Did not have any escalations for 30 days Got a traveler upgraded Complete Compliance Training Name the 5 GBT Values Work Expert Care PNRS Read 2 new clients bios Receive 100% on 2 call monitorings Work the reconf queue Took 10 or more calls in a day Use a TSA certificate Handle and resolved an escalation Use Expert Flyer Complete an Apollo exchange correctly Help 5 colleages Calm a disgruntled caller Receive a thank you from a leader Receive a thank you note from a traveler Update profile on U-Connect w/ a picture Complete development plan Read / share something from U Connect Receive a C.A.R.E Award Work a project assigned by a leader Complete Apollo or UK Training Log 5 Waivers & Favors Did not have any escalations for 30 days Got a traveler upgraded Complete Compliance Training Name the 5 GBT Values Work Expert Care PNRS Read 2 new clients bios Receive 100% on 2 call monitorings Work the reconf queue Took 10 or more calls in a day Use a TSA certificate Handle and resolved an escalation Use Expert Flyer Complete an Apollo exchange correctly Help 5 colleages Calm a disgruntled caller Receive a thank you from a leader Receive a thank you note from a traveler Update profile on U-Connect w/ a picture Complete development plan Read / share something from U Connect Receive a C.A.R.E Award Work a project assigned by a leader Complete Apollo or UK Training Log 5 Waivers & Favors
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Did not have any escalations for 30 days
Got a traveler upgraded
Complete Compliance Training
Name the 5 GBT Values
Work Expert Care PNRS
Read 2 new clients bios
Receive 100% on 2 call monitorings
Work the reconf queue
Took 10 or more calls in a day
Use a TSA certificate
Handle and resolved an escalation
Use
Expert Flyer
Complete an Apollo exchange correctly
Help 5 colleages
Calm a disgruntled caller
Receive a thank you from a leader
Receive a thank you note from a traveler
Update profile on U-Connect w/ a picture
Complete development plan
Read / share something from U Connect
Receive a C.A.R.E
Award
Work a project assigned by a leader
Complete Apollo or UK Training
Log 5 Waivers & Favors