Have the user log into OWA Warm transfer to Corp. Helpline Run KA 455 User references closed ticket number WS1/Boxer Problem! The call disconnects Protected Passphrase used Reconnect Webex Phone Services User asks for an escalation Run a TRIM get global Do an Appsense User has MSSP questions setup Adobe Acrobat sign in Enable an Outlook add-in Self healing event Help recover a file First time login user! Spam email ticket They ask to speak with manager or specific agent Trim No account registered :( Need to jump in Ask a TL Bitlocker Recovery Key Perform a flight mode restart Reconnect a U or I drive Have the user log into OWA Warm transfer to Corp. Helpline Run KA 455 User references closed ticket number WS1/Boxer Problem! The call disconnects Protected Passphrase used Reconnect Webex Phone Services User asks for an escalation Run a TRIM get global Do an Appsense User has MSSP questions setup Adobe Acrobat sign in Enable an Outlook add-in Self healing event Help recover a file First time login user! Spam email ticket They ask to speak with manager or specific agent Trim No account registered :( Need to jump in Ask a TL Bitlocker Recovery Key Perform a flight mode restart Reconnect a U or I drive
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Have the user log into OWA
Warm transfer to Corp. Helpline
Run KA 455
User references closed ticket number
WS1/Boxer Problem!
The call disconnects
Protected Passphrase used
Reconnect Webex Phone Services
User asks for an escalation
Run a TRIM get global
Do an Appsense
User has MSSP questions setup
Adobe Acrobat sign in
Enable an Outlook add-in
Self healing event
Help recover a file
First time login user!
Spam email ticket
They ask to speak with manager or specific agent
Trim
No account registered :(
Need to jump in Ask a TL
Bitlocker Recovery Key
Perform a flight mode restart
Reconnect a U or I drive