NoRedsConfirmedTLUsedBluePrintfor 1stCall- NotesHelped aPeer-confirmedTLContactedLH forPayoffLead aRoundtablePayTLCompleted(Activelyworked) 5activities fora peerCompleted aCoverage/UnlistedOPACInvestigation (perSOP)UsedBluePrint forTransferClaim-NotesUsedBluePrint forSettlement-TL/Plan ofAction ScreenHandledanEscalationAllPromoterson SurveyCompleted1st call in24 HrsActivelyusedTextingAll MoveVehicles- OnInventoryHealthCompletedTook on aTask fromKristin orRyanSettledwithCustomerIssuedpaymentwithin 7 daysof reportPhone aFriend-Worked witha peer onanother teamNoYellowsUpdatedclaim withPoliceReportObtaineda RICompletedLiability(Unclear)NoRedsConfirmedTLUsedBluePrintfor 1stCall- NotesHelped aPeer-confirmedTLContactedLH forPayoffLead aRoundtablePayTLCompleted(Activelyworked) 5activities fora peerCompleted aCoverage/UnlistedOPACInvestigation (perSOP)UsedBluePrint forTransferClaim-NotesUsedBluePrint forSettlement-TL/Plan ofAction ScreenHandledanEscalationAllPromoterson SurveyCompleted1st call in24 HrsActivelyusedTextingAll MoveVehicles- OnInventoryHealthCompletedTook on aTask fromKristin orRyanSettledwithCustomerIssuedpaymentwithin 7 daysof reportPhone aFriend-Worked witha peer onanother teamNoYellowsUpdatedclaim withPoliceReportObtaineda RICompletedLiability(Unclear)

Claims Handling Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No Reds
  2. Confirmed TL
  3. Used BluePrint for 1st Call- Notes
  4. Helped a Peer- confirmed TL
  5. Contacted LH for Payoff
  6. Lead a Roundtable
  7. Pay TL
  8. Completed (Actively worked) 5 activities for a peer
  9. Completed a Coverage/Unlisted OPAC Investigation (per SOP)
  10. Used BluePrint for Transfer Claim-Notes
  11. Used BluePrint for Settlement- TL/Plan of Action Screen
  12. Handled an Escalation
  13. All Promoters on Survey
  14. Completed 1st call in 24 Hrs
  15. Actively used Texting
  16. All Move Vehicles- On Inventory Health Completed
  17. Took on a Task from Kristin or Ryan
  18. Settled with Customer
  19. Issued payment within 7 days of report
  20. Phone a Friend- Worked with a peer on another team
  21. No Yellows
  22. Updated claim with Police Report
  23. Obtained a RI
  24. Completed Liability (Unclear)