Did nothave anyescalationsfor 30 daysGot atravelerupgradedCompleteComplianceTrainingName the5 GBTValuesWorkExpertCarePNRSRead 2newclientsbiosReceive100% on 2callmonitoringsWork thereconfqueueTook 10 ormore callsin a dayUse aTSAcertificateHandle andresolved anescalationUseExpertFlyerCompletean ApolloexchangecorrectlyHelp 5colleagesCalm adisgruntledcallerReceive athank youfrom aleaderReceive athank younote froma travelerUpdateprofile onU-Connectw/ a pictureCompletedevelopmentplanRead / sharesomethingfrom UConnectReceive aC.A.R.EAwardWork aprojectassignedby a leaderCompleteApollo orUKTrainingLog 5Waivers &FavorsDid nothave anyescalationsfor 30 daysGot atravelerupgradedCompleteComplianceTrainingName the5 GBTValuesWorkExpertCarePNRSRead 2newclientsbiosReceive100% on 2callmonitoringsWork thereconfqueueTook 10 ormore callsin a dayUse aTSAcertificateHandle andresolved anescalationUseExpertFlyerCompletean ApolloexchangecorrectlyHelp 5colleagesCalm adisgruntledcallerReceive athank youfrom aleaderReceive athank younote froma travelerUpdateprofile onU-Connectw/ a pictureCompletedevelopmentplanRead / sharesomethingfrom UConnectReceive aC.A.R.EAwardWork aprojectassignedby a leaderCompleteApollo orUKTrainingLog 5Waivers &Favors

FIRST Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Did not have any escalations for 30 days
  2. Got a traveler upgraded
  3. Complete Compliance Training
  4. Name the 5 GBT Values
  5. Work Expert Care PNRS
  6. Read 2 new clients bios
  7. Receive 100% on 2 call monitorings
  8. Work the reconf queue
  9. Took 10 or more calls in a day
  10. Use a TSA certificate
  11. Handle and resolved an escalation
  12. Use Expert Flyer
  13. Complete an Apollo exchange correctly
  14. Help 5 colleages
  15. Calm a disgruntled caller
  16. Receive a thank you from a leader
  17. Receive a thank you note from a traveler
  18. Update profile on U-Connect w/ a picture
  19. Complete development plan
  20. Read / share something from U Connect
  21. Receive a C.A.R.E Award
  22. Work a project assigned by a leader
  23. Complete Apollo or UK Training
  24. Log 5 Waivers & Favors