Account'son holdTransfertopaymentsAngryBorrowerTransferCESCEasyCall(smooth)Rr. InthechatTechIssues.Under 5daysdelinquent"What ismy totalpay-offbalance?"Doesn'tknow loannumberFraudNeeds helpsetting upreoccurringpaymentLearnmore/enroll inthe hardshipaccommodationplanAskedabout loanforgiveness"Why is mybalancenot goingdown?"CallerdisconnectedTransfertoCAFSVerbalVerificationVerifiedVia.STARsNewsLetter?"Can youupdate myinformation?"UnabletoVerifyOver 120daysdelinquentFreeSpaceBadPhoneNumberAccount'son holdTransfertopaymentsAngryBorrowerTransferCESCEasyCall(smooth)Rr. InthechatTechIssues.Under 5daysdelinquent"What ismy totalpay-offbalance?"Doesn'tknow loannumberFraudNeeds helpsetting upreoccurringpaymentLearnmore/enroll inthe hardshipaccommodationplanAskedabout loanforgiveness"Why is mybalancenot goingdown?"CallerdisconnectedTransfertoCAFSVerbalVerificationVerifiedVia.STARsNewsLetter?"Can youupdate myinformation?"UnabletoVerifyOver 120daysdelinquentFreeSpaceBadPhoneNumber

05-24-2023 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Account's on hold
  2. Transfer to payments
  3. Angry Borrower
  4. Transfer CESC
  5. Easy Call (smooth)
  6. Rr. In the chat
  7. Tech Issues.
  8. Under 5 days delinquent
  9. "What is my total pay-off balance?"
  10. Doesn't know loan number
  11. Fraud
  12. Needs help setting up reoccurring payment
  13. Learn more/enroll in the hardship accommodation plan
  14. Asked about loan forgiveness
  15. "Why is my balance not going down?"
  16. Caller disconnected
  17. Transfer to CAFS
  18. Verbal Verification
  19. Verified Via. STARs
  20. News Letter?
  21. "Can you update my information?"
  22. Unable to Verify
  23. Over 120 days delinquent
  24. Free Space
  25. Bad Phone Number