“What are youplans nextschool year?”Referral toY&C. Helpedout anemployee.“What areyourretirementplans?”Creditcardreferral.Referral/appointmentthat resultedfrom amember call.“What are youdoing to preparefor your futurefinancially?”Referral to Y&C. “Have youthought aboutplanning forcollege?”Referral toY&C.Turned abad memberexperienceinto a goodone.2 autoloanreferrals.Wore yourname tagand look likeyou GAS.“What do youwant mostfrom yourfinancialinstitution?”“I noticed youdon’t have anauto loan withus, where doyou have anauto loan?”“It looks like youcould be earning abetter interest rate,are you interestedin looking at ourrecent rates?”“I noticed youhave a highinterest rateloan, have youconsideredrefinancing?”Learned &sharedsomethingnew with theteam.Accountopeningreferral.AutoLoanReferralAnswered5 phonecalls.“Is thereanything 3Rcouldimprove on?”Had a reallyawesomememberexperience.Made 4membercalls.Mortgagereferral.“Would you like tohear about 3Rscholarships,financial aid, orstudent loans?”Referral to Y&C. Reached outto a differentdepartmentfor help.“What are youplans nextschool year?”Referral toY&C. Helpedout anemployee.“What areyourretirementplans?”Creditcardreferral.Referral/appointmentthat resultedfrom amember call.“What are youdoing to preparefor your futurefinancially?”Referral to Y&C. “Have youthought aboutplanning forcollege?”Referral toY&C.Turned abad memberexperienceinto a goodone.2 autoloanreferrals.Wore yourname tagand look likeyou GAS.“What do youwant mostfrom yourfinancialinstitution?”“I noticed youdon’t have anauto loan withus, where doyou have anauto loan?”“It looks like youcould be earning abetter interest rate,are you interestedin looking at ourrecent rates?”“I noticed youhave a highinterest rateloan, have youconsideredrefinancing?”Learned &sharedsomethingnew with theteam.Accountopeningreferral.AutoLoanReferralAnswered5 phonecalls.“Is thereanything 3Rcouldimprove on?”Had a reallyawesomememberexperience.Made 4membercalls.Mortgagereferral.“Would you like tohear about 3Rscholarships,financial aid, orstudent loans?”Referral to Y&C. Reached outto a differentdepartmentfor help.

GAS & UYH! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “What are you plans next school year?” Referral to Y&C.
  2. Helped out an employee.
  3. “What are your retirement plans?”
  4. Credit card referral.
  5. Referral/ appointment that resulted from a member call.
  6. “What are you doing to prepare for your future financially?” Referral to Y&C.
  7. “Have you thought about planning for college?” Referral to Y&C.
  8. Turned a bad member experience into a good one.
  9. 2 auto loan referrals.
  10. Wore your name tag and look like you GAS.
  11. “What do you want most from your financial institution?”
  12. “I noticed you don’t have an auto loan with us, where do you have an auto loan?”
  13. “It looks like you could be earning a better interest rate, are you interested in looking at our recent rates?”
  14. “I noticed you have a high interest rate loan, have you considered refinancing?”
  15. Learned & shared something new with the team.
  16. Account opening referral.
  17. Auto Loan Referral
  18. Answered 5 phone calls.
  19. “Is there anything 3R could improve on?”
  20. Had a really awesome member experience.
  21. Made 4 member calls.
  22. Mortgage referral.
  23. “Would you like to hear about 3R scholarships, financial aid, or student loans?” Referral to Y&C.
  24. Reached out to a different department for help.