INVAccuracy>98% Free Free Free CommendationCall > 3 Escalatedcall / chat<= 3    100%Compliance Showappriciationto your TL NoEscalationcall / chat Holdtime <150 AHT <= 860Phones orAHT <= 35minutes(Chat) Adherence>85% AHT < 30(Chat) orPhone AHT< 765 sec Adherence= 100% PHONEIssueResolution=> 78% orCHAT >90% SystemIssue < 3Instances Attendance100% NoOB/OL Reliability>90% CommendationCall/Chat Free QACare>88% QAAccuracy=100% Give giftto yourteammate PHONEOsAT >78% orChat 87% INVAccuracy>98% Free Free Free CommendationCall > 3 Escalatedcall / chat<= 3    100%Compliance Showappriciationto your TL NoEscalationcall / chat Holdtime <150 AHT <= 860Phones orAHT <= 35minutes(Chat) Adherence>85% AHT < 30(Chat) orPhone AHT< 765 sec Adherence= 100% PHONEIssueResolution=> 78% orCHAT >90% SystemIssue < 3Instances Attendance100% NoOB/OL Reliability>90% CommendationCall/Chat Free QACare>88% QAAccuracy=100% Give giftto yourteammate PHONEOsAT >78% orChat 87% 

WH Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. INV Accuracy >98%
  2. Free
  3. Free
  4. Free
  5. Commendation Call > 3
  6. Escalated call / chat <= 3
  8. 100% Compliance
  9. Show appriciation to your TL
  10. No Escalation call / chat
  11. Hold time < 150
  12. AHT <= 860 Phones or AHT <= 35 minutes (Chat)
  13. Adherence >85%
  14. AHT < 30 (Chat) or Phone AHT < 765 sec
  15. Adherence = 100%
  16. PHONE Issue Resolution => 78% or CHAT >90%
  17. System Issue < 3 Instances
  18. Attendance 100%
  19. No OB/OL
  20. Reliability >90%
  21. Commendation Call/Chat
  22. Free
  23. QA Care >88%
  24. QA Accuracy =100%
  25. Give gift to your teammate
  26. PHONE OsAT > 78% or Chat 87%