Account'son hold"Why is mybalancenot goingdown?"FreeSpaceAskedabout loanforgivenessNewsLetter?FraudLearnmore/enroll inthe hardshipaccommodationplanNeeds helpsetting upreoccurringpaymentDoesn'tknow loannumberUnabletoVerifyRr. InthechatBadPhoneNumberUnder 5daysdelinquentTransfertopaymentsEasyCall(smooth)"Can youupdate myinformation?"Over 120daysdelinquentVerifiedVia.STARsTransfertoCAFSAngryBorrowerVerbalVerificationTechIssues."What ismy totalpay-offbalance?"TransferCESCCallerdisconnectedAccount'son hold"Why is mybalancenot goingdown?"FreeSpaceAskedabout loanforgivenessNewsLetter?FraudLearnmore/enroll inthe hardshipaccommodationplanNeeds helpsetting upreoccurringpaymentDoesn'tknow loannumberUnabletoVerifyRr. InthechatBadPhoneNumberUnder 5daysdelinquentTransfertopaymentsEasyCall(smooth)"Can youupdate myinformation?"Over 120daysdelinquentVerifiedVia.STARsTransfertoCAFSAngryBorrowerVerbalVerificationTechIssues."What ismy totalpay-offbalance?"TransferCESCCallerdisconnected

05-24-2023 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Account's on hold
  2. "Why is my balance not going down?"
  3. Free Space
  4. Asked about loan forgiveness
  5. News Letter?
  6. Fraud
  7. Learn more/enroll in the hardship accommodation plan
  8. Needs help setting up reoccurring payment
  9. Doesn't know loan number
  10. Unable to Verify
  11. Rr. In the chat
  12. Bad Phone Number
  13. Under 5 days delinquent
  14. Transfer to payments
  15. Easy Call (smooth)
  16. "Can you update my information?"
  17. Over 120 days delinquent
  18. Verified Via. STARs
  19. Transfer to CAFS
  20. Angry Borrower
  21. Verbal Verification
  22. Tech Issues.
  23. "What is my total pay-off balance?"
  24. Transfer CESC
  25. Caller disconnected