Use aTSAcertificateReceive athank younote froma travelerCompleteApollo orUKTrainingHelp 5colleagesReceive athank youfrom aleaderWork thereconfqueueRead / sharesomethingfrom UConnectTook 10 ormore callsin a dayCompletean ApolloexchangecorrectlyCalm adisgruntledcallerUseExpertFlyerWorkExpertCarePNRSUpdateprofile onU-Connectw/ a pictureRead 2newclientsbiosHandle andresolved anescalationCompletedevelopmentplanCompleteComplianceTrainingName the5 GBTValuesDid nothave anyescalationsfor 30 daysWork aprojectassignedby a leaderLog 5Waivers &FavorsReceive100% on 2callmonitoringsGot atravelerupgradedReceive aC.A.R.EAwardUse aTSAcertificateReceive athank younote froma travelerCompleteApollo orUKTrainingHelp 5colleagesReceive athank youfrom aleaderWork thereconfqueueRead / sharesomethingfrom UConnectTook 10 ormore callsin a dayCompletean ApolloexchangecorrectlyCalm adisgruntledcallerUseExpertFlyerWorkExpertCarePNRSUpdateprofile onU-Connectw/ a pictureRead 2newclientsbiosHandle andresolved anescalationCompletedevelopmentplanCompleteComplianceTrainingName the5 GBTValuesDid nothave anyescalationsfor 30 daysWork aprojectassignedby a leaderLog 5Waivers &FavorsReceive100% on 2callmonitoringsGot atravelerupgradedReceive aC.A.R.EAward

FIRST Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use a TSA certificate
  2. Receive a thank you note from a traveler
  3. Complete Apollo or UK Training
  4. Help 5 colleages
  5. Receive a thank you from a leader
  6. Work the reconf queue
  7. Read / share something from U Connect
  8. Took 10 or more calls in a day
  9. Complete an Apollo exchange correctly
  10. Calm a disgruntled caller
  11. Use Expert Flyer
  12. Work Expert Care PNRS
  13. Update profile on U-Connect w/ a picture
  14. Read 2 new clients bios
  15. Handle and resolved an escalation
  16. Complete development plan
  17. Complete Compliance Training
  18. Name the 5 GBT Values
  19. Did not have any escalations for 30 days
  20. Work a project assigned by a leader
  21. Log 5 Waivers & Favors
  22. Receive 100% on 2 call monitorings
  23. Got a traveler upgraded
  24. Receive a C.A.R.E Award