Did nothave anyescalationsfor 30 daysLog 5Waivers &FavorsWork aprojectassignedby a leaderReceive athank younote froma travelerCompleteComplianceTrainingUse aTSAcertificateHelp 5colleagesUpdateprofile onU-Connectw/ a pictureGot atravelerupgradedTook 10 ormore callsin a dayReceive aC.A.R.EAwardCalm adisgruntledcallerReceive athank youfrom aleaderReceive100% on 2callmonitoringsRead / sharesomethingfrom UConnectCompletean ApolloexchangecorrectlyWork thereconfqueueHandle andresolved anescalationRead 2newclientsbiosWorkExpertCarePNRSUseExpertFlyerCompletedevelopmentplanCompleteApollo orUKTrainingName the5 GBTValuesDid nothave anyescalationsfor 30 daysLog 5Waivers &FavorsWork aprojectassignedby a leaderReceive athank younote froma travelerCompleteComplianceTrainingUse aTSAcertificateHelp 5colleagesUpdateprofile onU-Connectw/ a pictureGot atravelerupgradedTook 10 ormore callsin a dayReceive aC.A.R.EAwardCalm adisgruntledcallerReceive athank youfrom aleaderReceive100% on 2callmonitoringsRead / sharesomethingfrom UConnectCompletean ApolloexchangecorrectlyWork thereconfqueueHandle andresolved anescalationRead 2newclientsbiosWorkExpertCarePNRSUseExpertFlyerCompletedevelopmentplanCompleteApollo orUKTrainingName the5 GBTValues

FIRST Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Did not have any escalations for 30 days
  2. Log 5 Waivers & Favors
  3. Work a project assigned by a leader
  4. Receive a thank you note from a traveler
  5. Complete Compliance Training
  6. Use a TSA certificate
  7. Help 5 colleages
  8. Update profile on U-Connect w/ a picture
  9. Got a traveler upgraded
  10. Took 10 or more calls in a day
  11. Receive a C.A.R.E Award
  12. Calm a disgruntled caller
  13. Receive a thank you from a leader
  14. Receive 100% on 2 call monitorings
  15. Read / share something from U Connect
  16. Complete an Apollo exchange correctly
  17. Work the reconf queue
  18. Handle and resolved an escalation
  19. Read 2 new clients bios
  20. Work Expert Care PNRS
  21. Use Expert Flyer
  22. Complete development plan
  23. Complete Apollo or UK Training
  24. Name the 5 GBT Values