Adherence= 100% QACare>88% Adherence>85% Holdtime <150 Escalatedcall / chat<= 3  NoOB/OL INVAccuracy>98% PHONEOsAT >78% orChat 87% Free Showappriciationto your TL 100%Compliance   Free Give giftto yourteammate Attendance100% CommendationCall > 3 PHONEIssueResolution=> 78% orCHAT >90% AHT < 30(Chat) orPhone AHT< 765 sec AHT <= 860Phones orAHT <= 35minutes(Chat) QAAccuracy=100% NoEscalationcall / chat Free Reliability>90% SystemIssue < 3Instances CommendationCall/Chat Free Adherence= 100% QACare>88% Adherence>85% Holdtime <150 Escalatedcall / chat<= 3  NoOB/OL INVAccuracy>98% PHONEOsAT >78% orChat 87% Free Showappriciationto your TL 100%Compliance   Free Give giftto yourteammate Attendance100% CommendationCall > 3 PHONEIssueResolution=> 78% orCHAT >90% AHT < 30(Chat) orPhone AHT< 765 sec AHT <= 860Phones orAHT <= 35minutes(Chat) QAAccuracy=100% NoEscalationcall / chat Free Reliability>90% SystemIssue < 3Instances CommendationCall/Chat Free 

WH Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Adherence = 100%
  2. QA Care >88%
  3. Adherence >85%
  4. Hold time < 150
  5. Escalated call / chat <= 3
  6. No OB/OL
  7. INV Accuracy >98%
  8. PHONE OsAT > 78% or Chat 87%
  9. Free
  10. Show appriciation to your TL
  11. 100% Compliance
  13. Free
  14. Give gift to your teammate
  15. Attendance 100%
  16. Commendation Call > 3
  17. PHONE Issue Resolution => 78% or CHAT >90%
  18. AHT < 30 (Chat) or Phone AHT < 765 sec
  19. AHT <= 860 Phones or AHT <= 35 minutes (Chat)
  20. QA Accuracy =100%
  21. No Escalation call / chat
  22. Free
  23. Reliability >90%
  24. System Issue < 3 Instances
  25. Commendation Call/Chat
  26. Free