First timeloginuser!ProtectedPassphraseusedReconnectWebexPhoneServicesUser asksfor anescalationNeed tojump inAsk a TLTrimNo accountregistered :(User hasMSSPquestionssetupThe calldisconnectsHave theuser loginto OWAEnable anOutlookadd-inRun aTRIM getglobalPerform aflightmoderestartDo anAppsenseSpamemailticketThey ask tospeak withmanager orspecificagentAdobeAcrobatsign inSelfhealingeventUserreferencesclosed ticketnumberRunKA 455WS1/BoxerProblem!BitlockerRecoveryKeyHelprecovera fileReconnecta U or IdriveWarmtransfer toCorp.HelplineFirst timeloginuser!ProtectedPassphraseusedReconnectWebexPhoneServicesUser asksfor anescalationNeed tojump inAsk a TLTrimNo accountregistered :(User hasMSSPquestionssetupThe calldisconnectsHave theuser loginto OWAEnable anOutlookadd-inRun aTRIM getglobalPerform aflightmoderestartDo anAppsenseSpamemailticketThey ask tospeak withmanager orspecificagentAdobeAcrobatsign inSelfhealingeventUserreferencesclosed ticketnumberRunKA 455WS1/BoxerProblem!BitlockerRecoveryKeyHelprecovera fileReconnecta U or IdriveWarmtransfer toCorp.Helpline

Buddy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. First time login user!
  2. Protected Passphrase used
  3. Reconnect Webex Phone Services
  4. User asks for an escalation
  5. Need to jump in Ask a TL
  6. Trim No account registered :(
  7. User has MSSP questions setup
  8. The call disconnects
  9. Have the user log into OWA
  10. Enable an Outlook add-in
  11. Run a TRIM get global
  12. Perform a flight mode restart
  13. Do an Appsense
  14. Spam email ticket
  15. They ask to speak with manager or specific agent
  16. Adobe Acrobat sign in
  17. Self healing event
  18. User references closed ticket number
  19. Run KA 455
  20. WS1/Boxer Problem!
  21. Bitlocker Recovery Key
  22. Help recover a file
  23. Reconnect a U or I drive
  24. Warm transfer to Corp. Helpline