Have agreatweekendThank youfor allowingus to resolvethis for youlet's getthiscorrectedRESOLUTIONweappreciateyourfeedbackI'm glad iwas ableto resolveyour issueSOSORRYTO HEARTHATIUNDERSTANDYOURCONCERNI WOULDBE MORETHANHAPPY TOHave alovelydayWE VALUEYOURRELATIONSHIPcertainlyI am sorrythis ishappeningLETS TAKEA LOOKTOGETHERyou havereachedthe rightpersonHAVE ASAFETRIPNicespeakingwith youABSOLUTELYwe arehere tohelphave iresolvedevrything foryou todayFEELBETTERSOONthank youfor lettingus knowI knowthis canbefrustratingI amconfidentthis will beresolvedHave agreatweekendThank youfor allowingus to resolvethis for youlet's getthiscorrectedRESOLUTIONweappreciateyourfeedbackI'm glad iwas ableto resolveyour issueSOSORRYTO HEARTHATIUNDERSTANDYOURCONCERNI WOULDBE MORETHANHAPPY TOHave alovelydayWE VALUEYOURRELATIONSHIPcertainlyI am sorrythis ishappeningLETS TAKEA LOOKTOGETHERyou havereachedthe rightpersonHAVE ASAFETRIPNicespeakingwith youABSOLUTELYwe arehere tohelphave iresolvedevrything foryou todayFEELBETTERSOONthank youfor lettingus knowI knowthis canbefrustratingI amconfidentthis will beresolved

Empathy and Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have a great weekend
  2. Thank you for allowing us to resolve this for you
  3. let's get this corrected
  4. RESOLUTION
  5. we appreciate your feedback
  6. I'm glad i was able to resolve your issue
  7. SO SORRY TO HEAR THAT
  8. I UNDERSTAND YOUR CONCERN
  9. I WOULD BE MORE THAN HAPPY TO
  10. Have a lovely day
  11. WE VALUE YOUR RELATIONSHIP
  12. certainly
  13. I am sorry this is happening
  14. LETS TAKE A LOOK TOGETHER
  15. you have reached the right person
  16. HAVE A SAFE TRIP
  17. Nice speaking with you
  18. ABSOLUTELY
  19. we are here to help
  20. have i resolved evrything for you today
  21. FEEL BETTER SOON
  22. thank you for letting us know
  23. I know this can be frustrating
  24. I am confident this will be resolved