Escalatedcall / chat<= 3  Showappriciationto your TL Free NoEscalationcall / chat AHT <= 860Phones orAHT <= 35minutes(Chat) CommendationCall > 3 PHONEIssueResolution=> 78% orCHAT >90% NoOB/OL QACare>88% Give giftto yourteammate Reliability>90% 100%Compliance Holdtime <150 Free CommendationCall/Chat SystemIssue < 3Instances QAAccuracy=100% Adherence= 100% Adherence>85% PHONEOsAT >78% orChat 87% AHT < 30(Chat) orPhone AHT< 765 sec   Free INVAccuracy>98% Free Attendance100% Escalatedcall / chat<= 3  Showappriciationto your TL Free NoEscalationcall / chat AHT <= 860Phones orAHT <= 35minutes(Chat) CommendationCall > 3 PHONEIssueResolution=> 78% orCHAT >90% NoOB/OL QACare>88% Give giftto yourteammate Reliability>90% 100%Compliance Holdtime <150 Free CommendationCall/Chat SystemIssue < 3Instances QAAccuracy=100% Adherence= 100% Adherence>85% PHONEOsAT >78% orChat 87% AHT < 30(Chat) orPhone AHT< 765 sec   Free INVAccuracy>98% Free Attendance100% 

WH Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Escalated call / chat <= 3
  2. Show appriciation to your TL
  3. Free
  4. No Escalation call / chat
  5. AHT <= 860 Phones or AHT <= 35 minutes (Chat)
  6. Commendation Call > 3
  7. PHONE Issue Resolution => 78% or CHAT >90%
  8. No OB/OL
  9. QA Care >88%
  10. Give gift to your teammate
  11. Reliability >90%
  12. 100% Compliance
  13. Hold time < 150
  14. Free
  15. Commendation Call/Chat
  16. System Issue < 3 Instances
  17. QA Accuracy =100%
  18. Adherence = 100%
  19. Adherence >85%
  20. PHONE OsAT > 78% or Chat 87%
  21. AHT < 30 (Chat) or Phone AHT < 765 sec
  23. Free
  24. INV Accuracy >98%
  25. Free
  26. Attendance 100%