Client talks about how they're doing Staff problem solves with client Client IDs pill by purpose Staff asks about med purpose Client reports medication concern Staff asks about efficacy Client refuses medication Staff asks open ended question (what, how, why) Staff resolves an exclamation mark Client reports a medication change Staff actively listens to client Client reports progress after appointment Staff checks for unacknowleged meds Staff outreaches medical providers with question Staff provides psych/med education Client IDs pill by color/shape Staff takes notes via pen/paper or typing Client reports progress toward goal Client reports side effect Client/staff laugh together Staff reminds client of med purpose Staff checks off MedPass during pack Staff asks about case management needs Client reports medication need Staff asks about medical needs Staff researches client's question Client IDs pill by name Client expresses case management needs Client expresses goal for health/meds Client talks about how they're doing Staff problem solves with client Client IDs pill by purpose Staff asks about med purpose Client reports medication concern Staff asks about efficacy Client refuses medication Staff asks open ended question (what, how, why) Staff resolves an exclamation mark Client reports a medication change Staff actively listens to client Client reports progress after appointment Staff checks for unacknowleged meds Staff outreaches medical providers with question Staff provides psych/med education Client IDs pill by color/shape Staff takes notes via pen/paper or typing Client reports progress toward goal Client reports side effect Client/staff laugh together Staff reminds client of med purpose Staff checks off MedPass during pack Staff asks about case management needs Client reports medication need Staff asks about medical needs Staff researches client's question Client IDs pill by name Client expresses case management needs Client expresses goal for health/meds
(Print)
Client talks about how they're doing
Staff problem solves with client
Client IDs pill by purpose
Staff asks about med purpose
Client reports medication concern
Staff asks about efficacy
Client refuses medication
Staff asks open ended question (what, how, why)
Staff resolves an exclamation mark
Client reports a medication
change
Staff actively listens to client
Client reports progress after appointment
Staff checks for unacknowleged
meds
Staff outreaches medical providers with question
Staff provides psych/med
education
Client IDs pill by color/shape
Staff takes notes via pen/paper or typing
Client reports progress toward goal
Client reports side effect
Client/staff laugh together
Staff reminds client of med purpose
Staff checks off MedPass during pack
Staff asks about case management needs
Client reports medication need
Staff asks about medical needs
Staff researches client's question
Client IDs pill by name
Client expresses case management needs
Client expresses goal for health/meds
