LETS TAKEA LOOKTOGETHERABSOLUTELYthank youfor lettingus knowWE VALUEYOURRELATIONSHIPHave alovelydayRESOLUTIONI'm glad iwas ableto resolveyour issueI WOULDBE MORETHANHAPPY TOHAVE ASAFETRIPI amconfidentthis will beresolvedwe arehere tohelphave iresolvedevrything foryou todayweappreciateyourfeedbackSOSORRYTO HEARTHATI am sorrythis ishappeninglet's getthiscorrectedI knowthis canbefrustratingNicespeakingwith youHave agreatweekendyou havereachedthe rightpersoncertainlyThank youfor allowingus to resolvethis for youIUNDERSTANDYOURCONCERNFEELBETTERSOONLETS TAKEA LOOKTOGETHERABSOLUTELYthank youfor lettingus knowWE VALUEYOURRELATIONSHIPHave alovelydayRESOLUTIONI'm glad iwas ableto resolveyour issueI WOULDBE MORETHANHAPPY TOHAVE ASAFETRIPI amconfidentthis will beresolvedwe arehere tohelphave iresolvedevrything foryou todayweappreciateyourfeedbackSOSORRYTO HEARTHATI am sorrythis ishappeninglet's getthiscorrectedI knowthis canbefrustratingNicespeakingwith youHave agreatweekendyou havereachedthe rightpersoncertainlyThank youfor allowingus to resolvethis for youIUNDERSTANDYOURCONCERNFEELBETTERSOON

Empathy and Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. LETS TAKE A LOOK TOGETHER
  2. ABSOLUTELY
  3. thank you for letting us know
  4. WE VALUE YOUR RELATIONSHIP
  5. Have a lovely day
  6. RESOLUTION
  7. I'm glad i was able to resolve your issue
  8. I WOULD BE MORE THAN HAPPY TO
  9. HAVE A SAFE TRIP
  10. I am confident this will be resolved
  11. we are here to help
  12. have i resolved evrything for you today
  13. we appreciate your feedback
  14. SO SORRY TO HEAR THAT
  15. I am sorry this is happening
  16. let's get this corrected
  17. I know this can be frustrating
  18. Nice speaking with you
  19. Have a great weekend
  20. you have reached the right person
  21. certainly
  22. Thank you for allowing us to resolve this for you
  23. I UNDERSTAND YOUR CONCERN
  24. FEEL BETTER SOON