pick upandhangverifiedAddressSubmittedCTRspouseansweredthe phoneprocess apaymentand setupAuto payOfferReducepayNOARused theactioncodeWTNRRFD:OversightReceive apayment from2 (30day)missedpaymentPTPused theInvalidToolTransferto DMPUpdatedChAddressTransfertoSpanishlinePOBrequestno callsCH isDrivingPTPCusedDocITreceivedapaymentFile aCeaseand desiststrategyis goingfastbusysignalcalled thelanguagelineLeftmessageat POBHoldmusicfromOperatorcustomerclaim thiscall is afraud callfeeWaiverVoicemailboxis fullpick upandhangverifiedAddressSubmittedCTRspouseansweredthe phoneprocess apaymentand setupAuto payOfferReducepayNOARused theactioncodeWTNRRFD:OversightReceive apayment from2 (30day)missedpaymentPTPused theInvalidToolTransferto DMPUpdatedChAddressTransfertoSpanishlinePOBrequestno callsCH isDrivingPTPCusedDocITreceivedapaymentFile aCeaseand desiststrategyis goingfastbusysignalcalled thelanguagelineLeftmessageat POBHoldmusicfromOperatorcustomerclaim thiscall is afraud callfeeWaiverVoicemailboxis full

Outbound Call - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. pick up and hang
  2. verified Address
  3. Submitted CTR
  4. spouse answered the phone
  5. process a payment and setup Auto pay
  6. Offer Reduce pay
  7. NOAR
  8. used the action code WTNR
  9. RFD: Oversight
  10. Receive a payment from 2 (30day) missed payment
  11. PTP
  12. used the Invalid Tool
  13. Transfer to DMP
  14. Updated Ch Address
  15. Transfer to Spanish line
  16. POB request no calls
  17. CH is Driving
  18. PTPC
  19. used DocIT
  20. received a payment
  21. File a Cease and desist
  22. strategy is going fast
  23. busy signal
  24. called the language line
  25. Left message at POB
  26. Hold music from Operator
  27. customer claim this call is a fraud call
  28. fee Waiver
  29. Voice mailbox is full