalationRun aTRIM getglobalDo anAppsenseUser hasMSSPquestionssetupAdobeAcrobatsign inEnable anOutlookadd-inSelfhealingeventHelprecovera fileFirst timeloginuser!SpamemailticketThey ask tospeak withmanager orspecificagentTrimNo accountregistered :(Need tojump inAsk a TLBitlockerRecoveryKeyPerform aflightmoderestartReconnecta U or IdriveHave theuser loginto OWAWarmtransfer toCorp.HelplineRunKA 455Userreferencesclosed ticketnumberWS1/BoxerProblem!The calldisconnectsProtectedPassphraseusedReconnectWebexPhoneServicesUser asksfor anescalationRun aTRIM getglobalDo anAppsenseUser hasMSSPquestionssetupAdobeAcrobatsign inEnable anOutlookadd-inSelfhealingeventHelprecovera fileFirst timeloginuser!SpamemailticketThey ask tospeak withmanager orspecificagentTrimNo accountregistered :(Need tojump inAsk a TLBitlockerRecoveryKeyPerform aflightmoderestartReconnecta U or Idrive

Buddy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have the user log into OWA
  2. Warm transfer to Corp. Helpline
  3. Run KA 455
  4. User references closed ticket number
  5. WS1/Boxer Problem!
  6. The call disconnects
  7. Protected Passphrase used
  8. Reconnect Webex Phone Services
  9. User asks for an escalation
  10. Run a TRIM get global
  11. Do an Appsense
  12. User has MSSP questions setup
  13. Adobe Acrobat sign in
  14. Enable an Outlook add-in
  15. Self healing event
  16. Help recover a file
  17. First time login user!
  18. Spam email ticket
  19. They ask to speak with manager or specific agent
  20. Trim No account registered :(
  21. Need to jump in Ask a TL
  22. Bitlocker Recovery Key
  23. Perform a flight mode restart
  24. Reconnect a U or I drive