Handle andresolved anescalationReceive athank youfrom aleaderDid nothave anyescalationsfor 30 daysUseExpertFlyerReceive100% on 2callmonitoringsCompleteApollo orUKTrainingReceive aC.A.R.EAwardRead 2newclientsbiosGot atravelerupgradedReceive athank younote froma travelerWork aprojectassignedby a leaderCompletean ApolloexchangecorrectlyCompleteComplianceTrainingName the5 GBTValuesWork thereconfqueueCompletedevelopmentplanWorkExpertCarePNRSUse aTSAcertificateHelp 5colleagesRead / sharesomethingfrom UConnectUpdateprofile onU-Connectw/ a pictureCalm adisgruntledcallerLog 5Waivers &FavorsTook 10 ormore callsin a dayHandle andresolved anescalationReceive athank youfrom aleaderDid nothave anyescalationsfor 30 daysUseExpertFlyerReceive100% on 2callmonitoringsCompleteApollo orUKTrainingReceive aC.A.R.EAwardRead 2newclientsbiosGot atravelerupgradedReceive athank younote froma travelerWork aprojectassignedby a leaderCompletean ApolloexchangecorrectlyCompleteComplianceTrainingName the5 GBTValuesWork thereconfqueueCompletedevelopmentplanWorkExpertCarePNRSUse aTSAcertificateHelp 5colleagesRead / sharesomethingfrom UConnectUpdateprofile onU-Connectw/ a pictureCalm adisgruntledcallerLog 5Waivers &FavorsTook 10 ormore callsin a day

FIRST Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Handle and resolved an escalation
  2. Receive a thank you from a leader
  3. Did not have any escalations for 30 days
  4. Use Expert Flyer
  5. Receive 100% on 2 call monitorings
  6. Complete Apollo or UK Training
  7. Receive a C.A.R.E Award
  8. Read 2 new clients bios
  9. Got a traveler upgraded
  10. Receive a thank you note from a traveler
  11. Work a project assigned by a leader
  12. Complete an Apollo exchange correctly
  13. Complete Compliance Training
  14. Name the 5 GBT Values
  15. Work the reconf queue
  16. Complete development plan
  17. Work Expert Care PNRS
  18. Use a TSA certificate
  19. Help 5 colleages
  20. Read / share something from U Connect
  21. Update profile on U-Connect w/ a picture
  22. Calm a disgruntled caller
  23. Log 5 Waivers & Favors
  24. Took 10 or more calls in a day