IUNDERSTANDYOURCONCERNABSOLUTELYHave agreatweekendhave iresolvedevrything foryou todayRESOLUTIONNicespeakingwith youHave alovelydaycertainlyWE VALUEYOURRELATIONSHIPI am sorrythis ishappeningweappreciateyourfeedbackThank youfor allowingus to resolvethis for youFEELBETTERSOONI WOULDBE MORETHANHAPPY TOI'm glad iwas ableto resolveyour issuewe arehere tohelpthank youfor lettingus knowHAVE ASAFETRIPlet's getthiscorrectedI knowthis canbefrustratingI amconfidentthis will beresolvedSOSORRYTO HEARTHATyou havereachedthe rightpersonLETS TAKEA LOOKTOGETHERIUNDERSTANDYOURCONCERNABSOLUTELYHave agreatweekendhave iresolvedevrything foryou todayRESOLUTIONNicespeakingwith youHave alovelydaycertainlyWE VALUEYOURRELATIONSHIPI am sorrythis ishappeningweappreciateyourfeedbackThank youfor allowingus to resolvethis for youFEELBETTERSOONI WOULDBE MORETHANHAPPY TOI'm glad iwas ableto resolveyour issuewe arehere tohelpthank youfor lettingus knowHAVE ASAFETRIPlet's getthiscorrectedI knowthis canbefrustratingI amconfidentthis will beresolvedSOSORRYTO HEARTHATyou havereachedthe rightpersonLETS TAKEA LOOKTOGETHER

Empathy and Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I UNDERSTAND YOUR CONCERN
  2. ABSOLUTELY
  3. Have a great weekend
  4. have i resolved evrything for you today
  5. RESOLUTION
  6. Nice speaking with you
  7. Have a lovely day
  8. certainly
  9. WE VALUE YOUR RELATIONSHIP
  10. I am sorry this is happening
  11. we appreciate your feedback
  12. Thank you for allowing us to resolve this for you
  13. FEEL BETTER SOON
  14. I WOULD BE MORE THAN HAPPY TO
  15. I'm glad i was able to resolve your issue
  16. we are here to help
  17. thank you for letting us know
  18. HAVE A SAFE TRIP
  19. let's get this corrected
  20. I know this can be frustrating
  21. I am confident this will be resolved
  22. SO SORRY TO HEAR THAT
  23. you have reached the right person
  24. LETS TAKE A LOOK TOGETHER