MemberwantsunattendedTransferredto traveldepartmentWork inofficeCTSStatusupdateTookyourbreak20+miletowMemberhad anaccidentNon-membercalling inTookPersonalMovedcall049Transfer2ndtowrequestUpsetabout ETAmemberMembershippaymentCommunicatedw/ yoursupervisorWrote ingroupchatReinstateamemberYouhad asnack ReimbursementformTransferredto Level2/supervisorNo ringmissedcallLikedsomeone'scommentin chatFueldeliveryMonthlyPaymentPlanMemberout ofcallsCashCallAddingassociateRenewamemberhad 30+inboundcallstodayWeirdCallWorkfromhomeSold a newmembershipJumpstartDo notrenewhave 16+hoursPTOsavedSparetireAddresschangeSend GIFon teamschatMemberwantsunattendedTransferredto traveldepartmentWork inofficeCTSStatusupdateTookyourbreak20+miletowMemberhad anaccidentNon-membercalling inTookPersonalMovedcall049Transfer2ndtowrequestUpsetabout ETAmemberMembershippaymentCommunicatedw/ yoursupervisorWrote ingroupchatReinstateamemberYouhad asnack ReimbursementformTransferredto Level2/supervisorNo ringmissedcallLikedsomeone'scommentin chatFueldeliveryMonthlyPaymentPlanMemberout ofcallsCashCallAddingassociateRenewamemberhad 30+inboundcallstodayWeirdCallWorkfromhomeSold a newmembershipJumpstartDo notrenewhave 16+hoursPTOsavedSparetireAddresschangeSend GIFon teamschat

ERS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member wants unattended
  2. Transferred to travel department
  3. Work in office
  4. CTS
  5. Status update
  6. Took your break
  7. 20+ mile tow
  8. Member had an accident
  9. Non-member calling in
  10. Took Personal
  11. Moved call
  12. 049 Transfer
  13. 2nd tow request
  14. Upset about ETA member
  15. Membership payment
  16. Communicated w/ your supervisor
  17. Wrote in group chat
  18. Reinstate a member
  19. You had a snack 
  20. Reimbursement form
  21. Transferred to Level 2/supervisor
  22. No ring missed call
  23. Liked someone's comment in chat
  24. Fuel delivery
  25. Monthly Payment Plan
  26. Member out of calls
  27. Cash Call
  28. Adding associate
  29. Renew a member
  30. had 30+ inbound calls today
  31. Weird Call
  32. Work from home
  33. Sold a new membership
  34. Jump start
  35. Do not renew
  36. have 16+ hours PTO saved
  37. Spare tire
  38. Address change
  39. Send GIF on teams chat