UsedBluePrint forSettlement-TL/Plan ofAction ScreenUpdatedclaim withPoliceReportAllPromoterson SurveyActivelyusedTextingIssuedpaymentwithin 7 daysof reportLead aRoundtableNoYellowsUsedBluePrintfor 1stCall- NotesHelped aPeer-confirmedTLAll MoveVehicles- OnInventoryHealthCompletedCompleted1st call in24 HrsPhone aFriend-Worked witha peer onanother teamConfirmedTLHandledanEscalationCompleted aCoverage/UnlistedOPACInvestigation (perSOP)NoRedsPayTLObtaineda RITook on aTask fromKristin orRyanSettledwithCustomerCompletedLiability(Unclear)Completed(Activelyworked) 5activities fora peerContactedLH forPayoffUsedBluePrint forTransferClaim-NotesUsedBluePrint forSettlement-TL/Plan ofAction ScreenUpdatedclaim withPoliceReportAllPromoterson SurveyActivelyusedTextingIssuedpaymentwithin 7 daysof reportLead aRoundtableNoYellowsUsedBluePrintfor 1stCall- NotesHelped aPeer-confirmedTLAll MoveVehicles- OnInventoryHealthCompletedCompleted1st call in24 HrsPhone aFriend-Worked witha peer onanother teamConfirmedTLHandledanEscalationCompleted aCoverage/UnlistedOPACInvestigation (perSOP)NoRedsPayTLObtaineda RITook on aTask fromKristin orRyanSettledwithCustomerCompletedLiability(Unclear)Completed(Activelyworked) 5activities fora peerContactedLH forPayoffUsedBluePrint forTransferClaim-Notes

Claims Handling Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used BluePrint for Settlement- TL/Plan of Action Screen
  2. Updated claim with Police Report
  3. All Promoters on Survey
  4. Actively used Texting
  5. Issued payment within 7 days of report
  6. Lead a Roundtable
  7. No Yellows
  8. Used BluePrint for 1st Call- Notes
  9. Helped a Peer- confirmed TL
  10. All Move Vehicles- On Inventory Health Completed
  11. Completed 1st call in 24 Hrs
  12. Phone a Friend- Worked with a peer on another team
  13. Confirmed TL
  14. Handled an Escalation
  15. Completed a Coverage/Unlisted OPAC Investigation (per SOP)
  16. No Reds
  17. Pay TL
  18. Obtained a RI
  19. Took on a Task from Kristin or Ryan
  20. Settled with Customer
  21. Completed Liability (Unclear)
  22. Completed (Actively worked) 5 activities for a peer
  23. Contacted LH for Payoff
  24. Used BluePrint for Transfer Claim-Notes