TookPersonalUpsetabout ETAmemberWeirdCallTransferredto traveldepartmentMembershippaymentSparetireTookyourbreakMemberout ofcallsWork inofficeTransferredto Level2/supervisorLikedsomeone'scommentin chat20+miletowRenewamemberWrote ingroupchatNon-membercalling inCTShave 16+hoursPTOsavedNo ringmissedcallMemberwantsunattendedhad 30+inboundcallstodayMonthlyPaymentPlanMemberhad anaccidentStatusupdateYouhad asnack JumpstartCashCall049TransferFueldeliveryAddingassociateDo notrenewReinstateamemberMovedcall2ndtowrequestWorkfromhomeSend GIFon teamschatReimbursementformSold a newmembershipCommunicatedw/ yoursupervisorAddresschangeTookPersonalUpsetabout ETAmemberWeirdCallTransferredto traveldepartmentMembershippaymentSparetireTookyourbreakMemberout ofcallsWork inofficeTransferredto Level2/supervisorLikedsomeone'scommentin chat20+miletowRenewamemberWrote ingroupchatNon-membercalling inCTShave 16+hoursPTOsavedNo ringmissedcallMemberwantsunattendedhad 30+inboundcallstodayMonthlyPaymentPlanMemberhad anaccidentStatusupdateYouhad asnack JumpstartCashCall049TransferFueldeliveryAddingassociateDo notrenewReinstateamemberMovedcall2ndtowrequestWorkfromhomeSend GIFon teamschatReimbursementformSold a newmembershipCommunicatedw/ yoursupervisorAddresschange

ERS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Took Personal
  2. Upset about ETA member
  3. Weird Call
  4. Transferred to travel department
  5. Membership payment
  6. Spare tire
  7. Took your break
  8. Member out of calls
  9. Work in office
  10. Transferred to Level 2/supervisor
  11. Liked someone's comment in chat
  12. 20+ mile tow
  13. Renew a member
  14. Wrote in group chat
  15. Non-member calling in
  16. CTS
  17. have 16+ hours PTO saved
  18. No ring missed call
  19. Member wants unattended
  20. had 30+ inbound calls today
  21. Monthly Payment Plan
  22. Member had an accident
  23. Status update
  24. You had a snack 
  25. Jump start
  26. Cash Call
  27. 049 Transfer
  28. Fuel delivery
  29. Adding associate
  30. Do not renew
  31. Reinstate a member
  32. Moved call
  33. 2nd tow request
  34. Work from home
  35. Send GIF on teams chat
  36. Reimbursement form
  37. Sold a new membership
  38. Communicated w/ your supervisor
  39. Address change