User hasMSSPquestionssetupSpamemailticketNeed tojump inAsk a TLAdobeAcrobatsign inUser asksfor anescalationRun aTRIM getglobalThey ask tospeak withmanager orspecificagentPerform aflightmoderestartWarmtransfer toCorp.HelplineFirst timeloginuser!Have theuser loginto OWASelfhealingeventThe calldisconnectsReconnecta U or IdriveUserreferencesclosed ticketnumberProtectedPassphraseusedHelprecovera fileReconnectWebexPhoneServicesRunKA 455WS1/BoxerProblem!Enable anOutlookadd-inBitlockerRecoveryKeyTrimNo accountregistered :(Do anAppsenseUser hasMSSPquestionssetupSpamemailticketNeed tojump inAsk a TLAdobeAcrobatsign inUser asksfor anescalationRun aTRIM getglobalThey ask tospeak withmanager orspecificagentPerform aflightmoderestartWarmtransfer toCorp.HelplineFirst timeloginuser!Have theuser loginto OWASelfhealingeventThe calldisconnectsReconnecta U or IdriveUserreferencesclosed ticketnumberProtectedPassphraseusedHelprecovera fileReconnectWebexPhoneServicesRunKA 455WS1/BoxerProblem!Enable anOutlookadd-inBitlockerRecoveryKeyTrimNo accountregistered :(Do anAppsense

Buddy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. User has MSSP questions setup
  2. Spam email ticket
  3. Need to jump in Ask a TL
  4. Adobe Acrobat sign in
  5. User asks for an escalation
  6. Run a TRIM get global
  7. They ask to speak with manager or specific agent
  8. Perform a flight mode restart
  9. Warm transfer to Corp. Helpline
  10. First time login user!
  11. Have the user log into OWA
  12. Self healing event
  13. The call disconnects
  14. Reconnect a U or I drive
  15. User references closed ticket number
  16. Protected Passphrase used
  17. Help recover a file
  18. Reconnect Webex Phone Services
  19. Run KA 455
  20. WS1/Boxer Problem!
  21. Enable an Outlook add-in
  22. Bitlocker Recovery Key
  23. Trim No account registered :(
  24. Do an Appsense