Read 2newclientsbiosHandle andresolved anescalationLog 5Waivers &FavorsCalm adisgruntledcallerUpdateprofile onU-Connectw/ a pictureDid nothave anyescalationsfor 30 daysHelp 5colleagesWorkExpertCarePNRSReceive athank youfrom aleaderReceive aC.A.R.EAwardReceive100% on 2callmonitoringsCompleteApollo orUKTrainingReceive athank younote froma travelerCompletean ApolloexchangecorrectlyWork thereconfqueueGot atravelerupgradedUse aTSAcertificateTook 10 ormore callsin a dayCompleteComplianceTrainingRead / sharesomethingfrom UConnectName the5 GBTValuesCompletedevelopmentplanUseExpertFlyerWork aprojectassignedby a leaderRead 2newclientsbiosHandle andresolved anescalationLog 5Waivers &FavorsCalm adisgruntledcallerUpdateprofile onU-Connectw/ a pictureDid nothave anyescalationsfor 30 daysHelp 5colleagesWorkExpertCarePNRSReceive athank youfrom aleaderReceive aC.A.R.EAwardReceive100% on 2callmonitoringsCompleteApollo orUKTrainingReceive athank younote froma travelerCompletean ApolloexchangecorrectlyWork thereconfqueueGot atravelerupgradedUse aTSAcertificateTook 10 ormore callsin a dayCompleteComplianceTrainingRead / sharesomethingfrom UConnectName the5 GBTValuesCompletedevelopmentplanUseExpertFlyerWork aprojectassignedby a leader

FIRST Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Read 2 new clients bios
  2. Handle and resolved an escalation
  3. Log 5 Waivers & Favors
  4. Calm a disgruntled caller
  5. Update profile on U-Connect w/ a picture
  6. Did not have any escalations for 30 days
  7. Help 5 colleages
  8. Work Expert Care PNRS
  9. Receive a thank you from a leader
  10. Receive a C.A.R.E Award
  11. Receive 100% on 2 call monitorings
  12. Complete Apollo or UK Training
  13. Receive a thank you note from a traveler
  14. Complete an Apollo exchange correctly
  15. Work the reconf queue
  16. Got a traveler upgraded
  17. Use a TSA certificate
  18. Took 10 or more calls in a day
  19. Complete Compliance Training
  20. Read / share something from U Connect
  21. Name the 5 GBT Values
  22. Complete development plan
  23. Use Expert Flyer
  24. Work a project assigned by a leader