WorkfromhomeTookPersonalTransferredto traveldepartment20+miletowUpsetabout ETAmemberWork inofficeCommunicatedw/ yoursupervisorDo notrenewFueldeliveryMonthlyPaymentPlanMemberwantsunattendedStatusupdateWeirdCallhave 16+hoursPTOsavedJumpstartAddingassociate049TransferAddresschangeReimbursementformhad 30+inboundcallstodayMemberout ofcalls2ndtowrequestTookyourbreakSold a newmembershipCTSMemberhad anaccidentSend GIFon teamschatCashCallNo ringmissedcallWrote ingroupchatSparetireYouhad asnack MovedcallLikedsomeone'scommentin chatMembershippaymentRenewamemberNon-membercalling inReinstateamemberTransferredto Level2/supervisorWorkfromhomeTookPersonalTransferredto traveldepartment20+miletowUpsetabout ETAmemberWork inofficeCommunicatedw/ yoursupervisorDo notrenewFueldeliveryMonthlyPaymentPlanMemberwantsunattendedStatusupdateWeirdCallhave 16+hoursPTOsavedJumpstartAddingassociate049TransferAddresschangeReimbursementformhad 30+inboundcallstodayMemberout ofcalls2ndtowrequestTookyourbreakSold a newmembershipCTSMemberhad anaccidentSend GIFon teamschatCashCallNo ringmissedcallWrote ingroupchatSparetireYouhad asnack MovedcallLikedsomeone'scommentin chatMembershippaymentRenewamemberNon-membercalling inReinstateamemberTransferredto Level2/supervisor

ERS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Work from home
  2. Took Personal
  3. Transferred to travel department
  4. 20+ mile tow
  5. Upset about ETA member
  6. Work in office
  7. Communicated w/ your supervisor
  8. Do not renew
  9. Fuel delivery
  10. Monthly Payment Plan
  11. Member wants unattended
  12. Status update
  13. Weird Call
  14. have 16+ hours PTO saved
  15. Jump start
  16. Adding associate
  17. 049 Transfer
  18. Address change
  19. Reimbursement form
  20. had 30+ inbound calls today
  21. Member out of calls
  22. 2nd tow request
  23. Took your break
  24. Sold a new membership
  25. CTS
  26. Member had an accident
  27. Send GIF on teams chat
  28. Cash Call
  29. No ring missed call
  30. Wrote in group chat
  31. Spare tire
  32. You had a snack 
  33. Moved call
  34. Liked someone's comment in chat
  35. Membership payment
  36. Renew a member
  37. Non-member calling in
  38. Reinstate a member
  39. Transferred to Level 2/supervisor