Free Attendance100% AHT < 30(Chat) orPhone AHT< 765 sec Holdtime <150 Free NoOB/OL Adherence>85% Adherence= 100% Showappriciationto your TL NoEscalationcall / chat PHONEOsAT >78% orChat 87% 100%Compliance   Free PHONEIssueResolution=> 78% orCHAT >90% CommendationCall/Chat QACare>88% Escalatedcall / chat<= 3  CommendationCall > 3 Give giftto yourteammate Reliability>90% QAAccuracy=100% Free INVAccuracy>98% AHT <= 860Phones orAHT <= 35minutes(Chat) SystemIssue < 3Instances Free Attendance100% AHT < 30(Chat) orPhone AHT< 765 sec Holdtime <150 Free NoOB/OL Adherence>85% Adherence= 100% Showappriciationto your TL NoEscalationcall / chat PHONEOsAT >78% orChat 87% 100%Compliance   Free PHONEIssueResolution=> 78% orCHAT >90% CommendationCall/Chat QACare>88% Escalatedcall / chat<= 3  CommendationCall > 3 Give giftto yourteammate Reliability>90% QAAccuracy=100% Free INVAccuracy>98% AHT <= 860Phones orAHT <= 35minutes(Chat) SystemIssue < 3Instances 

WH Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Free
  2. Attendance 100%
  3. AHT < 30 (Chat) or Phone AHT < 765 sec
  4. Hold time < 150
  5. Free
  6. No OB/OL
  7. Adherence >85%
  8. Adherence = 100%
  9. Show appriciation to your TL
  10. No Escalation call / chat
  11. PHONE OsAT > 78% or Chat 87%
  12. 100% Compliance
  14. Free
  15. PHONE Issue Resolution => 78% or CHAT >90%
  16. Commendation Call/Chat
  17. QA Care >88%
  18. Escalated call / chat <= 3
  19. Commendation Call > 3
  20. Give gift to your teammate
  21. Reliability >90%
  22. QA Accuracy =100%
  23. Free
  24. INV Accuracy >98%
  25. AHT <= 860 Phones or AHT <= 35 minutes (Chat)
  26. System Issue < 3 Instances