Send GIFon teamschatWorkfromhomeWeirdCallSold a newmembershiphad 30+inboundcallstodayTookyourbreakMemberwantsunattendedSparetireDo notrenewhave 16+hoursPTOsaved2ndtowrequestJumpstart20+miletowMembershippaymentMonthlyPaymentPlanAddingassociateMovedcallTransferredto Level2/supervisorTransferredto traveldepartmentWork inofficeFueldeliveryYouhad asnack StatusupdateNon-membercalling inNo ringmissedcallCTSMemberout ofcallsRenewamemberMemberhad anaccidentAddresschangeUpsetabout ETAmember049TransferReimbursementformCashCallTookPersonalLikedsomeone'scommentin chatWrote ingroupchatReinstateamemberCommunicatedw/ yoursupervisorSend GIFon teamschatWorkfromhomeWeirdCallSold a newmembershiphad 30+inboundcallstodayTookyourbreakMemberwantsunattendedSparetireDo notrenewhave 16+hoursPTOsaved2ndtowrequestJumpstart20+miletowMembershippaymentMonthlyPaymentPlanAddingassociateMovedcallTransferredto Level2/supervisorTransferredto traveldepartmentWork inofficeFueldeliveryYouhad asnack StatusupdateNon-membercalling inNo ringmissedcallCTSMemberout ofcallsRenewamemberMemberhad anaccidentAddresschangeUpsetabout ETAmember049TransferReimbursementformCashCallTookPersonalLikedsomeone'scommentin chatWrote ingroupchatReinstateamemberCommunicatedw/ yoursupervisor

ERS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Send GIF on teams chat
  2. Work from home
  3. Weird Call
  4. Sold a new membership
  5. had 30+ inbound calls today
  6. Took your break
  7. Member wants unattended
  8. Spare tire
  9. Do not renew
  10. have 16+ hours PTO saved
  11. 2nd tow request
  12. Jump start
  13. 20+ mile tow
  14. Membership payment
  15. Monthly Payment Plan
  16. Adding associate
  17. Moved call
  18. Transferred to Level 2/supervisor
  19. Transferred to travel department
  20. Work in office
  21. Fuel delivery
  22. You had a snack 
  23. Status update
  24. Non-member calling in
  25. No ring missed call
  26. CTS
  27. Member out of calls
  28. Renew a member
  29. Member had an accident
  30. Address change
  31. Upset about ETA member
  32. 049 Transfer
  33. Reimbursement form
  34. Cash Call
  35. Took Personal
  36. Liked someone's comment in chat
  37. Wrote in group chat
  38. Reinstate a member
  39. Communicated w/ your supervisor