File aCeaseand desistVoicemailboxis fullTransfertoSpanishlinecustomerclaim thiscall is afraud callTransferto DMPReceive apayment from2 (30day)missedpaymentprocess apaymentand setupAuto payUpdatedChAddressSubmittedCTRused theInvalidToolCH isDrivingRFD:Oversightstrategyis goingfastPTPbusysignalfeeWaiverpick upandhangPOBrequestno callsPTPCverifiedAddressused theactioncodeWTNRcalled thelanguagelineHoldmusicfromOperatorLeftmessageat POBspouseansweredthe phoneOfferReducepayreceivedapaymentNOARusedDocITFile aCeaseand desistVoicemailboxis fullTransfertoSpanishlinecustomerclaim thiscall is afraud callTransferto DMPReceive apayment from2 (30day)missedpaymentprocess apaymentand setupAuto payUpdatedChAddressSubmittedCTRused theInvalidToolCH isDrivingRFD:Oversightstrategyis goingfastPTPbusysignalfeeWaiverpick upandhangPOBrequestno callsPTPCverifiedAddressused theactioncodeWTNRcalled thelanguagelineHoldmusicfromOperatorLeftmessageat POBspouseansweredthe phoneOfferReducepayreceivedapaymentNOARusedDocIT

Outbound Call - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. File a Cease and desist
  2. Voice mailbox is full
  3. Transfer to Spanish line
  4. customer claim this call is a fraud call
  5. Transfer to DMP
  6. Receive a payment from 2 (30day) missed payment
  7. process a payment and setup Auto pay
  8. Updated Ch Address
  9. Submitted CTR
  10. used the Invalid Tool
  11. CH is Driving
  12. RFD: Oversight
  13. strategy is going fast
  14. PTP
  15. busy signal
  16. fee Waiver
  17. pick up and hang
  18. POB request no calls
  19. PTPC
  20. verified Address
  21. used the action code WTNR
  22. called the language line
  23. Hold music from Operator
  24. Left message at POB
  25. spouse answered the phone
  26. Offer Reduce pay
  27. received a payment
  28. NOAR
  29. used DocIT