Handle andresolved anescalationUseExpertFlyerCompleteComplianceTrainingWorkExpertCarePNRSCalm adisgruntledcallerReceive athank youfrom aleaderCompleteApollo orUKTrainingTook 10 ormore callsin a dayDid nothave anyescalationsfor 30 daysRead 2newclientsbiosWork thereconfqueueGot atravelerupgradedReceive100% on 2callmonitoringsUse aTSAcertificateLog 5Waivers &FavorsHelp 5colleagesReceive athank younote froma travelerCompletean ApolloexchangecorrectlyRead / sharesomethingfrom UConnectName the5 GBTValuesCompletedevelopmentplanReceive aC.A.R.EAwardWork aprojectassignedby a leaderUpdateprofile onU-Connectw/ a pictureHandle andresolved anescalationUseExpertFlyerCompleteComplianceTrainingWorkExpertCarePNRSCalm adisgruntledcallerReceive athank youfrom aleaderCompleteApollo orUKTrainingTook 10 ormore callsin a dayDid nothave anyescalationsfor 30 daysRead 2newclientsbiosWork thereconfqueueGot atravelerupgradedReceive100% on 2callmonitoringsUse aTSAcertificateLog 5Waivers &FavorsHelp 5colleagesReceive athank younote froma travelerCompletean ApolloexchangecorrectlyRead / sharesomethingfrom UConnectName the5 GBTValuesCompletedevelopmentplanReceive aC.A.R.EAwardWork aprojectassignedby a leaderUpdateprofile onU-Connectw/ a picture

FIRST Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Handle and resolved an escalation
  2. Use Expert Flyer
  3. Complete Compliance Training
  4. Work Expert Care PNRS
  5. Calm a disgruntled caller
  6. Receive a thank you from a leader
  7. Complete Apollo or UK Training
  8. Took 10 or more calls in a day
  9. Did not have any escalations for 30 days
  10. Read 2 new clients bios
  11. Work the reconf queue
  12. Got a traveler upgraded
  13. Receive 100% on 2 call monitorings
  14. Use a TSA certificate
  15. Log 5 Waivers & Favors
  16. Help 5 colleages
  17. Receive a thank you note from a traveler
  18. Complete an Apollo exchange correctly
  19. Read / share something from U Connect
  20. Name the 5 GBT Values
  21. Complete development plan
  22. Receive a C.A.R.E Award
  23. Work a project assigned by a leader
  24. Update profile on U-Connect w/ a picture