pick upandhangVoicemailboxis fullLeftmessageat POBCH isDrivingused theactioncodeWTNRSubmittedCTRFile aCeaseand desistTransfertoSpanishlineUpdatedChAddressOfferReducepayused theInvalidToolHoldmusicfromOperatorcalled thelanguagelineTransferto DMPbusysignalPOBrequestno callsstrategyis goingfastcustomerclaim thiscall is afraud callNOARPTPCspouseansweredthe phoneprocess apaymentand setupAuto payfeeWaiververifiedAddressusedDocITreceivedapaymentRFD:OversightPTPReceive apayment from2 (30day)missedpaymentpick upandhangVoicemailboxis fullLeftmessageat POBCH isDrivingused theactioncodeWTNRSubmittedCTRFile aCeaseand desistTransfertoSpanishlineUpdatedChAddressOfferReducepayused theInvalidToolHoldmusicfromOperatorcalled thelanguagelineTransferto DMPbusysignalPOBrequestno callsstrategyis goingfastcustomerclaim thiscall is afraud callNOARPTPCspouseansweredthe phoneprocess apaymentand setupAuto payfeeWaiververifiedAddressusedDocITreceivedapaymentRFD:OversightPTPReceive apayment from2 (30day)missedpayment

Outbound Call - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. pick up and hang
  2. Voice mailbox is full
  3. Left message at POB
  4. CH is Driving
  5. used the action code WTNR
  6. Submitted CTR
  7. File a Cease and desist
  8. Transfer to Spanish line
  9. Updated Ch Address
  10. Offer Reduce pay
  11. used the Invalid Tool
  12. Hold music from Operator
  13. called the language line
  14. Transfer to DMP
  15. busy signal
  16. POB request no calls
  17. strategy is going fast
  18. customer claim this call is a fraud call
  19. NOAR
  20. PTPC
  21. spouse answered the phone
  22. process a payment and setup Auto pay
  23. fee Waiver
  24. verified Address
  25. used DocIT
  26. received a payment
  27. RFD: Oversight
  28. PTP
  29. Receive a payment from 2 (30day) missed payment