Nicespeakingwith youI WOULDBE MORETHANHAPPY TOLETS TAKEA LOOKTOGETHERABSOLUTELYThank youfor allowingus to resolvethis for youlet's getthiscorrectedweappreciateyourfeedbackRESOLUTIONI amconfidentthis will beresolvedyou havereachedthe rightpersonthank youfor lettingus knowcertainlyhave iresolvedevrything foryou todayI knowthis canbefrustratingSOSORRYTO HEARTHATHave agreatweekendHAVE ASAFETRIPwe arehere tohelpIUNDERSTANDYOURCONCERNI'm glad iwas ableto resolveyour issueFEELBETTERSOONHave alovelydayWE VALUEYOURRELATIONSHIPI am sorrythis ishappeningNicespeakingwith youI WOULDBE MORETHANHAPPY TOLETS TAKEA LOOKTOGETHERABSOLUTELYThank youfor allowingus to resolvethis for youlet's getthiscorrectedweappreciateyourfeedbackRESOLUTIONI amconfidentthis will beresolvedyou havereachedthe rightpersonthank youfor lettingus knowcertainlyhave iresolvedevrything foryou todayI knowthis canbefrustratingSOSORRYTO HEARTHATHave agreatweekendHAVE ASAFETRIPwe arehere tohelpIUNDERSTANDYOURCONCERNI'm glad iwas ableto resolveyour issueFEELBETTERSOONHave alovelydayWE VALUEYOURRELATIONSHIPI am sorrythis ishappening

Empathy and Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Nice speaking with you
  2. I WOULD BE MORE THAN HAPPY TO
  3. LETS TAKE A LOOK TOGETHER
  4. ABSOLUTELY
  5. Thank you for allowing us to resolve this for you
  6. let's get this corrected
  7. we appreciate your feedback
  8. RESOLUTION
  9. I am confident this will be resolved
  10. you have reached the right person
  11. thank you for letting us know
  12. certainly
  13. have i resolved evrything for you today
  14. I know this can be frustrating
  15. SO SORRY TO HEAR THAT
  16. Have a great weekend
  17. HAVE A SAFE TRIP
  18. we are here to help
  19. I UNDERSTAND YOUR CONCERN
  20. I'm glad i was able to resolve your issue
  21. FEEL BETTER SOON
  22. Have a lovely day
  23. WE VALUE YOUR RELATIONSHIP
  24. I am sorry this is happening