QAAccuracy=100% Give giftto yourteammate Free Free Free Showappriciationto your TL CommendationCall/Chat Reliability>90% CommendationCall > 3 SystemIssue < 3Instances NoEscalationcall / chat Attendance100% NoOB/OL PHONEOsAT >78% orChat 87% INVAccuracy>98% Escalatedcall / chat<= 3  Holdtime <150 AHT < 30(Chat) orPhone AHT< 765 sec Adherence>85% PHONEIssueResolution=> 78% orCHAT >90% 100%Compliance AHT <= 860Phones orAHT <= 35minutes(Chat)   Free Adherence= 100% QACare>88% QAAccuracy=100% Give giftto yourteammate Free Free Free Showappriciationto your TL CommendationCall/Chat Reliability>90% CommendationCall > 3 SystemIssue < 3Instances NoEscalationcall / chat Attendance100% NoOB/OL PHONEOsAT >78% orChat 87% INVAccuracy>98% Escalatedcall / chat<= 3  Holdtime <150 AHT < 30(Chat) orPhone AHT< 765 sec Adherence>85% PHONEIssueResolution=> 78% orCHAT >90% 100%Compliance AHT <= 860Phones orAHT <= 35minutes(Chat)   Free Adherence= 100% QACare>88% 

WH Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. QA Accuracy =100%
  2. Give gift to your teammate
  3. Free
  4. Free
  5. Free
  6. Show appriciation to your TL
  7. Commendation Call/Chat
  8. Reliability >90%
  9. Commendation Call > 3
  10. System Issue < 3 Instances
  11. No Escalation call / chat
  12. Attendance 100%
  13. No OB/OL
  14. PHONE OsAT > 78% or Chat 87%
  15. INV Accuracy >98%
  16. Escalated call / chat <= 3
  17. Hold time < 150
  18. AHT < 30 (Chat) or Phone AHT < 765 sec
  19. Adherence >85%
  20. PHONE Issue Resolution => 78% or CHAT >90%
  21. 100% Compliance
  22. AHT <= 860 Phones or AHT <= 35 minutes (Chat)
  24. Free
  25. Adherence = 100%
  26. QA Care >88%