CTSFueldeliveryTookPersonalSparetireCashCallTookyourbreakReimbursementformAddresschangehad 30+inboundcallstodayNon-membercalling inCommunicatedw/ yoursupervisor049TransferMemberout ofcallsUpsetabout ETAmemberMembershippaymentMonthlyPaymentPlanWrote ingroupchatWork inofficeWeirdCallReinstateamember2ndtowrequestMovedcallNo ringmissedcallJumpstarthave 16+hoursPTOsavedDo notrenewStatusupdateSend GIFon teamschatRenewamemberSold a newmembership20+miletowTransferredto traveldepartmentMemberhad anaccidentMemberwantsunattendedAddingassociateTransferredto Level2/supervisorLikedsomeone'scommentin chatWorkfromhomeYouhad asnack CTSFueldeliveryTookPersonalSparetireCashCallTookyourbreakReimbursementformAddresschangehad 30+inboundcallstodayNon-membercalling inCommunicatedw/ yoursupervisor049TransferMemberout ofcallsUpsetabout ETAmemberMembershippaymentMonthlyPaymentPlanWrote ingroupchatWork inofficeWeirdCallReinstateamember2ndtowrequestMovedcallNo ringmissedcallJumpstarthave 16+hoursPTOsavedDo notrenewStatusupdateSend GIFon teamschatRenewamemberSold a newmembership20+miletowTransferredto traveldepartmentMemberhad anaccidentMemberwantsunattendedAddingassociateTransferredto Level2/supervisorLikedsomeone'scommentin chatWorkfromhomeYouhad asnack 

ERS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CTS
  2. Fuel delivery
  3. Took Personal
  4. Spare tire
  5. Cash Call
  6. Took your break
  7. Reimbursement form
  8. Address change
  9. had 30+ inbound calls today
  10. Non-member calling in
  11. Communicated w/ your supervisor
  12. 049 Transfer
  13. Member out of calls
  14. Upset about ETA member
  15. Membership payment
  16. Monthly Payment Plan
  17. Wrote in group chat
  18. Work in office
  19. Weird Call
  20. Reinstate a member
  21. 2nd tow request
  22. Moved call
  23. No ring missed call
  24. Jump start
  25. have 16+ hours PTO saved
  26. Do not renew
  27. Status update
  28. Send GIF on teams chat
  29. Renew a member
  30. Sold a new membership
  31. 20+ mile tow
  32. Transferred to travel department
  33. Member had an accident
  34. Member wants unattended
  35. Adding associate
  36. Transferred to Level 2/supervisor
  37. Liked someone's comment in chat
  38. Work from home
  39. You had a snack