100%Compliance NoOB/OL INVAccuracy>98% Free SystemIssue < 3Instances AHT < 30(Chat) orPhone AHT< 765 sec PHONEIssueResolution=> 78% orCHAT >90%   Free Give giftto yourteammate Escalatedcall / chat<= 3  CommendationCall > 3 NoEscalationcall / chat Holdtime <150 Free Attendance100% QAAccuracy=100% Adherence= 100% Reliability>90% CommendationCall/Chat Showappriciationto your TL Free Adherence>85% PHONEOsAT >78% orChat 87% QACare>88% AHT <= 860Phones orAHT <= 35minutes(Chat) 100%Compliance NoOB/OL INVAccuracy>98% Free SystemIssue < 3Instances AHT < 30(Chat) orPhone AHT< 765 sec PHONEIssueResolution=> 78% orCHAT >90%   Free Give giftto yourteammate Escalatedcall / chat<= 3  CommendationCall > 3 NoEscalationcall / chat Holdtime <150 Free Attendance100% QAAccuracy=100% Adherence= 100% Reliability>90% CommendationCall/Chat Showappriciationto your TL Free Adherence>85% PHONEOsAT >78% orChat 87% QACare>88% AHT <= 860Phones orAHT <= 35minutes(Chat) 

WH Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 100% Compliance
  2. No OB/OL
  3. INV Accuracy >98%
  4. Free
  5. System Issue < 3 Instances
  6. AHT < 30 (Chat) or Phone AHT < 765 sec
  7. PHONE Issue Resolution => 78% or CHAT >90%
  9. Free
  10. Give gift to your teammate
  11. Escalated call / chat <= 3
  12. Commendation Call > 3
  13. No Escalation call / chat
  14. Hold time < 150
  15. Free
  16. Attendance 100%
  17. QA Accuracy =100%
  18. Adherence = 100%
  19. Reliability >90%
  20. Commendation Call/Chat
  21. Show appriciation to your TL
  22. Free
  23. Adherence >85%
  24. PHONE OsAT > 78% or Chat 87%
  25. QA Care >88%
  26. AHT <= 860 Phones or AHT <= 35 minutes (Chat)