SubmittedCTRFile aCeaseand desistfeeWaiverused theactioncodeWTNRspouseansweredthe phoneLeftmessageat POBcalled thelanguagelinecustomerclaim thiscall is afraud callreceivedapaymentOfferReducepayPTPPOBrequestno callsTransferto DMPUpdatedChAddresspick upandhangstrategyis goingfastprocess apaymentand setupAuto payHoldmusicfromOperatorVoicemailboxis fullused theInvalidToolTransfertoSpanishlineNOARusedDocITbusysignalRFD:OversightReceive apayment from2 (30day)missedpaymentCH isDrivingPTPCverifiedAddressSubmittedCTRFile aCeaseand desistfeeWaiverused theactioncodeWTNRspouseansweredthe phoneLeftmessageat POBcalled thelanguagelinecustomerclaim thiscall is afraud callreceivedapaymentOfferReducepayPTPPOBrequestno callsTransferto DMPUpdatedChAddresspick upandhangstrategyis goingfastprocess apaymentand setupAuto payHoldmusicfromOperatorVoicemailboxis fullused theInvalidToolTransfertoSpanishlineNOARusedDocITbusysignalRFD:OversightReceive apayment from2 (30day)missedpaymentCH isDrivingPTPCverifiedAddress

Outbound Call - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Submitted CTR
  2. File a Cease and desist
  3. fee Waiver
  4. used the action code WTNR
  5. spouse answered the phone
  6. Left message at POB
  7. called the language line
  8. customer claim this call is a fraud call
  9. received a payment
  10. Offer Reduce pay
  11. PTP
  12. POB request no calls
  13. Transfer to DMP
  14. Updated Ch Address
  15. pick up and hang
  16. strategy is going fast
  17. process a payment and setup Auto pay
  18. Hold music from Operator
  19. Voice mailbox is full
  20. used the Invalid Tool
  21. Transfer to Spanish line
  22. NOAR
  23. used DocIT
  24. busy signal
  25. RFD: Oversight
  26. Receive a payment from 2 (30day) missed payment
  27. CH is Driving
  28. PTPC
  29. verified Address