NoRedsUsedBluePrint forSettlement-TL/Plan ofAction ScreenHelped aPeer-confirmedTLAll MoveVehicles- OnInventoryHealthCompletedIssuedpaymentwithin 7 daysof reportCompleted aCoverage/UnlistedOPACInvestigation (perSOP)UsedBluePrint forTransferClaim-NotesContactedLH forPayoffLead aRoundtablePayTLSettledwithCustomerCompletedLiability(Unclear)NoYellowsCompleted1st call in24 HrsObtaineda RIHandledanEscalationActivelyusedTextingUpdatedclaim withPoliceReportAllPromoterson SurveyPhone aFriend-Worked witha peer onanother teamConfirmedTLCompleted(Activelyworked) 5activities fora peerTook on aTask fromKristin orRyanUsedBluePrintfor 1stCall- NotesNoRedsUsedBluePrint forSettlement-TL/Plan ofAction ScreenHelped aPeer-confirmedTLAll MoveVehicles- OnInventoryHealthCompletedIssuedpaymentwithin 7 daysof reportCompleted aCoverage/UnlistedOPACInvestigation (perSOP)UsedBluePrint forTransferClaim-NotesContactedLH forPayoffLead aRoundtablePayTLSettledwithCustomerCompletedLiability(Unclear)NoYellowsCompleted1st call in24 HrsObtaineda RIHandledanEscalationActivelyusedTextingUpdatedclaim withPoliceReportAllPromoterson SurveyPhone aFriend-Worked witha peer onanother teamConfirmedTLCompleted(Activelyworked) 5activities fora peerTook on aTask fromKristin orRyanUsedBluePrintfor 1stCall- Notes

Claims Handling Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No Reds
  2. Used BluePrint for Settlement- TL/Plan of Action Screen
  3. Helped a Peer- confirmed TL
  4. All Move Vehicles- On Inventory Health Completed
  5. Issued payment within 7 days of report
  6. Completed a Coverage/Unlisted OPAC Investigation (per SOP)
  7. Used BluePrint for Transfer Claim-Notes
  8. Contacted LH for Payoff
  9. Lead a Roundtable
  10. Pay TL
  11. Settled with Customer
  12. Completed Liability (Unclear)
  13. No Yellows
  14. Completed 1st call in 24 Hrs
  15. Obtained a RI
  16. Handled an Escalation
  17. Actively used Texting
  18. Updated claim with Police Report
  19. All Promoters on Survey
  20. Phone a Friend- Worked with a peer on another team
  21. Confirmed TL
  22. Completed (Actively worked) 5 activities for a peer
  23. Took on a Task from Kristin or Ryan
  24. Used BluePrint for 1st Call- Notes