thank youfor lettingus knowlet's getthiscorrectedI'm glad iwas ableto resolveyour issueI WOULDBE MORETHANHAPPY TOHave alovelydayHave agreatweekendFEELBETTERSOONLETS TAKEA LOOKTOGETHERHAVE ASAFETRIPyou havereachedthe rightpersonwe arehere tohelpRESOLUTIONI am sorrythis ishappeningIUNDERSTANDYOURCONCERNweappreciateyourfeedbackWE VALUEYOURRELATIONSHIPSOSORRYTO HEARTHATI knowthis canbefrustratingThank youfor allowingus to resolvethis for youNicespeakingwith youcertainlyhave iresolvedevrything foryou todayI amconfidentthis will beresolvedABSOLUTELYthank youfor lettingus knowlet's getthiscorrectedI'm glad iwas ableto resolveyour issueI WOULDBE MORETHANHAPPY TOHave alovelydayHave agreatweekendFEELBETTERSOONLETS TAKEA LOOKTOGETHERHAVE ASAFETRIPyou havereachedthe rightpersonwe arehere tohelpRESOLUTIONI am sorrythis ishappeningIUNDERSTANDYOURCONCERNweappreciateyourfeedbackWE VALUEYOURRELATIONSHIPSOSORRYTO HEARTHATI knowthis canbefrustratingThank youfor allowingus to resolvethis for youNicespeakingwith youcertainlyhave iresolvedevrything foryou todayI amconfidentthis will beresolvedABSOLUTELY

Empathy and Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. thank you for letting us know
  2. let's get this corrected
  3. I'm glad i was able to resolve your issue
  4. I WOULD BE MORE THAN HAPPY TO
  5. Have a lovely day
  6. Have a great weekend
  7. FEEL BETTER SOON
  8. LETS TAKE A LOOK TOGETHER
  9. HAVE A SAFE TRIP
  10. you have reached the right person
  11. we are here to help
  12. RESOLUTION
  13. I am sorry this is happening
  14. I UNDERSTAND YOUR CONCERN
  15. we appreciate your feedback
  16. WE VALUE YOUR RELATIONSHIP
  17. SO SORRY TO HEAR THAT
  18. I know this can be frustrating
  19. Thank you for allowing us to resolve this for you
  20. Nice speaking with you
  21. certainly
  22. have i resolved evrything for you today
  23. I am confident this will be resolved
  24. ABSOLUTELY