RFD:OversightCH isDrivingfeeWaiverVoicemailboxis fullcalled thelanguagelineusedDocITTransfertoSpanishlineLeftmessageat POBPTPCpick upandhangUpdatedChAddressNOARverifiedAddressHoldmusicfromOperatorTransferto DMPprocess apaymentand setupAuto paycustomerclaim thiscall is afraud callreceivedapaymentOfferReducepayPOBrequestno callsSubmittedCTRused theInvalidToolstrategyis goingfastbusysignalFile aCeaseand desistReceive apayment from2 (30day)missedpaymentspouseansweredthe phoneused theactioncodeWTNRPTPRFD:OversightCH isDrivingfeeWaiverVoicemailboxis fullcalled thelanguagelineusedDocITTransfertoSpanishlineLeftmessageat POBPTPCpick upandhangUpdatedChAddressNOARverifiedAddressHoldmusicfromOperatorTransferto DMPprocess apaymentand setupAuto paycustomerclaim thiscall is afraud callreceivedapaymentOfferReducepayPOBrequestno callsSubmittedCTRused theInvalidToolstrategyis goingfastbusysignalFile aCeaseand desistReceive apayment from2 (30day)missedpaymentspouseansweredthe phoneused theactioncodeWTNRPTP

Outbound Call - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. RFD: Oversight
  2. CH is Driving
  3. fee Waiver
  4. Voice mailbox is full
  5. called the language line
  6. used DocIT
  7. Transfer to Spanish line
  8. Left message at POB
  9. PTPC
  10. pick up and hang
  11. Updated Ch Address
  12. NOAR
  13. verified Address
  14. Hold music from Operator
  15. Transfer to DMP
  16. process a payment and setup Auto pay
  17. customer claim this call is a fraud call
  18. received a payment
  19. Offer Reduce pay
  20. POB request no calls
  21. Submitted CTR
  22. used the Invalid Tool
  23. strategy is going fast
  24. busy signal
  25. File a Cease and desist
  26. Receive a payment from 2 (30day) missed payment
  27. spouse answered the phone
  28. used the action code WTNR
  29. PTP