CompleteComplianceTrainingReceive athank youfrom aleaderUseExpertFlyerGot atravelerupgradedRead / sharesomethingfrom UConnectReceive aC.A.R.EAwardTook 10 ormore callsin a dayReceive athank younote froma travelerCompleteApollo orUKTrainingRead 2newclientsbiosName the5 GBTValuesDid nothave anyescalationsfor 30 daysWorkExpertCarePNRSLog 5Waivers &FavorsReceive100% on 2callmonitoringsUse aTSAcertificateWork thereconfqueueCompletean ApolloexchangecorrectlyHelp 5colleagesUpdateprofile onU-Connectw/ a pictureCalm adisgruntledcallerHandle andresolved anescalationCompletedevelopmentplanWork aprojectassignedby a leaderCompleteComplianceTrainingReceive athank youfrom aleaderUseExpertFlyerGot atravelerupgradedRead / sharesomethingfrom UConnectReceive aC.A.R.EAwardTook 10 ormore callsin a dayReceive athank younote froma travelerCompleteApollo orUKTrainingRead 2newclientsbiosName the5 GBTValuesDid nothave anyescalationsfor 30 daysWorkExpertCarePNRSLog 5Waivers &FavorsReceive100% on 2callmonitoringsUse aTSAcertificateWork thereconfqueueCompletean ApolloexchangecorrectlyHelp 5colleagesUpdateprofile onU-Connectw/ a pictureCalm adisgruntledcallerHandle andresolved anescalationCompletedevelopmentplanWork aprojectassignedby a leader

FIRST Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complete Compliance Training
  2. Receive a thank you from a leader
  3. Use Expert Flyer
  4. Got a traveler upgraded
  5. Read / share something from U Connect
  6. Receive a C.A.R.E Award
  7. Took 10 or more calls in a day
  8. Receive a thank you note from a traveler
  9. Complete Apollo or UK Training
  10. Read 2 new clients bios
  11. Name the 5 GBT Values
  12. Did not have any escalations for 30 days
  13. Work Expert Care PNRS
  14. Log 5 Waivers & Favors
  15. Receive 100% on 2 call monitorings
  16. Use a TSA certificate
  17. Work the reconf queue
  18. Complete an Apollo exchange correctly
  19. Help 5 colleages
  20. Update profile on U-Connect w/ a picture
  21. Calm a disgruntled caller
  22. Handle and resolved an escalation
  23. Complete development plan
  24. Work a project assigned by a leader