Handle andresolved anescalationRead / sharesomethingfrom UConnectName the5 GBTValuesGot atravelerupgradedCompletean ApolloexchangecorrectlyReceive aC.A.R.EAwardRead 2newclientsbiosTook 10 ormore callsin a dayCompleteComplianceTrainingUse aTSAcertificateCompletedevelopmentplanLog 5Waivers &FavorsReceive athank younote froma travelerWork thereconfqueueUpdateprofile onU-Connectw/ a pictureUseExpertFlyerReceive100% on 2callmonitoringsDid nothave anyescalationsfor 30 daysReceive athank youfrom aleaderWork aprojectassignedby a leaderHelp 5colleagesWorkExpertCarePNRSCompleteApollo orUKTrainingCalm adisgruntledcallerHandle andresolved anescalationRead / sharesomethingfrom UConnectName the5 GBTValuesGot atravelerupgradedCompletean ApolloexchangecorrectlyReceive aC.A.R.EAwardRead 2newclientsbiosTook 10 ormore callsin a dayCompleteComplianceTrainingUse aTSAcertificateCompletedevelopmentplanLog 5Waivers &FavorsReceive athank younote froma travelerWork thereconfqueueUpdateprofile onU-Connectw/ a pictureUseExpertFlyerReceive100% on 2callmonitoringsDid nothave anyescalationsfor 30 daysReceive athank youfrom aleaderWork aprojectassignedby a leaderHelp 5colleagesWorkExpertCarePNRSCompleteApollo orUKTrainingCalm adisgruntledcaller

FIRST Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Handle and resolved an escalation
  2. Read / share something from U Connect
  3. Name the 5 GBT Values
  4. Got a traveler upgraded
  5. Complete an Apollo exchange correctly
  6. Receive a C.A.R.E Award
  7. Read 2 new clients bios
  8. Took 10 or more calls in a day
  9. Complete Compliance Training
  10. Use a TSA certificate
  11. Complete development plan
  12. Log 5 Waivers & Favors
  13. Receive a thank you note from a traveler
  14. Work the reconf queue
  15. Update profile on U-Connect w/ a picture
  16. Use Expert Flyer
  17. Receive 100% on 2 call monitorings
  18. Did not have any escalations for 30 days
  19. Receive a thank you from a leader
  20. Work a project assigned by a leader
  21. Help 5 colleages
  22. Work Expert Care PNRS
  23. Complete Apollo or UK Training
  24. Calm a disgruntled caller