ConfirmedTLContactedLH forPayoffHandledanEscalationHelped aPeer-confirmedTLCompletedLiability(Unclear)NoYellowsUpdatedclaim withPoliceReportIssuedpaymentwithin 7 daysof reportLead aRoundtableCompleted(Activelyworked) 5activities fora peerAllPromoterson SurveyNoRedsAll MoveVehicles- OnInventoryHealthCompletedPhone aFriend-Worked witha peer onanother teamUsedBluePrint forTransferClaim-NotesCompleted1st call in24 HrsActivelyusedTextingSettledwithCustomerUsedBluePrint forSettlement-TL/Plan ofAction ScreenCompleted aCoverage/UnlistedOPACInvestigation (perSOP)PayTLTook on aTask fromKristin orRyanObtaineda RIUsedBluePrintfor 1stCall- NotesConfirmedTLContactedLH forPayoffHandledanEscalationHelped aPeer-confirmedTLCompletedLiability(Unclear)NoYellowsUpdatedclaim withPoliceReportIssuedpaymentwithin 7 daysof reportLead aRoundtableCompleted(Activelyworked) 5activities fora peerAllPromoterson SurveyNoRedsAll MoveVehicles- OnInventoryHealthCompletedPhone aFriend-Worked witha peer onanother teamUsedBluePrint forTransferClaim-NotesCompleted1st call in24 HrsActivelyusedTextingSettledwithCustomerUsedBluePrint forSettlement-TL/Plan ofAction ScreenCompleted aCoverage/UnlistedOPACInvestigation (perSOP)PayTLTook on aTask fromKristin orRyanObtaineda RIUsedBluePrintfor 1stCall- Notes

Claims Handling Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Confirmed TL
  2. Contacted LH for Payoff
  3. Handled an Escalation
  4. Helped a Peer- confirmed TL
  5. Completed Liability (Unclear)
  6. No Yellows
  7. Updated claim with Police Report
  8. Issued payment within 7 days of report
  9. Lead a Roundtable
  10. Completed (Actively worked) 5 activities for a peer
  11. All Promoters on Survey
  12. No Reds
  13. All Move Vehicles- On Inventory Health Completed
  14. Phone a Friend- Worked with a peer on another team
  15. Used BluePrint for Transfer Claim-Notes
  16. Completed 1st call in 24 Hrs
  17. Actively used Texting
  18. Settled with Customer
  19. Used BluePrint for Settlement- TL/Plan of Action Screen
  20. Completed a Coverage/Unlisted OPAC Investigation (per SOP)
  21. Pay TL
  22. Took on a Task from Kristin or Ryan
  23. Obtained a RI
  24. Used BluePrint for 1st Call- Notes