Claims Handling Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Completed (Actively worked) 5 activities for a peer
2. All Promoters on Survey
3. Used BluePrint for 1st Call- Notes
4. Obtained a RI
5. Helped a Peer- confirmed TL
6. Completed Liability (Unclear)
7. Used BluePrint for Transfer Claim-Notes
8. Completed 1st call in 24 Hrs
9. Took on a Task from Kristin or Ryan
10. Completed a Coverage/Unlisted OPAC Investigation (per SOP)
11. Phone a Friend- Worked with a peer on another team
12. All Move Vehicles- On Inventory Health Completed
13. No Reds
14. Settled with Customer
15. Handled an Escalation
16. Used BluePrint for Settlement- TL/Plan of Action Screen
17. Updated claim with Police Report
18. Contacted LH for Payoff
19. Issued payment within 7 days of report
20. Confirmed TL
21. Actively used Texting
22. No Yellows
23. Pay TL
24. Lead a Roundtable