Adobe Acrobat sign in Have the user log into OWA Protected Passphrase used Reconnect a U or I drive Reconnect Webex Phone Services Help recover a file Run a TRIM get global WS1/Boxer Problem! User references closed ticket number The call disconnects Need to jump in Ask a TL Warm transfer to Corp. Helpline User has MSSP questions setup Enable an Outlook add-in Run KA 455 Bitlocker Recovery Key User asks for an escalation Trim No account registered :( Do an Appsense Spam email ticket First time login user! Self healing event They ask to speak with manager or specific agent Perform a flight mode restart Adobe Acrobat sign in Have the user log into OWA Protected Passphrase used Reconnect a U or I drive Reconnect Webex Phone Services Help recover a file Run a TRIM get global WS1/Boxer Problem! User references closed ticket number The call disconnects Need to jump in Ask a TL Warm transfer to Corp. Helpline User has MSSP questions setup Enable an Outlook add-in Run KA 455 Bitlocker Recovery Key User asks for an escalation Trim No account registered :( Do an Appsense Spam email ticket First time login user! Self healing event They ask to speak with manager or specific agent Perform a flight mode restart
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Adobe Acrobat sign in
Have the user log into OWA
Protected Passphrase used
Reconnect a U or I drive
Reconnect Webex Phone Services
Help recover a file
Run a TRIM get global
WS1/Boxer Problem!
User references closed ticket number
The call disconnects
Need to jump in Ask a TL
Warm transfer to Corp. Helpline
User has MSSP questions setup
Enable an Outlook add-in
Run KA 455
Bitlocker Recovery Key
User asks for an escalation
Trim
No account registered :(
Do an Appsense
Spam email ticket
First time login user!
Self healing event
They ask to speak with manager or specific agent
Perform a flight mode restart