PayTLIssuedpaymentwithin 7 daysof reportHelped aPeer-confirmedTLUpdatedclaim withPoliceReportUsedBluePrintfor 1stCall- NotesContactedLH forPayoffConfirmedTLHandledanEscalationUsedBluePrint forSettlement-TL/Plan ofAction ScreenUsedBluePrint forTransferClaim-NotesCompleted aCoverage/UnlistedOPACInvestigation (perSOP)Took on aTask fromKristin orRyanCompleted1st call in24 HrsNoRedsLead aRoundtableAllPromoterson SurveyObtaineda RISettledwithCustomerAll MoveVehicles- OnInventoryHealthCompletedNoYellowsCompleted(Activelyworked) 5activities fora peerActivelyusedTextingCompletedLiability(Unclear)Phone aFriend-Worked witha peer onanother teamPayTLIssuedpaymentwithin 7 daysof reportHelped aPeer-confirmedTLUpdatedclaim withPoliceReportUsedBluePrintfor 1stCall- NotesContactedLH forPayoffConfirmedTLHandledanEscalationUsedBluePrint forSettlement-TL/Plan ofAction ScreenUsedBluePrint forTransferClaim-NotesCompleted aCoverage/UnlistedOPACInvestigation (perSOP)Took on aTask fromKristin orRyanCompleted1st call in24 HrsNoRedsLead aRoundtableAllPromoterson SurveyObtaineda RISettledwithCustomerAll MoveVehicles- OnInventoryHealthCompletedNoYellowsCompleted(Activelyworked) 5activities fora peerActivelyusedTextingCompletedLiability(Unclear)Phone aFriend-Worked witha peer onanother team

Claims Handling Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pay TL
  2. Issued payment within 7 days of report
  3. Helped a Peer- confirmed TL
  4. Updated claim with Police Report
  5. Used BluePrint for 1st Call- Notes
  6. Contacted LH for Payoff
  7. Confirmed TL
  8. Handled an Escalation
  9. Used BluePrint for Settlement- TL/Plan of Action Screen
  10. Used BluePrint for Transfer Claim-Notes
  11. Completed a Coverage/Unlisted OPAC Investigation (per SOP)
  12. Took on a Task from Kristin or Ryan
  13. Completed 1st call in 24 Hrs
  14. No Reds
  15. Lead a Roundtable
  16. All Promoters on Survey
  17. Obtained a RI
  18. Settled with Customer
  19. All Move Vehicles- On Inventory Health Completed
  20. No Yellows
  21. Completed (Actively worked) 5 activities for a peer
  22. Actively used Texting
  23. Completed Liability (Unclear)
  24. Phone a Friend- Worked with a peer on another team