First time login user! Protected Passphrase used Reconnect Webex Phone Services User asks for an escalation Need to jump in Ask a TL Trim No account registered :( User has MSSP questions setup The call disconnects Have the user log into OWA Enable an Outlook add-in Run a TRIM get global Perform a flight mode restart Do an Appsense Spam email ticket They ask to speak with manager or specific agent Adobe Acrobat sign in Self healing event User references closed ticket number Run KA 455 WS1/Boxer Problem! Bitlocker Recovery Key Help recover a file Reconnect a U or I drive Warm transfer to Corp. Helpline First time login user! Protected Passphrase used Reconnect Webex Phone Services User asks for an escalation Need to jump in Ask a TL Trim No account registered :( User has MSSP questions setup The call disconnects Have the user log into OWA Enable an Outlook add-in Run a TRIM get global Perform a flight mode restart Do an Appsense Spam email ticket They ask to speak with manager or specific agent Adobe Acrobat sign in Self healing event User references closed ticket number Run KA 455 WS1/Boxer Problem! Bitlocker Recovery Key Help recover a file Reconnect a U or I drive Warm transfer to Corp. Helpline
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
First time login user!
Protected Passphrase used
Reconnect Webex Phone Services
User asks for an escalation
Need to jump in Ask a TL
Trim
No account registered :(
User has MSSP questions setup
The call disconnects
Have the user log into OWA
Enable an Outlook add-in
Run a TRIM get global
Perform a flight mode restart
Do an Appsense
Spam email ticket
They ask to speak with manager or specific agent
Adobe Acrobat sign in
Self healing event
User references closed ticket number
Run KA 455
WS1/Boxer Problem!
Bitlocker Recovery Key
Help recover a file
Reconnect a U or I drive
Warm transfer to Corp. Helpline