CTSMemberhad anaccidentReimbursementformTookPersonalWork inofficeSend GIFon teamschatWrote ingroupchatNon-membercalling inCommunicatedw/ yoursupervisorWeirdCallSparetirehave 16+hoursPTOsavedReinstateamemberCashCallYouhad asnack Memberwantsunattendedhad 30+inboundcallstodayFueldeliveryTookyourbreakUpsetabout ETAmemberLikedsomeone'scommentin chatTransferredto traveldepartmentMovedcallMemberout ofcallsRenewamember049TransferTransferredto Level2/supervisorMembershippaymentWorkfromhomeAddingassociateNo ringmissedcallSold a newmembershipAddresschangeStatusupdateMonthlyPaymentPlanDo notrenewJumpstart2ndtowrequest20+miletowCTSMemberhad anaccidentReimbursementformTookPersonalWork inofficeSend GIFon teamschatWrote ingroupchatNon-membercalling inCommunicatedw/ yoursupervisorWeirdCallSparetirehave 16+hoursPTOsavedReinstateamemberCashCallYouhad asnack Memberwantsunattendedhad 30+inboundcallstodayFueldeliveryTookyourbreakUpsetabout ETAmemberLikedsomeone'scommentin chatTransferredto traveldepartmentMovedcallMemberout ofcallsRenewamember049TransferTransferredto Level2/supervisorMembershippaymentWorkfromhomeAddingassociateNo ringmissedcallSold a newmembershipAddresschangeStatusupdateMonthlyPaymentPlanDo notrenewJumpstart2ndtowrequest20+miletow

ERS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CTS
  2. Member had an accident
  3. Reimbursement form
  4. Took Personal
  5. Work in office
  6. Send GIF on teams chat
  7. Wrote in group chat
  8. Non-member calling in
  9. Communicated w/ your supervisor
  10. Weird Call
  11. Spare tire
  12. have 16+ hours PTO saved
  13. Reinstate a member
  14. Cash Call
  15. You had a snack 
  16. Member wants unattended
  17. had 30+ inbound calls today
  18. Fuel delivery
  19. Took your break
  20. Upset about ETA member
  21. Liked someone's comment in chat
  22. Transferred to travel department
  23. Moved call
  24. Member out of calls
  25. Renew a member
  26. 049 Transfer
  27. Transferred to Level 2/supervisor
  28. Membership payment
  29. Work from home
  30. Adding associate
  31. No ring missed call
  32. Sold a new membership
  33. Address change
  34. Status update
  35. Monthly Payment Plan
  36. Do not renew
  37. Jump start
  38. 2nd tow request
  39. 20+ mile tow