customerclaim thiscall is afraud callPTPCbusysignalUpdatedChAddressspouseansweredthe phonepick upandhangfeeWaiverreceivedapaymentused theactioncodeWTNRVoicemailboxis fullRFD:Oversightprocess apaymentand setupAuto payPOBrequestno callsstrategyis goingfastHoldmusicfromOperatorReceive apayment from2 (30day)missedpaymentOfferReducepayLeftmessageat POBTransfertoSpanishlineverifiedAddressused theInvalidToolTransferto DMPcalled thelanguagelineFile aCeaseand desistusedDocITPTPCH isDrivingNOARSubmittedCTRcustomerclaim thiscall is afraud callPTPCbusysignalUpdatedChAddressspouseansweredthe phonepick upandhangfeeWaiverreceivedapaymentused theactioncodeWTNRVoicemailboxis fullRFD:Oversightprocess apaymentand setupAuto payPOBrequestno callsstrategyis goingfastHoldmusicfromOperatorReceive apayment from2 (30day)missedpaymentOfferReducepayLeftmessageat POBTransfertoSpanishlineverifiedAddressused theInvalidToolTransferto DMPcalled thelanguagelineFile aCeaseand desistusedDocITPTPCH isDrivingNOARSubmittedCTR

Outbound Call - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. customer claim this call is a fraud call
  2. PTPC
  3. busy signal
  4. Updated Ch Address
  5. spouse answered the phone
  6. pick up and hang
  7. fee Waiver
  8. received a payment
  9. used the action code WTNR
  10. Voice mailbox is full
  11. RFD: Oversight
  12. process a payment and setup Auto pay
  13. POB request no calls
  14. strategy is going fast
  15. Hold music from Operator
  16. Receive a payment from 2 (30day) missed payment
  17. Offer Reduce pay
  18. Left message at POB
  19. Transfer to Spanish line
  20. verified Address
  21. used the Invalid Tool
  22. Transfer to DMP
  23. called the language line
  24. File a Cease and desist
  25. used DocIT
  26. PTP
  27. CH is Driving
  28. NOAR
  29. Submitted CTR