Memberout ofcallsMemberhad anaccidentWorkfromhomeJumpstartSold a newmembershipMembershippayment049TransferSend GIFon teamschatAddresschange20+miletowNon-membercalling inMonthlyPaymentPlanWrote ingroupchatCashCallWork inofficeMemberwantsunattendedMovedcallReimbursementformNo ringmissedcallTransferredto Level2/supervisorRenewamemberFueldeliverySparetireYouhad asnack TookyourbreakTookPersonalhad 30+inboundcallstodayReinstateamemberDo notrenewTransferredto traveldepartment2ndtowrequestUpsetabout ETAmemberCommunicatedw/ yoursupervisorLikedsomeone'scommentin chatAddingassociateCTSStatusupdateWeirdCallhave 16+hoursPTOsavedMemberout ofcallsMemberhad anaccidentWorkfromhomeJumpstartSold a newmembershipMembershippayment049TransferSend GIFon teamschatAddresschange20+miletowNon-membercalling inMonthlyPaymentPlanWrote ingroupchatCashCallWork inofficeMemberwantsunattendedMovedcallReimbursementformNo ringmissedcallTransferredto Level2/supervisorRenewamemberFueldeliverySparetireYouhad asnack TookyourbreakTookPersonalhad 30+inboundcallstodayReinstateamemberDo notrenewTransferredto traveldepartment2ndtowrequestUpsetabout ETAmemberCommunicatedw/ yoursupervisorLikedsomeone'scommentin chatAddingassociateCTSStatusupdateWeirdCallhave 16+hoursPTOsaved

ERS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member out of calls
  2. Member had an accident
  3. Work from home
  4. Jump start
  5. Sold a new membership
  6. Membership payment
  7. 049 Transfer
  8. Send GIF on teams chat
  9. Address change
  10. 20+ mile tow
  11. Non-member calling in
  12. Monthly Payment Plan
  13. Wrote in group chat
  14. Cash Call
  15. Work in office
  16. Member wants unattended
  17. Moved call
  18. Reimbursement form
  19. No ring missed call
  20. Transferred to Level 2/supervisor
  21. Renew a member
  22. Fuel delivery
  23. Spare tire
  24. You had a snack 
  25. Took your break
  26. Took Personal
  27. had 30+ inbound calls today
  28. Reinstate a member
  29. Do not renew
  30. Transferred to travel department
  31. 2nd tow request
  32. Upset about ETA member
  33. Communicated w/ your supervisor
  34. Liked someone's comment in chat
  35. Adding associate
  36. CTS
  37. Status update
  38. Weird Call
  39. have 16+ hours PTO saved