UsedBluePrint forTransferClaim-NotesObtaineda RIUsedBluePrint forSettlement-TL/Plan ofAction ScreenHandledanEscalationPayTLUsedBluePrintfor 1stCall- NotesTook on aTask fromKristin orRyanCompleted aCoverage/UnlistedOPACInvestigation (perSOP)Lead aRoundtableUpdatedclaim withPoliceReportCompleted1st call in24 HrsIssuedpaymentwithin 7 daysof reportCompleted(Activelyworked) 5activities fora peerNoYellowsCompletedLiability(Unclear)ConfirmedTLSettledwithCustomerHelped aPeer-confirmedTLAllPromoterson SurveyActivelyusedTextingAll MoveVehicles- OnInventoryHealthCompletedContactedLH forPayoffPhone aFriend-Worked witha peer onanother teamNoRedsUsedBluePrint forTransferClaim-NotesObtaineda RIUsedBluePrint forSettlement-TL/Plan ofAction ScreenHandledanEscalationPayTLUsedBluePrintfor 1stCall- NotesTook on aTask fromKristin orRyanCompleted aCoverage/UnlistedOPACInvestigation (perSOP)Lead aRoundtableUpdatedclaim withPoliceReportCompleted1st call in24 HrsIssuedpaymentwithin 7 daysof reportCompleted(Activelyworked) 5activities fora peerNoYellowsCompletedLiability(Unclear)ConfirmedTLSettledwithCustomerHelped aPeer-confirmedTLAllPromoterson SurveyActivelyusedTextingAll MoveVehicles- OnInventoryHealthCompletedContactedLH forPayoffPhone aFriend-Worked witha peer onanother teamNoReds

Claims Handling Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used BluePrint for Transfer Claim-Notes
  2. Obtained a RI
  3. Used BluePrint for Settlement- TL/Plan of Action Screen
  4. Handled an Escalation
  5. Pay TL
  6. Used BluePrint for 1st Call- Notes
  7. Took on a Task from Kristin or Ryan
  8. Completed a Coverage/Unlisted OPAC Investigation (per SOP)
  9. Lead a Roundtable
  10. Updated claim with Police Report
  11. Completed 1st call in 24 Hrs
  12. Issued payment within 7 days of report
  13. Completed (Actively worked) 5 activities for a peer
  14. No Yellows
  15. Completed Liability (Unclear)
  16. Confirmed TL
  17. Settled with Customer
  18. Helped a Peer- confirmed TL
  19. All Promoters on Survey
  20. Actively used Texting
  21. All Move Vehicles- On Inventory Health Completed
  22. Contacted LH for Payoff
  23. Phone a Friend- Worked with a peer on another team
  24. No Reds