Free Give giftto yourteammate PHONEOsAT >78% orChat 87% NoOB/OL Free QACare>88% CommendationCall/Chat QAAccuracy=100% PHONEIssueResolution=> 78% orCHAT >90% Holdtime <150 Free AHT < 30(Chat) orPhone AHT< 765 sec SystemIssue < 3Instances Adherence>85% 100%Compliance Attendance100% Free Escalatedcall / chat<= 3  INVAccuracy>98% Showappriciationto your TL Adherence= 100% CommendationCall > 3 NoEscalationcall / chat AHT <= 860Phones orAHT <= 35minutes(Chat) Reliability>90%   Free Give giftto yourteammate PHONEOsAT >78% orChat 87% NoOB/OL Free QACare>88% CommendationCall/Chat QAAccuracy=100% PHONEIssueResolution=> 78% orCHAT >90% Holdtime <150 Free AHT < 30(Chat) orPhone AHT< 765 sec SystemIssue < 3Instances Adherence>85% 100%Compliance Attendance100% Free Escalatedcall / chat<= 3  INVAccuracy>98% Showappriciationto your TL Adherence= 100% CommendationCall > 3 NoEscalationcall / chat AHT <= 860Phones orAHT <= 35minutes(Chat) Reliability>90%   

WH Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Free
  2. Give gift to your teammate
  3. PHONE OsAT > 78% or Chat 87%
  4. No OB/OL
  5. Free
  6. QA Care >88%
  7. Commendation Call/Chat
  8. QA Accuracy =100%
  9. PHONE Issue Resolution => 78% or CHAT >90%
  10. Hold time < 150
  11. Free
  12. AHT < 30 (Chat) or Phone AHT < 765 sec
  13. System Issue < 3 Instances
  14. Adherence >85%
  15. 100% Compliance
  16. Attendance 100%
  17. Free
  18. Escalated call / chat <= 3
  19. INV Accuracy >98%
  20. Show appriciation to your TL
  21. Adherence = 100%
  22. Commendation Call > 3
  23. No Escalation call / chat
  24. AHT <= 860 Phones or AHT <= 35 minutes (Chat)
  25. Reliability >90%