"Can youupdate myinformation?""What ismy totalpay-offbalance?"FreeSpaceVerbalVerificationDoesn'tknow loannumberNewsLetter?Learnmore/enroll inthe hardshipaccommodationplanOver 120daysdelinquentTechIssues.UnabletoVerifyAccount'son holdAngryBorrowerUnder 5daysdelinquent"Why is mybalancenot goingdown?"Askedabout loanforgivenessTransferCESCRr. InthechatEasyCall(smooth)BadPhoneNumberVerifiedVia.STARsNeeds helpsetting upreoccurringpaymentTransfertoCAFSFraudTransfertopaymentsCallerdisconnected"Can youupdate myinformation?""What ismy totalpay-offbalance?"FreeSpaceVerbalVerificationDoesn'tknow loannumberNewsLetter?Learnmore/enroll inthe hardshipaccommodationplanOver 120daysdelinquentTechIssues.UnabletoVerifyAccount'son holdAngryBorrowerUnder 5daysdelinquent"Why is mybalancenot goingdown?"Askedabout loanforgivenessTransferCESCRr. InthechatEasyCall(smooth)BadPhoneNumberVerifiedVia.STARsNeeds helpsetting upreoccurringpaymentTransfertoCAFSFraudTransfertopaymentsCallerdisconnected

05-24-2023 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Can you update my information?"
  2. "What is my total pay-off balance?"
  3. Free Space
  4. Verbal Verification
  5. Doesn't know loan number
  6. News Letter?
  7. Learn more/enroll in the hardship accommodation plan
  8. Over 120 days delinquent
  9. Tech Issues.
  10. Unable to Verify
  11. Account's on hold
  12. Angry Borrower
  13. Under 5 days delinquent
  14. "Why is my balance not going down?"
  15. Asked about loan forgiveness
  16. Transfer CESC
  17. Rr. In the chat
  18. Easy Call (smooth)
  19. Bad Phone Number
  20. Verified Via. STARs
  21. Needs help setting up reoccurring payment
  22. Transfer to CAFS
  23. Fraud
  24. Transfer to payments
  25. Caller disconnected