Handle and resolved an escalation Receive 100% on 2 call monitorings Work a project assigned by a leader Read 2 new clients bios Update profile on U-Connect w/ a picture Did not have any escalations for 30 days Got a traveler upgraded Help 5 colleages Work Expert Care PNRS Complete development plan Receive a thank you from a leader Receive a C.A.R.E Award Use a TSA certificate Read / share something from U Connect Use Expert Flyer Complete Compliance Training Complete an Apollo exchange correctly Receive a thank you note from a traveler Work the reconf queue Took 10 or more calls in a day Complete Apollo or UK Training Name the 5 GBT Values Log 5 Waivers & Favors Calm a disgruntled caller Handle and resolved an escalation Receive 100% on 2 call monitorings Work a project assigned by a leader Read 2 new clients bios Update profile on U-Connect w/ a picture Did not have any escalations for 30 days Got a traveler upgraded Help 5 colleages Work Expert Care PNRS Complete development plan Receive a thank you from a leader Receive a C.A.R.E Award Use a TSA certificate Read / share something from U Connect Use Expert Flyer Complete Compliance Training Complete an Apollo exchange correctly Receive a thank you note from a traveler Work the reconf queue Took 10 or more calls in a day Complete Apollo or UK Training Name the 5 GBT Values Log 5 Waivers & Favors Calm a disgruntled caller
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Handle and resolved an escalation
Receive 100% on 2 call monitorings
Work a project assigned by a leader
Read 2 new clients bios
Update profile on U-Connect w/ a picture
Did not have any escalations for 30 days
Got a traveler upgraded
Help 5 colleages
Work Expert Care PNRS
Complete development plan
Receive a thank you from a leader
Receive a C.A.R.E
Award
Use a TSA certificate
Read / share something from U Connect
Use
Expert Flyer
Complete Compliance Training
Complete an Apollo exchange correctly
Receive a thank you note from a traveler
Work the reconf queue
Took 10 or more calls in a day
Complete Apollo or UK Training
Name the 5 GBT Values
Log 5 Waivers & Favors
Calm a disgruntled caller