Claims Handling Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Completed (Actively worked) 5 activities for a peer
2. Phone a Friend- Worked with a peer on another team
3. Issued payment within 7 days of report
4. Took on a Task from Kristin or Ryan
5. Actively used Texting
6. Used BluePrint for 1st Call- Notes
7. No Yellows
8. Updated claim with Police Report
9. Contacted LH for Payoff
10. Pay TL
11. Obtained a RI
12. Completed Liability (Unclear)
13. Used BluePrint for Settlement- TL/Plan of Action Screen
14. Handled an Escalation
15. Completed a Coverage/Unlisted OPAC Investigation (per SOP)
16. All Move Vehicles- On Inventory Health Completed
17. Completed 1st call in 24 Hrs
18. Settled with Customer
19. Helped a Peer- confirmed TL
20. Used BluePrint for Transfer Claim-Notes
21. All Promoters on Survey
22. No Reds
23. Confirmed TL
24. Lead a Roundtable