Free AHT < 30(Chat) orPhone AHT< 765 sec Reliability>90% NoOB/OL QAAccuracy=100% INVAccuracy>98% Holdtime <150 CommendationCall/Chat NoEscalationcall / chat Adherence= 100% Free   Attendance100% Free CommendationCall > 3 SystemIssue < 3Instances Showappriciationto your TL 100%Compliance Escalatedcall / chat<= 3  PHONEOsAT >78% orChat 87% Adherence>85% QACare>88% PHONEIssueResolution=> 78% orCHAT >90% Give giftto yourteammate Free AHT <= 860Phones orAHT <= 35minutes(Chat) Free AHT < 30(Chat) orPhone AHT< 765 sec Reliability>90% NoOB/OL QAAccuracy=100% INVAccuracy>98% Holdtime <150 CommendationCall/Chat NoEscalationcall / chat Adherence= 100% Free   Attendance100% Free CommendationCall > 3 SystemIssue < 3Instances Showappriciationto your TL 100%Compliance Escalatedcall / chat<= 3  PHONEOsAT >78% orChat 87% Adherence>85% QACare>88% PHONEIssueResolution=> 78% orCHAT >90% Give giftto yourteammate Free AHT <= 860Phones orAHT <= 35minutes(Chat) 

WH Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Free
  2. AHT < 30 (Chat) or Phone AHT < 765 sec
  3. Reliability >90%
  4. No OB/OL
  5. QA Accuracy =100%
  6. INV Accuracy >98%
  7. Hold time < 150
  8. Commendation Call/Chat
  9. No Escalation call / chat
  10. Adherence = 100%
  11. Free
  13. Attendance 100%
  14. Free
  15. Commendation Call > 3
  16. System Issue < 3 Instances
  17. Show appriciation to your TL
  18. 100% Compliance
  19. Escalated call / chat <= 3
  20. PHONE OsAT > 78% or Chat 87%
  21. Adherence >85%
  22. QA Care >88%
  23. PHONE Issue Resolution => 78% or CHAT >90%
  24. Give gift to your teammate
  25. Free
  26. AHT <= 860 Phones or AHT <= 35 minutes (Chat)