we arehere tohelplet's getthiscorrectedweappreciateyourfeedbackHAVE ASAFETRIPHave agreatweekendI amconfidentthis will beresolvedI'm glad iwas ableto resolveyour issueSOSORRYTO HEARTHATFEELBETTERSOONLETS TAKEA LOOKTOGETHERcertainlythank youfor lettingus knowRESOLUTIONIUNDERSTANDYOURCONCERNNicespeakingwith youWE VALUEYOURRELATIONSHIPABSOLUTELYI am sorrythis ishappeningyou havereachedthe rightpersonThank youfor allowingus to resolvethis for youI WOULDBE MORETHANHAPPY TOHave alovelydayhave iresolvedevrything foryou todayI knowthis canbefrustratingwe arehere tohelplet's getthiscorrectedweappreciateyourfeedbackHAVE ASAFETRIPHave agreatweekendI amconfidentthis will beresolvedI'm glad iwas ableto resolveyour issueSOSORRYTO HEARTHATFEELBETTERSOONLETS TAKEA LOOKTOGETHERcertainlythank youfor lettingus knowRESOLUTIONIUNDERSTANDYOURCONCERNNicespeakingwith youWE VALUEYOURRELATIONSHIPABSOLUTELYI am sorrythis ishappeningyou havereachedthe rightpersonThank youfor allowingus to resolvethis for youI WOULDBE MORETHANHAPPY TOHave alovelydayhave iresolvedevrything foryou todayI knowthis canbefrustrating

Empathy and Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. we are here to help
  2. let's get this corrected
  3. we appreciate your feedback
  4. HAVE A SAFE TRIP
  5. Have a great weekend
  6. I am confident this will be resolved
  7. I'm glad i was able to resolve your issue
  8. SO SORRY TO HEAR THAT
  9. FEEL BETTER SOON
  10. LETS TAKE A LOOK TOGETHER
  11. certainly
  12. thank you for letting us know
  13. RESOLUTION
  14. I UNDERSTAND YOUR CONCERN
  15. Nice speaking with you
  16. WE VALUE YOUR RELATIONSHIP
  17. ABSOLUTELY
  18. I am sorry this is happening
  19. you have reached the right person
  20. Thank you for allowing us to resolve this for you
  21. I WOULD BE MORE THAN HAPPY TO
  22. Have a lovely day
  23. have i resolved evrything for you today
  24. I know this can be frustrating