we arehere tohelpLETS TAKEA LOOKTOGETHERHave agreatweekendHave alovelydaythank youfor lettingus knowThank youfor allowingus to resolvethis for youyou havereachedthe rightpersonSOSORRYTO HEARTHATI WOULDBE MORETHANHAPPY TOhave iresolvedevrything foryou todayFEELBETTERSOONI am sorrythis ishappeningABSOLUTELYRESOLUTIONweappreciateyourfeedbackI amconfidentthis will beresolvedI knowthis canbefrustratingIUNDERSTANDYOURCONCERNI'm glad iwas ableto resolveyour issuelet's getthiscorrectedcertainlyNicespeakingwith youWE VALUEYOURRELATIONSHIPHAVE ASAFETRIPwe arehere tohelpLETS TAKEA LOOKTOGETHERHave agreatweekendHave alovelydaythank youfor lettingus knowThank youfor allowingus to resolvethis for youyou havereachedthe rightpersonSOSORRYTO HEARTHATI WOULDBE MORETHANHAPPY TOhave iresolvedevrything foryou todayFEELBETTERSOONI am sorrythis ishappeningABSOLUTELYRESOLUTIONweappreciateyourfeedbackI amconfidentthis will beresolvedI knowthis canbefrustratingIUNDERSTANDYOURCONCERNI'm glad iwas ableto resolveyour issuelet's getthiscorrectedcertainlyNicespeakingwith youWE VALUEYOURRELATIONSHIPHAVE ASAFETRIP

Empathy and Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. we are here to help
  2. LETS TAKE A LOOK TOGETHER
  3. Have a great weekend
  4. Have a lovely day
  5. thank you for letting us know
  6. Thank you for allowing us to resolve this for you
  7. you have reached the right person
  8. SO SORRY TO HEAR THAT
  9. I WOULD BE MORE THAN HAPPY TO
  10. have i resolved evrything for you today
  11. FEEL BETTER SOON
  12. I am sorry this is happening
  13. ABSOLUTELY
  14. RESOLUTION
  15. we appreciate your feedback
  16. I am confident this will be resolved
  17. I know this can be frustrating
  18. I UNDERSTAND YOUR CONCERN
  19. I'm glad i was able to resolve your issue
  20. let's get this corrected
  21. certainly
  22. Nice speaking with you
  23. WE VALUE YOUR RELATIONSHIP
  24. HAVE A SAFE TRIP