ConfirmedTLUpdatedclaim withPoliceReportLead aRoundtableHelped aPeer-confirmedTLContactedLH forPayoffUsedBluePrintfor 1stCall- NotesHandledanEscalationNoYellowsTook on aTask fromKristin orRyanIssuedpaymentwithin 7 daysof reportPayTLUsedBluePrint forTransferClaim-NotesObtaineda RIUsedBluePrint forSettlement-TL/Plan ofAction ScreenActivelyusedTextingCompleted(Activelyworked) 5activities fora peerNoRedsAll MoveVehicles- OnInventoryHealthCompletedCompletedLiability(Unclear)Completed1st call in24 HrsSettledwithCustomerCompleted aCoverage/UnlistedOPACInvestigation (perSOP)Phone aFriend-Worked witha peer onanother teamAllPromoterson SurveyConfirmedTLUpdatedclaim withPoliceReportLead aRoundtableHelped aPeer-confirmedTLContactedLH forPayoffUsedBluePrintfor 1stCall- NotesHandledanEscalationNoYellowsTook on aTask fromKristin orRyanIssuedpaymentwithin 7 daysof reportPayTLUsedBluePrint forTransferClaim-NotesObtaineda RIUsedBluePrint forSettlement-TL/Plan ofAction ScreenActivelyusedTextingCompleted(Activelyworked) 5activities fora peerNoRedsAll MoveVehicles- OnInventoryHealthCompletedCompletedLiability(Unclear)Completed1st call in24 HrsSettledwithCustomerCompleted aCoverage/UnlistedOPACInvestigation (perSOP)Phone aFriend-Worked witha peer onanother teamAllPromoterson Survey

Claims Handling Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Confirmed TL
  2. Updated claim with Police Report
  3. Lead a Roundtable
  4. Helped a Peer- confirmed TL
  5. Contacted LH for Payoff
  6. Used BluePrint for 1st Call- Notes
  7. Handled an Escalation
  8. No Yellows
  9. Took on a Task from Kristin or Ryan
  10. Issued payment within 7 days of report
  11. Pay TL
  12. Used BluePrint for Transfer Claim-Notes
  13. Obtained a RI
  14. Used BluePrint for Settlement- TL/Plan of Action Screen
  15. Actively used Texting
  16. Completed (Actively worked) 5 activities for a peer
  17. No Reds
  18. All Move Vehicles- On Inventory Health Completed
  19. Completed Liability (Unclear)
  20. Completed 1st call in 24 Hrs
  21. Settled with Customer
  22. Completed a Coverage/Unlisted OPAC Investigation (per SOP)
  23. Phone a Friend- Worked with a peer on another team
  24. All Promoters on Survey