Showappriciationto your TL QAAccuracy=100% Free Adherence>85% INVAccuracy>98% AHT <= 860Phones orAHT <= 35minutes(Chat) QACare>88% CommendationCall/Chat Free Holdtime <150   CommendationCall > 3 Give giftto yourteammate 100%Compliance Free NoOB/OL Adherence= 100% NoEscalationcall / chat Free Attendance100% SystemIssue < 3Instances AHT < 30(Chat) orPhone AHT< 765 sec Reliability>90% Escalatedcall / chat<= 3  PHONEIssueResolution=> 78% orCHAT >90% PHONEOsAT >78% orChat 87% Showappriciationto your TL QAAccuracy=100% Free Adherence>85% INVAccuracy>98% AHT <= 860Phones orAHT <= 35minutes(Chat) QACare>88% CommendationCall/Chat Free Holdtime <150   CommendationCall > 3 Give giftto yourteammate 100%Compliance Free NoOB/OL Adherence= 100% NoEscalationcall / chat Free Attendance100% SystemIssue < 3Instances AHT < 30(Chat) orPhone AHT< 765 sec Reliability>90% Escalatedcall / chat<= 3  PHONEIssueResolution=> 78% orCHAT >90% PHONEOsAT >78% orChat 87% 

WH Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Show appriciation to your TL
  2. QA Accuracy =100%
  3. Free
  4. Adherence >85%
  5. INV Accuracy >98%
  6. AHT <= 860 Phones or AHT <= 35 minutes (Chat)
  7. QA Care >88%
  8. Commendation Call/Chat
  9. Free
  10. Hold time < 150
  12. Commendation Call > 3
  13. Give gift to your teammate
  14. 100% Compliance
  15. Free
  16. No OB/OL
  17. Adherence = 100%
  18. No Escalation call / chat
  19. Free
  20. Attendance 100%
  21. System Issue < 3 Instances
  22. AHT < 30 (Chat) or Phone AHT < 765 sec
  23. Reliability >90%
  24. Escalated call / chat <= 3
  25. PHONE Issue Resolution => 78% or CHAT >90%
  26. PHONE OsAT > 78% or Chat 87%