Learnmore/enroll inthe hardshipaccommodationplan"What ismy totalpay-offbalance?"NewsLetter?VerifiedVia.STARsVerbalVerificationAskedabout loanforgivenessAccount'son holdUnabletoVerifyRr. InthechatFreeSpaceUnder 5daysdelinquentFraudEasyCall(smooth)Needs helpsetting upreoccurringpayment"Can youupdate myinformation?"CallerdisconnectedAngryBorrower"Why is mybalancenot goingdown?"TransfertoCAFSOver 120daysdelinquentTechIssues.TransferCESCBadPhoneNumberDoesn'tknow loannumberTransfertopaymentsLearnmore/enroll inthe hardshipaccommodationplan"What ismy totalpay-offbalance?"NewsLetter?VerifiedVia.STARsVerbalVerificationAskedabout loanforgivenessAccount'son holdUnabletoVerifyRr. InthechatFreeSpaceUnder 5daysdelinquentFraudEasyCall(smooth)Needs helpsetting upreoccurringpayment"Can youupdate myinformation?"CallerdisconnectedAngryBorrower"Why is mybalancenot goingdown?"TransfertoCAFSOver 120daysdelinquentTechIssues.TransferCESCBadPhoneNumberDoesn'tknow loannumberTransfertopayments

05-24-2023 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Learn more/enroll in the hardship accommodation plan
  2. "What is my total pay-off balance?"
  3. News Letter?
  4. Verified Via. STARs
  5. Verbal Verification
  6. Asked about loan forgiveness
  7. Account's on hold
  8. Unable to Verify
  9. Rr. In the chat
  10. Free Space
  11. Under 5 days delinquent
  12. Fraud
  13. Easy Call (smooth)
  14. Needs help setting up reoccurring payment
  15. "Can you update my information?"
  16. Caller disconnected
  17. Angry Borrower
  18. "Why is my balance not going down?"
  19. Transfer to CAFS
  20. Over 120 days delinquent
  21. Tech Issues.
  22. Transfer CESC
  23. Bad Phone Number
  24. Doesn't know loan number
  25. Transfer to payments