Handle and resolved an escalation Read / share something from U Connect Name the 5 GBT Values Got a traveler upgraded Complete an Apollo exchange correctly Receive a C.A.R.E Award Read 2 new clients bios Took 10 or more calls in a day Complete Compliance Training Use a TSA certificate Complete development plan Log 5 Waivers & Favors Receive a thank you note from a traveler Work the reconf queue Update profile on U-Connect w/ a picture Use Expert Flyer Receive 100% on 2 call monitorings Did not have any escalations for 30 days Receive a thank you from a leader Work a project assigned by a leader Help 5 colleages Work Expert Care PNRS Complete Apollo or UK Training Calm a disgruntled caller Handle and resolved an escalation Read / share something from U Connect Name the 5 GBT Values Got a traveler upgraded Complete an Apollo exchange correctly Receive a C.A.R.E Award Read 2 new clients bios Took 10 or more calls in a day Complete Compliance Training Use a TSA certificate Complete development plan Log 5 Waivers & Favors Receive a thank you note from a traveler Work the reconf queue Update profile on U-Connect w/ a picture Use Expert Flyer Receive 100% on 2 call monitorings Did not have any escalations for 30 days Receive a thank you from a leader Work a project assigned by a leader Help 5 colleages Work Expert Care PNRS Complete Apollo or UK Training Calm a disgruntled caller
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Handle and resolved an escalation
Read / share something from U Connect
Name the 5 GBT Values
Got a traveler upgraded
Complete an Apollo exchange correctly
Receive a C.A.R.E
Award
Read 2 new clients bios
Took 10 or more calls in a day
Complete Compliance Training
Use a TSA certificate
Complete development plan
Log 5 Waivers & Favors
Receive a thank you note from a traveler
Work the reconf queue
Update profile on U-Connect w/ a picture
Use
Expert Flyer
Receive 100% on 2 call monitorings
Did not have any escalations for 30 days
Receive a thank you from a leader
Work a project assigned by a leader
Help 5 colleages
Work Expert Care PNRS
Complete Apollo or UK Training
Calm a disgruntled caller